Encuentra vuelos baratos de Lima a Tarapoto (LIM - TPP)

Desventajas: They did not put any of our luggage on the plane and we had to wait for 2 hours for it to arrive on the next flight.

Desventajas: Male crew member was rude, bags took forever to come out. The seats are the most umcomfortable seats, they don't recline

Ventajas: It was good just some turbulence

Desventajas: Turbulence

Desventajas: service

Ventajas: Bad service overall

Desventajas: The desk agents are rude and unhelpful. It almost as if they are mad in being there. My ticket showed I was allowed to have a bag up to 23kg however they made me pay overweight fees. The desk agent gave me the wrong gate so I missed the flight. I had to purchase a new ticket and they charged me for bauuage fees again. Worst experience ever

Ventajas: Perfecto, una hora de retraso pero el vuelo en general bien..

Desventajas: Late. No room. Rows 27, 28 and 29 didnt exist. Had to relocate passengers.

Ventajas: Nothing

Desventajas: Flight was delayed with no explanation or proper update. Didn’t even give you a glass of water for a flight that was over three hours long (had to pay for everything). Booked it so people were cramped together while others had entire rows to themselves (on other flights I’ve been on flight attendants recognize this and help space out people). Horrible seats in general with no space and I am a very petite female and I felt uncomfortable. Horrible temperate control. Will not fly this airline again.

Desventajas: At check in they told us that we only had one leg of our trip, from puerto montt to Santiago, instead of all the way through to calama. I had to push to have them check that indeed we were going all the way to calama. They were convinced we weren’t and that we’d have to pay the baggage fee twice.

Ventajas: El personal nos demoró el embarque al avión sin ningún tipo de motivo. Eso hizo que el vuelo saliera demorado.

Desventajas: No me gustó que todo el personal se reía mientras que nos tenían esperando tiempo estra el embarque.

Ventajas: Bad service overall

Desventajas: All flights are listed as gate B at MEX until they're assigned a gate. But that doesn't sometimes happen until 20 mins before the flight takes off. Or in my case, never. So check in with information 25-30 mins before departure so they can tell you the gate. Mine was never posted, and the signage at the gate was listed a different city. So be sure to ask over & over again!

Desventajas: We had to pay for boarding pass . Which was a surprise ad there was no notification in booking the flt that there was a charge, ,seats small and cramped no room to enen fold your legs . Very uncomfortable flight.

Desventajas: Flight time was changed prior to the trip to be about 5 hours later than when I booked. Lost a whole evening of my vacation and arrived at 1 a.m.

Desventajas: Long flight delay. Slow boarding. Uncomfortable seats.

Ventajas: Soy grande el asiento de economy muy apretado

Ventajas: Buena atención muy amables!

Desventajas: El refrigerio

Ventajas: Wonderful people, great attitudes, and the experience I’ve come to expect.

Ventajas: We bought "priority boarding" and this was key, because we could board early, choose good seats (exit row) and take our bags on board.

Desventajas: It's a short flight, only water offered on board.

Ventajas: Crew was nice, landing smooth

Desventajas: Very little space between seats

Ventajas: El vuelo salio con un retraso de 5 horas por problema de computadora del avion. La tripulacion entegaba informacion confusa de la situacion.

Desventajas: Creo que ese tipo de inconvenientes puede ser manejado de mejor manera

Ventajas: Good service, no complaints.

Ventajas: rapidez y modernidad del avion

Desventajas: reclinacion de asientos

Desventajas: All flights are listed as gate B at MEX until they're assigned a gate. But that doesn't sometimes happen until 20 mins before the flight takes off. Or in my case, never. So check in with information 25-30 mins before departure so they can tell you the gate. Mine was never posted, and the signage at the gate was listed a different city. So be sure to ask over & over again!

Desventajas: The worst customer service I have ever experience. Also Kayak failed to give me the details of this flight and ended paying a lot of money for getting our boarding passes and checking in two bags. VivaAereobus charged us for printing boarding passes when I wasn't even allowed to check-in online. Terrible experience but also I blame Kayak for not giving me the details when I purchased my ticket.

Ventajas: Pleasent

Desventajas: Price should be lower

Desventajas: Had to buy ticket again because we were supposed to have online tickets beforehand, and I failed to do this because I never saw any notification to the effect.

Ventajas: Quick flight

Desventajas: Seats beside toilet with no window.

Ventajas: Flight on time. Kind crew

Desventajas: Flight was delayed for more than an hour, would appreciate clearer instructions regarding the change in boarding gate

Desventajas: Smelled like toilet

Desventajas: Boarding instructions could have been made more clear. We asked one gate agent who told us to get in the wrong line. There was nothing offered to eat for someone that does not eat meat and cheese.

Ventajas: Nothing

Desventajas: Try to avoid LATAM. Actually low cost competition is offering a better service. Latam grew too much and the service is bad. They are making too many mistakes such as not delivering basic information such as where to pick up luggage claim. Honest advice: look for alternatives and avoid big headaches

Ventajas: Excelente atención

Ventajas: La comida

Desventajas: El entretenimiento abordo

Desventajas: Plane was dirty. Crew did not collect trash, so passengers stuffed trash in the seats and was not cleaned between flights.

Desventajas: Late

Ventajas: The crew was nice. The flight was smooth.

Desventajas: There is no room for your legs if you are taller than 5'5. It's tighter than Spirit. No announcement for flight delay, and nobody to ask what's going on.

Ventajas: Excelente vuelo. Muy atento personal

Desventajas: Unas pequeñas almohadas faltaron.

Desventajas: Male crew member was rude, bags took forever to come out. The seats are the most umcomfortable seats, they don't recline

Ventajas: Everything. No complaints.

Desventajas: In cabin was not very cool

Desventajas: Un miembro de la tripulación fue grosero, las bolsas tardaron una eternidad en salir. Los asientos son los más incómodos, no se recostan

Ventajas: Las condiciones del avión

Desventajas: Que los asientos no sean recargables

Ventajas: The flights departed and arrived on time, good in-flight service. We were a bit nervous because it seemed like all the other airlines had many more people, but everything worked out fine.

Desventajas: We had to sit on a bus for a while for our first departure, then were bussed out to the tarmac where we boarded. Also had to take bus on the way back, but it was really a minor inconvenience.

Ventajas: Easy and kind service.

Desventajas: I have flown with star Peru 3 times. Each one was delayed at least 45min. We almost missed one because they never displayed the gate change. A different star Peru flight was cancelled at the same time and we were just happy to make it to our destination. My experience with star Peru has been disorganized and messy. Will think twice before booking with them again.

Ventajas: Maybe it's hard to get oil in lima, but I find that hard to believe. Star Peru seems pretty disorganized

Ventajas: El precio y la puntulidad

Desventajas: Asientos incomodos

Ventajas: The staff were friendly and professional. Cokplimentary snack on such a short flight was appreciated

Desventajas: Crew did not tell us local time, or at least not in English, when landing. The time on my watch and phone matched what was on my itinerary for the layover. But we were actually 2 hours late! Missed my connection due to this hiccup. Pretty sure such things are WHY they always announce local time

Ventajas: uncomfortable seats. Row number 9 doesn't recline and I wasn't told at the checkin. Plus, I had to do the checkin on the front desk, couldn't do online. Poor.

Ventajas: Crew was nice, landing smooth

Desventajas: Very little space between seats

Desventajas: Male crew member was rude, bags took forever to come out. The seats are the most umcomfortable seats, they don't recline

Desventajas: Largo retraso en el vuelo. Lento de embarque. Asientos incómodos.

Ventajas: Nothing

Desventajas: Everything

Desventajas: All flights are listed as gate B at MEX until they're assigned a gate. But that doesn't sometimes happen until 20 mins before the flight takes off. Or in my case, never. So check in with information 25-30 mins before departure so they can tell you the gate. Mine was never posted, and the signage at the gate was listed a different city. So be sure to ask over & over again!

Ventajas: Tripulacion amable

Desventajas: Los espacios entre asientos eran de terror. No podia estar sentado porque las rodillas chocaban con el asiento delantero. Han reducido tanto los espacios por ganar un poco mas de dinero que no les interesa cómo vayan los demás. Un desastre desde que se unieron a TAM

Ventajas: Comfortable

Ventajas: La atencion tripulacion

Desventajas: Entretenimiento inexistente

Ventajas: Wonderful people, great attitudes, and the experience I’ve come to expect.