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Desventajas: Plane was very old and not well cleaned. Very rough and shaky landing.

Ventajas: The flight and crew

Desventajas: My interjet app didn’t create my boarding pass???

Ventajas: That we FINALLY departed.

Desventajas: Everything. Cleanliness, friendliness, PUNCTUALITY.... Airline absolutely SUCKs.

Ventajas: The seats

Desventajas: Flight delay with no information to tell us what was happening. No competent staff at the airport in Cancun. Hour delay for bags with no information.

Desventajas: Flight was delayed and we didn't find out until notified by Kayak rather than Spirit. Left almost an hour late and arrived at final destination over an hour late.

Ventajas: Nice crew. Easy flight

Desventajas: Extortionate arbitrary $70 baggage fee. Same bag they didn't charge me for on my flight down. A guy waiting on the same flight at the gate had *literally* the same bag and said he didn't have to pay the fee. Also extremely uncomfortable seats considering it was a six hour overnight flight.

Ventajas: Sucks.!!

Desventajas: Make loose my 7.00 am o clock flight, now wait till 3.00 pm to abord the next one , sucks sucks sucks

Ventajas: The helpfulness of staff in my time of need I had been on a surgery and your staff was very very accommodating

Desventajas: Nothing don’t change a thing, if it isn’t broken there is no need to fix it LOVE YOU SOUTHWEST

Ventajas: There was no TV and Flight Attendant told me twice that she would take care of it. Nothing and no apology.

Ventajas: Short in language space

Desventajas: Seats could be more comfortable.

Ventajas: Movie selection was excellent. The package of peanuts was pretty small.

Desventajas: package of peanuts was very very small. I think for a flight of that length, a larger snack would be appropriate

Ventajas: Demora del vuelo por más de tres horas para un vuelo de Centroamérica a Mexico; mal manejo del equipaje facturado, no hay espacio suficiente en la cabina para el equipaje de mano de todos los pasajeros, la cómida fue mala.

Desventajas: Not canceled the flight for no reason. You need better entertainment.

Desventajas: Delayet

Ventajas: Nothing, worse customer service also

Desventajas: Everything, we lost our connections, they didn't help us out with our next flight

Ventajas: They provided tablets.

Desventajas: They changef aircraft for an old one. Bc Seat really uncomfortable. Not dorect aisle access. No avod. No wifi. We were waiting 20min at the aircraft door waiting to enter.

Desventajas: Sat on runway for 30 Minutes at the end of the flight.

Ventajas: Everything.,Avianca crew was really great and helpful.

Desventajas: The food was cold ,if not great service.

Ventajas: The staff is amazing! Everyone was nice and helpful. Plane was clean. Flight was on time . Thank you!

Ventajas: Efficient boarding and on time departure.

Desventajas: Lazy, and attentive crew.

Ventajas: On time and efficient

Desventajas: Price gouging on flights over the holidays is not cool. And an extra $100 just for a carryon bag is just ridiculous.

Ventajas: The crew member found my girlfriend’s AirPod and turned into the arrival gate attendant as soon as we returned to look for it.

Desventajas: My girlfriend’s luggage along with 23 others’ suitcases were left at the departure airport because of a “belt jam”.

Ventajas: Asientos muy estrechos

Desventajas: El desayuno fatal

Ventajas: Todo

Desventajas: La puntualidad

Ventajas: Que me llevaron a mi destino sano y salvo.

Desventajas: Mas atención y responsabilidad con el equipaje ya que lo dejaron perdido en Ciudad de México y mi destino final era San José de Costa Rica.

Ventajas: Nothing really

Desventajas: On time flight. Had a 2 hr delay

Ventajas: Honestly this is a terrible airline. After flying them several times we have decided we will Never fly them again. No one really knows what’s going on, flights are delayed and everything takes forever

Desventajas: If you’re not going to be on time please tell us that so we know. Don’t just switch the gate and not put up any signage to not tell people where they are going. Boarding two flights out of the same gate at the same time is ridiculous and to top it off there are 6 people all standing around doing nothing. Multiple bad services from a bad airline. Will only fly Aeromexico from now on. Lesson learned.

Ventajas: Price at max

Desventajas: En el aeropuerto de México cambiaron tres veces la puerta de salida. Mucho estrés. No avisaban a tiempo y los pasajeros debían correr en busca de la puerta de salida.

Desventajas: Plane was very old and not well cleaned. Very rough and shaky landing.

Desventajas: Non reclining seats on a red eye = terrible Even though I paid for an upgraded seat, I found out upon boarding that it did not recline. No seats do on spirit. I will not be flying spirit again.

Desventajas: first time fling with Spirit - too tight of a connection from Lima Peru to Fort Lauderdale - almost missed the connecting flight - in Lima, was told the ticket counter opened up at 7 when in fact it was 7:40 - the agents were not ready at 7, they were still bringing in counter items and Spirit banners(& misc. items) and 7:40 -

Desventajas: Absolutely rediculous that you don’t even offer a cup of water or coffee.

Ventajas: The crew on board made the best of the situation.

Desventajas: Ground staff were unhelpful or just not around at all.

Ventajas: El personal de vuelo es muy profesional

Desventajas: Las personas que trabajan en los Counters deben mejorar el trato. Hay una gran diferencia con los de vuelo que son excelentes.

Ventajas: Me parece de agrado la atención

Desventajas: Puede ser el ser servicio de alimentos

Ventajas: Lots of leg room

Desventajas: Flight was late and seats are uncomfortable.

Ventajas: Seat was comfortable. Crew was efficient but terribly friendly.

Desventajas: Although I understand some Spanish attendants with better English skills would be been better.

Ventajas: The flight was fast and the crew was great

Desventajas: The boarding process and gate changes

Ventajas: The crew had a lot to deal with. No one was happy about the delays.

Desventajas: Be on time. Get better equipment

Desventajas: Please clarify - clearly- that should we print the bag stickers before checking them or not And if so, should we put them on the bags ourselves? Also clarify that it is the total weight of the bags to be averaged - not 40 lb per bag Thx

Desventajas: Seats are not comfortable

Ventajas: N/A

Desventajas: N/A

Ventajas: Very nice boarding agents

Desventajas: More water available

Ventajas: That we FINALLY departed.

Desventajas: Everything. Cleanliness, friendliness, PUNCTUALITY.... Airline absolutely SUCKs.

Desventajas: Not to change the flight schedule please that is awful

Ventajas: Flight was on time.

Desventajas: Partner has heart and breathing problems. We were brought to airport early by cruise line. Spirit would not accept any bags, including heavy suitcases until 4 hours before flight, "due to just imposed TSA direction". Spoke with supervisor who hid behind policies and wouldn't even take into account the situation. They merely directed us to the cafeteria Down the hallway. I checked with a TSA agent and he investigated and said no such restrictions were communicated to any airlines. He said Spirit has been telling people that all day because they are understaffed. When we went back to drop off bags, we were only 20 minutes until the 4 hours and the agent almost wouldn't take them again until I spoke with a different supervisor again. When we got on the plane, crew didn't seem to know who was doing what. Announcement was made that if we are connecting through Baltimore to let flight attendant know so we can get gate information. When I told the flight attendant, she asked why am I telling her? And then told me to just check the board in terminal. I guess I interrupted her child counseling session with the mom ahead of us that went on the entire flight. It was one of the worst flights I have ever experienced. Won't be using Spirit ever again.

Desventajas: Not having to check my bag...$55

Ventajas: Terrible company.

Desventajas: Not a thing.

Ventajas: Nothing

Desventajas: The flight from Atlanta to lima was a mess, we did sleep in the airport, the personnel was unpolite, the did not give us hotel, food or nothing and answer us in bad manner, I will put this experience in my instagram and Facebook.

Ventajas: A flight on time.

Desventajas: Better explanation on delay. No tv for first 90 minutes

Ventajas: Jet Blue's legroom

Desventajas: Too many delays

Desventajas: Service was the best!!! Eatup cafe option wasn’t printed on the menu. Elf the movie was an option on my tv but wouldn’t actually play.

Desventajas: En el aeropuerto de México cambiaron tres veces la puerta de salida. Mucho estrés. No avisaban a tiempo y los pasajeros debían correr en busca de la puerta de salida.

Ventajas: Very nice boarding agents

Desventajas: More water available

Ventajas: Nothing really

Desventajas: On time flight. Had a 2 hr delay

Ventajas: Nothing. Attendants where rude, not even water was offered. And plane was late with 3 hours.

Ventajas: Crew were nice and helpful...

Desventajas: Seats for the International flights didn't recline!!! that it totally unacceptable on long legs!!!

Desventajas: My first flight was delayed, causing me to miss my connecting flight (Flying from Peru, to Florida, to Chicago). Upon arriving in Florida- Spirit staff was rude, would not answer questions, provide info, or help us get on new flights- we were only put standby and as more and more flights were cancelled without reason- I was told I would be stuck in Florida for 36 hours. I had to buy a ticket on another airline to get home after waiting 14 hours for Spirit to help. I was so upset, missed work, tired, and overall let down with their lack of compassion or even kind concern for the issues.

Ventajas: Delayed .

Ventajas: nothing...

Desventajas: everything... I will never travel on spirit again if I can help it.

Desventajas: Excelente

Ventajas: nothing

Desventajas: smell, old chairs, lights on the entire time

Ventajas: Nothing

Desventajas: The puntuality

Ventajas: Aeromexico’s service during check in and boarding is the worst I’ve experienced so far. They are so unorganized that wait lines are so long and can take hours that you can easily miss your flight. The staff is just around not helping at all, not doing much to put order and make lines move faster. It’s not the first time this happens to me, it’s just the way they operate and not setup for busy travel days.

Desventajas: Make it to the airport 4 hrs earlier, 3 is not enough at least at the Mx city airport

Desventajas: No wifi or TV.

Ventajas: All good

Desventajas: Had tv screens that actually turned on

Ventajas: The helpfulness of staff in my time of need I had been on a surgery and your staff was very very accommodating

Desventajas: Nothing don’t change a thing, if it isn’t broken there is no need to fix it LOVE YOU SOUTHWEST

Ventajas: The crew was very friendly

Desventajas: Boarding. No clear lines. Everyone is all over the place.

Desventajas: I know it's a cheap airline but the seats were really uncomfortable and didn't recline. I missed the drink and snack service too

Ventajas: Price at booking

Desventajas: $250 in fees - bags, boarding pass, seat assignment. Flight out had overbooked so a dozen people got left behind. Flight back connecting flight was cancelled, and they couldn't get us to Detroit for 36 hours. They had cancelled the flight before to Detroit also, so they had 2 planes worth of people to deal with. On all flights the seats were hard as boards and packed so tight you couldn't straighten a leg or take a deep breath withou pushing against your neighbor. Meal vouchers were only good at the airport and only 3 meals in 37 hours and only $7 per meal...at airport prices. NEVER EVER again.

Ventajas: Nothing

Desventajas: Literally everything. It was my first and last time on spirit.. They seats were like folding chairs bolted to the ground and didn't recline. They made usthrow away our water that we bought at the airport and then charged $3 on the plane. Hidden fees everywhere. F this airline.

Ventajas: Row 1 had a lot of leg room.

Desventajas: Delays, crew wasn’t friendly

Ventajas: Me parece de agrado la atención

Desventajas: Puede ser el ser servicio de alimentos

Ventajas: On time flights

Desventajas: The customer service of the flight crew and ground crew of interjet was terrible.

Ventajas: Doritos were amazing

Ventajas: Substantial legroom in all seats.

Desventajas: There were no entertainment options. The beverage selection is minimal - no hot tea, Pepsi but not other Pepsi products. We had a 1.5 hour delay with no explanation, sat on the tarmac another hour, and I have landed but am currently reaching an hour on sitting on *this* tarmac. Our flight was originally supposed to land at 2130, we are now coming up on midnight and still on the plane! And although this is not the fault of the airline, there were quite a large number of children under the age of 5 and two screamed THE ENTIRE TIME. The delay, the flight, and this current wait. I will not fly Interjet again and absolutely will not recommend it, no matter how affordable the tickets as compared to other airlines.