great！ I love their pool! Had so much fun
The pools were excellent. Paying to use the kids playroom! For goodness sake... I know it was only 50baht but still. If you are going to charge at least plough the proceeds back into the equipment in the room.
all new hotel, trying well to be a 5 star hotel overall staff did its very best to please guests. The staff at the bar was a let down, management needs to watch out. Besides that nothing negative to report.
Water sports facilities are excellent this is the best place for families with young childrens.
all detailes are thouruoghly thought over in hotel design, lanscape, fruits in room, small details - comfortable stay, evening sea dining at Aqua restaurant on Friday little beds on the beach, too many people on the beach had to spend time looking ofr free beds for money
Jacuzzi room is very romantic Check-in and Check-out counter should switch, check-out staff is double the check-in, that makes the check-in line very long
It was a ideal location for our Holiday and we had good time all through our stay at the Hotel. It was very clean and maintained well. We look forward to come back with our family Members as well. May be the Hotel could have had a Disco or Lively Pub. Because, we had to go around searching for a good Disco and Active Pub. Anyway thats only our expectation. If they were there it would have been more good. Whatever it is we liked the Hotel a lot.
The Centara Grand Mirage is a fantastic themed hotel. I only stayed for a couple of nights with my partner, my son and his girlfriend, as a stop over, but we would definately return here for much longer. It has almost everything you could want right there in the hotel complex; including a private beach, excellent restaurants, bars, spa, good size gym, kids play rooms etc etc, and fantastic grounds with numerous pools, slides and a lazy river. The staff were very pleasant and attentive. The hotel is far enough from the noise and bustle of Pattaya to relax, but only a short Tuk Tuk ride to the action if you want it. I would recommend this hotel to everyone - families, couples, old, young - there's something for everyone. No Complaints, loved this hotel.
The location was very good, at the end of Walking Street, by the sea, and in quiet surroundings. The swimming pool and the gardens were beautiful and spacious. Nothing to complain about, except that you have to pay 420 bath per day for using your personal computor in your room.
Close to the port, where you can take a boat to islands. Close to Walking Street, where many restaurants and shopping malls. Very friendly staff. I had to change the room to a Exclusive Delux because ordinary Delux room is not 4* but more 3* hotel room. Bathroom in Delux room is not very good. There was a re-construction near the big sweeming pool. There was a lot of noise there all day around.
Friendly staff, always helpful no
Excellent Location right at the end of Walking Street but quiet enough to be relaxing, extremely helpfull staff
This is my second stay in this hotel which is excellently located and offers great value for money. Second poolside with seaview is a big plus. Staff is very friendly.
Unless you have a early raise to catch your flight....forget it....the hotel does exactly what it says in the tin...no glamour, no fuss...by the way, the swmining pool is more like a baby bathtab...but its cute..the airport drop off is a plus... The area is simply hedious..the staff friendly, but the girl at the reception she forgot to wake me up, and I nearly missed my flight back. She keep asking for tips even though I have just check in...weired...I guess, they are there to milk as much money as possible, knwing at the look of my face, that I will not be coming back in the hurry.
Excellent breakfast and swimming pool nothing to coment
Very nice place! In the heart of walking street, but still peaceful place to be! Cool pools and everything! Recommend! I will stay there again in future. Wifi got to be free these days! I won´t never pay that 700baht day for internet access!
Situation is really good. There is a disco 50 metres away.The person who took the photos for the hotel web is really good because the reality is far away from those photos.Plenty of mosquitoes.
The rooms at the Ocean Tower are beautifully designed and comfortable. Attitude at reception is not very Thai, close to unfriendly.
Swiming pools was nice. Too much extra charges! Not so worth of money!
liked the open concept bathroom and the swimming pools the morning buffet spread did not have much variety
Everything about the hotel was just gr8-the location,the ambience,the rooms,Buffet b'fast,Room service-it was a very good experience in totallity.
Close to the beach. Good breakfast. I asked a quiet room with Internet. Received a noisy room without Internet connection. Later got a room change. Night party in the garden next to my room, no pre notice. 3 star hotel. I dislike.
Lay out of room and view
The position is very good for seeing most things in Pattaya and the staff were all very helpful. The fact that it no longer has a tennis court.
Swimming pool Staff are not helping
Checking in and welcome drink. Giving me opportunity to get breakfast discount. No security concern for customer because I called front desk for an assistance but no support at all. Asked for late check out and only one hour was granted but when I went to update the key card to find out that late check out was not updated so some fat girl was giving attitude about it. I asked for the front desk manager and then they decide to ignore me until I demand it right away. Front desk manager did not know her staff name so while manager is asking her name that she was on the phone ignoring the manager as well.
Freindly staff, very nice and helpful The room is too small, the walls are thin, hence, you can hear every little sound on the next room, it was a nightmare
The location was very nice and the staff was very friendly. The hotel did not give me an invoice when I checked out.Is this the normal practice.
i liked the sea view and the swimming pool i even extened to 5 days and got the same rate
The view was very nice, every thing was very clean, pool was clean and nice, staff were very nice and helpfull and well situated for shopping. The price was a bit expensive compare to the 5 star hotels that I have been in other places.
Me gusta la cercanía a la zona de la ciudad. El personal es increíble y siempre servicial. Al principio de la habitación no olía tan bien... Supongo que es la humedad.
Su increhible hermosa arquitectura muy bien combinada con el precioso paisaje de playa y mar. Su variedad de restaurantes de alta calidad. Sus buinisimas insalaciones, deportivas, picinas y spa. En absoluto, no teng quejas.
The mattress was so hard
Room facilities, especially light control system Staff do not speak english good. They provide a service very slowly
staff were very helpfull and very customer focused
Nice lobby area and swimming pool The location is not really convenient. Even so it mentioned that hotel has a beach access however sea is far away from the shore and not even deep enough after 400 m walk the water still up to knee.
There are very good swimming pools, very good restaurants & bars and very good Gym and SPA. The sea near the hotel is shallow and dirty.
Peaceful and nicely laid out, especially liked the 2 pools, one for adults and one for children, nice touch. Meals were excellent although you have to be careful asking for Thai food which can be a little too spicy for a foreign pallet if your not careful.
Beautifully laid out large rooms with a huge bed. Big shower. Luxury on a reasonable budget. Friendly staff.
Very caring staff, Neatly done rooms, good vegetation around, fantastic family pool, private beach just across the reception, free internet. WC could have been separate.