An airline that charges if you go over 10kg as overweight luggage on carry on (about 30%-35% upcharge to the airline ticket). They have a security personnel actually verifying weights to charge the additional fee. An airline that doesn't allow you to board with coffee. I've been traveling quite heavily for the past 11 years, and it's the first airline that has this policy for a 1hr flight. Ridiculous.
Male crew member was rude, bags took forever to come out. The seats are the most umcomfortable seats, they don't recline
The worst customer service I have ever experience. Also Kayak failed to give me the details of this flight and ended paying a lot of money for getting our boarding passes and checking in two bags. VivaAereobus charged us for printing boarding passes when I wasn't even allowed to check-in online. Terrible experience but also I blame Kayak for not giving me the details when I purchased my ticket.
The price of the flight was reasonable.
There was a flight cancelled prior to our flight to Cusco and there were about 30-40 angry customers who had not been rescheduled yet were causing our flight to be delayed by over an hour. They were committed to not letting the plane leave until their outgoing flight was resolved. The security at the boarding gate was insufficient for the number of angry customers.
Me gustó la atención de su personal ,la comodidad que estuvimos junto a mi familia una experiencia agradable espero volver a compartir otra experiencia de viaje con está aerolinea
Good service, easy check in
Easy to check in, on time, polite personnel
They give you snacks
So slow to check in. Ended up on a different flight than our itinerary. That one was also late.
La razón es la siguiente:
Nosotros no somos el vendedor
En KAYAK no determinamos los precios, así que no podemos garantizar lo que ofrecen otras empresas.
Recopilamos un montón de información para ti
Nuestro servicio te permite comparar cientos de webs de viajes con una sola búsqueda. En este sentido, KAYAK es un buscador y no garantizamos los precios que encontramos.
Por qué nuestros precios no son siempre exactos
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