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Ventajas: Staff

Ventajas: Seatt space was great.

Desventajas: The seats didn't recline at all making it nearly impossible to sleep.

Ventajas: Very tired trip. Nothing I like.

Ventajas: Helpful, efficient and professional crew.

Desventajas: Seats are basic, not very comfortable but we were in the basic level. Trays are super small to but work.

Ventajas: Fair price

Desventajas: Comfort

Ventajas: Crew was nice

Desventajas: There was definitely two roaches on the plane climbing above us.

Ventajas: It was on time

Desventajas: Customer service

Ventajas: Bn

Desventajas: Nada

Ventajas: Crew was great!!

Desventajas: Boarding of plane. Should be from Back to front.

Desventajas: sat on the tarmac for 3 hours because the pilot was late.

Ventajas: The fight was very professionally carried out.

Desventajas: The gate agent hurried ineffectively to board our slightly delayed flight (around 10 min). She left open the Priority Lane and boarded all pax there, having to step 4 steps to the left to scan every boarding pass.

Desventajas: We ordered special meal, and it was even confirmed in the boarding pass but it was never delivered on board.... attendant said they did not get any special meal

Ventajas: Boarding and deplaning were organized.

Desventajas: Ticket counter staff were rude to passengers.

Ventajas: Staff

Ventajas: Service was horrible Seat uncomfortable Staff was unprofessional

Desventajas: Get rid of the whole airline

Desventajas: Thank you

Ventajas: Si la tripulación muy atenta y ayudaba en todo

Desventajas: Un poco más de variedad en la comida

Ventajas: Crew amazing...seat not too confy for a small person

Desventajas: Everything was good, even the luggage came out super fast.

Desventajas: The flight got delayed for 6 hours and we didn't get any compensation for that. The crew was not friendly

Ventajas: I was ascended...

Desventajas: The entertainment options

Ventajas: the video controller in the headrest of the seat ahead of me. you could see the flight pattern, speed, temperature outside and other specs, which were interesting.

Desventajas: once again, the delta crew does not maintain their planes properly. during the taxi stage to get to the airway to lift off, there was a horrendous growling sound coming from the plane............seems like their hydraulic system is not maintained very well at all and it made a howling sound throughout the plane all the way to take off! we were wondering if there was something wrong with the plane.

Desventajas: Left seven hours later than I anticipated Some passengers were rebooked on earlier flights while others told to go with same flight flying later Very very disorganized

Ventajas: Taco

Desventajas: Taco

Ventajas: Crew was extremely friendly

Desventajas: Cleaner window

Ventajas: There was nothing to like the experience was horrendous from beginning to now and it’s still not over.

Desventajas: The lack of empathy from the employees, the lack of professionalism from the company itself, the lack of organization from the company and employees. My flight to Boston was delayed which then resulted in me missing my flight to Panama. Upon boarding the flight from Boston to FLL the flight attendant said I would miss my connecting flight to Panama, but when I arrived to FLL I was told I would have had plenty of time to make my flight. Following these events my luggage was misplaced and is still missing, I had no other choice but books a hotel to stay the night until the next flight to Panama which is at 11 P.M. tonight which is coming out of pocket and expense I feel should be covered by the airline. To add insult to injury I was just informed that I would have to check out by 12 Noon today even though my flight isn’t until 11 that same evening

Desventajas: 3 hour delayed flight. 5 hours waiting in the terminal for maintenance of plane. Very unhappy. Didn’t feel safe flying. Maybe spirit should maintenance their planes more often and not screw over their customers.

Ventajas: The crew was really funny. From beginning to end on both of my flights- awesome!

Desventajas: We all know that Spirit is a no frills deal so snacks have to be purchased. That’s the only reason food was “ok” for me

Desventajas: Flight was three hours late. Rowdy passengers, flight attendants didn’t reign them in, and two of the FA contributed to the rowdyness! One passenger was constantly dropping F bombs, kids on plane! Headphones and music did not help and you could forget about sleeping!

Ventajas: I like this flight very smooth no worry what so ever I will flight again

Ventajas: La comida y el trato

Desventajas: Un poco más en la situación de entretenimiento

Ventajas: Crew and friendliness of ground staffers

Desventajas: Stop insulting folks with crappy cereal bars! Better to serve nothing at all!!! Ridiculous to even offer

Ventajas: Tripulación muy atenta

Desventajas: Deben prender los televisores para ver videos

Ventajas: The crew was beautiful and very hospitable and friendly. Loved the movies on board and snacks.

Desventajas: Nothing, Delta is the best!

Ventajas: Crew was great

Desventajas: All was great

Desventajas: They sent my luggage to a completely different state! Now I have to wait till it gets to LGA and then they’ll send it to me.

Ventajas: Me gustó la comida y la calidad del servicio

Desventajas: estuvo en general muy buen servicio. Hacia mucho frío y la comodidad no fue la mejor en cuanto al momento de dormir

Desventajas: Bien

Ventajas: El personal y la aeronave excelente

Desventajas: El tiempo de despegue podría mejorar

Ventajas: Although the plane was fairly old and legroom tight, seat comfort was great

Desventajas: The only entertainment was a general TV showing a kids movie

Ventajas: Good route, with short layover in Mexico. Boarding in CUN very efficient.

Desventajas: Sat on tarmac for 20 mins because we were early...

Desventajas: Having food & being on time would’ve been nice?

Ventajas: We got earlier than expected to our destination

Desventajas: Perhaps educate passengers on the new Delta process of boarding. Too many passengers where disorganized; the crew tried very cars to direct people

Desventajas: They sent my luggage to a completely different state! Now I have to wait till it gets to LGA and then they’ll send it to me.

Ventajas: Crew was great

Desventajas: More leg room

Ventajas: La puntualidad

Desventajas: La comida y el espacio entre asientos

Ventajas: Cabin crew very attentive, engaged and friendly.

Desventajas: The boarding structure did t have very clear signs for priority boarding and the leg room didn’t seem anything different from reg economy. I feel I didn’t get anything more for what I paid for AM plus.

Ventajas: The entertainment, and service inside was very good.

Desventajas: Boarding process was disorganized and confusing.

Ventajas: Crew was really nice.

Desventajas: My first flight was delay because of that I lost my second flight.

Desventajas: They sent my luggage to a completely different state! Now I have to wait till it gets to LGA and then they’ll send it to me.

Ventajas: Crew was great!!

Desventajas: Boarding of plane. Should be from Back to front.

Ventajas: The staff was amazing

Desventajas: I had a very large (over weight person sitting next to me. She occupied about 6 inches of my seat. It was quite uncomfortable. Did my best to be very polite and accommodating but it was terribly uncomfortable and closterphobic.

Ventajas: Nothing, old plane, it had ashtrays on the site, that's old!!! We flew close to 2 hrs and 30 min late

Desventajas: Everything

Desventajas: This part of the flight was good, Mexico City to Los Angeles was terrible.

Ventajas: They are so friendly

Desventajas: The restroom

Desventajas: la información antes del viaje, por falta de ese tipo de cosas no pude abordar, por no tener conocimiento del pago de un impuesto el cual se suponía ya debía haber estado cubierto con la compra de los boletos

Ventajas: Fair price

Desventajas: Comfort

Ventajas: The crew was awesome!!! Ashley and crew were wonderful

Ventajas: Crew was great. Prices on food were good.

Desventajas: 3 hour delayed flight. 5 hours waiting in the terminal for maintenance of plane. Very unhappy. Didn’t feel safe flying. Maybe spirit should maintenance their planes more often and not screw over their customers.