Encuentra vuelos baratos de Arequipa a Tarapoto

Ventajas: Pleasent

Desventajas: Price should be lower

Ventajas: El personal fue amable y servicial.

Desventajas: Son muy indecentes y pagan demasiado el costo oculto. Nunca utilice esta compañía. ¡¡Nunca!! ...

Desventajas: Worst airline ever! Had to pay to print boarding pass and for carry on baggage, although this seemed to be applied only to gringos. Don't ever fly Viva Air.

Desventajas: Our 8am flight from Lima to Cusco was cancelled at ~8:45am. There was no communication prior to the cancellation, and it took another hour to be transferred to an afternoon flight (which turned out to be also delayed). Staff was incredibly unhelpful when available, but most of the time they were nowhere to be found. This left us sitting for hours in the Lima airport, watching countless Cusco flights from other airlines take off (we were told our flight was cancelled due to weather, which was clearly untrue). All in all, a truly terrible experiance.

Ventajas: I liked that I eventually made it to Peru.

Desventajas: Flight was delayed twice, had to sit on the plane for an extra amount of time before take off for who knows what reason, no one knew which seat they were supposed to be in

Ventajas: They gave a snack box and free drinks which Latam does not.

Desventajas: Airplane smelled bad almost the whole flight. Airplane is very old with poor quality seats. Boarding was a complete disaster. Boarding agents made everyone get into 2 lines according to ticket but then it ended up being a complete free for all getting on the plane anyway which ends up delaying boarding. No one seemed to care or be in a hurry to get everyone boarded and seated even when we were almost an hour delayed. Wouldn't fly them again. Latam is mediocre but much better than Peruvian airlines.

Desventajas: Cumplimiento, horarios, aviones

Ventajas: Flight was on time; the plane was clean and well-lit - it actually looked new. Entertainment selection was also surprisingly filled with new movies. The headrest was also very comfortable.

Desventajas: Not necessarily a critique, but I did find it very odd, and non-standard, that the all the overhead bins were closed during boarding. It gave the impression that they were all full, when in fact, they were all empty. Planes should have the overhead compartments all open until everyone is on board so people can see what space is available.

Desventajas: They lost one of my bags. Amateur and inefficient company. Avoid at all cost.

Desventajas: Unorganized

Ventajas: I'm not sure since I slept through most of the 90 minute flight, which is a good sign, I guess. It was an older plane with no entertainment system, but I hate those things, so fine by me. I missed the food this time around, but it was a crappy cold sandwich when I took the same flight a few weeks earlier, but it's a 90 minute flight, so what do you expect?

Desventajas: The boarding process was pointless While this is a quirk of the airport, the airline should change their procedure for this scenario. LATAM splits passengers into different groups: first class, special needs, priority because you paid, everybody else. That's fine at most airports. At Santiago's airport, however, passengers ride a bus from the gate to the plane, mixing up all the groups on the bus, so what's the point? Worse, special needs passengers were the first to get on the bus, but end up last to get off screwing over the elderly and those with small children. What a system!

Desventajas: Son muy indecentes y pagan demasiado el costo oculto. Nunca utilice esta compañía. ¡¡Nunca!! ...

Ventajas: Todo estaba bien!

Desventajas: No, todo bien.

Desventajas: The worst customer service I have ever experience. Also Kayak failed to give me the details of this flight and ended paying a lot of money for getting our boarding passes and checking in two bags. VivaAereobus charged us for printing boarding passes when I wasn't even allowed to check-in online. Terrible experience but also I blame Kayak for not giving me the details when I purchased my ticket.

Ventajas: Nothing. There’s no food offered since it’s a 1 hr and 15 minute flight you have to buy it. Twice our flight was delayed even after we purchased the departure time to be 6:05am to arrive in Cusco before the 8:25am train leaves.

Desventajas: The one thing that really was terrible about this airline is that not only was our departure late but we were suppose to leave Cusco at 8:05 am and our flight was delayed 7 hrs with 2 small children and they didn’t even offer you water as a Curtisy of being late. This airline or any Peruvian airline is garbage, please splurge on a decent airline that will at least give their passengers water. I really would like my money back but they wouldn’t even give me anything because it’s not ‘there fault’.

Desventajas: They look for everything in order to charge you the carry in baggage. Bad bad service. Never flighit with this airline again

Ventajas: Price. Had exit row so very roomy

Desventajas: No service

Ventajas: Staff is decently friendly

Desventajas: They should not allow reclining seats with such tiny amount of leg room

Ventajas: Nada

Desventajas: Todo

Ventajas: El personal fue amable y servicial.

Ventajas: Nothing

Desventajas: Everything

Ventajas: Pleasent

Desventajas: Price should be lower

Desventajas: ¡la peor aerolínea! Tenía que pagar para imprimir la tarjeta de embarque y para llevar el equipaje, aunque esto parecía aplicarse sólo a los gringos. Nunca vuele Viva Air.

Ventajas: Quick comfortable trip.

Desventajas: Some food or drinks

Ventajas: Everything

Desventajas: Nothing

Desventajas: They lost one of my bags. Amateur and inefficient company. Avoid at all cost.

Desventajas: I can’t think of any thing else you could do better. You really provide a customer first service. I will always fly Latam and advise others to as well. Thank you.

Desventajas: Flight delayed, workers not helpful, service horrible

Ventajas: Safe uneventful flight

Desventajas: No vegetarian option

Desventajas: The flight didn't supply us with lunch while waiting for landing in Cusco!

Ventajas: Short flight

Desventajas: Long lines to check in and check in baggage Flight was delayed almost 2.5 hours and it was not communicated why

Ventajas: Perfecto, una hora de retraso pero el vuelo en general bien..

Ventajas: Puntualidad

Desventajas: Asientos un poco incomodos

Ventajas: Nada

Desventajas: Todo

Ventajas: Quick flight. Nice plane

Desventajas: Paying for carry on bag was expensive

Ventajas: Fue bueno, tan sólo hubo algunas turbulencias

Desventajas: Turbulencias

Ventajas: Staff was friendly & helpful.

Ventajas: Everything was okay!

Desventajas: Not, everything good.

Ventajas: Todo. No tengo ninguna queja.

Desventajas: En la cabaña no era muy guay.

Desventajas: Late

Desventajas: No hay personal de la marca, la atención esta tercerizada y los empleados pareciera q no les importa. Salimos con 1hr de atraso y no se dignaron a dar explicaciones ya que según ellos era problema del aeropuerto. Considerando que llevabamos mas de 30min de espera hablo con la persona del counter y me dice que no es problema de la aerolinea y por lo mismo ellos no siquiera lo avisan por alto parlante. 150 personas esperando y NINGUNA explicacion... impresentable

Ventajas: Quick flight. Nice plane

Desventajas: Paying for carry on bag was expensive

Ventajas: Crew very professional

Ventajas: Fue bueno, tan sólo hubo algunas turbulencias

Desventajas: Turbulencias

Ventajas: Genial

Desventajas: Largo retraso en el vuelo. Lento de embarque. Asientos incómodos.

Ventajas: That I received email it was going to be late

Desventajas: Having my dad waiting for his flight. He’s elderly and now he looks tired this morning from being at the airport for over 8 hours

Ventajas: Crew, on board entertainment...

Desventajas: Boarding was not organized. A lot of food options but only one dish, missed the salad or other options compared to other companies such as Delta, Lufthansa, KLM and etc.. Drinks were ok, lacked alcohol options compared to other companies.

Ventajas: Asiento muy estrecho

Desventajas: La entrega de equipaje fue muy demorada mas de una hora no separan los que hicimos chek in de los que no y teniendo espacio para mas personal no lo ponen

Ventajas: The early check in

Desventajas: N/a

Ventajas: On time, friendly staff

Desventajas: Bigger seats, better coffee

Desventajas: Un miembro de la tripulación fue grosero, las bolsas tardaron una eternidad en salir. Los asientos son los más incómodos, no se recostan

Desventajas: Long flight delay. Slow boarding. Uncomfortable seats.

Desventajas: Largo retraso en el vuelo. Lento de embarque. Asientos incómodos.

Ventajas: Staff was friendly & helpful.

Ventajas: N/a

Desventajas: N/a

Ventajas: Flight on time Departure & arrival

Desventajas: Two seats in every set of rows

Ventajas: Crew is friendly, plane is new and clean

Desventajas: they charge to choose seats before hand, shouldn't be a privilege to do so

Ventajas: Fast check in, friendly staff, left earlier

Desventajas: Chairs (knees in back)