LATAM Airlines (LA)
LATAM Airlines (LA)
LATAM Airlines (LA)
LATAM Airlines (LA)
LATAM Airlines (LA)
LATAM Airlines (LA)
| Código IATA | LA |
|---|---|
| Rutas | 129 |
| Ruta principal | Antofagasta Cerro Moreno a Santiago de Chile Aeropuerto Internacional Comodoro Arturo Merino Benítez |
| Aeropuertos en los que opera | 47 |
| Aeropuerto principal | Santiago de Chile Aeropuerto Internacional Comodoro Arturo Merino Benítez |
Desventajas: suitcase came in torn, cut and did not want to compesate
Ventajas: Nothing much, really.
Desventajas: Baggage handling. They lost one of my baggages and are giving me a hard time to get a refund.
Desventajas: The landing was a bit rough!!
Desventajas: They lost one of my bags. Amateur and inefficient company. Avoid at all cost.
Ventajas: The gate agent refused allow us to board..even though fully paid we were checked in and had boarding passes IN HAND..said there was a problem caused by kiwi sjd fid no honor our ticket. We missed 2 planes, had to find. A hotel in Mexico City and buy new tickets to get home. INSANE
Ventajas: Forced me to check my carry on even though it was perfectly legal
Ventajas: Crew was great!
Seat a bit tight, like all airlines In economy
Desventajas: Delay by an hour
Ventajas: Crew, on board entertainment...
Desventajas: Boarding was not organized. A lot of food options but only one dish, missed the salad or other options compared to other companies such as Delta, Lufthansa, KLM and etc.. Drinks were ok, lacked alcohol options compared to other companies.
Ventajas: Everything
Desventajas: Nothing
Ventajas: Everything
Desventajas: Nothing
Ventajas: Everything
Desventajas: Nothing
Desventajas: Unorganized
Ventajas: Yes, they did
Desventajas: Nothing
Ventajas: We were able to get to our destination safely without incident. Plenty of space for overhead baggage.
Desventajas: The boarding process was confusing, no announcements in English, so we didn’t understand what was happening. Land crew was great, but the flight crew passed over us for drinks, never came to pickup any trash. Seats were terrible, very uncomfortable for a 3.5 hour flight. Flight delayed 30 min. too.
Ventajas: There was a blonde flight attendant who was extremely attractive which distracted from how hot the plane was during boarding and prior to take off since the air was not on.
Desventajas: Turn the air on before you start boarding the flight.
Ventajas: Absolutely nothing
Flight was overbooked
Desventajas: You can not overbook!!!!!!!
Ventajas: The flight was very comfortable
Desventajas: The flight should be not delay.. I paid money for been late...45 dollars they don’t appreciate loyalty
Ventajas: Crew
Desventajas: Everithing else
Ventajas: Tripulación genial
Desventajas: Embarque por ambas puertas, venta de alimento a bordo, o complemento, etc.
Ventajas: la buena onda.
Desventajas: Siempre tienen el mismo problema. NO ENTRO y mido 1,75! las rodillas me chocan con el asiento de adelante. Si no fuese por la tripulación,
Ventajas: Los tripulantes de cabina.
Desventajas: Siempre tienen el mismo problema. NO ENTRO y mido 1,75! las rodillas me chocan con el asiento de adelante. Si no fuese por la tripulación.. arruinan todo.
Desventajas: Las instalaciones del aeropuerto de Jauja, entiendo que no esta dentro de sus responsabilidades
Desventajas: The time it took to open the door upon arrival
Ventajas: Not much
Desventajas: Check in process was a nightmare. Staff was rude and unhelpful. Flight was delayed and staff mis-informed.
Desventajas: The flight was delayed and caused all sorts of problems and headaches. Had to book a new final destination and didn't even make it to my original final destination.
Ventajas: Other legs of flight were worse.
Ventajas: Flight on time
Departure & arrival
Desventajas: Two seats in every set of rows
Ventajas: Very friendly and attentive crew; very efficient and timely boarding; surprisingly good meals
Ventajas: Very attentive and friendly personnel; efficient and timely boarding: surprisingly good meals
Desventajas: Cadeira dura
Ventajas: The crew members were friendly and kind.
Desventajas: Usually your food is excellent, but our chicken was pretty dry this time. Loved having several options for meals and delicious Peruvian beverage choices. Overall, a great trip...
Desventajas: English speaking staff.
Ventajas: Crew was great!
Desventajas: Full hour to drop our bags at ticketing. Otherwise great.
Ventajas: The crew was nice, wifi entertainment was available, flight on time
Desventajas: offering beverages.
Ventajas: En realidad una mala experiencia.
Latam no lo recomiendo
Desventajas: Tienen falla en todo
Ventajas: Airport (AEP) was nice, plane and crew were good.
Desventajas: The only problem was that our flight moved 50 minutes earlier and we didn’t get any email notification from kayak. But that may not be latam fault.
Nothing special
Ventajas: I'm not sure since I slept through most of the 90 minute flight, which is a good sign, I guess. It was an older plane with no entertainment system, but I hate those things, so fine by me. I missed the food this time around, but it was a crappy cold sandwich when I took the same flight a few weeks earlier, but it's a 90 minute flight, so what do you expect?
Desventajas: The boarding process was pointless While this is a quirk of the airport, the airline should change their procedure for this scenario. LATAM splits passengers into different groups: first class, special needs, priority because you paid, everybody else. That's fine at most airports. At Santiago's airport, however, passengers ride a bus from the gate to the plane, mixing up all the groups on the bus, so what's the point? Worse, special needs passengers were the first to get on the bus, but end up last to get off screwing over the elderly and those with small children. What a system!
Upcharges
Ventajas: The flight itself was fine. The flight attendants were friendly and solicitous. The food was good on the long haul leg of my trip. The trip itself was nice.
Desventajas: It seems LATAM changed the way they charge fees in July. The ticket for my return trip included no allowance for checked bags, and that detail wasn't obvious on my reservation information. Imagine my surprise when I check-in for an international flight and I'm told I can't check any luggage because it isn't included on my ticket. I ended up paying $210 to check two bags. Also expect to pay a bit more for decent seat assignments. My default seat assignment was at the very back of the plane, right against the rear bulkhead where seats often can't recline. So, another $60 to move elsewhere.
Ventajas: Crew was friendly. First class seats fully reclined.
Desventajas: I have flown LATAM several times recently, and ALL the planes are old. They are showing their age. For the prices LATAM charges, they should modernize their dated planes. Also, the food leaves much to be desired
Desventajas: There was no free food.
Desventajas: I couldn’t fly because at check in they asked me to pay for my 2 luggages and I couldn’t afford it so they let me out of my flight and now they don’t want to return my money.
Worse airline I’ve ever seen. I’ve been flying international for 20 years and never saw a flight you have to pay for Luggage
Ventajas: Asiento muy estrecho
Desventajas: La entrega de equipaje fue muy demorada mas de una hora no separan los que hicimos chek in de los que no y teniendo espacio para mas personal no lo ponen
Ventajas: Fast check in, friendly staff, left earlier
Desventajas: Chairs (knees in back)
Ventajas: smooth flight
Ventajas: Crew is friendly, plane is new and clean
Desventajas: they charge to choose seats before hand, shouldn't be a privilege to do so
Desventajas: Great service, excellent food, very good quality, comfortable, thanks so much for everything. ❤️❤️❤️❤️❤️
Desventajas: The American Airlines flight was delayed by 1hr. When landing in SFO we waited on the strip for 20mins to get to our gate.
Ventajas: Quick comfortable trip.
Desventajas: Some food or drinks
Ventajas: N/a
Desventajas: N/a
Ventajas: The early check in
Desventajas: N/a
Ventajas: Excellent airplane
Desventajas: Food
Ventajas: On time, friendly staff
Desventajas: Bigger seats, better coffee
Ventajas: Abordaje, puntualidad.
Desventajas: Comodidad de los asientos, posibilidad de elegir o cambiar, conexión latamplay ( se cortaba la conexión a cada rato)
First flight with Latam was a pleasant surprise!
Ventajas: Flight was on time; the plane was clean and well-lit - it actually looked new. Entertainment selection was also surprisingly filled with new movies. The headrest was also very comfortable.
Desventajas: Not necessarily a critique, but I did find it very odd, and non-standard, that the all the overhead bins were closed during boarding. It gave the impression that they were all full, when in fact, they were all empty. Planes should have the overhead compartments all open until everyone is on board so people can see what space is available.
Ventajas: Yes the crew was great and my veggie meal was great as well
Desventajas: The flight was delayed, I guess was not the airline fault
Ventajas: Food was good and healthy.
Desventajas: Online entertainment didn't work. Crew was rude and unhelpful.
Desventajas: I can’t think of any thing else you could do better. You really provide a customer first service. I will always fly Latam and advise others to as well. Thank you.
Ventajas: Puntualidad
Desventajas: The landing was a bit rough!!
Ventajas: Crew was great!
Seat a bit tight, like all airlines In economy
Ventajas: Everything
Desventajas: Nothing
Ventajas: Everything
Desventajas: Nothing
Ventajas: Everything
Desventajas: Nothing
Ventajas: Yes, they did
Desventajas: Nothing
Desventajas: Las instalaciones del aeropuerto de Jauja, entiendo que no esta dentro de sus responsabilidades
Ventajas: Flight on time
Departure & arrival
Desventajas: Two seats in every set of rows
Ventajas: Very friendly and attentive crew; very efficient and timely boarding; surprisingly good meals
Ventajas: Very attentive and friendly personnel; efficient and timely boarding: surprisingly good meals
Ventajas: The crew members were friendly and kind.
Desventajas: Usually your food is excellent, but our chicken was pretty dry this time. Loved having several options for meals and delicious Peruvian beverage choices. Overall, a great trip...
Ventajas: Crew was great!
Ventajas: Airport (AEP) was nice, plane and crew were good.
Desventajas: The only problem was that our flight moved 50 minutes earlier and we didn’t get any email notification from kayak. But that may not be latam fault.
Desventajas: There was no free food.
Ventajas: Fast check in, friendly staff, left earlier
Desventajas: Chairs (knees in back)
Desventajas: Great service, excellent food, very good quality, comfortable, thanks so much for everything. ❤️❤️❤️❤️❤️
Ventajas: Excellent airplane
Desventajas: Food
Ventajas: Yes the crew was great and my veggie meal was great as well
Desventajas: The flight was delayed, I guess was not the airline fault
Desventajas: I can’t think of any thing else you could do better. You really provide a customer first service. I will always fly Latam and advise others to as well. Thank you.
Ventajas: Puntualidad
Ventajas: Crew, on board entertainment...
Desventajas: Boarding was not organized. A lot of food options but only one dish, missed the salad or other options compared to other companies such as Delta, Lufthansa, KLM and etc.. Drinks were ok, lacked alcohol options compared to other companies.
Ventajas: Tripulación genial
Desventajas: Embarque por ambas puertas, venta de alimento a bordo, o complemento, etc.
Ventajas: la buena onda.
Desventajas: Siempre tienen el mismo problema. NO ENTRO y mido 1,75! las rodillas me chocan con el asiento de adelante. Si no fuese por la tripulación,
Ventajas: Los tripulantes de cabina.
Desventajas: Siempre tienen el mismo problema. NO ENTRO y mido 1,75! las rodillas me chocan con el asiento de adelante. Si no fuese por la tripulación.. arruinan todo.
Desventajas: The time it took to open the door upon arrival
Ventajas: Other legs of flight were worse.
Desventajas: English speaking staff.
Desventajas: Full hour to drop our bags at ticketing. Otherwise great.
Ventajas: The crew was nice, wifi entertainment was available, flight on time
Desventajas: offering beverages.
Upcharges
Ventajas: The flight itself was fine. The flight attendants were friendly and solicitous. The food was good on the long haul leg of my trip. The trip itself was nice.
Desventajas: It seems LATAM changed the way they charge fees in July. The ticket for my return trip included no allowance for checked bags, and that detail wasn't obvious on my reservation information. Imagine my surprise when I check-in for an international flight and I'm told I can't check any luggage because it isn't included on my ticket. I ended up paying $210 to check two bags. Also expect to pay a bit more for decent seat assignments. My default seat assignment was at the very back of the plane, right against the rear bulkhead where seats often can't recline. So, another $60 to move elsewhere.
Ventajas: smooth flight
Ventajas: Crew is friendly, plane is new and clean
Desventajas: they charge to choose seats before hand, shouldn't be a privilege to do so
Ventajas: Quick comfortable trip.
Desventajas: Some food or drinks
Ventajas: N/a
Desventajas: N/a
Ventajas: The early check in
Desventajas: N/a
Ventajas: On time, friendly staff
Desventajas: Bigger seats, better coffee
Ventajas: Abordaje, puntualidad.
Desventajas: Comodidad de los asientos, posibilidad de elegir o cambiar, conexión latamplay ( se cortaba la conexión a cada rato)
First flight with Latam was a pleasant surprise!
Ventajas: Flight was on time; the plane was clean and well-lit - it actually looked new. Entertainment selection was also surprisingly filled with new movies. The headrest was also very comfortable.
Desventajas: Not necessarily a critique, but I did find it very odd, and non-standard, that the all the overhead bins were closed during boarding. It gave the impression that they were all full, when in fact, they were all empty. Planes should have the overhead compartments all open until everyone is on board so people can see what space is available.
Desventajas: suitcase came in torn, cut and did not want to compesate
Ventajas: Nothing much, really.
Desventajas: Baggage handling. They lost one of my baggages and are giving me a hard time to get a refund.
Desventajas: They lost one of my bags. Amateur and inefficient company. Avoid at all cost.
Ventajas: The gate agent refused allow us to board..even though fully paid we were checked in and had boarding passes IN HAND..said there was a problem caused by kiwi sjd fid no honor our ticket. We missed 2 planes, had to find. A hotel in Mexico City and buy new tickets to get home. INSANE
Ventajas: Forced me to check my carry on even though it was perfectly legal
Desventajas: Delay by an hour
Desventajas: Unorganized
Ventajas: We were able to get to our destination safely without incident. Plenty of space for overhead baggage.
Desventajas: The boarding process was confusing, no announcements in English, so we didn’t understand what was happening. Land crew was great, but the flight crew passed over us for drinks, never came to pickup any trash. Seats were terrible, very uncomfortable for a 3.5 hour flight. Flight delayed 30 min. too.
Ventajas: There was a blonde flight attendant who was extremely attractive which distracted from how hot the plane was during boarding and prior to take off since the air was not on.
Desventajas: Turn the air on before you start boarding the flight.
Ventajas: Absolutely nothing
Flight was overbooked
Desventajas: You can not overbook!!!!!!!
Ventajas: The flight was very comfortable
Desventajas: The flight should be not delay.. I paid money for been late...45 dollars they don’t appreciate loyalty
Ventajas: Crew
Desventajas: Everithing else
Ventajas: Not much
Desventajas: Check in process was a nightmare. Staff was rude and unhelpful. Flight was delayed and staff mis-informed.
Desventajas: The flight was delayed and caused all sorts of problems and headaches. Had to book a new final destination and didn't even make it to my original final destination.
Desventajas: Cadeira dura
Ventajas: En realidad una mala experiencia.
Latam no lo recomiendo
Desventajas: Tienen falla en todo
Nothing special
Ventajas: I'm not sure since I slept through most of the 90 minute flight, which is a good sign, I guess. It was an older plane with no entertainment system, but I hate those things, so fine by me. I missed the food this time around, but it was a crappy cold sandwich when I took the same flight a few weeks earlier, but it's a 90 minute flight, so what do you expect?
Desventajas: The boarding process was pointless While this is a quirk of the airport, the airline should change their procedure for this scenario. LATAM splits passengers into different groups: first class, special needs, priority because you paid, everybody else. That's fine at most airports. At Santiago's airport, however, passengers ride a bus from the gate to the plane, mixing up all the groups on the bus, so what's the point? Worse, special needs passengers were the first to get on the bus, but end up last to get off screwing over the elderly and those with small children. What a system!
Ventajas: Crew was friendly. First class seats fully reclined.
Desventajas: I have flown LATAM several times recently, and ALL the planes are old. They are showing their age. For the prices LATAM charges, they should modernize their dated planes. Also, the food leaves much to be desired
Desventajas: I couldn’t fly because at check in they asked me to pay for my 2 luggages and I couldn’t afford it so they let me out of my flight and now they don’t want to return my money.
Worse airline I’ve ever seen. I’ve been flying international for 20 years and never saw a flight you have to pay for Luggage
Ventajas: Asiento muy estrecho
Desventajas: La entrega de equipaje fue muy demorada mas de una hora no separan los que hicimos chek in de los que no y teniendo espacio para mas personal no lo ponen
Desventajas: The American Airlines flight was delayed by 1hr. When landing in SFO we waited on the strip for 20mins to get to our gate.
Ventajas: Food was good and healthy.
Desventajas: Online entertainment didn't work. Crew was rude and unhelpful.
