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Never fly witH Xiamen air again

Ventajas: Never never fly with This airline Poor Customer service

Desventajas: They wouldn’t let us in the plane due to passport expiring within 6 months of travel. That should have been something you should have put out there during the booking process. We’re now not going on vacation and are having a hard time getting anything back from a trip we couldn’t take

Ventajas: Crew was nice

Desventajas: It was extremely loud the entire trip and after traveling for more than 24 hours beforehand, it was an extremely uncomfortable trip.

Desventajas: Chinese airlines often require you to take a bus at boarding and then carry your suitcases up large flights of steps to enter the plane - this was the case in Xiamen. This flight often is delayed and this was the case. The food was below average. WiFi is free but it blocks google and gmail.

Ventajas: The Xiamen reps at the SGN airport was insensitive and arrogant. We were not able to board because of a misunderstanding on the China visa-free program. I still fully believe they are wrong. I had to book 2 new one way tickets with China Southern and wait all day at the airport.

Desventajas: Helpful, courteous, and well-informed Xiamen representatives.

Ventajas: I like the web that show me my travel schedules, I don’t need to look for email. But when I check in airport, they ask me flight confirmation number which I don’t know either that number doesn’t indicate. So I hope that you also include flight confirmation number too.

Desventajas: Delayed / diverted - no communications whatsoever

Ventajas: crew is ok though not much speaking english

Desventajas: no other comment

Ventajas: The check in boarding pass is not that nice.

Desventajas: The boarding pass people need to improve, especially to elderly people.

Ventajas: Staff attentive but many with limited English skills. Plane well laid out with adequate storage in Business.

Desventajas: Food was overcooked but plentiful Fruit selection excellent. More English fluent staff.

Ventajas: You give me the suck time form shenyang to Fuzhou . I have to pick up all my stuff and chinking all the stuff to shenyang form Fuzhou . And just a 40 minute how I make it ? And I miss my fly to Fuzhou . I have to buy 2 new tickets form shenyang to Fuzhou ! $400 .. I feel so bad very bad ..

Desventajas: How you guys gonna do for it ?

food poisoning

Desventajas: got severe food poisoning from the airline food.

Ventajas: Nothing

Desventajas: I was charge a terribly high exchange rate for this tickets! Not acceptable at all.

Terrible Service - Need to Go through Customs in Xiamen for Transit!

Ventajas: Almost nothing, this was a terrible flight and experience! The movies were good, that's about it.

Desventajas: No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances.

Desventajas: the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX

Ventajas: I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges.

Desventajas: I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges.

Flight got delayed.

Desventajas: Flight got delayed in Xiamen, miss the connecting flight to chongqing.

Never again fly Xiamen

Ventajas: Getting off of the plane

Desventajas: This was a discount garbage carrier. I have ridden on cargo boats off the coast of Nicaragua that I would recommend before Xiamen. They don’t give you your connecting boarding pass when you leave the country. You have to go through China’s bullshit customs service three times just to get to your next flight. Chinese customs is like a bowl full of retarted fish smelling their own farts. Six people doing nothing while one blithering idiot Stubles through paperwork.

uncomfortable

Desventajas: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

uncomfortable

Desventajas: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

The flight To Xiamen from LA

Ventajas: The flight was fine

Flight to Fuzhou from Xiamen

Desventajas: The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou.