Encuentra vuelos baratos a Chiclayo

Ventajas: Great

Desventajas: Only one gate agent was boarding passengers, which made the boarding process very slow. I was assigned a seat on the aisle in front of the exit row. For a midnight flight, I was really bummed to find out that my seat would not recline! My leg room on the A321 was lacking in comparison with GOL.

Ventajas: Despite having a high "Sapphire" status with this One World Partner and being promised "preferente" seats by the airline when I reserved seats months ago, I was unable to view the seats or check in online. Both their App and their online system were down and unavailable. We were never able to view our actual seats online. The "preferred seats" my group on 5 could not have been worse!! We were seated consistently in row 11 or the very last row of the aircraft immediately in front of the lavatory, where the seats do not recline at all and where you hear and smell the bathroom for the entire flight.. There was NO space to breathe in our seats. I have traveled on dozens of airlines and this experience and these seats were the WORST! After this happened once, I specifically asked to insure that it would not happen again and was told that seats on my next flights were good but they were the same horrible seats. Part of our itinerary was on LAN and part was on TAM, who have now combined into 1 airline, but still operate on separate systems. So LAN customer service could not see the seats for TAM flights and vice versa. Their online system reflected a changed time for our return flight from 145pm to 250pm from Rio. We verified it 3 times (even though we could not check in or view our seats because of "technical difficulties" we could see the new departure tie, and the change was confirmed by our Sheraton concierge, but when we arrived to the airport they informed us that we had arrived to late for our 145pm flight! We showed them the app that showed our flight was changed to 250pm and they could not explain the problem. We were delayed 4 hours and arrived too late for dinner in Santiago. The final 4 hour flight at 4am flight from Santiago to Lima was torture. The seat in front was literally 6 inches in front of my face when they reclined and I could not recline. It was absolute TORTURE! Avoid this airline! To add the agony, they have lost my bag and do not know where it is!

Desventajas: Horrible seats even for "preferred" status clients. Unreliable and unavailable online service to check in and confirm seats. Two airlines who cannot view or help with the other's flights or even view seats or accurate flight information pretend to call themselves one airline. Lost luggage! Nearly impossible credit card payment system would not accept American credit cards

Ventajas: Quick check in online

Desventajas: Plane was 2 hours late taking off and we missed our connecting flight.

Desventajas: We had to pay for boarding pass . Which was a surprise ad there was no notification in booking the flt that there was a charge, ,seats small and cramped no room to enen fold your legs . Very uncomfortable flight.

Ventajas: Good

Desventajas: Good

Ventajas: Great thank you

Ventajas: Nothing

Desventajas: They lost All fligth luggage, and they didn't Say anything 4 days after and didn't give ya answer

Ventajas: There was an empty seat next to mine and that made the trip bearable!

Desventajas: More comfortable seats and ample food selection (especially for snacks).

Ventajas: The plane has a huge leg room space, the chairs are very comfy.

Desventajas: The check-in and the baggage drop process in the counter is absolutely slow, as well as the boarding process. I wasn't able to do the check in online.

Ventajas: For an hour flight food or entertainment is not needed.

Desventajas: Baggage allowance.

Ventajas: Todo en el vuelo salio genial. Tanto el abordaje como el personal desde la entrada en la terminal hasta que uno esta en el avion se comportaron muy bien. Muy responsables y todo salió a tiempo.

Desventajas: Las opcoines de entretenimiento son no existentes. No use LATAM Pass. Me gustaria que hagan como otras aerolineas con pantallas en el asiento por lo menos para saber por donde va el vuelo

Desventajas: Male crew member was rude, bags took forever to come out. The seats are the most umcomfortable seats, they don't recline

Ventajas: That I received email it was going to be late

Desventajas: Having my dad waiting for his flight. He’s elderly and now he looks tired this morning from being at the airport for over 8 hours

Ventajas: El personal fue amable y servicial.

Ventajas: Agradable

Desventajas: El precio debería ser menor

Ventajas: the crew was not friendly on boarding, or during the trip. I like it when they great you and say welcome aboard.

Desventajas: long long line at check in... long line at the TSA late getting to the gate. Flight left an hour late did not meet my connecting fight no help in SP no ground crew for directions. long long line at customs then long line to rebook flight had a 7 hour layover in SP before Rio.

Ventajas: Normal

Desventajas: Better food

Ventajas: I purchased tickets but there weren't any actual seats available for us on this plane so we got bumped to a later flight (8 hrs later). Our baggage was also delayed getting to us.

Desventajas: Nice

Ventajas: Pleasent

Desventajas: Price should be lower

Desventajas: Servicio

Ventajas: Las condiciones del avión

Desventajas: Que los asientos no sean recargables

Ventajas: Good price

Desventajas: Flight did not leave on time although my email said it did. There was no entertainment. My bag was marked fragile and I had many things broken when I looked in it after the flight.

Desventajas: Flight was delayed for more than an hour, would appreciate clearer instructions regarding the change in boarding gate

Ventajas: Vuelo corto

Desventajas: Al lado de wc con asientos sin ventana.

Ventajas: My wife and I have flown this route (LIM/PEM) 8 times, usually with LAN [now LATAM], a larger airline. StarPeru was excellent, smaller scale, more friendly, less crowded. We were impressed.

Desventajas: I didn't like that we missed it; Avianca flight was over 4 hours late. The Star Peru Flight was late too and though we were at the counter on time they would not let us get in the flight or put us on a different one.

Desventajas: Only one gate agent was boarding passengers, which made the boarding process very slow. I was assigned a seat on the aisle in front of the exit row. For a midnight flight, I was really bummed to find out that my seat would not recline! My leg room on the A321 was lacking in comparison with GOL.

Ventajas: Que me informará, durante el viaje los cambios de itinerario, terminal de despege, cinta en que encuentro el equipaje. Etc.

Desventajas: I missed my flight because a connecting flight I booked with you all got canceled would I be able to get a refund or claim back

Ventajas: On time.

Desventajas: For the 2 hours flight, I had to endure some strong stench coming from fellow passengers. Extremely uncomfortable.

Ventajas: Nothing

Desventajas: Everything

Ventajas: El personal fue amable y servicial.

Ventajas: Good

Desventajas: Good

Desventajas: Flight time was changed prior to the trip to be about 5 hours later than when I booked. Lost a whole evening of my vacation and arrived at 1 a.m.

Ventajas: Staff was friendly & helpful.

Ventajas: Agradable

Desventajas: El precio debería ser menor

Ventajas: Everything was okay!

Desventajas: Not, everything good.

Desventajas: Male crew member was rude, bags took forever to come out. The seats are the most umcomfortable seats, they don't recline

Ventajas: Things were ok, not bad, but, not particularly good either.

Ventajas: Easy to check in, on time, polite personnel

Ventajas: Bargain last minute flight. Better service than a typical US domestic flight.

Ventajas: Safe uneventful flight

Desventajas: No vegetarian option

Desventajas: La verdad que salió todo perfecto

Ventajas: Normal

Desventajas: Better food

Ventajas: Todo en el vuelo salio genial. Tanto el abordaje como el personal desde la entrada en la terminal hasta que uno esta en el avion se comportaron muy bien. Muy responsables y todo salió a tiempo.

Desventajas: Las opcoines de entretenimiento son no existentes. No use LATAM Pass. Me gustaria que hagan como otras aerolineas con pantallas en el asiento por lo menos para saber por donde va el vuelo

Ventajas: Quick check in online

Desventajas: Plane was 2 hours late taking off and we missed our connecting flight.

Desventajas: Un miembro de la tripulación fue grosero, las bolsas tardaron una eternidad en salir. Los asientos son los más incómodos, no se recostan

Ventajas: It was good just some turbulence

Desventajas: Turbulence

Ventajas: Agradable

Desventajas: El precio debería ser menor

Desventajas: The worst customer service I have ever experience. Also Kayak failed to give me the details of this flight and ended paying a lot of money for getting our boarding passes and checking in two bags. VivaAereobus charged us for printing boarding passes when I wasn't even allowed to check-in online. Terrible experience but also I blame Kayak for not giving me the details when I purchased my ticket.

Ventajas: The staff was helpful in getting us booked on LA

Desventajas: When we reached the airport at 11am for a 1.30pm flight, we were told that the flight was delayed, and was likely to leave at 3.30pm. We had nothing to do, but tried to while away our time till around 1.45pm and returned back to the counter. There after, we were told that the flight had taken off ON TIME at 1.30pm. We weren't the only ones to have been bumped off -- there were about 15 people more. Star HAD our contact information, emails, phone numbers, etc. The least they could have done was to send us a text.

Desventajas: Mal servicio

Desventajas: Bad service

Ventajas: The flights departed and arrived on time, good in-flight service. We were a bit nervous because it seemed like all the other airlines had many more people, but everything worked out fine.

Desventajas: We had to sit on a bus for a while for our first departure, then were bussed out to the tarmac where we boarded. Also had to take bus on the way back, but it was really a minor inconvenience.

Desventajas: Nothing. All excelent

Desventajas: La verdad que salió todo perfecto

Desventajas: El servicio del personal

Desventajas: Venden asientos pero sus sistema de la aplicación es pésimo no me dejaba cargar el pago. Para el embarque de miami a lima no había buen orden