Encuentra vuelos baratos en Aeromexico

Ventajas: They did not allow us to either change it or get credit for the flight and lost the money, we could not fly this day

Desventajas: Allow a change or give credit

Ventajas: The crew was really nice.

Desventajas: It's shocking and disappointing that the plane was completely full. Also, the boarding process was really complicated and confusing.

Desventajas: They kept taking my carry-on luggage, and checking it in, even though it met the standards of being a carry-on luggage, including the weight, size, and the plane was not full. I felt discriminated against, and did not appreciate having to take risk and time to have to wait and pick up my carry-on at a baggage claim in both round trip flights.

Desventajas: The flight crew did little to enforce biosecurity measures among passengers who were not wearing their masks properly

Ventajas: Arrived & check in @ 6 am waited on the gate they put on my ticket we were told that the plane was delayed, ok fine no problem it happens all the time. the plane departed from another gate. We were to far way from the gate to hear They never page me over head They Only page by the gate with was impossible to hear due to the Airport over paging all other depar flights. Went the time was to long and No Calls I went and ask a personnel at that time I got a phone call from the Airport personnel also telling me that my suitcase was down in the band. To find out the I have lost the plane. I went and talk to management after a few minutes of conversation nothing happen I have lost my plane my money . I am very frustrated sad because it was not a plesiosaur trip My mother was sick and I needed to see her take her to the Doctor. Had to borrow money from a family member to continue my trip. On my way back I try to check And I was Unable to do so. I arrived to the Airport to find OUT that they cancel my way back too!!!!!! I had to borrow money Again!!!! And stay in the Airport for 8 hrs! This was my experience my lost money time family worried about me and my sister.I had No signal in my phone due to the poor Cituation of this country went I'm able to check my fly with you KAYAK notice the right gate number and time went the plane was living. The attitude of management from Aeromexico was so rude And disrespectful. I will never use them again.

Desventajas: For them to accommodate me and my sister in another fly And write the correct gate on my ticket And look for me if I'm not there, Page Over head my name on the Airport NOT just on the cubic area where is so difficult to hear due to all the noises and pages going on from all over Not mentioned that went they page the sound of the Voices is terrible!!!! I have fly with Interjet and Never had this problem They never live no one behind. Very unpleasant trip finding my mother sick and ended living her again and had to spent another 8 hrs to take a 11:55 pm flight home . Because they cancel my trip because they left me behind.

Ventajas: El avión

Desventajas: El personal con el pretexto del Covid no atienden ,no recogen ,no recorren la cabina ni la premier

Ventajas: Service was good, the overlaying in Cancun that I had to pay for just 4 hours of sleep was terrible

Desventajas: The overlay

Ventajas: NADA

Desventajas: Simplemente no lo hice porque mi pareja tiene presion alta y era riesgoso viajar a Florida dado el alto contagio del COVID19 que tienen ahora y simplemente se echaron la responsabilidad la agencia y AeroMexico y no me cambiaron el vuelo. Ahora voy con la PROFECO

Ventajas: T

Desventajas: The plane sounds like very very old! Very d Full for a pandemic almost full capacity on a dream liner

Ventajas: La tripulacion amable

Desventajas: La comida y bebida durante el viaje, la forma de abordar el avión, tuvieron que hacer 4 viajes en un camión para llevarnos al avión, obviamente salió con retraso el vuelo

Ventajas: No really

Ventajas: Bueno no los culpo parte es del COVID y parte las personas no se prestan mucho a veces ,pero un poco de orientación en algunos caso

Desventajas: Mira una observación las personas en silla de ruedas entran primero de acuerdo ,pero a la hora de salir salen caminando y hacen mas lento el proceso de salir,pero bueno

Desventajas: Contratar personal capacitado y profesional

Ventajas: They said we gonna take distance between passengers thy gonna use one set and they put me next with other passenger

Ventajas: Nothing. Didn’t get to take the trip and had no customer service to assist in any respect to have a voucher or credit or anything. Garbage

Desventajas: Everything. Coronavirus lock down sucks, but some sort of accountability would be nice for having my money simply stolen.

Desventajas: Was not able to travel because of the virus, I was suppose to visit my parents

Ventajas: nada. el vuelo fue cancelado

Desventajas: la intervencion de ustedes con las aerolineas... nadie me dice que paso con el vuelo

Ventajas: nada.. el vuelo fue cancelado

Desventajas: la intervencion de ustedes con las empresas

Desventajas: Our itinerary changed months ago. We showed up at 4:00 am for our (new) 6:00 am flight expect that delta hadn’t alerted the Tuxtla Gutiérrez airport of the change so we had to go back to our original itinerary of flying out at 9:30 am. We were NOT happy to have gotten up at 3:00 in the morning with the kids to end up having to sit an extra 3 hours (5 hours total) in a tiny airport to fly out at the original time I had chosen.