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Ventajas: Meal surprisingly good. Crew friendly, professional, and efficient.

Desventajas: Small seats 4 abreast--too close for any comfort for transatlantic flight. Would not fly this particular airplane again if possible.

Ventajas: Crew was nice but only service twice in 8hr flight

Desventajas: Entertainment app didnt work. Food was low cost AND low quality. Pasta was bland mush breakfast was slice of banana bread.

Ventajas: The crew was really nice especially since it was a full flight.

Desventajas: The boarding calls weren’t clear so many people kept boarding during the wrong zone. The entertainment was good, but the interface was really old.

Ventajas: Nothing

Desventajas: The flight was cancelled. Ground staff at Montreal were far from helpful. They kept saying “Call customer service.” and never offered any help/assistance for rebooking and finding a hotel room.

Ventajas: Reliable airline.

Desventajas: Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better.

Ventajas: My flight was delayed four hours, so I missed my connection to Sofia and had to re-book for two connecting flights instead of one, which makes for a long, tiring trip.

Desventajas: I understand the delay due to weather conditions, but I wish I was rebooked for one, not two connecting flights. Now, instead of flying directly to Sofia from Frankfurt, I have to go to Munich first and then to Sofia, which makes my trip 9 hours longer

Ventajas: Flight was good. The problem was the ticket purchased from Kayak was not as stated. Because there was a layover in Amsterdam, I was not able to check my bag all the way through to USA. AND I had to visit 5 counters to check bag, pay for bag at different counter and 3 other counters!

Desventajas: It would have been better if the ticket I purchased was the one that I selected. It was not as advertised. I searched for ticket that was translatlantic with one checked bag. BUT kayak booked an ECONOMY LIGHT fare that required payment. It was not as advertised and a total head ache for check in.

Ventajas: Convenient seats in A-380

Desventajas: Drinks were good, but food was bad

Ventajas: The crew was nice and helpful, especially when my son was feeling sick after the landing. One of the crew members immediately got up and grabbed us a ginger ale and pretzels.

Desventajas: Although we landed on time there wasn’t a gate for us to pull up to. So we had to wait on the runway for an hour before being able to pull up to an available gate.

Desventajas: Everyone was very rude and would not answer questions and flight very delayed. No bad weather conditions

Desventajas: 1 hour 30 min late taking off.

Ventajas: The crew was very courteous and helpful, they seemed to have a positive attitude and worked with passengers like they really enjoyed their job.

Desventajas: There was a 3 hour delay outbound and a 9 hour delay inbound. On the inbound flight I was put up in a nice hotel for the day and given a $30 meal voucher. However I missed my connecting flights and had to be put up when I got back to the States. Despite getting in at 10pm I was put on a 5am flight.

Desventajas: Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update.

Ventajas: The schedule and timing

Desventajas: The airport, some of the crew, the aircraft seats, the entertainment system

Desventajas: Todo bien

Ventajas: Friendly crew

Ventajas: Clase ejecutiva mucho por mejorar.

Desventajas: Avión muy viejo

Ventajas: Asientos incómodos, poco reposacabezas. Menu muy reducido a la hora de comer. Retrasos en el embarque

Desventajas: La comodidad de los asientos

Ventajas: Crew was efficient and friendly

Desventajas: Entertainment system on my transatlantic flight was outdated and functioned poorly. Also, the promised WiFi connection wasn’t working, and the flight attendant I spoke to basically said, “yeah, I think it’s broken.”

Ventajas: Fantastic gate agents!

Desventajas: The food was terrible.

Desventajas: KLM crew exceed our expectations

Ventajas: Muy buena atención de la tripulación

Desventajas: Tener más variedad de películas

Ventajas: The crew was pleasant

Desventajas: Baggage checkin & flight boarding was slow & disorganized.

Ventajas: Flying these days is as bad as it gets. We made it, that is what I liked.

Desventajas: Had bought a ticket that allowed me to check in a suitcase and to chose my seat. The choosing part does not happen as Iberia chooses for you the day before the flight and tells you you can change what they chose but for a price. Seems deceiving. Flight attendant on flight was rude to me and others.

Ventajas: Everything was good.

Desventajas: There was no problems whatsoever.

Desventajas: Infotainment system

Desventajas: This flight was cancelled

Ventajas: Nothing

Desventajas: The flight was cancelled. Ground staff at Montreal were far from helpful. They kept saying “Call customer service.” and never offered any help/assistance for rebooking and finding a hotel room.

Desventajas: Entertainment screen in my seat didn’t work. Old plane.

Ventajas: Movie options were good. Nothing else.

Desventajas: Entertainment system issues throughout the entire aircraft. The audio jacks in my entire row were inoperable.

Ventajas: The flight was mainly smooth, it was a bit delayed, but made the time up in the air so we got in on time.

Desventajas: I still don't know how to connect to the Wi-Fi on board. It's odd, I'm a web developer and that's my job.

Desventajas: Food was what you’d expect on a plane, wine and beer service was nice. No real entertainment unless you could see the screen on the roof. WiFi was kind of expensive. Cabin crew were very nice

Desventajas: Play primetime tonight cancel playing in late overnight real pain in the butt

Ventajas: The crew and the duration of the flight

Desventajas: The comfort and the food

Ventajas: I like the app to tell me where is my baggage. Thanks

Desventajas: L’attente et la difficulté à contrôler la température dans l’avion

Desventajas: BOTH OF MY CHECKED IN LUGGAGE WERE LOST

Ventajas: El asiento es muy cómodo para la entrada y salida.

Desventajas: La conexión a Internet

Ventajas: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Desventajas: Not being to help on the ground in Copenhagen with delta issues

Desventajas: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Ventajas: Comfortable seat, great crew.

Desventajas: Flight delayed, no USB port and no entertainment

Ventajas: Reasonable space in economy class seats

Desventajas: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Desventajas: Food was what you’d expect on a plane, wine and beer service was nice. No real entertainment unless you could see the screen on the roof. WiFi was kind of expensive. Cabin crew were very nice

Ventajas: The crew was nice and helpful, especially when my son was feeling sick after the landing. One of the crew members immediately got up and grabbed us a ginger ale and pretzels.

Desventajas: Although we landed on time there wasn’t a gate for us to pull up to. So we had to wait on the runway for an hour before being able to pull up to an available gate.

Desventajas: Why do I continue to subject myself to American Airlines and their horrid equipment, late, delayed or cancelled flights? The ABSOLUTE worst carrier in the country. Without question.

Desventajas: Many of the crew members seem as if they hated their jobs. I hesitate asking them anything.

Ventajas: I don't think I say anything I liked.

Desventajas: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Ventajas: Nothing

Desventajas: There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more.

Ventajas: the flight was on time

Desventajas: for sure the seats, the screens and bathrooms. the plane was so old!

Desventajas: Limpieza y mantenimiento

Ventajas: Reclinable seats.

Desventajas: The food!! The lights could be dimmed as it was a night flight.

Ventajas: Crew helpful. Food good.

Desventajas: Better range of movies please

Desventajas: The plane is so old..,

Desventajas: I congratulate the KLM crew!

Ventajas: Crew was very accommodating and sensitive to the fact that I was traveling pregnant and with a small child; more than other airlines I’ve been on recently.

Desventajas: There was a slight delay in takeoff and it seemed like very strict policies about baggage allowance on board.

Desventajas: The boarding gate was very far, and I had to walk all the way.

Desventajas: The check-in crew gave terrible service. We almost missed our flight because they wouldn’t check us in. There was no one directing people on where to line up for whatever departure time they had. Just overall a bad experience with Air Europa.

Desventajas: Amabilidad y servicio de la tripulación

Ventajas: Easy to buy

Desventajas: Long delay

Ventajas: We got here

Desventajas: Not being 2 hours late

Ventajas: Nothing much to write home about, but I didn't worry about anything in particular during my 4hr flight from Edmonton to Toronto.

Desventajas: The crew were not too courteous, but I've come to expect a little bit of cheery happiness from them after flying porter. Not sure I'd complain about this, though. The food was the highlight. The only vegetarian option was mac-n-cheese, and it was horrid. I didn't even try finishing it.

Desventajas: flight delayed by several hours

Ventajas: Crew was friendly

Desventajas: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs

Ventajas: Crew was great, very responsive and hospitable!

Desventajas: more lunch choices, especially choices without dairy products.

Ventajas: The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual.

Desventajas: Food quality was not so good.

Ventajas: Excellent crew, good food & movie selection.