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Ventajas: On time flights

Desventajas: The customer service of the flight crew and ground crew of interjet was terrible.

Ventajas: El avión es cómodo y el personal amable

Desventajas: Tanto el vuelo de salida de Costa Rica había México como el vuelo de México hacia Costa Rica salieron con hora y media de atraso.. En el vuelo de regreso, en el aeropuerto no nos daban ninguna información sobre el vuelo y no había personal de Interjet para evacuar dudas. Para rematar, nos perdieron una maleta al llegar a Costa Rica. Es importante señalar que cuando entregamos la maleta en el aeropuerto de México, no había personal ayudando para mover las maletas y estaban acumuladas en la zona de check-in

Desventajas: Lost connection because the first flight was canceled

Ventajas: Honestly this is a terrible airline. After flying them several times we have decided we will Never fly them again. No one really knows what’s going on, flights are delayed and everything takes forever

Desventajas: If you’re not going to be on time please tell us that so we know. Don’t just switch the gate and not put up any signage to not tell people where they are going. Boarding two flights out of the same gate at the same time is ridiculous and to top it off there are 6 people all standing around doing nothing. Multiple bad services from a bad airline. Will only fly Aeromexico from now on. Lesson learned.

Ventajas: Aeromexico is one of my favorite airlines. I like everything overall.

Desventajas: Honestly, in most airlines I have had traveled, there is a small thing to improve. The arm rests are very a uncomfortable.

Desventajas: Not canceled the flight for no reason. You need better entertainment.

Ventajas: The seat was super confortable

Desventajas: Un mejor trato.

Desventajas: Could actually have a flight or a transfer to another airline, they cancelled the flight and sent us to a hotel for the next day flight. After numerous complaints and calls to customer service there was no response. Interjet so far is the worst experience I’ve ever had flying internationally

Ventajas: Employees at o'hare were nice and helpful

Desventajas: The plane was hot and took too long to get off once we landed.

Desventajas: Good service, good airline

Ventajas: Siempre es un placer viajar con Interjet

Ventajas: Aeromexico’s service during check in and boarding is the worst I’ve experienced so far. They are so unorganized that wait lines are so long and can take hours that you can easily miss your flight. The staff is just around not helping at all, not doing much to put order and make lines move faster. It’s not the first time this happens to me, it’s just the way they operate and not setup for busy travel days.

Desventajas: Make it to the airport 4 hrs earlier, 3 is not enough at least at the Mx city airport

Desventajas: Excelente

Ventajas: Nothing

Desventajas: Everything. The most horrrble experience. Delayed for 2 hours of which 1 was spent in a motionless plane. Hot, no AC,no water, no food, and all because of their mistake

Ventajas: Se viaja muy cómodo

Ventajas: Nothing. Only 1 helpful staff from Interjet and her name was Michele in Mexico city.

Desventajas: Good evening,  There has been a long list of issues with our travel from Toronto to Guyaquil.   I would like to request a phone call with a supervisor or manager as soon as possible to discuss the long list of many issues my wife, baby, and I have experienced with this very unprofessional airline.  Please let me know if we can sceduale a phone call as soon as possible and find a solution.  This has been the worst travel experience of my wife and I life. Interjet is horrible and I can't wait to share these issues with you. Please contact me asap as this is urgent and the issues are extreme and unheard of.  1647 648 2537 M. Basel Kaskas.  1647 648 2537

Desventajas: Not to change the flight schedule please that is awful

Ventajas: Todo

Desventajas: La puntualidad

Ventajas: N/A

Desventajas: N/A

Desventajas: More leg room

Ventajas: Nada

Desventajas: El vuelo se retrasó 2 horas, perdí mi vuelo de conexión. Te dieron de cenar a las 4h30 de la madrugada....

Desventajas: Really but service I m not recommended sorry

Desventajas: Excelente

Ventajas: Nothing. Attendants where rude, not even water was offered. And plane was late with 3 hours.

Desventajas: The flight was delayed repeatedly, finally taking off almost five hours behind schedule

Ventajas: The seats

Desventajas: Flight delay with no information to tell us what was happening. No competent staff at the airport in Cancun. Hour delay for bags with no information.

Ventajas: On time flights

Desventajas: The customer service of the flight crew and ground crew of interjet was terrible.

Ventajas: La tripulación fue muy amable y me ayudaron con mi dolor de cabeza, el chico que me atendió tuvo la amabilidad de preguntarme cómo me sentía después de un par de horas

Desventajas: Los asientos no son tan cómodos

Desventajas: Excelente

Ventajas: The seat was super confortable

Desventajas: Terrible experience at check-in in Tuxtla Gutiérrez. Aeromexico really must do a better job.

Ventajas: Substantial legroom in all seats.

Desventajas: There were no entertainment options. The beverage selection is minimal - no hot tea, Pepsi but not other Pepsi products. We had a 1.5 hour delay with no explanation, sat on the tarmac another hour, and I have landed but am currently reaching an hour on sitting on *this* tarmac. Our flight was originally supposed to land at 2130, we are now coming up on midnight and still on the plane! And although this is not the fault of the airline, there were quite a large number of children under the age of 5 and two screamed THE ENTIRE TIME. The delay, the flight, and this current wait. I will not fly Interjet again and absolutely will not recommend it, no matter how affordable the tickets as compared to other airlines.

Ventajas: Price at max

Ventajas: Me parece de agrado la atención

Desventajas: Puede ser el ser servicio de alimentos

Ventajas: Compared to our flight from ORD to MEX a week earlier, this plane had more leg room.

Desventajas: The seats were still uncomfortable. The flight was listed on the screen in the terminal as "8:00 on time" with a gate "B1" which I learned meant they didn't have a gate assignment yet. This continued until nearly 8:00! Finally, they changed it to "8:40 on time" (which is a lie, as it was to be an 8:00 flight), and assigned gate 17. The boarding process was pretty much chaos, and our supposed 8:00 flight took off a little after 9:30, despite no weather issues at MEX or ORD, or any other understandable reasons for the delay and disorganization. I'm questioning whether I would ever fly Interjet again, and I'm wondering about ways to avoid MEX, as some of the problems seem to be with the airport itself.

Desventajas: The check in was terrible. The line was 1 hour

Ventajas: Comfy seats onboard Good selection of movies Decent food from MEX to SFO

Desventajas: I purchased ticket stating business class for both legs, but the first leg of my trip did not have a business class cabin at all. I did not get what i paid for!!!! My seat back IFE did not work at all. Boarding experience was terrible and took forever. The lounge MEX was overcrowded with non-functioning wifi

Ventajas: nothing

Desventajas: smell, old chairs, lights on the entire time

Ventajas: La amabilidad y rapidez, la eficacia de la tripulación

Desventajas: Más variedad en alimento

Desventajas: Good service, good airline

Ventajas: All crew provided great service

Desventajas: Food

Ventajas: La comodidad y la tripulación

Desventajas: La variedad de jugos y snacks, así como el tiempo para salir de la aeronave.

Ventajas: The crew was reasonably pleasant.

Desventajas: We took off late, and therefore landed late. And THEN, we spent an excessive amount of time on the tarmac before being dropped off at a "remote gate," then taking a bus to the terminal itself. The delay caused us to miss our ground transportation arrangements and have to scramble to find an alternative. It was very frustrating and very stressful. And, on top of all that, the seats were quite uncomfortable.

Ventajas: Nothing

Desventajas: Everything! We were delayed by 5 hours. Communication to let passangers know what was going on was unacceptable. I would never fly interjet ever again!!

Desventajas: Puntualidad, snacks

Desventajas: Not to change the flight schedule please that is awful

Ventajas: That we FINALLY departed.

Desventajas: Everything. Cleanliness, friendliness, PUNCTUALITY.... Airline absolutely SUCKs.

Desventajas: We flu at 12m. They gived us a mini sándwich and a coke

Desventajas: El comentario anterior es de este vuelo .... casi lo pierdo porque no avisaron el cambio de sala hasta que yo pregunté

Ventajas: The crew was very professional and attentive.

Desventajas: Boarding was somewhat chaotic. They kept changing the gate often. Had to walk from extreme end of terminal, then walk back.

Ventajas: Buen servicio, amabilidad y alimentos

Desventajas: El tiempo para el despegue, fue muy tardado

Ventajas: Lots of leg room

Desventajas: Flight was late and seats are uncomfortable.

Desventajas: The flight was delayed repeatedly, finally taking off almost five hours behind schedule

Ventajas: Nothing really

Desventajas: On time flight. Had a 2 hr delay

Ventajas: Siempre es un placer viajar con Interjet

Ventajas: Movie selection was excellent. The package of peanuts was pretty small.

Desventajas: package of peanuts was very very small. I think for a flight of that length, a larger snack would be appropriate

Desventajas: Flight landed and sat on the tarmac for 45 minutes. Need to better schedule gate availability in Mexico City.

Ventajas: En general un vuelo medio...

Desventajas: El vuelo se retrasó ... lo quitaron de las pantallas y jamás avisaron el cambio ... sino pregunto yo casi pierdo el vuelo

Desventajas: Really but service I m not recommended sorry