Encuentra vuelos baratos a Arequipa

Ventajas: Excelente vuelo. Muy atento personal

Desventajas: Unas pequeñas almohadas faltaron.

Ventajas: Llegamos a la hora

Desventajas: Nada de entretenimiento y se debe pagar por bebestibles y comida.

Desventajas: Mejorar el Tiempo y organizar el desembarque

Ventajas: La buena disposición del personal.

Desventajas: Se cayó el sistema y no teníamos asientos numerados.

Ventajas: Puntual, el vuelo salió a la hora indicada y llegó incluso unos minutos antes de la hora establecida.

Desventajas: El abordaje en Santiago, todas las ventanas abiertas, cientos de personas para diferentes vuelos, apenas si da tiempo de ingresar. Falta de organización. Solo comida pagada y muy cara.

Ventajas: Bad service overall

Ventajas: Preço bom

Desventajas: Muito apertado e não limpo antes de entrarmos no aviao

Desventajas: At check in they told us that we only had one leg of our trip, from puerto montt to Santiago, instead of all the way through to calama. I had to push to have them check that indeed we were going all the way to calama. They were convinced we weren’t and that we’d have to pay the baggage fee twice.

Desventajas: We had to pay for boarding pass . Which was a surprise ad there was no notification in booking the flt that there was a charge, ,seats small and cramped no room to enen fold your legs . Very uncomfortable flight.

Ventajas: Everything was okay!

Desventajas: Not, everything good.

Ventajas: Nothing. There’s no food offered since it’s a 1 hr and 15 minute flight you have to buy it. Twice our flight was delayed even after we purchased the departure time to be 6:05am to arrive in Cusco before the 8:25am train leaves.

Desventajas: The one thing that really was terrible about this airline is that not only was our departure late but we were suppose to leave Cusco at 8:05 am and our flight was delayed 7 hrs with 2 small children and they didn’t even offer you water as a Curtisy of being late. This airline or any Peruvian airline is garbage, please splurge on a decent airline that will at least give their passengers water. I really would like my money back but they wouldn’t even give me anything because it’s not ‘there fault’.

Ventajas: Everything. No complaints.

Desventajas: In cabin was not very cool

Desventajas: La puntualidad en los horarios

Ventajas: El vuelo salio con un retraso de 5 horas por problema de computadora del avion. La tripulacion entegaba informacion confusa de la situacion.

Desventajas: Creo que ese tipo de inconvenientes puede ser manejado de mejor manera

Ventajas: Nothing

Desventajas: Flight was delayed with no explanation or proper update. Didn’t even give you a glass of water for a flight that was over three hours long (had to pay for everything). Booked it so people were cramped together while others had entire rows to themselves (on other flights I’ve been on flight attendants recognize this and help space out people). Horrible seats in general with no space and I am a very petite female and I felt uncomfortable. Horrible temperate control. Will not fly this airline again.

Ventajas: Price. Had exit row so very roomy

Desventajas: No service

Ventajas: Availability when booking

Desventajas: Disorganized

Desventajas: Flight delayed, workers not helpful, service horrible

Ventajas: The price of the flight was reasonable.

Desventajas: There was a flight cancelled prior to our flight to Cusco and there were about 30-40 angry customers who had not been rescheduled yet were causing our flight to be delayed by over an hour. They were committed to not letting the plane leave until their outgoing flight was resolved. The security at the boarding gate was insufficient for the number of angry customers.

Ventajas: Comfort and crew

Desventajas: The procedure to boarding is complex and too slow

Desventajas: They look for everything in order to charge you the carry in baggage. Bad bad service. Never flighit with this airline again

Ventajas: Siii todo

Desventajas: Si,

Desventajas: Los asientos demasiado incómodos, no se podían declinar, la distancia con el asiento de adelante es casi nada, además tenían un posa cuello que te obligaba a quedar con él cuerpo más rígido. Llegué con el cuello hecho una calamidad u también con mi espalda, ni siquiera pude dormir

Desventajas: They didn't even gave us water.

Desventajas: After being delayed for an entire day, which we waited 7 hours in the airport before learning., the flights the next day were continually delayed once again, with no announcements on the intercom, or updates on the departure screen. In fact our flight never even appeared on the departure screen until 5 hours after supposed takeoff.

Ventajas: We got to the airport early, and they allowed us to take an earlier flight! We really really appreciated that.

Desventajas: We had trouble checking in online, and ultimately gave up on that and just checked in in person.

Ventajas: Very secure and efficient

Ventajas: Crew was friendly

Desventajas: I would love somewhere to charge my device!

Ventajas: Agradable

Desventajas: El precio debería ser menor

Desventajas: Largo retraso en el vuelo. Lento de embarque. Asientos incómodos.

Desventajas: Un miembro de la tripulación fue grosero, las bolsas tardaron una eternidad en salir. Los asientos son los más incómodos, no se recostan

Desventajas: Had to buy ticket again because we were supposed to have online tickets beforehand, and I failed to do this because I never saw any notification to the effect.

Desventajas: El precio del equipaje, es un robo lo que cobran, ahí desaparece todo lo barato del vuelo, debería ir incorporado en el valor del pasaje el equipaje y no encontrarse con sorpresas despumes de comprar.

Ventajas: Crew very professional

Desventajas: They look for everything in order to charge you the carry in baggage. Bad bad service. Never flighit with this airline again

Desventajas: La puntualidad en los horarios

Desventajas: Los aviones son muy viejos, los asientos malogrados

Ventajas: The snack service is better than expected.

Desventajas: The flight attendants were unfriendly. The flight was delayed which is too common but still a nuisance.

Ventajas: I could make my check-in by phone in advance, with very good service

Desventajas: It had no entertainment on board.

Desventajas: Very small seats

Desventajas: The worst customer service I have ever experience. Also Kayak failed to give me the details of this flight and ended paying a lot of money for getting our boarding passes and checking in two bags. VivaAereobus charged us for printing boarding passes when I wasn't even allowed to check-in online. Terrible experience but also I blame Kayak for not giving me the details when I purchased my ticket.

Ventajas: Nothing

Desventajas: We could not check in we had to wait that is not good we didnt have a chanse to eat never flying agin with that air line

Desventajas: Had to buy ticket again because we were supposed to have online tickets beforehand, and I failed to do this because I never saw any notification to the effect.

Ventajas: Fue bueno, tan sólo hubo algunas turbulencias

Desventajas: Turbulencias

Ventajas: El precio y la puntulidad

Desventajas: Asientos incomodos

Ventajas: Llegamos a la hora

Desventajas: Nada de entretenimiento y se debe pagar por bebestibles y comida.

Ventajas: Preço bom

Desventajas: Muito apertado e não limpo antes de entrarmos no aviao

Ventajas: The crew was nice. The flight was smooth.

Desventajas: There is no room for your legs if you are taller than 5'5. It's tighter than Spirit. No announcement for flight delay, and nobody to ask what's going on.

Ventajas: Todo en el vuelo salio genial. Tanto el abordaje como el personal desde la entrada en la terminal hasta que uno esta en el avion se comportaron muy bien. Muy responsables y todo salió a tiempo.

Desventajas: Las opcoines de entretenimiento son no existentes. No use LATAM Pass. Me gustaria que hagan como otras aerolineas con pantallas en el asiento por lo menos para saber por donde va el vuelo

Desventajas: All is perfect

Ventajas: Everything was on time. Food was good and movie selection was good

Ventajas: Puntual

Ventajas: My flight was pretty much on time and there wasn't any issues.

Desventajas: The flight was short so there wasn't much expectations of this short flight.

Ventajas: Very secure and efficient

Desventajas: Flight delayed, workers not helpful, service horrible

Ventajas: The price of the flight was reasonable.

Desventajas: There was a flight cancelled prior to our flight to Cusco and there were about 30-40 angry customers who had not been rescheduled yet were causing our flight to be delayed by over an hour. They were committed to not letting the plane leave until their outgoing flight was resolved. The security at the boarding gate was insufficient for the number of angry customers.

Ventajas: Genial

Desventajas: The worst customer service I have ever experience. Also Kayak failed to give me the details of this flight and ended paying a lot of money for getting our boarding passes and checking in two bags. VivaAereobus charged us for printing boarding passes when I wasn't even allowed to check-in online. Terrible experience but also I blame Kayak for not giving me the details when I purchased my ticket.

Desventajas: Worst airline ever! Had to pay to print boarding pass and for carry on baggage, although this seemed to be applied only to gringos. Don't ever fly Viva Air.

Ventajas: Getting off the plane

Desventajas: Their staff was extremely rude in Guadalajara. They threatened to not let us on the plane just for wanting to take some shoes out of our bag prior to checking the bag in. The front desk person got upset out of nowhere just because he briefly had to wait for us to remove the shoes from the bag. He then purposely issued us tickets for three that were all spread away from each other when we were originally suppose to sit together. The flight was delayed for 4 and a half hours. Every 30 mins they would add another 30 mins to the delay. Made it nearly impossible to know when we were going to board. The flight attendant on the plane wouldn't allow me to get up to use the restroom until everyone was on board. I have bladder issues, so that was not ok. The flight attendants were rude as well. No one seemed to enjoy their job on that flight. The overall quality of the plane was pretty bad. They advertise having the newest planes, but that was by far the oldest and most run down plane that I've been on. No leg room at all, and the seats do not recline at all. Made it a very tight squeeze. Never flying with VIVA AEROBÚS ever again.