Friendliness of staff, good breakfast, excellent room.
Ease and comfort checking in and out. Facilities are fantastic!
Friendly staff, value for money and very clean Nothing not to like
Rooms were clean and nice. Staff was professional and courteous. Nothing
best value, great location, upscale, would stay nowhere else in downtown Toronto price of two drinks in the bar, asked for a glass of wine and a scotch and got a bill for $38
The quality of the hotel for bthe price. The inclusion of breakfast was a great plus.
I enjoyed the quality of the room, th ebed was especially comfortable. the spa closed early and the prices of in room dining was out of proportion of Canadian hotel prices.
Comfortable room, with amenities. Staff friendly. Convenient to convention center. Faucet may have been a bit leaky. Didn't love the bedding, but got used to it.
Location Rooms could have been cleaner
their rooms are very clean. their lobby's workers are very kindly. their restrant's workers have a poke face.
The service and styling is spot-on, generous room size and appointments that made the price good value
Location, good service at the reception, proximity to convention centre and train station. Great view in room 2500. Nothing
Muy buena ubicación Que cobran el estacionamiento
Personal muy atento y amable. La televisión no funcionaba todo el tiempo. Volumen era asunto
la decoracion de la habitacion y el tamño gigante de la cama nada
Amabilidad del personal. Diseño de la habitación. Excelente ubicación (muy cerca CN Tower). Garaje propio hotel (de pago). La piscina exterior está en la planta 17 con unas excelentes vistas pero con un ruido infernal de una máquina que está allí. Para cualquier cosa, hay que pagar: El Wifi es de pago cuando la mayoría de los hoteles lo tienen de forma gratuita. Al pagar el garaje (por 3 días), nos cobraron $ 12 más por salir con dos horas de retraso. Solicitamos hacer check-out más tarde (ofreciendo pagar por ello) pero la cantidad a pagar era una noche más (casi $200). A cambio nos dieron una llave de acceso a los vestuarios de la piscina.
Birn ubicado, zona al lado del centro financiero. Habitación piso 17 con vistas a la torre CN. Mjy buena cama, gran televisor de 50" o similar. Cafe en la habitación. Baño pequeño, los jabones y elementos de cortesías eran los mínimos y pocos para un hotel de esta categoría. Habitación pequeña, sin minibar. El cabezal de la cama tiene la marca de la reparación de una rotura que se ve y le quita categoría a la habitacion.
El hotel está muy bien remodelado, las habitaciones muy confortables y la ubicación magnífica. En general muy buen servicio No, todo estuvo excelente
La situación cerca de la calle Queen y del centro Financiero y la psibilidad de desayunar sin que tenga que ser por obligación Bufette. El restaurante resulta frio para cenar. Las camas se hacian de manera incorrecta. La habitación tiene poco armario
La ubicación El tema del parking
Everything is very close by, Excellent living rooms in each room, not just a typical bed and a desk, and the TV check out was very convenient. they up graded us to a stadium view, that was good but they left the flood lights on all night. Seemed like a waste, but I guess that really has nothing to do with the hotel. Also we got unlucky and the kitchen was closed due to a break down, but I have eaten there before and it is very good
City view room wasn't available when we arrived (which we were supposed to get) so they gave us a room with a view of the centre feild of the Rogers Centre so we watched the Blue Jays baseball game from our room. Loved it!
The hotel was very convenient and central to many of the Toronto tourist attractions, and the novelty of watching the baseball game from the restaurant was great.
it was a nice view and the water front wasn't to far from the amphitheater were i was going it was over priced for a small hotel like that
Large rooms and beautiful large bathroom. Staff friendly and happy to help
Large modern room. Due to Blue Jays game they had no parking available when we arrived. I had to find off site parking which cost $40 then move my vehicle to the hotel after the game and pay hotel $35. So $75 to park, was NOT happy with that. No free wi-fi. Charge was $12.95. The room was not cheap, do they really need more of my money for wi-fi? I travel often and I cannot remember the last time wi-fi was not included for free. No in room safe.
Fast check in, complimentary breakfast above the norm, close to transport and entertainment Expensive parking. Wifi should be free.
It's right next to the ballpark. You can eat lunch and watch the game from the hotel restaurant. Centrally located. It's super convenient. I hated the fact that they charge to use wifi or the internet in the business center.
We loved the location as it was a perfect home base for us to explore downtown Toronto on foot, via the Subway, streetcar and taxi cab. We initially chose the hotel for its close proximity to the cne and the cn Tower but were pleasantly surprised at how easy it was to access many tourist attractions in the area. The hotel itself was clean, the pool was lovely and the staff were exceptionally pleasant. We'll be back! The exterior grounds were not up to the standard one would expect for an International hotel, (weeds, faded paint on signs, etc.)
My room was large, beautiful, and clean. The hallways were a bit difficult to navigate and I got lost a couple of times until I got a acclimated to it. I went around in circles before I could find the elevator! The hotel is very special because it sits directly next to Rogers stadium, which is the home of the Toronto Blue Jays, & I understand that there is soccer there too. If you sit in the hotel's restaurant, you can look directly into the stadium, and it's a great deal of fun. However, I understand that there are some rooms that also look directly into the stadium but which do not have windows to the outside, so these rooms would make a sports fan very happy but perhaps others might be disappointed. Be sure to ask for a room that has a window to the outside if you don't want to face the stadium. The concierge was very nice, and attempted to be very helpful. However, she did not give clear enough instructions on how to get around the city. Taking a cab was a big suggestion of hers, & I really wanted to learn how to use public transit. Perhaps part of the problem, however, is that Toronto's subway system has not grown as the city has grown. It is not that widespread or complex, and in order to reach many places, there's a great deal of transferring necessary between train and street car. So this is difficult for a tourist to learn quickly.
From the moment you arrive, you are aware you are in a special place. The understated luxury and the attentive but discrete staff mean you can enjoy your stay in the knowledge everything you need is at your fingertips while enjoying as much privacy as you need. The wood-paneled design theme is carried through the hotel from the lobby to your room, which is a haven from the hustle and bustle of the big city. Do ask for a quiet room though as the noise of Toronto's condo construction boom can interrupt the tranquility in some areas (a problem not unique to Le Germain). But the hotel has even thought of that. It helpfully provides ear plugs in the bedrooms for those who are sleep-challenged. It's just one of the many little and big touches that make this hotel an oasis in the entertainment district of Canada's largest city, just a short distance from Toronto's island airport served by the Porter airline. 1. Super staff who don't get "in your face" 2. Understated charm of hotel with thoughtful design touches 3. FantastIc bedrooms with plenty of space (judging by our room) 4. Convenient location in Toronto's downtown theatre district and close to waterfront
Rooms need a refresh.
El personal era increíble. La habitación antticuada, muebles no collados a la pared
Ubicación 7 minutos pie del centro (dundas-younge square). Los jacuzzis en la azotea con la extraordinaria vista a la ciudad. Toallas limpias y grandes. Desayuno abundante y las manzanas (frutas) a voluntad. La cama algo blanda para mi gusto. La piscina de abajo muy encerrada y con bastante olor a cloro.
El desayuno era fantástico y el personal amable. Fantástica ubicación cerca de todo.
Está en una estupenda ubicación para el entretenimiento. Yo prefiero la calidad más que la cantidad en el desayuno. Recomendaría menos artículos ej. Granola orgánica en vez de procesados de granola, que se producen en la zona
la ubicacion al lado de la CN Tower y el estadio de los Blue Jays. La habitacion tipo estudio era muy grande con muchas facilidades para poder comer y cocinar. Desayuno muy bueno tambien.Las vistas de la CN Tower desde la habitacion el precio del parking nos parecio excesivo, 30 CAD al dia cuando justo detras del hotel hay uno descubierto por 15 CAD y otro cubierto por 10CAD.
Muy comodo y la ubicacion es inmejorable, desde la habitacion veia la CN tower, precio-producto totalmente acorde, volveria!!!
- The room was very clean, good temperature control, clean bathrooms, nice lobby/hallways, nice pool/fitness area, friendly staff, fantastic location right near Queen Street West - A fire alarm went off while we were there (around 12:00 pm on Valentine's Day), and it was too loud and it went on for too long. I had a migraine and it was making it infinitely worse. The alarm was pulled in a parking garage, but the cycle went on about 6 times (crazy loud alarm + "there was an alarm pulled in p4, we will keep you updated" - unnecessary). But... They gave my boyfriend a free coke to give me (I drink the caffeine when I have migraines), so that was really nice.
I loved the location of the hotel, it was so close to the metro convention center which is great for those going to convferences. Walking distance from there. It was also close to King St clubs, bars, pubs which was good for night life. There was a club next door Tryst which had a loud crowd after hours at 2am but if you're staying in the midst of the city, what do you expect?? It wasn't loud enough to be offensive and the hotel front desk staff did an excellent job at keeping the "wanderers: from the club out of the lobby.Excellent staff, I checked in early and the room was ready. The room itself was exceptional, just the right size and very comfortable.I Loved my stay there and would stay there again!! Maybe refill the coffee in the lobby more readily as it ran out sometimes. NOt a big deal though.
The modern, clean room. The friendly greeting at arrival and then every time that I returned to the hotel during my 3-night stay. The cookies in the lobby at the end of the day were a pleasant surprise and the apples in the morning. The breakfast arrangements in the restaurant and the pleasant waiters and waitresses made for an enjoyable start to the day. Unfortunately, there were some guests on the Friday night who were still listening to music at 3:30 a.m. but due to the construction of the building it was hard to know where the noise was coming from.
Valet was a little expensive since we parked it there overnight and never moved it and it still cost us 35
Excellet location to the major attractions in Toronto, or facilities to go to the attractions. Clean and Confortable rooms. Good alternatives on Breakfast
nearby to the shopping centers and entertainment areas car parking is too expesive 35$ and the lobby is too small
The staff were very friendly and helpful. Accommodations were clean and modern. Within walking distance to many restaurants and other attractions. Had difficulty keeping the room cool; the air conditioner would stop cooling occasionally. The staff was prompt with a response and a fix.
Had to drive around for a
the bed parking prices
I liked location, comfort and staff. stayed twice in week and first room too noisy. Noise from street I think
Location was great Room wasn't very clean and the power went out shortly after we arrived and was down for several hours. This might not have been the hotel's fault, but there was no effort put in to mitigating the issue for the guests (i.e. providing battery powered lights, communicating progress on power restoration). Valet parking was overpriced and, considering the overall cost, this was very poor value for money.
friendly and fast service; new and clean room; fast checkout; just great! parking very expensive and on the street - had to look around for a safe place for overnight
Great boutique hotel. Rooms was small but well designed. Good location, cool vibe. Staff was welcoming and room was incredibly comfortable. Great shower, great bed etc. Parking was available in a public lot a few blocks away. The closest lot was $40 overnight but I found one a few blocks further that was $20. Not their fault, just wish there was a cheaper lot nearby
The rooms were clean and well maintained. There is a pharmacy just across the street very much like a CVS/Walgreens in the US with just about anything you might need. I was attending a conference and had lunch & dinner there but the breakfasts at the Beverly hotel restaurant were excellent. And it was within walking distance of everywhere I wanted to go. The room was not large and the bathroom was glassed in, no problem for me as I was traveling by myself but no privacy for couples. Frosted glass would have been a better choice.
Room was really clean, had AC, Location ,a small fridge and, nice staff. Very small room for the price. No elevators. glass washroom walls. Not sound proof to neighbors. TV was grainy. Weak wifi that would turn on and off.