Busca vuelos baratos a Aeropuerto de Venecia-Marco Polo

Desventajas: When I booked my flight I was never asked if I wanted to include a piece of luggage so I assumed it was covered, and then I got charged $120 for it at the check-in desk. No apologies whatsoever from the lady, who was pretty rude. I will never fly with them again since the service is not great and this charge made the overall cost of the trip more expensive than traveling with a better airline.

Desventajas: Include the baggage fee in the price of the ticket

Ventajas: The crew was very attentive, as was to be expected for Business Class service.

Desventajas: Out of a total of only seven (7) Business Class passengers on the flight from Venice to Madrid, for some reason they only had five (5) meals available, so we were offered a selection from the standard economy class snack list, which was substandard and very disappointing considering we paid for Business Class and therefore expected a Business Class meal and not just a snack! Very poorly planned and completely unacceptable!

Desventajas: Took half hour extra to board an have us waiting for the bus from the terminal to the plane on the stairs

Desventajas: Boarding procesa...an absolute mess

Ventajas: Avión de última tecnología con buen internet de ida pero no pude usarlo de vuelta, con muy poco espacio para un viaje tan largo.

Desventajas: 1- el servicio de la tripulación pedimos agua y nada que la traían. 2- Pésimo espacio entre asientos en clase turista 3- mal sistema, no permitio hacer el check in, y cuando dimos a opción de pagar asiento lo permitió hacer 4- en un viaje Intercontinental únicamente dieron una comida, no dieron coffee, el agua casi tuvimos que rogarla pues querían vender únicamente

Desventajas: Los cambios que ocurren a último momento en los vuelos siempre perjudican a los pasajeros y son imposibles de revertir, hablo de asientos ya comprados y esas cosas

Desventajas: The chain in was slow an tedious.

Ventajas: Nothing

Desventajas: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Ventajas: Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France.

Desventajas: Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line.

Desventajas: Flight was delayed for 4+ hours

Ventajas: Easy boarding, entertainment

Desventajas: Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future.

Desventajas: Entertainment system was not working on all seats

Ventajas: Easy boarding, entertainment

Desventajas: Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future.

Ventajas: The crew was great

Desventajas: 1-2 +cms leg space

Ventajas: Na

Desventajas: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.