Encuentra vuelos baratos a Arequipa (AQP)

Ventajas: Delayed over an hour with zero communication

Ventajas: Things were ok, not bad, but, not particularly good either.

Ventajas: Crew was friendly

Desventajas: I would love somewhere to charge my device!

Ventajas: I don't remember

Desventajas: The delayed..I wanted to sleep more but you delayed my flight and people always say you are a bad company for delays

Desventajas: They changed, until I left, the boarding gate three times. They gave me 27 at the check in counter, after a while monitors sent us to 24, then they directed us to 27 again, then to 26 and finally to gate 29. First the delay was 2 and a half hours, then three, then 4, then 7 hours. I was traveling for one meeting from one day coming back the next afternoon. With the 7 hour delay, I'd have to go directly from the airport, after a horrible night, to my board meeting. It was a no go. I declined to travel and expect a full refund

Ventajas: Price. Had exit row so very roomy

Desventajas: No service

Ventajas: But the security at Santiago to the States was ridiculous. Tossing out water at the gate, hand checking luggage and a General all around rudeness. Good bye Chile.

Desventajas: Abordaje no es por una manga sino por un bus y luego a pie por escalera al avíon. Hay que pagar hasta por un té durante el vuelo.

Ventajas: Everything. No complaints.

Desventajas: In cabin was not very cool

Ventajas: Staff was friendly & helpful.

Desventajas: They did not put any of our luggage on the plane and we had to wait for 2 hours for it to arrive on the next flight.

Desventajas: Un miembro de la tripulación fue grosero, las bolsas tardaron una eternidad en salir. Los asientos son los más incómodos, no se recostan

Ventajas: El precio y la puntulidad

Desventajas: Asientos incomodos

Ventajas: The crew were nice and boarding went smoothly.

Desventajas: Cramped conditions and absolutely no refreshments without charge. Thankfully I'd booked an aisle seat. I slept through my outbound fight, so I didn't realize how rock bottom it was.

Ventajas: No nos dieron ninguna alternativa real. Gastos derviados de esta cancelación: 1800€

Desventajas: They didn't even gave us water.

Desventajas: At check in they told us that we only had one leg of our trip, from puerto montt to Santiago, instead of all the way through to calama. I had to push to have them check that indeed we were going all the way to calama. They were convinced we weren’t and that we’d have to pay the baggage fee twice.

Ventajas: uncomfortable seats. Row number 9 doesn't recline and I wasn't told at the checkin. Plus, I had to do the checkin on the front desk, couldn't do online. Poor.

Ventajas: Nothing

Desventajas: Tiny seats. Old planes. Charge for coffee or soda. They pack every row possible. Ridiculous carry on policy. Worst experience ever.

Ventajas: The price

Desventajas: Strongly

Ventajas: Everything. No complaints.

Desventajas: In cabin was not very cool

Desventajas: service

Desventajas: An airline that charges if you go over 10kg as overweight luggage on carry on (about 30%-35% upcharge to the airline ticket). They have a security personnel actually verifying weights to charge the additional fee. An airline that doesn't allow you to board with coffee. I've been traveling quite heavily for the past 11 years, and it's the first airline that has this policy for a 1hr flight. Ridiculous.

Ventajas: Nothing

Desventajas: We could not check in we had to wait that is not good we didnt have a chanse to eat never flying agin with that air line

Desventajas: Los asientos demasiado incómodos, no se podían declinar, la distancia con el asiento de adelante es casi nada, además tenían un posa cuello que te obligaba a quedar con él cuerpo más rígido. Llegué con el cuello hecho una calamidad u también con mi espalda, ni siquiera pude dormir

Desventajas: El precio del equipaje, es un robo lo que cobran, ahí desaparece todo lo barato del vuelo, debería ir incorporado en el valor del pasaje el equipaje y no encontrarse con sorpresas despumes de comprar.

Ventajas: Stewards were professional

Desventajas: Gate attendant was too stupid to find my pre boarding authorization in the system. Child kicking the back of my chairman another child playing video game with sound on. No headphones

Ventajas: No nos dieron ninguna alternativa real. Gastos derviados de esta cancelación: 1800€

Desventajas: service

Ventajas: Nothing

Desventajas: They lost All fligth luggage, and they didn't Say anything 4 days after and didn't give ya answer

Desventajas: The worst customer service I have ever experience. Also Kayak failed to give me the details of this flight and ended paying a lot of money for getting our boarding passes and checking in two bags. VivaAereobus charged us for printing boarding passes when I wasn't even allowed to check-in online. Terrible experience but also I blame Kayak for not giving me the details when I purchased my ticket.

Desventajas: Long flight delay. Slow boarding. Uncomfortable seats.

Ventajas: Todo a la hora, muy puntual

Ventajas: But the security at Santiago to the States was ridiculous. Tossing out water at the gate, hand checking luggage and a General all around rudeness. Good bye Chile.

Ventajas: Landing was smooth

Desventajas: Seat was cramped as it was, but then it turned out that the 9th row does not recline, while the 8th does. So we got seats in our faces, from the next row. Food is for sale, seats are worn, staff is uninterested, and again - the seat is like a torture device, and I am not a big person.

Ventajas: El vuelo salio con un retraso de 5 horas por problema de computadora del avion. La tripulacion entegaba informacion confusa de la situacion.

Desventajas: Creo que ese tipo de inconvenientes puede ser manejado de mejor manera

Ventajas: El personal fue amable y servicial.

Desventajas: An airline that charges if you go over 10kg as overweight luggage on carry on (about 30%-35% upcharge to the airline ticket). They have a security personnel actually verifying weights to charge the additional fee. An airline that doesn't allow you to board with coffee. I've been traveling quite heavily for the past 11 years, and it's the first airline that has this policy for a 1hr flight. Ridiculous.

Ventajas: It was good just some turbulence

Desventajas: Turbulence

Ventajas: Getting off the plane

Desventajas: Their staff was extremely rude in Guadalajara. They threatened to not let us on the plane just for wanting to take some shoes out of our bag prior to checking the bag in. The front desk person got upset out of nowhere just because he briefly had to wait for us to remove the shoes from the bag. He then purposely issued us tickets for three that were all spread away from each other when we were originally suppose to sit together. The flight was delayed for 4 and a half hours. Every 30 mins they would add another 30 mins to the delay. Made it nearly impossible to know when we were going to board. The flight attendant on the plane wouldn't allow me to get up to use the restroom until everyone was on board. I have bladder issues, so that was not ok. The flight attendants were rude as well. No one seemed to enjoy their job on that flight. The overall quality of the plane was pretty bad. They advertise having the newest planes, but that was by far the oldest and most run down plane that I've been on. No leg room at all, and the seats do not recline at all. Made it a very tight squeeze. Never flying with VIVA AEROBÚS ever again.

Ventajas: El personal nos demoró el embarque al avión sin ningún tipo de motivo. Eso hizo que el vuelo saliera demorado.

Desventajas: No me gustó que todo el personal se reía mientras que nos tenían esperando tiempo estra el embarque.

Ventajas: uncomfortable seats. Row number 9 doesn't recline and I wasn't told at the checkin. Plus, I had to do the checkin on the front desk, couldn't do online. Poor.

Ventajas: Price. Had exit row so very roomy

Desventajas: No service

Ventajas: One hour late

Ventajas: Nada

Desventajas: Todo

Ventajas: El personal fue amable y servicial.

Desventajas: Un miembro de la tripulación fue grosero, las bolsas tardaron una eternidad en salir. Los asientos son los más incómodos, no se recostan

Ventajas: Everything was okay!

Desventajas: Not, everything good.

Ventajas: Crew very professional

Ventajas: Stewards were professional

Desventajas: Gate attendant was too stupid to find my pre boarding authorization in the system. Child kicking the back of my chairman another child playing video game with sound on. No headphones

Ventajas: Price. Had exit row so very roomy

Desventajas: No service

Ventajas: Inexpensive.

Desventajas: Being a budget airline I expected a lower quality than the average airline but not to this extent. Our flight left an hour late without any reason provided by the crew. Also, had items stolen out of checked bag.

Ventajas: Crew quite nice

Desventajas: The baggage check In closed an hour an a half before boarding, which led us to bring the bags through security, which resulted in loss of $60 worth of items!!!! Unacceptable!

Ventajas: excellent in alla aspects

Desventajas: No choice in food and very little provided. Half a sandwich with stale bread for breakfast

Desventajas: Awful service. Terrible food. The seats are so uncomfortable and the service rude.

Desventajas: Worst airline ever! Had to pay to print boarding pass and for carry on baggage, although this seemed to be applied only to gringos. Don't ever fly Viva Air.

Ventajas: Nada

Desventajas: Todo

Ventajas: Nothing

Desventajas: They lost All fligth luggage, and they didn't Say anything 4 days after and didn't give ya answer

Ventajas: Pleasent

Desventajas: Price should be lower