Frente a la playa, de las tiendas, la ubicación Estaba en la torre del diamante. 2 noches sin tienen agua en todo en la ducha/baño. Le llevó al hotel horas y horas antes de poder tomar una ducha
Las comodidades del hotel son impresionantes, con muchas tiendas, cafeterías, piscinas y restaurantes. Está en la mejor playa de Waikiki, muchos de los otros hoteles tienen sólo una pequeña parte de la playa. Las vistas son increíbles. Me gustó el hecho de que puedes llevar tus propias sillas de playa y sombrillas en vez de alquilar todos los días. No hay servicio de habitación
Fantásticas vistas y amables empleados Un poco caro.
Show de fuegos artificiales. Ubicación en la playa. Acceso a 4 piscinas preciosas. Variedad de tiendas y restaurantes. Las habitaciones están anticuadas. Paredes y pintura decrépitas. Faltaban muebles en mi habitación. Ascensores muy viejos.
Está en la playa Demasiado caro
El personal era muy amable y servicial, y ellos hicieron todo lo posible para ofrecer asistencia. Las múltiples piscinas, la laguna y la proximidad al mar hace que sea fácil de disfrutar del agua. Los viernes fuegos artificiales por la noche y hors d'oeuvres de cortesía en el Ali torre hacen del Hilton Hawaian destaque. Nos hemos alojado aquí varias veces y me pareció que era coherente. Había algo de construcción pero no era demasiado molesto. También nuestra habitación necesitaba un retoque de pintura en pocos lugares.
Océano. El personal no es muy amable y eficiente. Excesivamente caro.
El baño tenía una puerta corredera y sin ventilador. No hay privacidad.
Habitación confortable. Hay muchas cosas que hacer, nadar en el lugar, incluyendo (piscinas y la playa), el centro comercial y turístico.
Demasiado lleno para los fuegos artificiales. La zona de espera en el spa en la torre Kalia estaba sucia.
La ubicación cerca de la playa Lo sentimos muy concurrido y caro. Las camas en la habitación son gastadas y blandas . El balcón era enjaulado y te dejan sentir como si en la celda de una prisión. No estuve feliz con la tarifa del complejo de $30.
The style of the hotel was very chic and contemporary. Nice quality and style. The staff are very friendly but need more training. The service was clumsy - not 5 star quality. I was told that this was Honolulu and to drink tap water when I asked about bottled water for our room. I had to keep asking for bottled water, which is complimentary, but forgotten in our room more than twice. My other requests (bath products, champagne in room on arrival) were not carried out accurately. They didn't refill the bath products and when they did the turn down service, they removed the dirty bath mat but did not replace it. We often stay at the Mandarin in Tokyo where the service is simply perfect. Lots of kids in the pool which I didn't expect but at least all of the parents were extremely attentive and polite to us.
very comfortable yet stylish. welcoming shell lei warmed my heart at the check in. simple but well designed kitchen made me want to stay longer and enjoy cooking. the pancakes i ordered for a breakfast at the cafe at the lobby was pretty salty. i was not familiar with pancakes being salty...
The pool is really nice! The rooms were luxurious and the staff were very helpful. It's close to the beach, but not on it. The TV's need an upgrade. It would have been nice if the pool was open later. We watched people swim from our balcony at another hotel while ours was closed.
Staff was very professional and catered to every need View is slightly obstructed below the 17th floor but still has amazing sunsets, everything else was perfect
The hotel was extraoridnarily clean and you hardly ever saw the staff; but should you need someone of something they were there very quickly to assist the concierge was perfection and the bell captains were super helpful...This hotel made our honeymoon fabulous everything was perfect
The staff was wonderful and the Mai Tai bar was a great place to sit and watch the sun go down. Rooms were very comfortable This place is expensive, it really helps to be in the mindset that you aren't bargain hunting when you stay here. If you are here in peak season and want to take advantage of beach chair or umbrella rentals you may want to book them before you are onsite.
Location is tops, literally the best part of Waikiki Beach fronts the hotel. Amazing history, second only to the Moana Surfrider. Very romantic, but not much stuff to do for kids. AC in historic wing could be better. Pool is very small. Not sure why families bring kids here, they'd be much happier at one of the bigger resorts (including the Sheraton right next door).
The hotel itself is quite beautiful. Though there is a very small pool, the pool deck is very comfortable and private. There is a fabulous view of Diamond Head on the beach. It's also not a mega hotel, so the number of people wasn't too overwhelming. The delicious muffins were a very nice touch, as well as the staff attention on the pool deck. Great location. Our room seemed small. There were too many reasons we had to call for help, including repairs to the room and keys not working. All resolved, but annoying. I don't think a hotel of this caliber should be having these kind of problems. The price tag is very steep and I wasn't convinced it was worth it.
The beach the ambiance Everything else
Really good rooms and service. The gym was not good!
My girlfriend and I agree that The Royal Hawaiian is our go-to hotel for our stay-cations. We LOVE it there. It's hard to even consider other local hotels. The staff, the facilities, the service, and the way that the hotel feels secluded even though we're in the middle of Waikiki... there's so much to love about this place. This is our second year in a row staying here, and we'll definitely be back. Mahalo to everyone there for continuing to impress us. This space intentionally left blank. :-)
Though we were in the heart of Waikiki, it did not feel like we were anywhere near the hustle and bustle that is the Waikiki of today. It truly felt like a getaway. Service was stellar, the staff was friendly and attentive, the setting and atmosphere can't be beat. You've spoiled us; we can never stay in another Waikiki hotel. TRH is the one for us. Minor gripes about cleanliness. Found a charm and a bobby pin left by previous room occupants, and toilet had a few hairs and spots also from previous occupants.
Décor of main hotel was impressive however the waterfront tower that we stayed in was less than impressive. Without the oceanview it would rank average to poor. Pool attendant was rather rude.
Historic, iconic hotel, still the best Nothing
on the beach They charge for a beach chair 45.00 daily. very crowded at pool and pool is very small.
Excellent location for beach access, shopping and dining.
Have dreamed of staying at the Royal Hawaiian for many years. The vacation more-than lived up to expectations. The adjacent mall and food court provided entertainment, shopping and reasonable meal choices. Mid-week was peaceful and serene. By the weekend the place was filling up with lots of tourists. Can't believe how many people were in Waikiki in general.
Aloha, We stayed at the Halekulani for a week in January 2009. The service was consistently excellent. Wait staff, bell boys, concierge, maids, room service - every single employee we encountered went way above and beyond to make sure our needs were met, and then some. That said, the hotel rooms and furnishings were something of a disappointment. The decor seemed tired and worn, and even the mid-range rooms were small. On the whole, the hotel interior seemed to have seen better days, and would not compare favorably to hotels on the mainland at less than half the price. Still, the service and the food made up for that deficiency, so we still felt like we got our money's worth. We would absolutely return to the Halekulani, were we to visit Oahu again. However, our next visit to Hawaii will probably be to one of the other islands, simply because the town and its architecture, like the Halekulani's interior, seem to hold on to their glory days of the 60's and 70's, maybe through inerti...
We stayed for 7 night's this Aug 2009 it was one of the best places we have stayed at .The service is top notch and the people really care about your satisfaction while your there. The buffet in the morning is a can't miss great food and service. We are already planing our return trip in the very near future. We also booked a privite island tour while we were there through the hotel and it was fantastic . We went to places you would not normally see through a regular circle island tour this is one I would recommened to everyone if you can afford it!! Anthony was our driver and he shared the island culture and some hidden places on the island it was great we were out for over 6 hour's and saw the entire island. Be prepaired it is expensive but if you want the best you have to pay for it. Enjoy!!
Great to get away from it all and have the satisfaction of beingm taken care of at all times, moose mcgilicuddy's is a great palse to relax of lewers St.
This is an amazing hotel. Georgeous, and classical all at the same time. If you can't afford to stay there, at least stop by and have a cocktail at sunset!
We stayed from Friday to Monday and it was the perfect setting for relaxing and being treated well. We spent most of our time on the lanai so that we could soak up the Diamond Head and ocean view. The nightly music at House Without A Key was audible from there as well. We love everything about Halekulani!!!
the staff know us by our last names and they are very friendly and professional. Ture aloha spirit. When I asked for hot water the first day, the second day they gave me an electric pot so that I can hot water anytime. Excellent in attending to details and very sensitive to guess' needs. It's pricy, but you will feel like a king staying there. Excellent location but not noisy. The room is spacious and the amenities are top of the class. I even ran into a few movie stars there.
Breakfast buffet is a little poor considering its cost $30 per person
Beautiful hotel, excellent location. Would definitely recommend Halekulani for luxury and vip service.
We can only say wonderful things about the Halakulani Hotel. It is beautiful: from the rooms to the gardens, to the wall-less reception desk, and common areas. The food in the restaurant, The House Without A Key, and room service were superb. From our room it appeared the waves were breaking under the hotel. What a georgeous optical illusion. But...the best part was the people and the service they provided. We were always greeted warmly and our name was always used. Every question was answered. For example, we admired a flower in the garden and asked what was its name at the concierge desk. Flora is certainly not their specialty and they appologized for their ignorance. About an hour later we receive a knock on our door and the anser was delivered in a folder with a 10 page print out on the flower in question. We loved the little gift left for us each night after room service turned down or bed and the welcoming gift when we arrived of the chocolates and fresh fruit. I hav...
A beautiful hotel situated right on the ocean. The views of the water and Diamond Head are fantastic, and the proximity to restaurants, shops and other things to do is terrific. If you just want to lounge by the pool, the chairs are very comfortable and the staff incredibly helpful. The service overall is simply out of this world. They can help with any kind of arrangement, from rental cars to running and hiking options. The rooms are beautiful and sitting out on the patio was a great way to end the day. We absolutely loved our stay in paradise!
The reviews I've read did not do it sufficient justice.... This Impeccable, immaculate, unique facility with it's extremely extraordinary, phenomenal hosting was superb. I recommend this place to every and any one who wants quality....7 stars and two thumbs up :I)
View, location, pools, spa options
Overall very gd!! Infinity pool was perfect! Our room card was not working eventhougn we have not rven checked out. So we wasted our time wating security and got new card etc..
- Interior design and grounds right on the beach - Adults-only pool - Friendly, professional service - Great hotel entrance - High speed elevators - Rooms were clean and good, but not luxurious - Resort charge of $31/day seemed steep for wi-fi usage - Breakfast buffet of $28/person was overpriced for the quality
Even though it was only 1 night. It was amazing! I've stayed at the Sheraton Waikiki before and each time it just keeps getting better and better.
The adults only infinity pool. Amazing!!!! 10/10 The location 10/10 This is my second time staying here after visiting 2 years ago with a friend. The most trip with my fiancè. The price seems expansive however I can assure you it's definitely worth it. The pool and location best in Waikiki. We had a standard city view room. And the room was a decent size with all standard features. The location and adults only pool, make this the best hotel I've stayed at. They also have a great kids pool if traveling with a family, with slides. Loved everything.
We stayed in an ocean view room. The view from our room and the pool was lovely. Great room service. Soft linen. Nice tv. Room is just ok for the price. Infinity pool for adults only. Internet connectivity in and out.
Adults only Pool. Beautiful room. Great Bar service at pool. drunk lady from Chicago in Pool.
Great last minute stay here! I was really bummed that on the day we checked out, we couldn't use the pool at all. Didn't get to spend a lot of time there, because check in the day before was not until 3pm.
The line to check in/out was very long.
Me gustó mucho el registro de salida de este hotel y diciéndoles cómo me sentí sobre nuestra estancia No me gustó nada de esta experiencia
Me gustó que estuviera en el centro de toda la acción y justo al lado de la playa
Cerca de la playa, tiendas y restaurantes. No hay microondas en la habitación
Buena ubicación, a solo unos pasos de la playa. Un montón de actividades y tiendas. No habían limpiado bien el baño cuando llegamos.
Great hotel when traveling with kids. I could eat breakfast and keep an eye on them as they were making sand castles. No beach on Waikiki would be this safe for kids as they're too crowded. The mattress was just awful!
Kahala is located close enough to the city action yet far enough away where it's remote. Though the pool area was relatively small, it was never crowed. The dolphin lagoon and sea turtle exhibit was quite amazing. Beach was also gorgeous and calm. No complaints about the Kahala. Would definitely visit again. Wish there was good snorkeling right around there but that's asking for too much!!
The dolphin experience! Shopping! Need more buses to shops
The staff and growns are amazing The dolidpin and turtle tanks, way to small for them to live
Private beach means it is never overcrowded. Friendly, professional staff. Dolphin Lagoon a must experience for kids. Big, comfortable room with comfortable bed, nice bath amenities. All toilets have a bidet, which is a nice surprise. Beautiful grounds and atmosphere. Above average humidity for this time of year. We were told it was due to the El Nino from winter. Small pool (and number of chaise lounges) that can get crowded quickly. Food from the Seaside Grill and Plumeria is overpriced and okay, at best. Drinks overpriced, but tastes great.
No doubt, the best place to stay around the Diamond Head; dolphins living just next to the swimming pool being one of the unique "staffs" of the stay.
It was an amazing holiday, the staff were so friendly & welcoming. The room well laid out & everything extemely comfortable. The restaurants we tried were exceptional.
Perfect facility for people who do not want to stay in Waikiki
Las vistas al Pacifico con la gente haciendo surf mientras desayunabamos en la habitacion a las 7:00 AM¡¡ increible¡¡ nunca pense desayunar a esa hora en vacaciones. La playa un poco pequeña y la zona piscina, pero mi marido se levantaba y siempre teniamos sombrilla y hamaca en la playa,
La ubicación y el hecho de que haya conservado las características antiguas de la arquitectura en el vestíbulo. Las habitaciones estaban en la media como mucho. Todo estaba un poco anticuado.
La ubicación era increíble. El personal fue muy amable! La piscina no es el mejor.
La ubicacion me parecio ideal, cerca de la playa, del malecon, acceso para lugares de comida, el restaurante y el buffet fantastico que no haya actividades para niños, yo estuve con un niño de tres años, deberia tener servicio de parvularias que entretengan a los niños, en incluso en el restaurant deberian dar crayones con hojas para que pinten los pequeños, bueno muchas cosas se pueden mejorar para los niños
Reservé esta habitación para mis padres ancianos para sus primeras vacaciones en Hawai. Pagamos por una habitación con vista parcial al mar, y solo se veía un trozo de océano. Les dieron la peor habitación posible en esa categoría. El aparato de acondicionado era muy ruidoso y no les dejaba dormir. Lo siento por ellos y lamento la reserva en este hotel. Pero el daño ya está hecho.
La comida estuvo excelente yla ubicación. La Srita. que que nos recibió al llegar muy mal encarada.
Su ubicacion, calidad y relacion Confortabilidad / Precio Tal vez, lña falta de extractores de aire, para evitar el olor a comida que inundaba los pasillos del hotel
La ubicación, la habitación con vista al mar, desayuno y comidas exelentes. Demasiado caro el gimnasio.
Buena situacion. Bien Calidad precio.
La situacion. Habitación mirando de frente al oceano. Que no incorpore en el precio la entrada gratuita a gimnasio y fitness
La ubicación es excelente, el acuario del restaurant es un gran atractivo, el personal es muy amable y servicial, en general estuvo muy bien la estancia. el aire acondicionado de algunas habitaciones no es muy eficiente. Cobran 3 dólares diarios por hacer uso de la caja de seguridad de la habitación. las cortinas estaban sucias.
When we first pulled into the valet, I reached for my bag out of the back of the vehicle and was told, "Please let me get that. You shouldn't have to lift a finger here at the Trump." That sense of service and attention to detail defined every aspect of our stay. The facilities and service were top notch.
Gran ubicación en la playa. Algunos miembros del personal lo intentaban pero no sabían cosas básicas. Los ascensores tienen un extraño sistema de llamada y es muy lento y lleno.
La ubicación, la limpieza, servicios, relación calidad-precio Nada que no nos guatara
Its location was excellent - easy walking distance to key city attractions
Courtesy room to be used after you check out (30 minutes on a first come first serve basis). Large and comfortable room. Service from Staff was outstanding. Daily parking fee, breakfast was just OK. Slow and small elevators.
Staff is super friendly. Suites are roomy and having separate living room is convenient when partner wants to rest. Market street shopping and numerous restaurants are right out the door of hotel. Beach and other resorts are across the street. We have stayed here six times and will return again.
The staff were very helpful. We had our room upgrade due to availability indeed. The location is perfect either to go to the beach or shopping. The lobby and the pc rooms were very cold. The difference to the outside was unpleasant.
Proximity to beach and shopping Request for a delux ocean view prime room with king size bed was not handled well. Room with king size bed was not available on arrival even though room was booked in February 2010.
Staff went above and beyond to make sure our stay was enjoyable!
Close to beach - staff tried to be helpful. Location fine for shops. The loading bay for neighbouring hotel was next door resulting in lorries parking and unloading throughout the night. Very noisy indeed.
it is convenient as it s close to the beach and the shoppings and the restaurants/ food court. The hotel is clean and nice/ comfy. THe staff is attentive and show that they care. Good words about William who works at the conceirge who was really helpful and was willing to help us in many ways. I really appreciated his help. really good that they offer free internet use. the toilet is too small and abit squashy.
The hotel is at the middle of Waikiki. It's not right by the beach front but less than 5 mins walk. The hotel is very clean. The bed and pillows is clean. Kamaina free parking Slow internet connection
Nice room, nice hotel. Cocktails in lobby in the late afternoon. We were told at reception that they had stopped including free parking, even though our reservation paper said our price included free parking. It was resolved in our favor then and there.
Ocean view + staff awkward bathroom too ight
Good location, comfortable bed, very good location easy access to the beach and lots shops and restaurants around. The hotel staffs are friendly and helpful. The water of the shower is a little bit small, but is ok.
Staff couldn't be more friendly or helpful. Very accommodating. 1/2 block from Beachwalk Room smelled musty, other guests smoked in their nonsmoking rooms.
Service was great and staff very friendly and helpful. Not beachfront and the room I was in was a little bit in need of an update.
Friendly staff and close to the beach.