Sra. Cleo era muy servicial.
La zona de la ciudad. El espacio del vestíbulo del hotel Los cuartos de baño son pequeños, no hay transporte gratuito, no hay Happy Hour en fin de semana
La hospitalidad y limpieza
I loved the apartment style look, the living room was separate from the bedroom. Very spacious. I loved alll the mirrors! There was no rush to check out. My view was a bit ugly but that was totally do able.
The entrance, my family and i like the lobby fibe a lot very specious The tub in our room was rusty and dirty and the carpet needs a little TLC. the room we stayed at by the window on top was crack.
Very nice clean and spacious room. The bathroom was very nice however there was no extractor for the steam from the shower and lighting was very poor. Lightning was also limited in the bedroom of the suite, but good lighting in living area.
The hotel was beautiful,and the rooms were nice and clean.The young lady who checked us in was so pleasant. We were very impressed. We were vey disappointed that the swimming pool wasn't cleaned,especially with it being so hot!
Nice rooms and pool, breakfast OK and service and staff very nice. Close to train station - free shuttle service in 5 miles radius No personality about the hotel
I found the hotel to be as nice as the pictures and the staff to be friendly and helpful
Suite with separate bedroom for less than the cost of a regular room at most hotels with the Kayak deal. Nice rooms, nice hotel, clean and well kept. Very satisfied overall. Beds were hard and uncomfortable. We had a room with double beds and they seemed smaller than average, to the point that rather than sharing with my husband, I wound up sharing with our youngest child because the double bed was not big enough to accomodate 2 adults comfortably. Mattress was hard. Had some problems with our restroom facilities: Toilet didn't work right, shower handle was on backwards. Otherwise, everything was wonderful and I would absolutely return for what we paid for this room. Very nicely accommodated my large family for much less than we would have paid elsewhere.
Very classy place, super clean, not expensive at all for how nice and easy it was to stay here! The staff when checking in wasn't super helpful. When we came back later the staff was awesome. Get that young man off your team or teach him how to talk to guests and you'll be golden!
Bring your own towels if you wish to stay here. Poor room service
beautiful ...great friendly staff-spectacularly clean
We loved many things about the hotel. The room was very nice, especially the bed. The bed felt as if the result of a blanket having sex with a cloud. It was the comfiest sleep I'd ever had. The entrance tithe hotel was gorgeous and well prepared. It was inviting, as well as relaxing. The view from our hotel room, though we were only on the second floor, was astonishing. You could see the CBS Television building, and many other various skyscrapers. The staff was friendly and helpful. There isn't many bad things to say, but everything has it's ups and downs. One issue with the hotel was the carpet stains. They were few in number, but they were still very noticeable and obvious. Another issue was the lack of staff. It was hard to find someone who could assist us. There was also the issue of the A/C. The A/C blew cold and we would wake up freezing, but it didn't blow hard. We had to let the A/C blow for four hours or so before the room cooled off, and that was my main issue. My big issue was when I went to eat breakfast here. I picked up a stack of unclean plates and finally found a decent one. The plates had food on them and water spots and so did the silverware. I was very disappointed in how unclean they were. I didn't want to eat off of anything until I hunted for clean plates and silverware.
Nice, clean room. Nice, helpful staff. Will definitely stay here again.
I made a reservation for two beds. My reservation was taken... But not held. They ran out of rooms with two beds. Apparently this hotel doesn't understand what a reservation is or how the process works.
The size of the room is great. Love the Hyatt
The room was clean and tended to. We had the occasion to go to the front desk several times for various things. Everyone was friendly, professional and helpful. PS, couldn't figure out how to rate the 5star section but would have rated them all 5. N/A
It was an expedi value so I got what I thought was a good price. Floors and bathroom were dirty. Reception didn't tell me anything about the amenities etc. over all it was blah and I wouldn't go there or recommend it.
Hotel was quiet, which allowed for a good night's sleep, and the beds were comfortable. Complimentary breakfast was decent. Not enough parking.
Spacious accommodations with separate bedroom, kitchen, and living room; price; and location. No.
Clean, spacious, very comfortable bed, quiet environment. Our hair dryer was broken and they had no replacement for us.
nice quiet location yet easy to hop on I 635
Size of the room and free parking They had recent water damage with fan in the hallways blowing night and day. There was a rip in the room's sofa. The computer system was down as I checked in. The side entrance smelled terrible...smoke. The work out room in the hotel was closed.
This guest did not leave comments about this hotel.
Everything except somewhat unfriendly staff at check in. Great room in great location, and excellent price. Unwelcoming check-in.
great staff and better than average breakfast. A nice meet and greet Monday to Wednesday with good food and a keg along with soft drinks.
The entire hotel smells like BO. Guests in the room across from mine were yelling at each other. Some guests were questionable. Are people living here? I wanted a refund but the manager wasn't available to grant it.
Location was good for me this trip Breakfast was subpar. Internet is very slow.
Lots of room. Very comfortable. Furniture seemed older but ok.
Called for early check in and there was no hesitation to accomodate The room had a damp smell to it, but it was raining all day in the city.
This guest did not leave comments about this hotel.
My only complaint is that it was booked on the wrong credit card. I applied for the room online with my credit card and my daughter checked in first and gave them her credit card for incidentals. They charged the whole thing on her card and I have not received my credit card bill to see if I was charged as well. My stay was on Dec 5, 2009 and my name is Martha Morland
The fact that my wife and kids felt safe and comfortable.
Air conditioning in room wasn't working was given a box fan for the room.
Did not like my stay at all I did not like are stay
I enjoyed everything the Embassy had to offer! I will definitely return. The breakfast was outstanding. No other hotel I have stayed in offered the services the Embassy offered! The staff was very helpful and checking in and out was a breeze. I felt like I was at home! I will definitely recommend this hotel to all my friends!
No parking charges. Great free breakfast and Happy Hour reception. While most of the staff was friendly, one waitress was a little rude.
Some of the fixtures in the Bathroom needed to be updated.
The staff was phenomenal at the Embassy suites. The front desk check in was very easy. Brittany the restaurant manager was phenomenal and sent goodies to our room for our parties gathering. Restaurant staff very attentive. Housekeeping staff was friendly and efficient.
See below The lobby and main common areas are under construction. We didn't experience any dust or noise in and around our room. The "entrance", "front desk" and "breakfast room" were inconvenient. I commend the staff for their positive attitude and for bearing up during difficult circumstances. We weren't warned about the renovations hen we booked; l think Hyatt should reduce the price of the room and give us a partial rebate.
Las camas super comodas. Atencion de recepcionista no muy amable.
Personal muy amable Las camas eran un poco pequeños
El precio era muy razonable para el alojamiento y el desayuno gratuito era genial.
La habitación era de primera calidad, la cama y las almohadas fueron extremadamente cómodas, asimismo la limpieza es excelente y la habitación contaba con todo lo necesario para una estadía muy placentera. El desayuno es muy completo y abundante. Al hacer el ckeck out solicité la factura por mi estadía y me respondieron que como la reserva había sido hecha a través de Booking.com, ellos no me la podían entregar, aunque hubiese pagado mi estadía en el hotel. Me pareció muy extraña la respuesta, y aún no tengo la factura que necesito.
Buena situacion, a unos 10 minutos del centro en coche, tiene parking y el desayuno es aceptable.
Tenía una bañera de hidromasaje en la suite que era muy relajante y limpia. El personal de recepción era muy servicial. El desayuno era impresionante. pensamos que sería cereales y plátanos, pero tenía todo tipo de panes, bagels, muffins, salchichas, huevos, gofres, café, tres o cuatro zumos. La piscina cubierta y el jacuzzi eran muy agradables también. Realmente no tengo mucho de qué quejarme. La nevera podría haber sido un poco más fría en la habitación, eso es todo. El barrio detrás del hotel parece un poco raro, pero no tuvimos ningún problema con la gente, los coches o nuestras pertenencias.
I didn't like anything about this outdated hotel I didn't like the mean ghetto girls at the front desk. With an unattractive attitude and that cheap red lips necklace. No plugs to charge my laptop or phone I had to unplug the lamp. The room smelt overpowering with potpourri. Bed was hard. The bathroom smelly. The blinds were a cheap way not to buy curtains. I will never stay there again they claimed they don't book through kayak and I had to show them on my phone that I did and they still made me wait over an hour I had to call kayak to call front desk before I can get this crappy room. Please don't stay here I beg you they are outdated and have no good customer service. It is better to stay at motel 6 at least you know what you're getting.
Wireless internet was not working, fridge was not working, AC was not very good
Definitely not a stay worth $75.
We really enjoy the Bar/Restaurant downstairs; Rio Bravo! The price is excellent for what you get. My room had a hole in the wall and the bathroom seemed a bit sketchy but overall it was fine, nothing to make a formal compaint about.
Nothing! Dirty, uncomfortable beds, rotted sink pedestals.
My room was fine, but , It was kind of noisy. Could hear next room flushing their toilet.
Nothing, nasty, noises and dangerous. You should not go there without carrying. Front desk was less than pitiful. Cafe and bar are closed. I got my money back thru hotels.com.
Everything in our room was relatively clean, had a fridge (I only say this because a few months ago I stayed at a $350 per night hotel that didn't have them..???). The evening staff was not friendly or knowledgeable. The area is pretty sketchy, not to mention the half dressed girls running around in and outside of the building. Not a family friendly place at all. Only do it if it's your only option. And try not to stay on the second floor. Unless you wanna get a contact high from the smell of maryjane.
Terrible service, the furniture and bed quality was horrible and there were a lot of mess and drunk people.
The rate was great, staff was friendly, and the lobby looked nice. The king sized room we stayed in had holes in the wall, a gaping hole under the bathroom sink that showed off the pipes and cement, and the tub's caulking was black from mold. The fitness room was straight out of the 80s- half of the machines didn't work and the one treadmill that did work overheated after 15 min and shut down. The hallways stunk of pot, the towels had holes, and the shower curtain didn't shut letting water vet all over the ground. The only saving attribute was the Mexican restaurant connected to the hotel had good food and even better drinks.
Friendly staff. Enjoyed the adjacent restaurant / bar. Offers weekly rates.
Front desk guy was chill Room was very good and well worth the price. Awkward way to hotel. Shady area but much better than near the dart stations.
The rooms were okay and good movies on tv I think its bullshit that after i paid for the 2 night i had to pay an additional 50 buck that i didn't know id have to pay till i checked in. Its stupid. It left me broke. The front desk clerk were rude and disrespectful. They are a shitty hotel staff. And the bath tubs floods and they dont give you enough towels because im sure they know it floods