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Ventajas: Punctuality

Desventajas: The leg room and the overall comfort was bad..you couldn't bend the sit.

Desventajas: I know it's a cheap airline but the seats were really uncomfortable and didn't recline. I missed the drink and snack service too

Ventajas: The crew was nice

Desventajas: Flight was late. Seats uncomfortable and very tiny, wont lean back. AND THEY LOST OUR LUGGAGE!!

Desventajas: Flight cancellation. New flight was going to be 36 hours after.

Ventajas: A tiempo y muy buen servicio

Desventajas: Todo muy bien

Desventajas: Online checking was not working for my ticket, wasted time on it. Something that needs to be improved.

Ventajas: I like the space on the aircraft. I have flown discount airlines before and this one had, by far, the most legroom. It was a very pleasant flight and the snacks are great.

Desventajas: the flight left late and that is always frustrating when you are landing late at night.

Ventajas: Muy buen servicio

Desventajas: Todo bien

Desventajas: Delayed by over 2 hours

Ventajas: Entertainment and flight crew were pleasant

Desventajas: I got sick after the flight and I have been sick all week costing me business opportunities. I wouldn’t fly on JetBlue to get sick.

Desventajas: Late 30 minutes

Ventajas: This time within the last couple months the trip a lot better.

Ventajas: El servicio de SLP a México

Desventajas: Mejorar al personal de Cancún son algo irrespetuoso al pesaje de maletas y documentacion

Ventajas: They are so friendly

Desventajas: The restroom

Desventajas: Bien

Ventajas: Everything was perfect

Desventajas: Just the organization at airport but is not problem of AM

Ventajas: Not much

Desventajas: Check in process was a nightmare. Staff was rude and unhelpful. Flight was delayed and staff mis-informed.

Ventajas: Service onboard was excellent, food was good, entertainment choices were great, fairly comfortable even in economy.

Desventajas: We were delayed by about an hour but there was no communication in ENGLSH as to why. My Spanish is minimal so more information in English, especially during unforeseen events that we may not have the vocabulary fir would help.

Ventajas: I seat on 13th row with my husband, which was more comfortable than the way in.

Desventajas: They did not serve breakfast.

Desventajas: The sit narrow and didn't work

Ventajas: Again the attention given by the crew. The comfort of the seats. meal. The variety of the movies for entertainment

Desventajas: none

Ventajas: The attention of the flight attendant ( men)

Desventajas: The air crew said they didnt have blankets The women flight attendant took too long when calling them The food was not tasty The games for kids didnt have instructions

Desventajas: Thank

Ventajas: I like this flight very smooth no worry what so ever I will flight again

Ventajas: Our flight attendants seemed a bit distant. They got the job done but didn’t seem friendly.

Desventajas: It was fine.

Ventajas: Tripulación muy atenta

Desventajas: Deben prender los televisores para ver videos

Ventajas: Premier class services.

Desventajas: entertainment and toilet cleanest.

Ventajas: Si la tripulación muy atenta y ayudaba en todo

Desventajas: Un poco más de variedad en la comida

Ventajas: The crew was very friendly. The plane was very quiet (except for noisy crying babies).

Desventajas: Unless you can afford the higher priced "comfort class" or first class seats, the seating is very, very cramped on Delta's 757s. It's a good thing the flight was only 5+ hours (but that's not long enough to get any decent amount of sleep on this flight scheduled as a redeye).

Ventajas: The crew was beautiful and very hospitable and friendly. Loved the movies on board and snacks.

Desventajas: Nothing, Delta is the best!

Desventajas: We always board with Sky Priority but the agent took us off the line until Comfort Plus boarded. It was embarrassing to my husband and myself.

Ventajas: The plane was nice, entertainment options were great, pilot was super kind.

Ventajas: On time, lot´s of space available this time. Was very well treated by all the staff. Got an extra free seat for the lap child. No complaints.

Desventajas: Entertainment system is not as developed as in other airlines. Food was Ok.

Ventajas: I had to fly at 11:19pm I had a delay flight leaving at 2:00am . The flight was change from Lima to Miami and from Miami to Chicago not to Dallas

Ventajas: Los asiento incomodos no hay casi espacio entre una fila y otra

Desventajas: La atención de la tripulación debería ser más cordial, la atención en counter mejorar somos clientes y no entiendo por que no se puede hacer check in en línea en a. Bis vuelos de ida y regreso tuvimos que esperar para hacerlo y esperar a que nos asignen los asientos

Ventajas: Flight attendant Louis was great. He was very nice and friendly. Calmed me down when I was nervous about turbulent. Great staff overall!

Ventajas: Amazing customer service, Fast boarding, Extremely clean airplane.

Ventajas: There was nothing to like the experience was horrendous from beginning to now and it’s still not over.

Desventajas: The lack of empathy from the employees, the lack of professionalism from the company itself, the lack of organization from the company and employees. My flight to Boston was delayed which then resulted in me missing my flight to Panama. Upon boarding the flight from Boston to FLL the flight attendant said I would miss my connecting flight to Panama, but when I arrived to FLL I was told I would have had plenty of time to make my flight. Following these events my luggage was misplaced and is still missing, I had no other choice but books a hotel to stay the night until the next flight to Panama which is at 11 P.M. tonight which is coming out of pocket and expense I feel should be covered by the airline. To add insult to injury I was just informed that I would have to check out by 12 Noon today even though my flight isn’t until 11 that same evening

Desventajas: Non reclining seats on a red eye = terrible Even though I paid for an upgraded seat, I found out upon boarding that it did not recline. No seats do on spirit. I will not be flying spirit again.

Desventajas: They lost my luggage during my vacation. I had to call them several times so that I make sure that the luggage catch up with me in. Apart from the luggage, it was always very stressful, you are never sure that you will managed to board . Bad Organization!

Ventajas: Nothing! FLIGHT CANCELLED along many others of the same airline. Ground crew helped as much as they could

Desventajas: They could have advice in advanced, they knew for days they would cancel. Still haven't received reimbursement. WORST travel experience ever, you-all should NOT list InterJet anymore, their discredit will damage your agency for sure!

Desventajas: The people in Mexico that work for interjet are rude

Ventajas: .

Desventajas: .

Desventajas: El organización el monstrador de Cancun para los vuelos internacionales

Desventajas: LATE

Ventajas: the boarding time was very messy and we lost a baggage

Desventajas: Very confusing, gate kept changing ! Gate marked with wrong destination!

Desventajas: Our Plane was late, had to walk 28 gates and we arrived just as they closed the door, they gave our seats away. We were directed to several different places and each time sent elsewhere. Finally, after walking the full length of the airport four times, we were told they would not help us.

Ventajas: There was nothing to like the experience was horrendous from beginning to now and it’s still not over.

Desventajas: The lack of empathy from the employees, the lack of professionalism from the company itself, the lack of organization from the company and employees. My flight to Boston was delayed which then resulted in me missing my flight to Panama. Upon boarding the flight from Boston to FLL the flight attendant said I would miss my connecting flight to Panama, but when I arrived to FLL I was told I would have had plenty of time to make my flight. Following these events my luggage was misplaced and is still missing, I had no other choice but books a hotel to stay the night until the next flight to Panama which is at 11 P.M. tonight which is coming out of pocket and expense I feel should be covered by the airline. To add insult to injury I was just informed that I would have to check out by 12 Noon today even though my flight isn’t until 11 that same evening

Ventajas: Nothing

Desventajas: The fact i had to pay 2xs for the same luggage round trip! First time for me, and certainly the last with spirit.

Ventajas: Price at booking

Desventajas: $250 in fees - bags, boarding pass, seat assignment. Flight out had overbooked so a dozen people got left behind. Flight back connecting flight was cancelled, and they couldn't get us to Detroit for 36 hours. They had cancelled the flight before to Detroit also, so they had 2 planes worth of people to deal with. On all flights the seats were hard as boards and packed so tight you couldn't straighten a leg or take a deep breath withou pushing against your neighbor. Meal vouchers were only good at the airport and only 3 meals in 37 hours and only $7 per meal...at airport prices. NEVER EVER again.

Ventajas: Crew was nice and very communicative

Desventajas: No entertainment, no drinks, at least they should offer water

Ventajas: The crew was super nice and the tv was working- thank goodness

Desventajas: If the pilot could have flown a bit higher, above the clouds, we could have minimize the turbulence. It was awful. Worst flight ever!! The whole time the plane was up and down and side by side!!

Ventajas: Economy cabin had plenty of leg room. Very friendly and courteous stewards. Two thumbs up!

Desventajas: May be more choices on snacks!

Ventajas: Crew was great

Desventajas: Didn’t have meal options and plane was very cold

Desventajas: Mechanical issues - 2hr delay

Desventajas: Be on time next time. Almost two hours delayed

Desventajas: The people in Mexico that work for interjet are rude

Ventajas: They were gentil

Desventajas: The flight was cancelled. They offered us no alternative. We had to buy a ticket from another company, in order not to lose our reservations. At this date, 90 days later, we did not receive the refund for our ticket. First they asked for completely useless information, then they stopped answering.

Desventajas: There was no free food.

Ventajas: flight hostess attention

Ventajas: Yes the crew was great and my veggie meal was great as well

Desventajas: The flight was delayed, I guess was not the airline fault

Ventajas: Crew was great!

Desventajas: Late 30 minutes

Desventajas: Not being delayed 2 hours on the tar mat

Ventajas: The crew was super nice and the tv was working- thank goodness

Desventajas: If the pilot could have flown a bit higher, above the clouds, we could have minimize the turbulence. It was awful. Worst flight ever!! The whole time the plane was up and down and side by side!!

Ventajas: Lots of space and confortable.

Desventajas: The flight was delayed 3 hours.

Ventajas: There was nothing to like the experience was horrendous from beginning to now and it’s still not over.

Desventajas: The lack of empathy from the employees, the lack of professionalism from the company itself, the lack of organization from the company and employees. My flight to Boston was delayed which then resulted in me missing my flight to Panama. Upon boarding the flight from Boston to FLL the flight attendant said I would miss my connecting flight to Panama, but when I arrived to FLL I was told I would have had plenty of time to make my flight. Following these events my luggage was misplaced and is still missing, I had no other choice but books a hotel to stay the night until the next flight to Panama which is at 11 P.M. tonight which is coming out of pocket and expense I feel should be covered by the airline. To add insult to injury I was just informed that I would have to check out by 12 Noon today even though my flight isn’t until 11 that same evening

Ventajas: Sucks.!!

Desventajas: Make loose my 7.00 am o clock flight, now wait till 3.00 pm to abord the next one , sucks sucks sucks

Ventajas: The crew was really funny. From beginning to end on both of my flights- awesome!

Desventajas: We all know that Spirit is a no frills deal so snacks have to be purchased. That’s the only reason food was “ok” for me

Desventajas: On time

Desventajas: The flight was cancelled. They offered us no alternative. We had to buy a ticket from another company, in order not to lose our reservations. At this date, 90 days later, we did not receive the refund for our ticket. First they asked for completely useless information, then they stopped answering.

Ventajas: the boarding time was very messy and we lost a baggage

Ventajas: Todo excelente

Desventajas: Todo bien

Desventajas: Plane broke down, not fast enough response to replace plane or flight. Instructions were poor & Instructions to boarding/unprofessional, was charge for extra for a checked bag and also charged for a checked bag on my returned & plus luggage at wrong carousel.

Desventajas: Absolutely rediculous that you don’t even offer a cup of water or coffee.

Desventajas: The attendant was joking around too much. He got upset when u joked back and forced me to move from the exit row. Unprofessional... flight attendants shouldn't joke about safety in the first place!

Ventajas: Nothing

Desventajas: The fact i had to pay 2xs for the same luggage round trip! First time for me, and certainly the last with spirit.

Desventajas: first time fling with Spirit - too tight of a connection from Lima Peru to Fort Lauderdale - almost missed the connecting flight - in Lima, was told the ticket counter opened up at 7 when in fact it was 7:40 - the agents were not ready at 7, they were still bringing in counter items and Spirit banners(& misc. items) and 7:40 -