Hoteles en Tokio

Ventajas: First thing you notice when you step inside the hotel is the amazing, spalike scent in the whole hotel. The stuff was so nice and friendly. The view from our room, the pool and the bar is breathtaking.

Desventajas: For iur liking, the mattress was to soft.

Ventajas: Todo excélente !! Habitación, vistas maravillosas , alimentos , personal y ubicación

Desventajas: Todo me gusto !!!!

Ventajas: The property was in a convenient location and had wonderful views of Tokyo. Rooms were well appointed, albeit smaller (but of course you are in Tokyo). Breakfast was great. Good use of technology in the rooms.

Desventajas: Everything about the property was really nice. Our stay was adversely affected by some really poor advice from the concierge, who sent us to a very overpriced restaurant and led us to believe that the dress code everywhere in Tokyo was very formal, something our booking agent laughingly dispelled the next morning, setting my whole family back at ease. Once we no longer used the concierge we had great food experiences in Tokyo.

Ventajas: Ubicación excelente. Abajo hay una entrada de subte así que es fácil llegar a todas partes. El personal es super amable. El desayuno es buenísimo pudiendo optar entre el japonés y el occidental. La habitación es enorme, super cómoda y con una excelente vista.

Desventajas: No se puede entrar con tatuajes al gimnasio ni la pileta ni el baño y sauna. Solo lo dice en la parte de la página que habla sobre la pileta. Creo que debería informar de esto al inicio. Es un hotel 5 estrellas y me parece que esta política no está muy buena. El lounge tiene ricas cosas pero si llegás 7:30-8 PM ya no hay prácticamente nada para comer y eso que cierra a las 10 PM.

Ventajas: Good location and new hotel. Japanese style interior bery nice.

Ventajas: Everything

Desventajas: Nothing

Ventajas: Great high quality hotel. Excellent rooms and facilities. Beds extremely comfortable.

Desventajas: Lots of “rules” spoiled our stay. We were unable to have a drink anywhere in the hotel with our teenage children after 6pm. Under 18s are not allowed to use the pool. Again ridiculous. Over 14 would be a better policy. Extremely expensive for what it was.

Ventajas: I cannot say that I have much experience of ultra-luxurious hotels, but this one is absolutely stunning! You can find everything your heart desires; and the architecture, the interior design and the comfort level provided make it a memorable stay worth your while - and definitely worth the price tag! My sister and I were sad to have to go..

Desventajas: Every little detail is so well taken care of; seriously, we could not find any flaw!

Ventajas: All was perfect !!

Ventajas: It is actually a very nice hotel. The staff were very attentive, technical items in the room was nice and the room was very nicely decorated, The bathroom and water closet with the Toto washlet was also nice.

Desventajas: A third of the room's view was of the roof (of the main building) which was beyond disappointing considering the view was the reason I booked the room. So if the view is important to you, then upgrade the room (which we would have done but was told the hotel was full), check in very early or stay somewhere else. They should market these rooms as partial views to avoid disappointment. Other than that, the room was nice. But then again, there are nice rooms all over Tokyo for a lot less money.

Desventajas: My wife and I went to the pool area where the staff were very rude....WE were told in this huge hotel that only 8 people are allowed in the pool at any time...We were told to stand and wait..after 15 mins we were allowed into the pool, My wife and I got into the spa and no one else was in the spa, i attempted to take a photo of my wife in the spa and a staff member ran out rudely gave me a card telling me no photography ..like what ?? Im taking a picture of my wife in a spa by herself in a hotel we spent $1000 a night for...give me a break....

Ventajas: I enjoyed most everything about this hotel. The room facilities were amazing, it was very clean, modern, staff well trained and discrete although English wasn’t really well spoken. Location is great, many restaurants around and metro line quite close. Great view. A Starbucks and Dean and Deluca in the building. Very classy, breakfast very enjoyable too.

Ventajas: Size of the room, gym

Desventajas: Nothing

Ventajas: everything！

Desventajas: nothing

Ventajas: Clean, pleasant and helpful staff, access to the Tokyo Palace grounds for a walk or a run.

Ventajas: I booked a studio apartment and on arrival we were upgraded to an executive apartment suite. Very luxurious. Separate bedroom. Full size kitchen. Large bathroom and shower. Two toilets. One accessible from the bedroom and the other from the hallway in the living area. Very well appointed with a washer/dryer. Two large screens TVs with english speaking programs. Windows at the front of the building but views only of the skyscraper across the street. Did not use the poop or gym. Breakfast buffet style in the restaurant was good.

Ventajas: First of all, I want to talk about its convenient location. It is literally "connected" to the Otemachi station, so you can easily access to the hotel. Also, I could enjoy the view from the window. I stayed at the top floor so that I could see the whole city, including the Imperial Palace and its garden.

Desventajas: Unfortunately, my credit card didn't work at the first time. After I called several banks and card companies, it turned out it was hotel's mistakes. I managed to pay through the internet link they sent to my email.

Ventajas: Thank you for everythings .

Ventajas: Good design and new

Desventajas: Located in the office area

Ventajas: Las habitaciones Cómodas y Espaciosas muy Buenas, me quedé 13 días en total, me Atendio un Espanol Ricardo un Sr Elegante y Distinguido, me colaboró Muchísimo, su atención Invaluable . Muchas Gracias Ricardo por tu Ayuda en el Hotel

Desventajas: El Desayuno no está a la Altura de su Precio , optamos por desayunar en otros Sitios con mayor Variedad.

Ventajas: Staff is incredibly helpful and polite, rooms are very comfortable, spacious, well decorated and with amazing views. Breakfast is very good. Impeccably clean. Great location with direct access to the metro station and plenty of restaurants. Within walking distance to the Tokyo station.

Desventajas: Can’t find any faults except for the single soap bar provided - two would have been better (one for the sink and another for the bathtub).

Ventajas: El desayuno muy completo pero caro

Ventajas: Hay mejores

Desventajas: Desayuno, poca variedad

Ventajas: El cuarto era un Apto muy Cómodo Lavadora y Secadora microondas Horno estufa absolutamente Completo todo para Cocinar.

Desventajas: El Desayuno demasiado Caro 35 dólares y era Bueno pero no EXCELENTE, no vale lo q Cobran.

Ventajas: Moderno, limpio y ordenado. Gran ubicación en Asakusa!

Desventajas: Más punzantes cuando quería extender mi estancia.

Ventajas: It’s very near to the Temple and Tokyo Skytree and the staffs were super nice and friendly.

Ventajas: The hotel is 200m away from the Sensoji Tempel and has a lot of restaurants and shops nearby. The room and bathroom are pretty big for Japanese standards. The bed is comfortable and its quite. The staff is very friendly.

Desventajas: There was dust on the furniture. Provided Smartphone getting bright in middle of the night.

Ventajas: clean and near the asakusa station staffs are very helpful quiet as well

Desventajas: a little narrow？ and room service person will not help to tidy up our clothes, cosmetics on the bed and desk, which is totally different from the other hotels where we had been.

Ventajas: I would like to comment on the front line staffs and restaurant that is always helpful and cheerful. they are prompt in assisting our enquiries and also they have kindly assisted to send our wifi pouch that we forgotten via courier when we were at namba. hotel is beautiful, clean and near sensoji temple and the street! We would like to stay here again if we will travel to japan, tokyo. Asakusa is just a wonderful sight! they also have welcome drinks, goodies, internet, drinks from a machine till a certain time, laundry at 3 levels that cost 300 yen, vending machine, ice maker and microwave wave!

Desventajas: depends on which train line you take, the exit can be about 10 mins walk to the hotel but you can take it as a stroll and see the light of asakusa!

Ventajas: Very liked this hotel. Great location in Asakusa - the district, which is interesting both in the middle of the day and also in evenings. All facilities, including ice machine, microwave, vending machines, laundry, and free morning coffee.

Desventajas: Still the small room. Not enough place for cases, and some hangers in the corner instead of the closet.

Ventajas: great spot: footstep from tourist places: Asakusa temple, all the tourist shops, and the river for a cruise

Desventajas: Beware there are several Asakusa stations. 1 is very close to the hotel. the one with the shuttle to/from the airport is about 10-15 min walk, with your luggage, look for exit A2b for elevator. Our son had crutches. we had to book a taxi to get there with the luggage and the crutches.

Ventajas: Location/clean/staff/room

Desventajas: Bar not very lively

Ventajas: Desayuno y ubicación

Ventajas: A 7 min andando de la estación de Akasusa. En un barrio típico muy agradable con muchos restaurantes y tiendas. Muy buen desayuno. El personal muy bien.

Desventajas: No tiene gimnasio ni piscina ni spa.

Ventajas: La ubicación ya que está al lado del Sensoji y Nakamise Street. El barrio es muy bonito y turístico, tiene muchas tiendas y lugares para comer. También está a un par de estaciones en metro de Akihabara, Parque Ueno y Tokyo Skytree. Entregan un teléfono que me fue muy útil los primeros días mientras me ubicaba en Tokyo y tuve una vista increíble al Sensoji y a la Tokyo Skytree.

Desventajas: El lavamanos, inodoro y ducha estaban separados lo que era un poco incómodo. Si bien la ubicación es espectacular, no queda cerca de una estación de JR por lo que todos los días debía tomar la línea Tsukuba Express hasta Akihabara (210 yen aprox). De todos modos la ubicación lo compensa.

Ventajas: Location was great. Near Don Quijote and train stations. Room was big and clean. Very happy with the smooth checking in and out.

Desventajas: -

Ventajas: The service and the location

Desventajas: Room size is a little bit small

Ventajas: Sheer luxury and peace above the Tokyo skyline. The staff were incredibly helpful and nothing was too much effort. I can’t describe how much of a special experience it was to stay here. Don’t muck about, book this hotel. Now.

Desventajas: The gold was too bright. Joking, there was nothing we didn’t like.

Ventajas: Great location on top of Tokyo station, friendly staffs, excellent service ! Quiet and comfy environment. Staffs arranged everything for kids, also lovely cookie with eatable coloring pen. and now they can remember Shangri-La!

Ventajas: Everything

Ventajas: bed is big for my family with 2 kids

Ventajas: Staff were very friendly and approachable and assisted perfectly with my proposal. Hotel itself was perfect and comfortable beds were nice and soft, we had the perfect night sleep.

Ventajas: Los servicios anexos: devolución de mi wifi, escort al tren a Narita.

Ventajas: The customer service and luxurious room

Desventajas: I had to leave

Ventajas: We chose Horizon Club rooms which was a delight for relaxing when back at the Hotel. The breakfast and snacks at the club lounge were excellent and the staff most helpful.

Ventajas: Was one of the best hotels I ever stopped in -staff are amazingly helpful-loved the room -food in horizon club lovely and that view is wonderful-loved the little washbag of goodies too -I’m am still using them now

Desventajas: Nothing bad to say was the best start to my trip to Japan -just wish I could have stopped longer

Ventajas: Spacious room, service, clean, location and view of the city.

Ventajas: It was absolutely superb. The staff in the Horizon Club could not have been more helpful. Our room on the 37th floor was large and extremely well presented.

Ventajas: Possibly the best service we've ever had at a hotel. A real gem in the heart of Tokyo. So much to do, see and eat within walking distance.

Desventajas:

Ventajas: Easy to get to from Haneda or Narita airports, unless there is a typhoon and you end up landing at Chubu! (At least the airline concerned compensated us for the travel back to Oshiage.) There are plenty of places to eat nearby - more expensive at the Sky Tree but cheaper in the streets around. The hotel is within walking distance of Asakusa. Staff are very welcoming and most speak excellent English. Laundry facilities on site, and vending machines (including Asahi beer). There is a supermarket on the ground floor with plenty of takeaway items at reasonable prices.

Desventajas: The TV didn't have a USB port to let us play the movies we had (we watched them on the laptop instead). There aren't any outside areas to go and relax. Our room was small - with a double bed. Have previously stayed (a year ago) with a larger twin bed room. The cost is perhaps a little too high for the facilities and experience. Breakfast is 2,000 Yen.

Ventajas: Everything

Ventajas: Excellent and very friendly staffs and overall service is fantastic. Left our luggage there when we went off for a day, and they were in our new room when we checked in again.

Desventajas: Nothing about the hotel.

Ventajas: Great location, spacious rooms. staff was friendly and hardworking

Desventajas: The breakfast buffet was a disappointment. Price was a little high.

Ventajas: La ubicación es perfecta! el área tiene de todo, el personal muy amable. Puedes caminar, tomar autobús o metro. Tienes centro comercial, restaurantes.

Ventajas: Un hotel funcional y bien ubicado

Desventajas: Habitación un poco pequeña para dos personas

Ventajas: Good and convenience Location. Great for family stay.

Desventajas: No comnents

Ventajas: Everything Staff, Location, Services, Great hotel Thank you for everything

Ventajas: Conveniently located near Skytee town / Oshiage mall, this hotel is a great pick if you have a family and want to hang out in that area. Right next to the station and a 30 second walk to the mall.

Ventajas: Great location at the foot of the Sky Tree - easy access to train for return to Narita. Shops around including supermarket at the ground floor.

Desventajas: All good.

Ventajas: The Solamahi Center is full with many many restaurants. There is a lot to choose from

Desventajas: Room size was small. and there is no Lobby at the hotel nor a bar !

Ventajas: We stayed here with our daughter and so what made this hotel so remarkable was its location. It was right across the street from Oshiage station which has a direct route to and from Narita. It is right across the street from a HUGE shopping center, right next door to an awesome two story grocery store, right around the corner (30 sec walk from hotel front door) from an awesome little 24hr food joint and also right around the corner (30 sec walk from hotel front door) from a 24hr convenient store with an ATM machine. Location, location, location, clean rooms, friendly staff, free cell phone to use in and out of the hotel room all made the experience here amazing.

Desventajas: Absolutely nothing.

Ventajas: The location was great and the room very comfortable.

Desventajas: The breakfast was a little disappointing - not enough variety. We came later and some of the food had gone and not replenished.

Ventajas: The facility is really cool being at the Tokyo station, the staff are exceedingly friendly and helpful (they have a greeting service that meets you at the platform of the train and escorts you to the hotel- so nice to not have to use the phone to find it!)The rooms are beautifully appointed- very luxurious.

Desventajas: There was nothing I didn’t like- it is expensive but they really make an effort to give you your monies worth in service.

Ventajas: Gorgeous property. Only wish they had shown us the spa and workout area. We only saw it as we departed and missed what looked like a fabulous experience. The breakfast buffet was other worldly.

Desventajas: All excellent. Staff exceptional. Rooms excellent.

Ventajas: Location is convenient to shopping at Omotesando.

Desventajas: Breakfast at the Japanese restaurant inside the hotel provides very little food variety, not up to Westin standard.

Ventajas: Stayed here twice during our trip to Japan. Enjoyed everything about our stay. The restaurant Camellia was lovely and we ate there most evenings. Everybody was very helpful during our stay. The location is second to none.

Desventajas: Nothing to dislike.

Ventajas: Concierge team was fabulous and extremely professional and helpful.

Desventajas: Japanese breakfast selection was very good but Western pastries and bread were quite average which was quite disappointing given how good Japanese pastry chefs are in general. Also their coffee could be improved

Ventajas: Me gusto todo. Solo las habitaciones un poco pequeñas y no tenía cajones para guardar la ropa

Desventajas: Lo que dije anteriormente

Ventajas: The location was excellent and the staff were helpful and efficient.

Desventajas: The bedroom was a little small but the bathroom made up for this.

Ventajas: Interior of the room was extraordinally beautiful and functionable. Quality of bed, furnitures and bathroom, everything was great. I stayed in the room which was facing to Marunouchi side, the view from the high window was exceptional. I was also surprised that the roof of the dining room was renovated to glass so that lots of natural sunlight is taken into the space. It made us very comfortable at the moment of breakfast.

Desventajas: Breakfast itself was not as good as expected though it was pricey. Especially I was dissapointed at the quality of breads. It was somehow baked 2 days ago. The room we stayed was located farest from elevator accessed from the lobby. I thought there should be two receptions on the ground floor so that guests could access to the room easilly.

Ventajas: Central location!

Desventajas: Disappointing - small & Very noisy - room at long Walk from lobby.... Till Very late a lot of noise from station... Could change room at midnight but with early departure not useful... Staff not Very friendly. No value for money

Ventajas: Love the hotel and the location can’t be more perfect

Desventajas: The staff makes everything great

Ventajas: Magnifico hotel, instalaciones de lujo, desayuno espectacular

Desventajas: había reservado una suite para no fumadores. la habitación claramente había sido fumada - cuando llegué a la habitación había un purificador de aire junto a la cama. no estaba nada fresco. el hecho de que todavía hay habitaciones para fumadores que se pueden "cambiar" a para no fumadores? además, tuve un problema con la solicitud de la tarjeta de visita. el hotel en sí es hermoso, pero tratar con asuntos inesperados no muy bueno, especialmente por el precio.

Ventajas: Great location (Mitano ku), Staff was extremely helpful to get us around and find a hospital quickly(English speaking) to get my daughter treated. Loved the breakfast at Ritz and the view from the room (Million $). Hospitality at best, thank you Ritz Carlton.

Desventajas: None

Ventajas: Every aspect of the staff was the best in the business

Ventajas: Very big room with fantastic view of Tokyo Tower. Metro is underground which is convenient to Ginza and Shinjiko. A preimium Shopping mall is just beside. Shuttle bus is direct from Narita Airport.

Desventajas: Quilt is a bit thicker.

Ventajas: Everything is absolutely top of the range

Ventajas: One of the best hotels that I’ve been in my life! Everything is really well done!

Ventajas: Warm, smiling staff, comfortable and elegant. Tasty food

Desventajas: Nothing at all

Ventajas: The welcoming was amazing and the staff were very friendly and helpful during the entire stay! Also the size and quality of the room!

Desventajas: There was no iron in the room, however once I asked the staff got me one

Ventajas: Ritz-Carlton always Bravo!

Ventajas: El ambiente tan agradable del lobby bar, así como las maravillosas vistas de noche y de día

Desventajas: que acabo el viaje

Ventajas: Breathtaking view from the room + Excellent service from the staff.

Desventajas: If anything room features (e.g. bathroom tech) could have been improved. Nothing major though.

Ventajas: Breakfast buffet was excellent. Concierge service was exceptional and offered many options for family excursions. Their restaurant recommendations were perfect. Front desk personnel and even valet services were outstanding! True Ritz quality displayed here in Tokyo!

Ventajas: La habitación, las vistas y la atención y cuidado en todos los servicios . Además el restaurante Azzure 45 una experiencia gastronómica fabulosa

Ventajas: Good place to relax..,

Ventajas: Clean ! Convenience store is very good idea.

Desventajas: None

Ventajas: The hotel is in such a stunning location right on the sea, you get the best of both worlds! The constant shuttle buses to and from Disney and the train station meant that we had amazing access to everywhere and had no limitations on our plans. The staff were so lovely, would happily go out of their way to help. The rooms were clean, spacious and comfortable. I have no complaints! Would happily stay here again in the future!

Ventajas: The view from the hotel is nice. The room is spacious.

Desventajas: Beware your belongs. If you left anything behind the room. They cannot find it.

Ventajas: The (double) room was big enough for four people and was very comfortable. Having the convenience store in the hotel was great (as we were a bit jet-lagged anyway, it was also good not to have time pressure for breakfast). Value for money was very good.

Desventajas: The location is obviously not very central. Having said that, the shuttle bus to the train station worked really well, and the comfort and value made it worth the extra travel time.

Ventajas: The size of room was comfortable. Enough space for 2 persons.

Desventajas: Nothing at all.

Ventajas: Quiet and nice view. Near the sea and nice promenade. Near the park. Not far from Disney

Ventajas: Todo estuvo muy bien! Tiene una zona costera para hacer running muy comoda, los buses tienen una frecuencia muy buena y el bus de narita llega y sale del mismo hotel! Súper cómodo

Ventajas: El tamaño de la habitación . Los servicios de transporte

Ventajas: The beds were comfortable and the room was comfortable. We also really enjoyed the bathroom.

Desventajas: We didn’t like the price of the hotel restaurant. We were over charged for a meal due to the fact the restaurant manger changed the price after we were seated. So don’t eat at the restaurant, I would suggest just grab snacks from Lawson or eat some place else.

Ventajas: The view from the room was superb. An amazing view of the bay and Tokyo skyline. The room was large and spacious and the facilities and provisions in the room excellent. The breakfast buffet was very good, a huge selection of traditional Japanese and international and a great start to the day. The supermarket on the ground floor is a welcome option after a long day out at Disney or sightseeing in Tokyo, especially offering good value and an alternative for families.

Desventajas: Nothing. We enjoyed every minute and loved the room.

Desventajas: I like the staff very helpful and friendly,, the room is very clean every thing there is excellent except the TV channels very poor

Desventajas: Every moments was quite good before last moment at the hotel . When i leave the hotel.. there was two bellboys however no one even try help me to put my big carriers into taxi. All they did was just standing by me and watched it.

Ventajas: Everything was perfect from the rooms very well designed and spacious to the rooftop bar, gym, spa ....

Ventajas: The staff were incredibly pleasant . Enjoy a drink at the bar with a lovely view and pianist playing . The gym was amazing

Desventajas: The construction so don't pick park view

Ventajas: Good quality of breakfast. I particularly like bathroom design. Round shape of bathtub is very interesting and comfortable. Good idea!

Ventajas: Exceptional service and a very beautiful room, it felt like a little oasis in Tokyo! The complementary cocktail hour was a lovely touch and the grill tavern restaurant was delicious with an equally delicious wine list!

Ventajas: The view is perfect !!

Ventajas: The location was paramount - central to excellent shopping areas as well as not far from a major subway stop at Toranomon Hills, which made it easy to get to fun areas like Roppongi and Shinjuku. The hotel is modern but still has very traditional Japanese accents, which gave it authentic energy. The staff is friendly and knowledgable and the concierge provided helpful recommendations for dinner and activities. The bed is firm but comfortable and the Tower View is a MUST, worth the additional cost. The bathroom is spacious and well designed and the robes were the best! Also, the daily refills of complimentary wasabi crackers were a nice touch. We did breakfast in the morning at the hotel and it was delicious! If you have time, be sure to check out the pool and the spa on the lower floor.

Desventajas: Honestly, it was one of the best hotel experiences I've had internationally. I did not try the restaurant, and sometimes the elevators took a while to arrive (since you have to change to get to hotel guest elevators), but overall it was a seamless stay.

Ventajas: Inside atmosphere

Ventajas: Las vistas desde nuestra habitación. La decoración del hotel.

Desventajas: El desayuno no era demasiado bueno...

Ventajas: The services of their staffs provided to customers. Friendly and promptly!

Desventajas: Nothing

Ventajas: Everything!

Desventajas: I thought breakfast was good but a little steep in price but after all the views are breathtaking and you are on 51st floor of a 5 star hotel worth every penny !

Ventajas: Servicio perfecto cuesta dinero

Ventajas: A localización está conveniente, cerca de Ginza y los restaurantes.

Desventajas: Nuestra solo fue limpiado ente 15-16 horas.

Ventajas: 1,Very good but too old! 2,The services are very very good and impressive!!

Desventajas: So small room not suit for five star actually

Ventajas: fitness center

Ventajas: We love the staff.

Desventajas: I wish beauty salon has no day off. In a hotel this kind of service should be 7 days a week

Ventajas: The staff is awesome! This is also an historic hotel in a great location.

Desventajas: I felt like this could be a great place for conventions, but seemed a little outdated for tourist travelers. We were staying in the Tower building. The Main building may have been updated in the last 10 years.

Ventajas: Hotel location is great close to Hibiya Subway station and Ginza shopping district. The staff at the Hotel are amazing, extremely welcoming and helpful.

Desventajas: I don't like how the gym/pool has a usage fee that is not included in the price. Especially when the room rate is quite high.

Ventajas: El servicio

Desventajas: El estilo del hotel Habitación pequeña Restaurantes muy caros

Ventajas: Location, view from the room, service levels, staff focus on customer needs

Desventajas: Nothing

Ventajas: Good

Ventajas: Excellence of service, cleanliness and food

Desventajas: None

Ventajas: We liked the fact that the room was definitely bigger than many in Tokyo. The staff were very friendly. Taxis easily available at the hotel and the metro line was just 3 minute walk from hotel.

Desventajas: I don't normally like to complain but so many things let this hotel down for us. The hotel room was very dated. We had 2 single beds when we requested a double. The bathroom very uncomfortable to use as the door opened inwards and was in the way when you used the basin. The bath had not been cleaned after last guests.' The breakfast was very mediocre....the Japanese breakfast food was unremarkable and western style breakfast just so so. The hotel is so huge that its a really long walk from entrance to your room...2 lift rides to get there. The first day we got so lost in the hotel among all the shops and levels, I was nearly besides my self as it was so hot and we seemed to walk for ever. Even though I think it was an original Frank Lloyd Wright design, it was not our favorite hotel for sure.

Ventajas: It’s a fantastic hotel!!!!!

Desventajas: The rooms are a bit old style

Ventajas: Convenientemente ubicado en Ginza con una estación de metro justo fuera de la entrada del hotel.

Desventajas: Solía ser un hotel de negocios, pero no más. Uno y único restaurante en el hotel. Ni siquiera permitiría a los huéspedes tomar bebidas allí por la mañana sin pagar por un desayuno completo tipo buffet y a mis invitados y tuvo que encontrar otro lugar fuera del hotel para una reunión.

Ventajas: Ubicación

Desventajas: I dislike the TV board lighting where it's also the working area for laptop. It's too bright to work with laptop, but if I switch it off, it's too dark.

Ventajas: ubicación y comfort

Desventajas: no había gym

Ventajas: My 4th stay. So obviously it works well. Loved the room on the higher floor. Best to take a room which is road facing.

Ventajas: Our second stay here. Great location.

Ventajas: The location, the staff, the room couldn’t be faulted.

Desventajas: Breakfast was rather expensive.

Ventajas: Location/Clean

Desventajas: None

Ventajas: The Location is great & modern designed

Desventajas: Room size is too small

Ventajas: Perfect location. One minute from the subway entrance, and 5 minutes from Ginza street.Very clean room and super comfy bed.

Desventajas: Tiny room. Opening 2 suitcases is impossible.

Ventajas: Location

Desventajas: Price

Ventajas: Me gusta la ubicación del hotel, en Ginza. La relación calidad precio es perfecta para Tokio

Desventajas: nada

Ventajas: Excellent housekeeping n fantastic location

Desventajas: Limited tv program selection

Ventajas: Very convenient to shopping areas and restaurants

Desventajas: Quite small space in the room!!

Ventajas: Servicio increíble. Hermoso hotel

Desventajas: La ubicación no es la mejor, lejos del centro de la ciudad

Ventajas: Room

Desventajas: Lost in translation

Ventajas: Loved the view from the 46th floor of Mt Fuji. Breakfast was fabulous, room service was amazing. Even though certain items were not on the menu, the staff was kind enough to have it specially prepared for us. Overall the staff was very polite and willing to assist whenever asked.

Desventajas: The ambiance a little too dark in the lounge area at night. But I guess they needed to set the lightings like this so that the amazing view could be enjoyed from the 41th floor.

Ventajas: Sin duda los puntos fuertes del Park Hyatt son su ubicación y ser un icono de Tokio tras aparecer en la película ‘Lost in translation’. Inmejorable el bar de la planta 52.

Desventajas: 1. El estado de conservación de las habitaciones; muebles rozados o electrodomésticos anticuados (tv del baño...). 2. El vestuario de la piscina es diminuto (poco más que un baño de una habitación y no cuenta con elementos esperados en un hotel de este nivel, por ejemplo el secador de bañador.) 3. Completamente desproporcionado la relación calidad/precio. Hoteles del mismo nivel como los Conrad tienen tarifas por menos de la mitad del precio de este. 4. Constantes eventos (bodas) que hacen incómoda la estancia. 5. Una habitación con una tarifa de 800€/noche aproximadamente con impuestos incluidos no tiene acceso a la zona de SPA, hay que abonarlo aparte...

Ventajas: Customer Service was excellent! They gave me a set of tea pot because they served me broken glasses and cups every morning The layout was confusing but the staffs tried their best to help Overall, i do feel very welcoming especially you just had a long flight

Desventajas: I never stayed in a 5-Stars hotel, where i had so much complaints at one stay (5 days, 4 nights) 1. The glass in the bathroom was chipped, so i put it aside to the table so the maid could take care of it for next swift 2.,Similarly, i also found my tea cup was cracked as well. So i placed it together with the chipped glass. Day2, i found thr exact chipped glass and cup were put back exactly where i found them. So, i moved them to the table, so the maid could replace them Day3, they were back to the same place, in the bathroom and tea set. Finally, i called the housekeeping. I wondered how they cleaned the glasse and cups?! The exact broken glass and cups were back. Did they actually use machine to wash them? However, their response was very kind and they even offered me a set of new tea pot and cup !! 3. Breakfast - i.They served a tray of empty jams (used by someone else) - Yike ! Pretty gross. ii. When i went to get my second round of fruits from the buffet table, they cleaned my table including my unfinished food and capuccino iii. With the price they charged, the buffet breakfast quality and quantity are very underwhelming! 4. Dining - Western dining They claim it is a French cuisine. Mmm, Nope. They are not French cooking at all. If you serve the fish inside a Staub pot, you then call it French. Then maybe :) But the menu does have a good variety of protein and even have glutten-free bread. The service was very slow, but with "customers are always right " attitude. The fishes we ordered were tiny and dry. Again, could not complaint because the people were so nice 5. Dining - Japanese They are extremely over-priced with a nothing special taste. Again, great service with not so good food and very pricey 6. The layout of the floor and.location of lobby was weird! So confusing. Not matching a pricey, 5- Star hotel, or comparable to other Grand Hyatt international hotels 7. No Limo-bus going to Airport before 9am.

Ventajas: Todo, la amabilidad del servicio, las vistas, el desayuno, la piscina, el jazz bar... lo cerca que está de todo... genial

Desventajas: Igual el precio pero lo que recibes y como lo recibes esta genial

Ventajas: Probably the best hotel I did in my life

Desventajas: Nothing. All was perfect

Ventajas: Bed swimming pool

Desventajas: Television channels limited no international channels

Ventajas: One of the best hotels I've ever stayed in. Staff were super attentive and the facilities were amazing. We were in a deluxe king - it was on the 47th floor facing Shinjuku station so gave great views across the city. Being able to have 24 hour breakfast in the room on the day we were leaving was a big plus. Had a good gym (also on the 47th floor), and the bar on the 52nd floor was beautiful (even if the drinks were a little pricey at 2400 yen each). Would definitely stay there again.

Desventajas: Very little to comment on here. The location is a little far from Shinjuku Station (about a 15 min walk), however the hotel does provide a regular shuttle service to and from the station (every 20 mins until 9:30pm).

Ventajas: A phenomenal experience of first rate service, comfort and view. A bucket list hotel for sure.

Ventajas: Everything clean and nice and comfortable

Ventajas: Great hotel with amazing views over Tokyo. Loved our stay there. Also had a great dinner in the top floor restaurant.

Desventajas: Hotel was a bit out of the way for sightseeing and some parts of it a bit dated with regards to the design, especially considering the hefty price tag. Would probably go for something in another city district next time.

Ventajas: El hotel era un oasis en la ciudad. El personal fue excelente y fue una de mis mejores experiencias en un nuevo lugar.

Desventajas: El hotel comienza en la planta 28, por lo que se siente separado de los alrededores.

Ventajas: ¡el grado superior de nuestras dos habitaciones en una suite de dos dormitorios es inolvidable!

Desventajas: Nada

Ventajas: Location in superb district of the town, amazing view, lobby bar - the best of All

Desventajas: nothing

Ventajas: Wonderful spot, need to understand a bit how to best walk to it and around it, but that is just about reading all signs. Beautiful hotel, wonderful rooms, service is fantastic. Very good breakfast selection. Would come here again and again

Ventajas: Great atmosphere, very convenient stay

Desventajas: Nothing

Ventajas: muy buen hotel

Desventajas: horas de servicio en restaurantes, horario del spa

Ventajas: Staff are all super nice and warm welcome with the best view from hotel room

Desventajas: couldn't be better

Ventajas: La atmósfera refinada y las increíbles vistas a la bahía desde la habitación, impresionante el skyline iluminado de noche. El personal extremadamente amable. Gimnasio y piscina con vistas, spa premiado por sus tratamientos. Buena ubicación, junto a los jardines de Hama Rikyu, muy cerca de la estación de Shiodome (JR) y a un paseo a pie de la zona de Ginza y del antiguo mercado de Tsukiji.

Desventajas: Absolutamente todo perfecto. Evidentemente el precio es elevado, en concordancia con los servicios.

Ventajas: Everything

Desventajas: Everything is excellent

Ventajas: Amazing hotel on the top floors of a high rise. A destination for those visiting Tokyo even if you’re not stay at the hotel. Room and service staff exceeded every expectation. Staff spoke enough English to be able to assist with navigation sight seeing and dining. Location puts you right on a main train station and within walking distance of shopping and many diverse districts of the Tokyo area. Our rate included breakfast which I would highly recommended. Definitely one of the best we’ve had during our years of travel. The diverse selection of food and again, the service made it outstanding. Our teenage son was in food heaven.

Desventajas: The only negatives were minor - the rooms lacked any USB ports or enough plugs to charge everyone’s electronics but I’m sure if we had asked someone would have immediately come up with a solution (service was impeccable). The only other thing to note is that the restaurants run about $150pp for dinner (food only).

Ventajas: Very good facilities and generally very helpful staff.

Desventajas: Food options were very expensive, and not at all to our liking, particularly the lack of simple breakfast options and the extraordinary cost of a cup of coffee!

Ventajas: Highly recommended

Ventajas: Room was stunning - view amazing. Spa and fitness room, Japanese restaurant was great.

Desventajas: Bar, service slow and expensive.

Ventajas: The bayside view is great, that’s what you pay for.

Desventajas: A bit difficult to access from street level.

Ventajas: everything was beautiful

Desventajas: Nothing

Ventajas: Highly recommended, absolutely perfect.

Ventajas: Concierge is excellent! Helped me for Route plan, packing my shopping stuff... The room facility is SMART enough.

Desventajas: the swimming pool doesn't allow kids t go.

Ventajas: Great size rooms with awesome views. Staff were fantastic. Loved the pool facilities too. Would definitely stay again.

Ventajas: The staff is very friendly and helpful. The location is amazing the quiet part of the city but also have loads of restaurants and shops a few streets away. With a subway station we can go to any places easily. The room is clean with good views.

Desventajas: Sometimes the cleaning lady took away the toiletries and didn't put enough back and it's hard to communicate with the cleaning department over phone. Other than that everything is great.

Ventajas: This is truly a 5* hotel. Everything is simply excellent. View. Style. Linen in the room is changed every day ! The staff is simply ultra friendly and just perfect. Luxury at it’s best.

Ventajas: The room , the pool, the staff. The hotel design was amazing!

Ventajas: breakfast food is very good.

Ventajas: Céntrico y tiene en el propio hotel una estación de metro, importante en Tokyo para moverse. Habitación grande y limpia. El personal de limpieza habitaciones y bar encantadores.

Desventajas: Sólo se puede fumar en el bar, que es carísimo. La comida del bar es sumamente cara y las raciones pequeñas. El desayuno sólo se sirve hasta las 9:30h incluido fines de semana, después de las 9:30 h es desayuno a la carta. Aquí se nota mucho que es un hotel de negocios , el hotel y la zona durante la semana están animados , el fin de semana está vacío, sobretodo la zona para buscar rest para cenar. El personal de recepción están un poco perdidos.

Ventajas: Todo

Desventajas: Desayuno muy bueno pero un poco caro

Ventajas: Very friendly staff, very professional and efficient. From the concierge team to the cleaning staff.

Desventajas: Continental breakfast to improve a little.

Ventajas: Location

Desventajas: Discriminatory treatment of my children who, by the way, paid like adults

Ventajas: Este es un gran hotel Está muy cerca del tren y a poca distancia de otras atracciones. El área está en un área segura y bien iluminada. Las habitaciones eran de buen tamaño y no tuvimos problemas. El personal era extremadamente agradable y servicial. Todos hablaban algo de inglés. ¡Sin duda me alojaría aquí de nuevo!

Desventajas: La señal de internet en la habitación es muy débil y se apaga al azar

Ventajas: Habitación muy limpia así como el baño. Baño de estilo japonés, que es muy práctico. La habitación era pequeña pero funcional. El check in fue fácil y el hotel tranquilo.

Desventajas: El desayuno era bastante básico. Las instrucciones del aire acondicionado solo estaban en japonés. No es muy céntrico en la zona de Shinjuku, pero cerca de buenas conexiones de transporte.

Ventajas: Personal amable Un servicio estupendo Buena ubicación Fantástica vista desde la habitación

Ventajas: Comfortable room with small kitchen. Enough space for 3 people. Very clean .

Desventajas: Quit poor breakfast ( continental ) . But you can find yogurt, omelette, sausages, some vegetables , etc, for our family is enough .

Ventajas: El metro está a 3 minutos caminando (salida norte). Hay un italiano y un supermercado justo al lado, tiene lavandería gratis autoservicio!! Viene muy útil cuando llevas varios días viajando. La habitación triple muy amplia y cómoda, con cambio de toallas y limpieza diaria de la habitación. El personal de recepción muy atento y habla inglés. En la habitación hay plancha y tabla de planchar, friegaplatos, microondas, mini nevera, un placa para cocinar y todo el menaje de cocina necesario, si se viaja con niños es muy útil.

Desventajas: En general todo estuvo bien.

Ventajas: We have a two-bedroom suit. The room is on the top floor with a nice view. It has all we need like washing machine, microwave, iron, utensils, etc. (except you need to pay 100yen for washing powder.)

Desventajas: Breakfast is disappointing, though it is not expensive (600yen each). Prefer to have breakfast outside. There are some restaurants for breakfast near okubu station (Japanese and western).

Ventajas: Location was great. Not in the heart of shinjuku which would have been madness. Just at the fringes which makes for a great escape from the bustling city centre.

Desventajas: The dryer in the basement was not working well.

Ventajas: The hotel was very conveniently located very close to the Okubu Yellow line (closest) and Shin-Okubu Green line. You can walk down to Shinjuku in about 10 minutes and there are plenty of restaurants nearby. The staff were very helpful and friendly. We were able to check in a bit earlier which was welcome after a long flight. The room was clean and had good air conditioning. With 3 adults in one room with suitcases it was just about the right size once we rearranged a little. The bathroom and toilet were a decent size and because they each had their own door allowed us to all get ready in the morning without issue.

Desventajas: There was no communal area that had a bar. There was coffee from a machine but nowhere nice to sit and relax. There was a breakfast area to the side of the reception but it seemed a bit dark and dingy. Its a shame the hotel couldn't do something nicer with that area.

Ventajas: Ubicación Amplio apartamento. Todo nuevo. Limpísimo. Bien equipado. Vistas increíbles.

Desventajas: Nada

Ventajas: A whole apartment with washer dryer and kitchen. Nice supermarket downstairs with very helpful (with my strange sign language Japanese) staff. Subway station next door but walkable to Shinjuku, walked it three times. AMAZING izakaya restaurant a few blocks south on Otakibashi-dori a few doors south of the intersection with Syokuan-dori, next to Lizarran (Spanish?).

Desventajas: Decor was a little plain? Neighborhood looks at little down market but was totally fine.

Ventajas: Todo muy limpio y muy confortable. Tienes todo lo necesario en el apartamento. No te atiende el personal pero la llave está en una caja de seguridad a la que se accede con un código que te dan con la reserva una vez que llegas al apartamento. Los colchones están el el suelo al estilo japonés pero son muy cómodos. Hay un armario en la habitación, microondas, frigorífico, secador ....

Ventajas: Very spacious rooms, quite location, close to train station, and lots of restaurants and shops nearby. Good value for money.

Ventajas: location, clean n staf

Desventajas: breakfast too minimum

Ventajas: Staff response

Desventajas: The location was not as central as we expected

Ventajas: Staff helpful, rooms great for a family stay.

Desventajas: Just a little bit further out of the main area of Shinjuku. Close to a station though and only one stop in so not a big issues.

Ventajas: Very good location and very helpful staff

Desventajas: There were stains on the furniture in the room

Ventajas: Hotel and room were beautiful, clean, great view, well sized, included a huge number of amenities. Excellent location near a major transportation hub, allowing ready access to all corners of the city. Staff were wonderful. Leaving bags before and after check-in/out was a breeze.

Ventajas: Stayed here before and loved it. The staff is very efficient and friendly. Excellent location. Close to everything I need.

Desventajas: I liked everything

Ventajas: The accessible bathroom was ok: no shower chair or shower facilities in wheelchair area, bath only.

Desventajas: Shower chair

Ventajas: The skyline of Tokyo from the room and the hall is great. The room is very comfortable and the bath is very funny!

Ventajas: El hotel es muy bueno, algo caro. De hecho el desayuno es muy caro. Las habitaciones son pequeñas para lo que cuestan, pero en cambio tienen unas vistas impresionantes. Por otro lado siempre hay bebida fresca en la nevera, agua, zumos, cerveza.... Hay zapatillas y pijamas limpios todos los días.

Desventajas: Esperar hasta las 15h para poder entrar a la habitación.

Ventajas: The staff was really helpful and nice! Room really comfortable and all the beauty products in the bathroom were really good! Really nice view from the room and the bathroom! I really recommend this hotel!

Desventajas: Maybe the towels and sheets should stay a bit longer in the dryer machine before being folded because one towel and the side of my bed smelled damp. But it s really ok!

Ventajas: Good location, close proximity to everything you want - shopping, restaurant, sight seeing, etc. Though the room is small (which is common in Tokyo), it provides sufficient storing space and amenities you need. Both bed and pillows are comfy and the room has good soundproof. Definitely I’ll come back again

Desventajas: Air conditioner seems not working well - either too warm or too cold

Ventajas: Very convenient and very quiet

Desventajas: Room is very small, and it doesn’t have English channels.

Ventajas: Clean room. Wonderful considerate service. Room is a tad small but that was not unexpected.

Desventajas: It was a little further from the main Ginza area. But great to have Don Quixoto across the road.

Ventajas: Las vistas son muy bonitas.

Ventajas: Wonderful views over the city,helpful staff and concierge, great location