Valoraciones de viajeros
Opinión general
7.6
Bueno
Basado en 3,616 opiniones
Abordaje
7.9
Confort
7.5
Tripulación
8.3
Entretenimiento
7.2
Comida
7.2
Encuentra vuelos baratos en Finnair
Ida y vuelta
Económica
Información sobre Finnair
| Código IATA | AY |
|---|---|
| Rutas | 165 |
| Ruta principal | Helsinki Helsinki-Vantaa a Estocolmo-Arlanda |
| Aeropuertos en los que opera | 79 |
| Aeropuerto principal | Helsinki Helsinki-Vantaa |
Comentarios recientes
Puntuación de viajeros
458
345
234
123
96
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10.0
Ventajas: Extremely helpful and attentive. The crew volunteered to be on this flight from Madrid in the middle of the Covid pandemic
Desventajas: Best flight I’ve ever had. Need to have this many people on the plane every time
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8.3
Ventajas: Free movies
Desventajas: Free wifi. Better movie selection
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5.6
Ventajas: Nothing
Desventajas: Snack and some complimentary wifi or entertainment
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10.0
Ventajas: Great crew, on time, could get a good nights sleep
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9.0
Ventajas: Friendly crew. Departure and arrival earlier than expected. Smooth travel from begining to end.
Desventajas: No food and no entertainment during the flight (which makes it similar to low cost flights).
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8.6
Ventajas: The lie-flat seats were just great .
Desventajas: Storage space should be made available beside the seats , especially during take-off and landing. There is none right now , and that's in Business class.
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10.0
Ventajas: Everything was nice.
Desventajas: Nothing to complain about.
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9.0
Ventajas: Plane was clean, plenty of leg room, cabin crew was friendly, flight was on time.
Desventajas: Checking in was a nightmare of inefficiency. I couldn't use self-check-in for my bad because I was flying to America and for some reason, this meant I had to hand my suitcase to someone rather than just putting it on the conveyor belt. There were about 8 people ahead of me, and yet it took a solid hour of standing in line waiting to get to the counter. How it could possibly have been so insanely slow is beyond me. When it was finally my turn to submit my bag it literally took 30 seconds. And yet I had to wait an hour. Grade: F-
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8.0
Ventajas: The seats were comfy and the pilots were skilled, food was average.
Desventajas: The handles in between the seats could've been better by being able to be completely raised.
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9.6
Desventajas: Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre.
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6.0
Okay
Desventajas: No charging ports and flight was delayed.
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10.0
Ventajas: All is great.
Desventajas: Nothing is not good.
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5.3
Desventajas: Not much help at the airport my luggage was lost
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5.6
Desventajas: Not losing my luggage
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3.6
Ventajas: the seating was very uncomfortable i barely had any leg room
Desventajas: Dont go on economy its not good espically fir being the main airline for spain its not really that good compared to other airways for example british airways
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5.0
Desventajas: The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear.
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8.0
Ventajas: The flight attendants were the warmest and most personable I’ve seen in a long time. All ground staff had the same amazing hospitality.
Desventajas: Finnair A321 HEL-DXB, 6 hour flight, uses regular EuroBusiness seats (same seat as economy but blocked middle seat and better food), no wi fi , no tv, very uncomfortable aircraft.
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10.0
Ventajas: Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating.
Desventajas: N/A
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6.6
Ventajas: Vuelo en clase business. La comida fue buena, pero escasa en cantidad
Desventajas: Los asientos business no son muy cómodos, a pesar de hacerse horizontales, las piernas quedan torcidas y el reposabrazos exterior queda lejos del brazo. El personal, muy funcionarial, poco amable
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9.3
Ventajas: The crew was amazing, friendly and on-top of it. the filght was great. I was next too a large, smelly man and that affected my flight, but that was out of the airline crew's control made the flight a bit uncomfortable.
Desventajas: Not to be seated next to a large man and a child behind me kicking my seat. Again, items out of your control. There is one item, and that is, I forgot to request a vegan food option and it would have been nice to have one last minute even though I did not request it.
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6.0
Desventajas: Service very cold and rare to find. For some reason finnair doesn’t announce boarding
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2.6
Kids running up and down isle/ no boarding announcement
Ventajas: Nothing
Desventajas: Kids running up and down isle stewards just walking past. Never made announcement for boarding. Worst flight ever.
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8.0
Desventajas: I didn't like putting two family on different seats far from each other
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10.0
Ventajas: Finnair is the best!
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8.6
Ventajas: The crew was very attentive, helpful and wonderful. I’d like to mention food too: excellent, fresh and wholesome!
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9.6
Ventajas: A350, very comfortable and quiet. Good crew and pleasant flight
Desventajas: cabin temperature was a bit too high through the night.
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9.6
Ventajas: The crew and service were welcoming, caring and attentive
Desventajas: Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,
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5.6
Ventajas: Not a lot.
Desventajas: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.
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10.0
Ventajas: Keep it up with great services. !! Thank you!
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9.0
Desventajas: A better breakfast...
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3.0
Ventajas: nothing
Desventajas: the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight
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10.0
Ventajas: Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice.
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4.3
Desventajas: - Leave in time - Working onboard entertainment system
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6.3
Constant traveller
Ventajas: Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.
Desventajas: Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.
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2.0
Desventajas: I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.
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9.3
Ventajas: Great service and yummy food.
Desventajas: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!
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2.0
Ventajas: Nothing
Desventajas: Customer service
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8.0
convenient location, comfortable beds!
Ventajas: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.
Desventajas: I hate paying for water but I seem to do this all over town.
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9.3
Desventajas: Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.
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9.3
Ventajas: at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped.
Desventajas: Food a bit bland and uninspired
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9.6
Ventajas: All
Desventajas: Keep up the same spirit
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10.0
Ventajas: The crew was really good
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9.6
Ventajas: The crew was amazing. The food was good
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6.0
Ventajas: The connection was way too tight.
Desventajas: Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently.
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7.5
Ventajas: Tripulacion muy amable
Desventajas: Puntualidad
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9.0
Ventajas: Aseo limpio, tripulacion muy amable
Desventajas: Temperatura
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2.0
Ventajas: The movies in the flight
Desventajas: The temperature in the cabin was absurd. There were 3 people who fainted because it was an 8 hour flight, and the AC was not at an ideal temperature. I was sweating, and so was my mother. ABSURD
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3.3
Ventajas: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.
Desventajas: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor.
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4.0
Ventajas: Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.
Desventajas: Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways.
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5.6
Desventajas: Could be better, say, like with Singapore Airlines..
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10.0
Ventajas: Seat was comfortable, food was surprisingly good.
Desventajas: Nothing
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10.0
Ventajas: Comfortable
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7.0
Ventajas: Departed and arrived on time
Desventajas: Stop the sardine can treatment of passangers
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6.0
Ventajas: meal
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9.6
Ventajas: Of all the flights I checked this was the most convenient in timely manner and comfortable.
Desventajas: Movie options.
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9.3
Ventajas: The crew was nice
Desventajas: We were boarding later than expected Which caused some stress with connection flight
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6.0
Desventajas: It was late
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7.3
Desventajas: Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv
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10.0
Ventajas: Crew is amazing
Desventajas: Nothing
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5.6
Ventajas: Crew great.
Desventajas: Seats too close together. Armrest on aisle could not be raised making exit almost impossible.
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Estado del vuelo
Mapa de rutas de Finnair
Principales aeropuertos en los que opera Finnair
- Aeropuerto Helsinki Helsinki-Vantaa (HEL)
- Aeropuerto Oulu (OUL)
- Aeropuerto Estocolmo-Arlanda (ARN)
- Aeropuerto Londres-Heathrow (LHR)
- Aeropuerto Copenhague-Kastrup (CPH)
- Aeropuerto Oslo-Gardermoen (OSL)
- Aeropuerto Kittilä (KTT)
- Aeropuerto París Charles de Gaulle (CDG)
- Aeropuerto Ivalo (IVL)
- Aeropuerto Rovaniemi (RVN)
- Aeropuerto Zúrich (ZRH)
- Aeropuerto Milán-Malpensa (MXP)
- Aeropuerto Praga (PRG)
- Aeropuerto Múnich Aeropuerto Internacional de Múnich-Franz Josef Strauss (MUC)
- Aeropuerto Viena-Schwechat (VIE)
Información de contacto de Finnair
- AY Código IATA
- +358 600 140 140 Llamar
- finnair.com Visita
Resumen de Finnair
Finnair es la aerolínea de cabecera de Finlandia. En la actualidad, ofrece vuelos a más de un centenar de destinos en Europa, Asia y América del Norte. Para ello, dispone de una flota formada por más de ochenta aviones, la mayoría de los cuales pertenece a la familia Airbus. En concreto, cuenta con las aeronaves A321, A330-300 o A350-900, entre muchas otras. En cuanto a la capacidad, fluctúa entre los cerca de setenta asientos hasta superar los trescientos.
Gracias a que Finnair pertenece a oneworld, los pasajeros de clase Business poseen libre acceso a las más de seiscientas salas vip que esta alianza aérea tiene en todo el mundo. Otras compañías de transporte aéreo que forman parte de la alianza de líneas comerciales oneworld son American Airlines, British Airways o Iberia.
Los pasajeros de clase Business tienen derecho a subir al avión con dos piezas de equipaje de mano de 56 × 45 × 25 cm, como máximo, y un objeto personal del tipo de un ordenador portátil o una mochila o bolso pequeño, siempre que no supere los 40 × 30 × 15 cm. El peso total no puede ser mayor de 10 kg. El resto de los viajeros pueden llevar en la cabina del avión una única pieza de equipaje de mano y un objeto personal con las mismas restricciones en cuanto a tamaño. En este caso, el peso total no puede exceder los 8 kg.
Los pasajeros que vuelen en clase Turista pueden personalizar su viaje a través de la opción Economy Confort, cuya reserva puede hacerse durante el check-in on-line (registro en línea). Esta incluye asientos con mayor espacio para las piernas y se encuentra disponible en la totalidad de los vuelos intercontinentales, así como en algunos a Europa y al Oriente Medio.
Política de cancelación de Finnair
Según avanza la situación con el coronavirus (COVID-19), Finnair actualizará sus políticas en concordancia. Ponte en contacto con Finnair directamente para obtener la información más actual sobre las tasas de cancelación. Puedes encontrar la información más reciente sobre las políticas de Finnair aquí: Finnair Políticas y avisos de viaje
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.