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Very good flight.

Ventajas: On time departure and early arrival. Smiling and friendly crew. Excellent airline.

Desventajas: Waited 30 minutes onboard at the gate before departure in a VERY hot plane. We were traveling with a 6 year old, and there were only 3 kids movie choices.

Business Class to Los Angeles

Ventajas: The crew was attentive & good; my meal was good and I enjoyed the wine served. my seat was comfortable to sit in.

Desventajas: For business class, I expected my seat to recline more. The footrest didn't extend much, and it wasn't really conducive to sleeping... my feet/legs were very uncomfortable. I expected better than that. Also, I tried to use the entertainment screen & it didn't work well; then it froze & wouldn't work at all.

Business Class to Panama City

Ventajas: The crew in business class was very good and attentive. The meal was very good; I enjoyed the wine served. The hot towel and the warm snack provided was a nice touch. The seat was comfortable.

Desventajas: The foot rest on the seat was pretty poor.

Desventajas: More of the same. Because of all the initial buffonery when we get to the gate for the connecting flight they us that my wife didnt have a seat and the flight was full.