Cleanliness and willingness of the staff to help find a more comfortable room. When the hotel lost power and the fire alarm was tripped it seemed that the emergency response was disorganized and didn't have a clear leader. I was also disappointed in the city, there was not one police officer or fire fighter at the from of the hotel helping matters. Felt very unsafe throughout the situation.
Staff was very friendly. Check in and out was a breeze. Room was clean and up-to-date. The only thing I didn't like was the weather. The hotel was great.
The Marriott location couldn't be better. Being located inside the city center was an experience in itself. It's as if your in a city...inside! Loved our balcony. Overall was more than pleased!