Encuentra vuelos baratos de Jauja a Lima (JAU - LIM)

Ventajas: The food was decent

Desventajas: Flight was delayed with no notification and attendants were unwilling to provide any updates as to where the flight was and what time it could be expected to depart at. Crew was unkind and bossy, especially when it came to opening and closing windows. The airplane itself also smelled foul for the entire ride. Overall a very unenjoyable experience. I would not recommend this airline.

Desventajas: Ridiculous long line

Desventajas: We had a 950 am flight in when we received our boarding passes it was for a flight that was at 650 am and was not notified that our flight had already left.

Ventajas: They give you snacks

Desventajas: So slow to check in. Ended up on a different flight than our itinerary. That one was also late.

Ventajas: We arrived early for our flight and the lady checking us in offered to put us on an earlier flight for no charge! We also wern't sure about baggage, but we were again charged nothing! Not only did we get into lima by the time we were due to depart, it costed us nothing! We will certainly fly Peruvian airlines again!

Desventajas: Small plane

Ventajas: The snack service is better than expected.

Desventajas: The flight attendants were unfriendly. The flight was delayed which is too common but still a nuisance.

Ventajas: On time departures and simple boarding.

Ventajas: Never got on our flight.

Desventajas: We showed up to check in counter nearly 2 hours before our flight and were invountarily bumped to a flight a few hours later. We only had a few hours to spend in our next destination and this ruined that oportunity. We were offered zero compensation as well for being involuntarily bumped.

Ventajas: My flight was pretty much on time and there wasn't any issues.

Desventajas: The flight was short so there wasn't much expectations of this short flight.

Desventajas: No había sistema por lo que el vuelo demoró un poco en salir

Desventajas: It was chaos finding our flight

Ventajas: Bargain last minute flight. Better service than a typical US domestic flight.

Ventajas: El valor del ticket

Desventajas: Los asientos para nada cómodos. No hubo ninguna bebida ni agua, si deseaba beber o comer algo debía comprarlo. Muy malo

Ventajas: My flight was pretty much on time and there wasn't any issues.

Desventajas: The flight was short so there wasn't much expectations of this short flight.

Ventajas: Very secure and efficient

Ventajas: Good service on board the flight, excellent crew, reasonably comfortable

Desventajas: I've never seen an airline have two flights from/to the exact same locations departing at the exact same time. That caused confusion for us and other passengers traveling from Cusco to Lima. Peruvian Airlines could have had better information, or better yet, could separate the flights by at least 5 minutes.

Ventajas: We were a group of 14 pax. Peruvian Airlines provided a courtesy check -in desk. We were informed of a flight delay, however they never gave a time frame

Desventajas: 3 Hours after check-in the flight was cancelled and told to try back the next day. No guarantees were given, nor were we offered meal vouchers considering that we had been at the airport since 5am. Furthermore the airline had the gull to tell us tickets were non refundable and we just have to keep coming back and forth to the airport to check on availability. This was rather bizarre, like a nightmare scenario from a horror movie. We insisted on a letter from the airline to explain the reason for the cancellation so we could get reimbursement from the travel company back in the USA. We headed for the bus station to take a 23 hour ride from Cusco to La Paz

Desventajas: So much delay with no information, completely cancelled a flight with no warning. No web flight status updates or check in. Will never fly again with Peruvian airlines

Ventajas: Absolutely nothing to like about this airline

Desventajas: The flight was delayed by more than 2.5 hours without a single announcement. There was no information displayed on the screens. All of the other airlines had flights leaving with no problem, but there Peruvian stayed without even a flight status. The agents were quite rude when I asked questions. Then worse of all, they made us check our carry-on, even thought there was plenty of space for it on the plane. So on top of arriving to Peru more than 2.5 hours late, we had to wait another half-hour for our carry-on to come out. And not even so much as an apology or acknowledgement of the delay by them. Absolutely terrible service, and the condition of the aircraft is quite run down.

Ventajas: Short flight

Desventajas: Long lines to check in and check in baggage Flight was delayed almost 2.5 hours and it was not communicated why

Ventajas: I don't remember

Desventajas: The delayed..I wanted to sleep more but you delayed my flight and people always say you are a bad company for delays

Desventajas: Flight was delayed by hours and there was zero info given to passengers - no Peruvian airline employee in site. Planes in poor shape.

Ventajas: Comfort and crew

Desventajas: The procedure to boarding is complex and too slow

Ventajas: They gave a snack box and free drinks which Latam does not.

Desventajas: Airplane smelled bad almost the whole flight. Airplane is very old with poor quality seats. Boarding was a complete disaster. Boarding agents made everyone get into 2 lines according to ticket but then it ended up being a complete free for all getting on the plane anyway which ends up delaying boarding. No one seemed to care or be in a hurry to get everyone boarded and seated even when we were almost an hour delayed. Wouldn't fly them again. Latam is mediocre but much better than Peruvian airlines.

Ventajas: Nothing

Desventajas: Try to avoid LATAM. Actually low cost competition is offering a better service. Latam grew too much and the service is bad. They are making too many mistakes such as not delivering basic information such as where to pick up luggage claim. Honest advice: look for alternatives and avoid big headaches

Ventajas: It got us there safely.

Desventajas: Communication was lacking. there was also no one at the check-in counter.

Ventajas: La tripulación un amor

Ventajas: Friendly and efficient crew. On time.

Desventajas: Boarding and in-flight food.

Ventajas: My flight was pretty much on time and there wasn't any issues.

Desventajas: The flight was short so there wasn't much expectations of this short flight.

Ventajas: I think the service on the plane was good

Desventajas: I had an incident were while visiting Peru one of my kids was extremely sick. With a Dr notes and everything no-one - NO one was able to assist us to change the reservation for another day. I was incredibly disappointed since in many other airlines they are very nice and try to help you. In your case I was asked to pay for all my family so I will not recommend your Merlin in the future. It is very upsetting that in cases like this an Airline your size can help a family. Any questions please don't hesitate to contact me. Patricia Coman

Ventajas: The flight was okay.

Desventajas: That we waited over a hour to get on the flight because of over booking, and then the the airplane had empty seats.

Ventajas: Never got on our flight.

Desventajas: We showed up to check in counter nearly 2 hours before our flight and were invountarily bumped to a flight a few hours later. We only had a few hours to spend in our next destination and this ruined that oportunity. We were offered zero compensation as well for being involuntarily bumped.

Desventajas: My luggage was delayed on the previous leg of trip, so I didn't have it on arrival in Cusco. Also, after booking I was unable to modify the reservation to add 1 checked bag, so I had to pay a large fee at the airport.

Ventajas: It got us there safely.

Desventajas: Communication was lacking. there was also no one at the check-in counter.

Ventajas: No me gusto el trato y cobro de equipaje .

Desventajas: Qué debería especificar mejor que puede y no puedes como equipaje . El espacio de los asientos y la atención o servicio .

Ventajas: Tripulacion amable

Desventajas: Los espacios entre asientos eran de terror. No podia estar sentado porque las rodillas chocaban con el asiento delantero. Han reducido tanto los espacios por ganar un poco mas de dinero que no les interesa cómo vayan los demás. Un desastre desde que se unieron a TAM

Ventajas: First time flying and great service.

Desventajas: I didnt like the 30min flight delay due to traffic.

Ventajas: I think the service on the plane was good

Desventajas: I had an incident were while visiting Peru one of my kids was extremely sick. With a Dr notes and everything no-one - NO one was able to assist us to change the reservation for another day. I was incredibly disappointed since in many other airlines they are very nice and try to help you. In your case I was asked to pay for all my family so I will not recommend your Merlin in the future. It is very upsetting that in cases like this an Airline your size can help a family. Any questions please don't hesitate to contact me. Patricia Coman

Desventajas: My father died two days before our trip. They would do nothing to help with our ticket...no credit, no refund, no partial refund.

Ventajas: Me gustó la atención de su personal ,la comodidad que estuvimos junto a mi familia una experiencia agradable espero volver a compartir otra experiencia de viaje con está aerolinea

Desventajas: Our 8am flight from Lima to Cusco was cancelled at ~8:45am. There was no communication prior to the cancellation, and it took another hour to be transferred to an afternoon flight (which turned out to be also delayed). Staff was incredibly unhelpful when available, but most of the time they were nowhere to be found. This left us sitting for hours in the Lima airport, watching countless Cusco flights from other airlines take off (we were told our flight was cancelled due to weather, which was clearly untrue). All in all, a truly terrible experiance.

Desventajas: The flight didn't supply us with lunch while waiting for landing in Cusco!

Ventajas: I don't remember

Desventajas: The delayed..I wanted to sleep more but you delayed my flight and people always say you are a bad company for delays

Ventajas: My original flight was delayed, so when I arrived particularly early to the airport, the woman at the check-in desk switched me to an earlier flight with extra seats for no cost. That was amazing. The one star ratings for food and entertainment are misleading, as neither were offered on this hour-long flight.

Desventajas: No downsides.

Desventajas: We had a 950 am flight in when we received our boarding passes it was for a flight that was at 650 am and was not notified that our flight had already left.

Desventajas: Delayed flight

Desventajas: No había sistema por lo que el vuelo demoró un poco en salir

Desventajas: Flight from Cusco to Lima is routinely 2 hours late or more. I'd never take Peruvian again, try Latam, more flights on time.

Ventajas: Comfort and crew

Desventajas: The procedure to boarding is complex and too slow

Ventajas: I don't remember

Desventajas: The delayed..I wanted to sleep more but you delayed my flight and people always say you are a bad company for delays

Ventajas: Good service, easy check in

Desventajas: El vuelo estuvo demorado por una hora y media.

Ventajas: Good service, easy check in

Ventajas: Very secure and efficient

Desventajas: Cumplimiento, horarios, aviones

Ventajas: Never got on our flight.

Desventajas: We showed up to check in counter nearly 2 hours before our flight and were invountarily bumped to a flight a few hours later. We only had a few hours to spend in our next destination and this ruined that oportunity. We were offered zero compensation as well for being involuntarily bumped.

Ventajas: The flight was okay.

Desventajas: That we waited over a hour to get on the flight because of over booking, and then the the airplane had empty seats.

Desventajas: Delayed flight

Ventajas: They gave a snack box and free drinks which Latam does not.

Desventajas: Airplane smelled bad almost the whole flight. Airplane is very old with poor quality seats. Boarding was a complete disaster. Boarding agents made everyone get into 2 lines according to ticket but then it ended up being a complete free for all getting on the plane anyway which ends up delaying boarding. No one seemed to care or be in a hurry to get everyone boarded and seated even when we were almost an hour delayed. Wouldn't fly them again. Latam is mediocre but much better than Peruvian airlines.

Desventajas: The plane was delayed more than 30 minutes. The gate wasn’t posted until very late and then we had to change the gate at the last minute. We nearly missed the flight!