The hotel is located in the Lotte City building, which includes a bookstore, cafe, convenience store, and is even connected directly to the subway station. My room wasn't on the side with the nice Skytree view, which looks great from the elevator area, but my room still had a lovely view of the lively shopping district below. My room was clean, and everything worked great. Everything I needed was really accessible, and I felt very comfortable walking from the subway to my room at night. It's a very short distance, and there are plenty of people around enjoying the evening life. Most everything was pretty great, though one of the guest booklets seemed a bit old and needed replacing perhaps.
Conviently placed, no more than 30 minutes by train away from all of the majors site seeing area's. 8 minutes from tokyo station is also convient. Easy to find a place to eat nearby as well. and very comnfortable. I booked my reservation hours before i arrived and the staff kept telling me that i had no booked it until the manager came and found my reservation. train your people! also, if you plan to go out at night, make you go out early before the trains close, or you are stuck in 'no night life at all city'.
The hotel staffs are very courteous, always caring for the clients. I enjoyed my stay there. Very peaceful and calm with the trees around. Very close to shopping centres and stations.
Staff Attention Bathroom, too small and smelly