Océano. El personal no es muy amable y eficiente. Excesivamente caro.
Demasiado lleno para los fuegos artificiales. La zona de espera en el spa en la torre Kalia estaba sucia.
Está en la playa Demasiado caro
Las comodidades del hotel son impresionantes, con muchas tiendas, cafeterías, piscinas y restaurantes. Está en la mejor playa de Waikiki, muchos de los otros hoteles tienen sólo una pequeña parte de la playa. Las vistas son increíbles. Me gustó el hecho de que puedes llevar tus propias sillas de playa y sombrillas en vez de alquilar todos los días. No hay servicio de habitación
Frente a la playa, de las tiendas, la ubicación Estaba en la torre del diamante. 2 noches sin tienen agua en todo en la ducha/baño. Le llevó al hotel horas y horas antes de poder tomar una ducha
Habitación confortable. Hay muchas cosas que hacer, nadar en el lugar, incluyendo (piscinas y la playa), el centro comercial y turístico.
El baño tenía una puerta corredera y sin ventilador. No hay privacidad.
El personal era muy amable y servicial, y ellos hicieron todo lo posible para ofrecer asistencia. Las múltiples piscinas, la laguna y la proximidad al mar hace que sea fácil de disfrutar del agua. Los viernes fuegos artificiales por la noche y hors d'oeuvres de cortesía en el Ali torre hacen del Hilton Hawaian destaque. Nos hemos alojado aquí varias veces y me pareció que era coherente. Había algo de construcción pero no era demasiado molesto. También nuestra habitación necesitaba un retoque de pintura en pocos lugares.
A/C tenía un limitador,
Show de fuegos artificiales. Ubicación en la playa. Acceso a 4 piscinas preciosas. Variedad de tiendas y restaurantes. Las habitaciones están anticuadas. Paredes y pintura decrépitas. Faltaban muebles en mi habitación. Ascensores muy viejos.
La ubicación cerca de la playa Lo sentimos muy concurrido y caro. Las camas en la habitación son gastadas y blandas . El balcón era enjaulado y te dejan sentir como si en la celda de una prisión. No estuve feliz con la tarifa del complejo de $30.
Breakfast buffet is a little poor considering its cost $30 per person
A beautiful hotel situated right on the ocean. The views of the water and Diamond Head are fantastic, and the proximity to restaurants, shops and other things to do is terrific. If you just want to lounge by the pool, the chairs are very comfortable and the staff incredibly helpful. The service overall is simply out of this world. They can help with any kind of arrangement, from rental cars to running and hiking options. The rooms are beautiful and sitting out on the patio was a great way to end the day. We absolutely loved our stay in paradise!
Beautiful hotel, excellent location. Would definitely recommend Halekulani for luxury and vip service.
This is an amazing hotel. Georgeous, and classical all at the same time. If you can't afford to stay there, at least stop by and have a cocktail at sunset!
The reviews I've read did not do it sufficient justice.... This Impeccable, immaculate, unique facility with it's extremely extraordinary, phenomenal hosting was superb. I recommend this place to every and any one who wants quality....7 stars and two thumbs up :I)
Aloha, We stayed at the Halekulani for a week in January 2009. The service was consistently excellent. Wait staff, bell boys, concierge, maids, room service - every single employee we encountered went way above and beyond to make sure our needs were met, and then some. That said, the hotel rooms and furnishings were something of a disappointment. The decor seemed tired and worn, and even the mid-range rooms were small. On the whole, the hotel interior seemed to have seen better days, and would not compare favorably to hotels on the mainland at less than half the price. Still, the service and the food made up for that deficiency, so we still felt like we got our money's worth. We would absolutely return to the Halekulani, were we to visit Oahu again. However, our next visit to Hawaii will probably be to one of the other islands, simply because the town and its architecture, like the Halekulani's interior, seem to hold on to their glory days of the 60's and 70's, maybe through inerti...
We stayed for 7 night's this Aug 2009 it was one of the best places we have stayed at .The service is top notch and the people really care about your satisfaction while your there. The buffet in the morning is a can't miss great food and service. We are already planing our return trip in the very near future. We also booked a privite island tour while we were there through the hotel and it was fantastic . We went to places you would not normally see through a regular circle island tour this is one I would recommened to everyone if you can afford it!! Anthony was our driver and he shared the island culture and some hidden places on the island it was great we were out for over 6 hour's and saw the entire island. Be prepaired it is expensive but if you want the best you have to pay for it. Enjoy!!
We stayed from Friday to Monday and it was the perfect setting for relaxing and being treated well. We spent most of our time on the lanai so that we could soak up the Diamond Head and ocean view. The nightly music at House Without A Key was audible from there as well. We love everything about Halekulani!!!
Great to get away from it all and have the satisfaction of beingm taken care of at all times, moose mcgilicuddy's is a great palse to relax of lewers St.
We can only say wonderful things about the Halakulani Hotel. It is beautiful: from the rooms to the gardens, to the wall-less reception desk, and common areas. The food in the restaurant, The House Without A Key, and room service were superb. From our room it appeared the waves were breaking under the hotel. What a georgeous optical illusion. But...the best part was the people and the service they provided. We were always greeted warmly and our name was always used. Every question was answered. For example, we admired a flower in the garden and asked what was its name at the concierge desk. Flora is certainly not their specialty and they appologized for their ignorance. About an hour later we receive a knock on our door and the anser was delivered in a folder with a 10 page print out on the flower in question. We loved the little gift left for us each night after room service turned down or bed and the welcoming gift when we arrived of the chocolates and fresh fruit. I hav...
the staff know us by our last names and they are very friendly and professional. Ture aloha spirit. When I asked for hot water the first day, the second day they gave me an electric pot so that I can hot water anytime. Excellent in attending to details and very sensitive to guess' needs. It's pricy, but you will feel like a king staying there. Excellent location but not noisy. The room is spacious and the amenities are top of the class. I even ran into a few movie stars there.
Me gustó que estuviera en el centro de toda la acción y justo al lado de la playa
Me gustó mucho el registro de salida de este hotel y diciéndoles cómo me sentí sobre nuestra estancia No me gustó nada de esta experiencia
Buena ubicación, a solo unos pasos de la playa. Un montón de actividades y tiendas. No habían limpiado bien el baño cuando llegamos.
Cerca de la playa, tiendas y restaurantes. No hay microondas en la habitación
Perfect facility for people who do not want to stay in Waikiki
Private beach means it is never overcrowded. Friendly, professional staff. Dolphin Lagoon a must experience for kids. Big, comfortable room with comfortable bed, nice bath amenities. All toilets have a bidet, which is a nice surprise. Beautiful grounds and atmosphere. Above average humidity for this time of year. We were told it was due to the El Nino from winter. Small pool (and number of chaise lounges) that can get crowded quickly. Food from the Seaside Grill and Plumeria is overpriced and okay, at best. Drinks overpriced, but tastes great.
The dolphin experience! Shopping! Need more buses to shops
The staff and growns are amazing The dolidpin and turtle tanks, way to small for them to live
It was an amazing holiday, the staff were so friendly & welcoming. The room well laid out & everything extemely comfortable. The restaurants we tried were exceptional.
No doubt, the best place to stay around the Diamond Head; dolphins living just next to the swimming pool being one of the unique "staffs" of the stay.
Kahala is located close enough to the city action yet far enough away where it's remote. Though the pool area was relatively small, it was never crowed. The dolphin lagoon and sea turtle exhibit was quite amazing. Beach was also gorgeous and calm. No complaints about the Kahala. Would definitely visit again. Wish there was good snorkeling right around there but that's asking for too much!!
Great hotel when traveling with kids. I could eat breakfast and keep an eye on them as they were making sand castles. No beach on Waikiki would be this safe for kids as they're too crowded. The mattress was just awful!
Buena situacion. Bien Calidad precio.
La comida estuvo excelente yla ubicación. La Srita. que que nos recibió al llegar muy mal encarada.
Reservé esta habitación para mis padres ancianos para sus primeras vacaciones en Hawai. Pagamos por una habitación con vista parcial al mar, y solo se veía un trozo de océano. Les dieron la peor habitación posible en esa categoría. El aparato de acondicionado era muy ruidoso y no les dejaba dormir. Lo siento por ellos y lamento la reserva en este hotel. Pero el daño ya está hecho.
La ubicación es excelente, el acuario del restaurant es un gran atractivo, el personal es muy amable y servicial, en general estuvo muy bien la estancia. el aire acondicionado de algunas habitaciones no es muy eficiente. Cobran 3 dólares diarios por hacer uso de la caja de seguridad de la habitación. las cortinas estaban sucias.
La ubicacion me parecio ideal, cerca de la playa, del malecon, acceso para lugares de comida, el restaurante y el buffet fantastico que no haya actividades para niños, yo estuve con un niño de tres años, deberia tener servicio de parvularias que entretengan a los niños, en incluso en el restaurant deberian dar crayones con hojas para que pinten los pequeños, bueno muchas cosas se pueden mejorar para los niños
La ubicación, la habitación con vista al mar, desayuno y comidas exelentes. Demasiado caro el gimnasio.
Su ubicacion, calidad y relacion Confortabilidad / Precio Tal vez, lña falta de extractores de aire, para evitar el olor a comida que inundaba los pasillos del hotel
La situacion. Habitación mirando de frente al oceano. Que no incorpore en el precio la entrada gratuita a gimnasio y fitness
La ubicación y el hecho de que haya conservado las características antiguas de la arquitectura en el vestíbulo. Las habitaciones estaban en la media como mucho. Todo estaba un poco anticuado.
Me encantó todo. La habitación era cómoda. Gran ubicación. Hotel hermoso.
Las vistas al Pacifico con la gente haciendo surf mientras desayunabamos en la habitacion a las 7:00 AM¡¡ increible¡¡ nunca pense desayunar a esa hora en vacaciones. La playa un poco pequeña y la zona piscina, pero mi marido se levantaba y siempre teniamos sombrilla y hamaca en la playa,
La ubicación era increíble. El personal fue muy amable! La piscina no es el mejor.
Gran ubicación en la playa. Algunos miembros del personal lo intentaban pero no sabían cosas básicas. Los ascensores tienen un extraño sistema de llamada y es muy lento y lleno.
La ubicación, la limpieza, servicios, relación calidad-precio Nada que no nos guatara
Courtesy room to be used after you check out (30 minutes on a first come first serve basis). Large and comfortable room. Service from Staff was outstanding. Daily parking fee, breakfast was just OK. Slow and small elevators.
Its location was excellent - easy walking distance to key city attractions
Staff is super friendly. Suites are roomy and having separate living room is convenient when partner wants to rest. Market street shopping and numerous restaurants are right out the door of hotel. Beach and other resorts are across the street. We have stayed here six times and will return again.
no es limpio tienen que modernizar las instalaciones
Un personal amable y una ubicación estupenda. Carece de un centro de fitness y las almohadas y las toallas eran estándar.
Lo que más me gustó es el trato amable del personal del hotel y por supuesto la ubicación del hotel, es inmejorable. Por cierto a aquellos amantes de lo japones, desayunen o coman en el restaurante japones del hotel la comida es buenisima y son muy amables. La verdad me la pasé tan bien, que no tengo queja, incluso nos dieron un up grade en el cuerto poruqe estabamos de luna de miel, la pasamos muy bien.
me gusto que esta cerca de la playa y del mercado.y de otros restaurantes. que no hablaban español.
la vista a la playa y la amplitud de la habitacion y la ubicacion las habitaciones que no dan a la playa son muy comunes, y no hay nada de vista. el hotel esta un poco viejo. la atencion del personal es buena. yo cambie de una habitacion a otra con un aumento de $50 por dia
Tiene muy buena ubicación!!! Cerca a la playa, una zona tranquila!!! Y el personal muy amable. Las habitaciones son cómodas pero requiere de una remodelación general del hotel.
Es un hotel muy cuidado con buena ubicacion para la playa y zona comercial y de ocio no
la situación es perfecta, cerca de las paradas de autobus y del centro. El personal sonrie siempre y te ayuda. Las habitaciones son enormes y con mucha luz
el personal es muy amable, te ayuda con recomendaciones, la habitacion y la cama muy amplia, buen desayuno y a buen precio. recomendable. estaba a varias cuadras de las principales playas, internet era pagado en la habitacion
Hotel comodo y muy bien ubicado. Muy cerca Avenida comercial. Amplias habitaciones. Tiene buen nivel. Lo recomendamos.
The location and the view was good. no cork screw in the room; you need to go to front desk to get you wine opened and Starbucks closed super early.
Location was great. Close to everything. Valet parking was slow. I paid for it , but could have self parked faster. The Valet scanner to call for your vehicle never worked and only seemed like one valet working at any given time. Calling down to preorder valet service did not work either.
The location is awesome, close to the beach, close to shops, entertainment etc.
Many type of restaurant, pool and shop. If possible, more smoking space would be appreciated.
I was pleasantly surprised with the suite. I knew it was Hilton and would live up to its name, but I never expected the size and beauty of what we got. There were 5 of us so we needed space. So I opted not to take the standard hotel route and go with a suite. It was more than that. It was an apartment! 2 full bedrooms, two baths, a spacious living room, dining room, and a full kitchen. There was also free laundry room nearby. All was a part of a huge vacation complex right on the beach with multiple pools. Close to most amenities our adult children wre able to entertain themselves without needing to use the rental car. The hotel staff were very nice. The only complaint wad was there was something that kept biting my daughter and we narrowed it down to the room. Even though they did come change the sheéts, she was still getting bit each day. Other than offer their condolences they did not admit fault, nor any compensation to amend for the problem. We didn't press the issu...
Customer Service and plenty of amenities for kids. We stayed at Kalia tower and it was very pleasant to go in and out. No floating tubes allowed in the pool.
The grounds were stunning and made you feel you were in Paradise, unfortunately our room was tiny and only had 2 small windows so felt quite dark and dingy. We had booked a king bed but got given 2 doubles, when we tried later in stay to change or upgrade was told not possible as both Grand Vacations and Hotel fully booked out, saying that it did not seem crowded, was always able to get pool loungers and restaurants not busy
The room space and the fact it had a kitchen.Staff was friendly. Grounds were clean and beautiful. Walking distance to shopping and Waikiki. Construction next door, noisy. Remodel of one elevator made it a horrible wait each time you needed one!
Booked a studio and was appalled upon arrival. For the excessive amount of money charged for what is a Hilton Grand Vacation property, I walked into a tiny room comparative to a Days Inn room, with no view, dark, dismal, with no balcony. I immediately called to reception to express my concerns and at first they weren't going to do anything. But I insisted and got upgraded to a better room, a one bedroom. It was in the tower next door, the Grand Waikikian, a 'luxury' property. The one bedroom suite was very nice. It had a full kitchen, two bedded bedroom, a big tub, walk-in shower, nice bathroom and a view of a busy intersection and other buildings from its balcony, which I never used, due to the view. Hey, it was an improvement over the studio. The Hilton property is huge, consisting of many buildings, a variety of pools, a shopping mall, and lots and lots of people arriving in busses. If you are looking for a quiet bit of luxury, DO NOT stay here. You will be miserable. But if you li...
The Accommodation Knowing we had five in the room there was not any blankets or sheets for the extra bed
I enjoyed the atmosphere of the hotel! With the splendid room and quiet location, the hotel was as enjoyable as the destination!
Location Front desk staff were unorganized and rude. Room we bioked was not ready and wecwere given the run around
The room I stayed in was excllent I loved everything about the room. The window view was beautiful looking at the diamond head.
We enjoyed our stay at the Aston Waikiki Sunset. Our only issues were the short twin beds and the noisy air conditioner. The separate bedroom and full kitchen were a bonus.
This is the fourth time that we had stayed at this hotel. We always stayed at this hotel because of the one bedroom full kitchen rooms. Its an okay hotel.
The location is great, easy to get to everything. The full kitchen and large living area were appreciated, as it gave us plenty of space and made it easy to have breakfast in the room each day. The king bed was very comfortable. However, the sofa bed was terrible, as was the roll-away we called for to replace it. A minor problem was the lack of an exhaust fan in the bathroom, which meant leaving the window open. The major problem we had was with the actual room door. It didn't close properly. We had to pull/push it forcefully to make sure it closed. One day, we returned to the room to find that the door hadn't been closed by housekeeping. Nothing was taken or damaged, but it was unnerving. It probably had only been like that for a short time, as housekeeping didn't clean the room until nearly 5 pm -- very late. Overall, we'd stay here again, as the space and location were excellent for the money.
During our five night stay at the Aston Waikiki Sunset hotel, the service we experienced was extremely disappointing. We had several issues with the room, the service and the staff. We even had to wait over two hours for our room to be 'finished' so that we could check in. The hotel and room were clean, but there was construction going on a week ahead of schedule. When we booked our room, we were not warned. We were also not warned when we checked in. Had we been informed we would not have stayed here. The noise from the construction was unbearable. It was so loud at times that we could not maintain a conversation. We were not in our room much, but when we were the noise was horrible. When I spoke with the front desk they were semi rude about the situation. The gentleman I spoke with asked me 'what do you want me to do about it?' - Really?!?!? We also found a cockroach on our kitchen floor. When I called the desk about it, the gentleman said that they are common in Hawaii and there wa...
The first appearance seemed horrible because we arrived at night and not have good lighting in the lobby and decor and carpets that need refurbishing. But the conclusion is that this very well located three blocks from the beach, the price relative to what you offer is very good. the reception and cleaning staff are excellent, very friendly. In the 6th floor has a shared pool, wifi in the room because it's just cable internet and I could not connect at any time, so we had to go to the 6th floor. on the 5th floor there is a market that sells all variety of things to eat and also rent equipment for snorkeling. The room is very comfortable, more if you go with the family because you have a double room with king bed but the mattress Staba not very good, a sofa bed in the living room and fully equipped kitchen. On each floor there is a disposition washes clothes washers and dryers coin operated. Paying or $ 10 per day resort fee you got the fee, which are growing in many hotels and you bene...
Watch out for the $10/night 'activity' fee. Kinda like airline bagage fees. Sneaky way to get more money out of you. The walk to the beach is two long blocks. God forbid you forgot somethng and have to walk back to the hotel. If you get ocean view - get very high room as you will be looking mostly at ugly roof tops of other buildings.
We stayed for a week in June 2013. We had a great vacation at Waikiki, but will not recommend this hotel or ever stay here again. This hotel is definitely family friendly, but our biggest issue is that is was not that clean and front desk staff was generally rude and not helpful. New carpet was definitely needed. My son walked around barefoot in the room for a few hours, and his foot was black just from that. The room smelled musty when we immediately walked in. The smell was there the whole week. Housekeeping staff was clearly under pressure to get as much done as possible, 'cleaning a room' was about a 10 minute process which is shocking considering it is a two bedroom 'suite' with a kitchenette. (The bedrooms are super small). Second, we had issues with the front desk staff from the beginning. When checking in, they had mixed up our reservations with another party with a similar last name. We were working through it the issue and it wasn't a big deal, however, the front desk...
We were situated on the 31st floor and it is a nice view looking at the water. The hotel is about 3 minutes walk from the beach (2.5 long blocks). The room was everything as described, clean, newish looking, free wifi... Maid service came everyday to spot clean and make the beds. There is a $15/day amenity fee charged at checkout and they do have garage parking for $15/day which I paid on checkout. AC worked great but hardly ever needed it for May weather. There is no restaurant on the premises but we found other places close by to eat and ABC stores were all over to buy groceries for snacks and what nots. Safeway and Walmart were not too far away to buy other stuff. Overall I enjoyed my stay here. The only way to make it better in my eyes would be to have the same type of room across from the beach and free parking, but that would be another Aston property... :-)
Clean hotel with full kitchen and a living room area and a sofa bed, perfect for small families. The bedroom and living room are divided for extra privacy. Three blocks from the famous Waikiki Beach.
This was our first trip to Honolulu, and we got an INSANE deal on the hotel room. We had a one-bedroom suite and a two-bedroom suite, both with full kitchens, and living rooms with sofa beds. Our views were spectacular (Diamondhead Mountain from the living room; oceanfront view from bedroom). The staff were very friendly and helpful. Two block walk to Waikiki Beach. Would definitely stay there again if we get the chance.
I stayed for about 5 days in June 2011 with some friends - I believe we got what they called the one bedroom suite or condo. The A/C is excellent and works very well - so it's a huge plus if you're like me and not fond of the heat. The staff at the front desk is very friendly and helpful. The cleaning and maintenance staff is friendly enough, but it's nothing spectacular. The room is definitely dated (as is the rest of the hotel), and it's definitely not the cleanest, but I wouldn't call it filthy. Personally, I don't care to have my bed made or towel changed every single day - it's not like I'm sharing it with other people. Nonetheless, like others have mentioned about the Aston properties in general, cleaning is subpar. They don't do it that well. Again, unless you're a neat freak, it shouldn't be a bother. My biggest complaint were the AWFUL beds. The one in the bedroom was at least comfortable enough to fall asleep on (not that it's saying much). The sofa bed is just terrible an...