Personal amable y servicial en recepción, especialmente David. Conveniente ubicación en San José. Buen desayuno con tres opciones a elegir. Cómoda habitación para el precio. El propietario Tomás era muy agradable y servicial. Nuestra caja fuerte en nuestra habitación era problemática, ya que no siempre funcionaba. Sin embargo lo arreglaron. Ordenador era viejo y bastante lento, aunque esto último puede ser más de un problema con el servidor de la zona.
El personal es estupendo y muy servicial e informativo, Gracias Raul
Muy buena ubicación. No podría haber estado en un lugar mejor. Muy cerca de todos los sitios de interés turístico y buenos restaurantes. San José es sorprendentemente una gran ciudad para explorar a pie. Ciertamente tiene sus joyas. El personal del hotel era increíble y muy amable y servicial. El desayuno incluido en el piso de arriba era sin duda una delicia cada mañana.
The room was clean and reception area was well organized. There was one doorman who was very kind to us. I think the main thing about this hotel is probably the location. But don't let that fool you. It's maybe a 7 minutes walk to Avenina Central, which is where everything is in San Jose. We took a taxi, $6, to downtown San Jose on the first night.
Its price There is no way it is 3-stars. It is two stars and that is a very fair assessment. The breakfast is cold, the beds have springs on the surface, the towels are old, stringy, and have stains. The shower curtain and attachments were poor, the staff okay.
Staff, specifically Angelica who was incredibly helpful and showed enormous customer service by not cracking while dealing with an angry self-entitled guest who yelled at her about things far beyond her control. Also, the decor was really gorgeous No hot water after dark and not until 4:30am, low water pressure, wifi slow and only in the lobby, windows were not 'soundproof', fan was stuck on high, almost no TP in the room (cold shower at 4am was not fun,) bed hard, no remote. Was not as advertised.
Hmmm--I liked the main entrance, but there's wasn't much going on in that space. At least it looks presentable. 1. Room was not well ventilated. Also, the covers on the sheets were dirty, with stains visible. 2. Room: The lighting in the room was horrible. It felt like I was in a morgue. Brighten it up.3. Room: they never cleaned my room.4. Took 4ever 4 svcs