Encuentra vuelos baratos de Lima a Arequipa

Ventajas: El vuelo salio con un retraso de 5 horas por problema de computadora del avion. La tripulacion entegaba informacion confusa de la situacion.

Desventajas: Creo que ese tipo de inconvenientes puede ser manejado de mejor manera

Ventajas: Crew was nice and helpful.

Desventajas: La puntualidad en los horarios

Desventajas: El precio del equipaje, es un robo lo que cobran, ahí desaparece todo lo barato del vuelo, debería ir incorporado en el valor del pasaje el equipaje y no encontrarse con sorpresas despumes de comprar.

Ventajas: On time arrival. A low cost flight that does not compromise on the essentials. You still get free check-in luggage. The seats are a bit narrow, but that's ok for a 3h flight.

Ventajas: Buena temperatura y asientos adecuados

Desventajas: Ninguna opción de entretenimiento

Ventajas: nice service

Desventajas: On our way from Santiago to Buenos Aires we had to wait to pick up our suitcases hours due to a strike. On our way back, one of our suitcases got lost. I am still waiting fir Skype to contact us.. ( +2 days )

Desventajas: At check in they told us that we only had one leg of our trip, from puerto montt to Santiago, instead of all the way through to calama. I had to push to have them check that indeed we were going all the way to calama. They were convinced we weren’t and that we’d have to pay the baggage fee twice.

Ventajas: El personal amable

Desventajas: La organización de los vuelos podría mejorar, los tiempos de salidas cambian sin motivo

Desventajas: All flights are listed as gate B at MEX until they're assigned a gate. But that doesn't sometimes happen until 20 mins before the flight takes off. Or in my case, never. So check in with information 25-30 mins before departure so they can tell you the gate. Mine was never posted, and the signage at the gate was listed a different city. So be sure to ask over & over again!

Ventajas: Todo estaba bien!

Desventajas: No, todo bien.

Ventajas: Getting off the plane

Desventajas: Their staff was extremely rude in Guadalajara. They threatened to not let us on the plane just for wanting to take some shoes out of our bag prior to checking the bag in. The front desk person got upset out of nowhere just because he briefly had to wait for us to remove the shoes from the bag. He then purposely issued us tickets for three that were all spread away from each other when we were originally suppose to sit together. The flight was delayed for 4 and a half hours. Every 30 mins they would add another 30 mins to the delay. Made it nearly impossible to know when we were going to board. The flight attendant on the plane wouldn't allow me to get up to use the restroom until everyone was on board. I have bladder issues, so that was not ok. The flight attendants were rude as well. No one seemed to enjoy their job on that flight. The overall quality of the plane was pretty bad. They advertise having the newest planes, but that was by far the oldest and most run down plane that I've been on. No leg room at all, and the seats do not recline at all. Made it a very tight squeeze. Never flying with VIVA AEROBÚS ever again.

Desventajas: We were late to board on an already late flight

Ventajas: We were on time even early

Desventajas: They don’t even serve water and had menu items missing. also the seating is WAY too tight and uncomfortabke

Desventajas: I would have wanted more legroom and the passenger in front of me kept reclining into my knees.

Ventajas: Cheap flight

Desventajas: No water, changed gate last minute, had to run to new gate. Row 9 seats do no recline.

Ventajas: Everything. No complaints.

Desventajas: In cabin was not very cool

Ventajas: Fue bueno, tan sólo hubo algunas turbulencias

Desventajas: Turbulencias

Desventajas: The worst customer service I have ever experience. Also Kayak failed to give me the details of this flight and ended paying a lot of money for getting our boarding passes and checking in two bags. VivaAereobus charged us for printing boarding passes when I wasn't even allowed to check-in online. Terrible experience but also I blame Kayak for not giving me the details when I purchased my ticket.

Ventajas: Good

Desventajas: Good

Ventajas: Food was good and healthy.

Desventajas: Online entertainment didn't work. Crew was rude and unhelpful.

Ventajas: Not much

Desventajas: Check in process was a nightmare. Staff was rude and unhelpful. Flight was delayed and staff mis-informed.

Desventajas: EL VUEL OSE RETRASO DOS HORAS Y EL SERVICIO ES MALO PARA LO QUE UNO PAGA TAN SOLO PRO EL TICKET AEREO SIN CONSIDERAR ASCIENTO Y EQUIPAJE...

Ventajas: Flight was on time; the plane was clean and well-lit - it actually looked new. Entertainment selection was also surprisingly filled with new movies. The headrest was also very comfortable.

Desventajas: Not necessarily a critique, but I did find it very odd, and non-standard, that the all the overhead bins were closed during boarding. It gave the impression that they were all full, when in fact, they were all empty. Planes should have the overhead compartments all open until everyone is on board so people can see what space is available.

Ventajas: One hour late

Desventajas: Mejorar el Tiempo y organizar el desembarque

Ventajas: Cheap flight

Desventajas: No water, changed gate last minute, had to run to new gate. Row 9 seats do no recline.

Desventajas: Los asientos demasiado incómodos, no se podían declinar, la distancia con el asiento de adelante es casi nada, además tenían un posa cuello que te obligaba a quedar con él cuerpo más rígido. Llegué con el cuello hecho una calamidad u también con mi espalda, ni siquiera pude dormir

Ventajas: Staff was friendly & helpful.

Desventajas: All flights are listed as gate B at MEX until they're assigned a gate. But that doesn't sometimes happen until 20 mins before the flight takes off. Or in my case, never. So check in with information 25-30 mins before departure so they can tell you the gate. Mine was never posted, and the signage at the gate was listed a different city. So be sure to ask over & over again!

Ventajas: Nada

Desventajas: Todo

Ventajas: Pleasent

Desventajas: Price should be lower

Ventajas: Very friendly and attentive crew; very efficient and timely boarding; surprisingly good meals

Desventajas: muy hacinado el avion muy pegados los asientos, ni un vaso de agua te dan sin cobrarte ... antes era diferente, pero para vuelos nacionales hay mucho mejores aerolineas con el mismo precio

Desventajas: EL VUEL OSE RETRASO DOS HORAS Y EL SERVICIO ES MALO PARA LO QUE UNO PAGA TAN SOLO PRO EL TICKET AEREO SIN CONSIDERAR ASCIENTO Y EQUIPAJE...

Ventajas: Crew is friendly, plane is new and clean

Desventajas: they charge to choose seats before hand, shouldn't be a privilege to do so

Ventajas: I could make my check-in by phone in advance, with very good service

Desventajas: It had no entertainment on board.

Desventajas: Los aviones son muy viejos, los asientos malogrados

Desventajas: Very small seats

Desventajas: Delayed flight

Ventajas: Comfortable ride, once we got to the plane boarding was very fast as we used two doors to board

Desventajas: The plane arrived late and we had to move gates. We stood around for a very long time with no communication as for the hold on

Desventajas: We were late to board on an already late flight

Ventajas: Crew very professional

Ventajas: Nothing

Desventajas: Tiny seats. Old planes. Charge for coffee or soda. They pack every row possible. Ridiculous carry on policy. Worst experience ever.

Ventajas: El personal amable

Desventajas: La organización de los vuelos podría mejorar, los tiempos de salidas cambian sin motivo

Ventajas: Everything. No complaints.

Desventajas: In cabin was not very cool

Ventajas: Genial

Ventajas: Everything was okay!

Desventajas: Not, everything good.

Ventajas: Crew was good.

Ventajas: Los tripulantes de cabina.

Desventajas: Siempre tienen el mismo problema. NO ENTRO y mido 1,75! las rodillas me chocan con el asiento de adelante. Si no fuese por la tripulación.. arruinan todo.

Desventajas: I can’t think of any thing else you could do better. You really provide a customer first service. I will always fly Latam and advise others to as well. Thank you.

Desventajas: English speaking staff.

Ventajas: Very secure and efficient

Desventajas: Our 8am flight from Lima to Cusco was cancelled at ~8:45am. There was no communication prior to the cancellation, and it took another hour to be transferred to an afternoon flight (which turned out to be also delayed). Staff was incredibly unhelpful when available, but most of the time they were nowhere to be found. This left us sitting for hours in the Lima airport, watching countless Cusco flights from other airlines take off (we were told our flight was cancelled due to weather, which was clearly untrue). All in all, a truly terrible experiance.

Desventajas: Delayed flight

Ventajas: Todo muy bien

Ventajas: The crew that we had direct contact with were nice. The baggage screeners are misinformed.

Desventajas: We were removed from our flight to bariloche because of an issue with our checked bags. The issue was that we had some AAA alkaline batteries in our bags. We were told this is in violation of international standards. It is not. We missed our flight because of this.

Ventajas: Puntualidad

Desventajas: Asientos un poco incomodos

Desventajas: El precio del equipaje, es un robo lo que cobran, ahí desaparece todo lo barato del vuelo, debería ir incorporado en el valor del pasaje el equipaje y no encontrarse con sorpresas despumes de comprar.

Ventajas: El vuelo salio con un retraso de 5 horas por problema de computadora del avion. La tripulacion entegaba informacion confusa de la situacion.

Desventajas: Creo que ese tipo de inconvenientes puede ser manejado de mejor manera