Hoteles en París

Ventajas: The pool, sauna and gym was very nice. A place to chill, relax and recuperate.

Desventajas: None

Ventajas: Staff was super helpful and professional. Location was in a great area - still the city but with a small area feel, many cute restaurants and bars and bakeries very close.

Desventajas: The Honesty Bar was out of Vodka for the two days I was there. I reported to the front desk but I don't think they had the authority to find a new bottle. Not a big deal since there are many bars in the area

Ventajas: Staff and location

Desventajas: Excessively small room and poor value for money. For that price I could have booked a sofiter or at least a novotel

Ventajas: Buen trato,buena limpieza y centrico

Desventajas: La habitación,poco espaciosa para 2 adultos y un niño.

Ventajas: La cama muy comoda

Ventajas: Beds were very comfy and bathrooms super clean. Staff helpful and spoke good English. Breakfasts were great. Well located away from busy tourist area with convenient cafes nearby. Would stay again.

Desventajas: Our room did not get cleaned each day until 4-5 pm which was annoying as that was when we returned to our rooms for a rest and to get ready for dinner. Reception apologised but said it was bc they were busy. We left our rooms each day just after breakfast and put request for cleaning signs on our doors. Something to be managed better perhaps.

Ventajas: Very nice place to stay with very attentive staff.

Desventajas: The closet doors have a funky design that open in a very odd way, and makes you prone to hitting your head and stubbing your toes when opening. Hard to describe here, but not a good user design at all. The threshold on the doors to the room are a trip hazard.

Ventajas: Location is ideal. close to bus and Metro station. enough restaurants in the neighborhood. Breakfast is great! many choices! staff are very helpful and friendly. We enjoyed the swimming pool and nice sauna.

Desventajas: standard room is a bit small. but it is normal in Paris, especially within the ring.

Ventajas: Comfy bed. Friendly staff. Good breakfast. Nicely decorated

Desventajas: The pool was a bit too warm

Ventajas: Staff was very friendly and helpful. Nice and clean rooms; yummy breakfast.

Desventajas: Safe and coffee maker didn’t work. We asked for an extra towel and were told they didn’t have until the next morning. Next morning came and no extra towel was provided.

Ventajas: A lot of conformt for the money you pay.

Desventajas: Breakfast is worthless

Desventajas: At 250 Euro a night it was hugely overpriced. Our 'deluxe' room overlooked a dark courtyard, which was disappointing. The breakfast was poor for the price and the staff didn't seem attentive or really care.

Ventajas: This property is well managed. Especially liked some small details such as fresh detox water downstairs, special candies, New York Times (which I appreciate the most), all made a big difference.

Desventajas: The room’s design is not very functional. The superior room we booked has a very narrow hall way that has no use for anything. The electric penal to adjust lighting and air conditioning is quite tricky and did not function most of the time.

Ventajas: Everything,friendly and helpful staf. Location perfect. Rooms lovely

Ventajas: The location was amazing, walking distance from the Louvre and Notre Dame. Fantastic boutique style hotel with fair sized rooms and all you needs for a romantic break in Paris.

Ventajas: Staff. Spa. Pool.

Desventajas: Hottest days of the year and the air con was failing. Also, I love a bidet but the toilet seat was always hot, couldn’t turn off. The iPad controller for the room doesn’t function properly.

Ventajas: Clean and great staff service.

Ventajas: Very friendly, helpful staff. The hotel is in a great location with beautifully decorated rooms and good spa facilities. Restaurant at the hotel was also fabulous.

Desventajas: The reception area got a little crowded at times.

Ventajas: The hotel has everything that you will need and then some. The rooms were perfect and the staff was beyond helpful. I will definitely stay here again.

Desventajas: Due to the energy saving features in the room I couldn’t get the air conditioning to remain set at a temperature below 22 Celsius. I had to turn the AC on several times while I was in the room, but that’s just me. Everything else was excellent.

Ventajas: Location front desk staff really friendly and polite

Desventajas: Breakfast service was so so and I am an easy going person

Ventajas: El spa porque te relajas un montón

Desventajas: Nada, todo genial

Ventajas: Perfect central location, friendly staff and great pool in heart of Paris

Desventajas: Nothing worth mentioning

Ventajas: The location is very good!

Desventajas: I requested for rooms at higher floor if possible but end up they gave me the rooms at the lowest floor. The facilities of rooms are above average but not 5 star hotel standard and the rooms are small.

Ventajas: La comodidad, el spa,

Desventajas: Nada, todo genial

Ventajas: El aperitivo y el desayuno gratuitos. El agua y el café gratis en nuestra habitación, el diseño de la habitación era también muy agradable desde el punto de vista estético. Los empleados eran muy agradables y respetuosos.

Desventajas: Nada

Ventajas: Very relaxed atmosphere.

Desventajas: There was nothing I didn’t like.

Ventajas: Great air conditioning, very convenient, the lounge provides access to an imac with free of charge printer, very useful to print your boarding card or anything else needed. Great food, fresh pressed juice every morning.

Desventajas: While having a shower the whole floor in the bathroom gets wet.

Ventajas: Buena oferta Gluten Free para desayunar

Ventajas: Helpful staff, especially the brunette young lady at the reception (Sorry i forgot her name) lounge area with free drinks and snacks

Desventajas: Very small room, and they made it look even smaller with the leaning bathroom walls. windows can't be opened. Breakfast is average without any green veggies but they provide salad in the lounge evening time.

Ventajas: I loved that breakfast was up to noon on weekends and check out was at 14 00. There was also a wide choice for breakfast. The room was clean and the bed comfortable. The bathroom was small but clean. It’s not in the city centre but the location serves its purpose for me. Check in and check out were quick and the staff very friendly. The best thing was that snacks were served free of charge. I would stay at this hotel again if I am in Paris.

Desventajas: Nothing!

Ventajas: Great location. The staff were very friendly and helpful. Everything was good.

Desventajas: Nothing

Ventajas: Everything was great but especially all the food they offer you at any hour of the day without having to pay! You can eat something before dinner, drink some wine. Drink coffee and tea at any hour. Everything without having to pay

Desventajas: The bathrooms are transparent and made of glass so you can hear a lot when someone is there and you can even see a bit

Ventajas: Absolutely amazing linving in Paris and beautiful design rooms.

Ventajas: Muy agradable el trato con personal joven, el ambiente decorativo Zen, las zonas compartidas, la curiosidad de la estructura de la habitación (tal vez un poco pequeña) y sobretodo que llegues a cualquier hora, siempre hay a tu disposición el espacio abierto para tu poder tomar un aperitivo, café, refresco, agua o fruta. El desayuno y el lunch de tarde/noche de productos de proximidad va incluido en el precio de la habitación. Un nuevo concepto de alojamiento muy practico.

Desventajas: No dispone de parking propio.

Ventajas: Location was great, easy access to the city. Staff were also very friendly and helpful

Desventajas: Only issue was that the AC in our room not working, but this was rectified immediately with room change

Ventajas: Todo funciona muy bien y el servicio es buenisimo

Ventajas: Really nice room. the snacks are really nice.

Ventajas: The staff, the location, the charm, the quiet street

Desventajas: Room was a bit small, but everything else was nice!

Ventajas: We loved the ambiance in the breakfast room. The bed was extraordinarily comfortable and we enjoyed the Hermes bath products. The location was superb. The staff was most helpful and genial and happily tolerated my wish to practice French.

Ventajas: Great location luxury hotel

Desventajas: Breakfast could have been a little better, still it was excellent

Ventajas: location, staff, breakfast,

Desventajas: Very little water in the bathroom,

Ventajas: La ubicación y el ambiente

Desventajas: El cuarto está deteriorado, elegimos la misma habitación que el año pasado y los muebles están sucios

Ventajas: Las personas encargadas de " concierge" son muy amables y con gran disposición de servir, empezando por el jefe de ellos de nombre Antonio, excelente de lo mejor del hotel. Igual me permito comentar que los encargados del front desk, muchachos muy jóvenes y con poca experiencia, duros en sus comentarios y sumamente fríos con el huésped, sin mucho ánimo de ayudar; la única que se salva fue la que me recibió de nombre María, creo que es de nacionalidad española muy amable y con grandes deseos de cumplir con nuestras necesidades.

Ventajas: Perfect location

Ventajas: Healthy & Varied

Desventajas: some of the staff shows very little emotions & and no welcoming smile

Ventajas: When you are two minutes from the Place de La Concorde, everything is within walking distance.

Desventajas: Nothing

Ventajas: I did enjoy the whole ambience of the hotel, a most enjoyable stay.

Ventajas: Design very nice

Desventajas: Check in not great. Bed only fair

Ventajas: Everything was good except the price which seems to be too high.

Ventajas: Gran ubicación. Es fácil llegar a lugares al estar cerca de la estación de tren

Ventajas: Really nice rooms and good breakfast

Desventajas: A bit over priced.

Ventajas: Staff were particularly helpful.

Desventajas: While the bed was very comfortable, the sheets could have been of a higher quality. They didn’t feel 100% cotton.

Ventajas: The front desk staff helped me to witness documents to get my daughter’s passport so she could travel. I was relieved to have a secure base with this kind of support so that we could resolve these difficulties. When you travel you can face unexpected problems. Helpful hotel staff who can assist you can make all the difference. Another very nice thing was that they had my room ready at 6.30am. After traveling from Australia - this was so much appreciated. Thank you Holiday Inn Gare de Lyon!

Desventajas: The only thing I would have loved - a room looking out onto the street (rather than the cour) - but I think you have to pay extra for that... My room was however very quiet and comfortable.

Ventajas: Excellent. Friendly staff. Location near metro. Rooms neat and clean.

Ventajas: Great location to train, awesome crepe restaurant across the road. Staff very helpful and friendly and more than willing to accomodate.

Ventajas: Every thing are available ( safety Box, iron & iron board, refrigerator). WiIFI good. Breakfaat was very good.

Desventajas: Found a blood in the Bedsheet & billow cover !!!!

Ventajas: If you intend to take an intercity train, then this is the best hotel to choose.

Desventajas: It has a sex shop just next door! May be a bit uncool for Indians

Ventajas: Instalaciones

Desventajas: No es tan céntrico

Ventajas: El hotel es muy cómodo y agradable. La ubicación es ideal para asistir a la Opera de la Bastilla, que era el motivo principal de nuestro viaje a París.

Desventajas: No hubo nada que no me gustase. Ya conocía este hotel y si vuelvo a La Bastilla repetiré

Ventajas: Staff was very friendly and helpful. Close to major Metro, train and bus stops.

Desventajas: Comforter was too thick for summertime temps.

Ventajas: It was a very friendly staff and the room was perfect.

Ventajas: The hotel is well situated in terms of logistics. Although it's not the pritiest part of the city, of course. The breakfast was nice. The room was very clean and comfortable. As it was 37 celcius in Paris during my trip I especially enjoyed the AC, which you can leave running while out of room. The staff was nice.

Desventajas: The cost is too high. However it's not Holiday Inn, It's Paris.

Ventajas: Gran historia, y la piscina es preciosa

Ventajas: Pool. The idea of the hotel around the pool is nice. Beautiful view from roof-top bar.

Desventajas: It's always slightly messy to move around from the hotel to the club and pool, it's not straightforward and take some time.

Ventajas: Historic building with such an interesting history. The outdoor pool was just brilliant after a day sightseeing. The staff were friendly and really helpful with info about Paris and how to get about. Breakfast was great!

Desventajas: Lack of a balcony for hanging towels to dry is just about all I can think of.

Ventajas: La cama super agradable. El desyuno excelente!! El ambiente del restaurante / bar muy bueno - buena musica y ambientacion. Y claro, las piscinas! Ademas nos regalaron una botella de champagne para festejar el cumpleaños de mi esposa!

Desventajas: El room service no es tan rapido. Parece que fue por mucha afluencia ese dia.

Ventajas: The room was ok

Desventajas: It was terrible !!!! Access to the pool is limited to check in//check out, they’re strict for everything ! Impossible to turn around easily, they kick you out on the street if you want to talk to the reception or go to the spa?!? To go up and down to the room and back to pool there’s ONE ELEVATOR which is terribly slow and helps also the non-customers to join the super loud terrasse rooftop bar. (Cheesy). AH AND the bar by the pool in not accessible from the pool, OF COURSE !! So to go up or down you wait 15min at least !!!!!’ I had a terrible time, no relaxation at all, it is the worst Organized place I’ve ever been. Food is terrible and super expensive, way too much, service is very slow. Unprofessional.

Ventajas: Los productos que ofrecen, shampu etc, muy buenos En general todo correcto y muy cerca de Roland Garros

Ventajas: Ok the rooms and pools are prefect. The hotel is very clean and not overcrowded. The guest are respectful towards another. The place really relaxes you no matter what.

Desventajas: The quality of the food is really terrible, feels like frozen super market food and is not appetizing. The quality of the staff is very irregular. Some are super motivated and really care about your experience, and others are not so motivated or helpful.

Ventajas: Iconic building restored with sympathy

Desventajas: All food and drinks very expensive

Ventajas: Staff! All of them! Especially, Thibaud and DJ. DJ gave me the most scenic running route from the hotel. It was about 8 miles from the front door and back. If you’re in for a run, ask DJ. If you want to know anything else, Thibaud is THE MAN. No kidding, this guy should be cloned and put at the front desk of every hotel! Nicely done, Molitor!

Desventajas: I’d have to reach really far out into the cosmos to find something I didn’t like about our stay, but my wife and I agree, if there was any negative experiences from this 3-night stay, it was at no fault of the hotel!

Ventajas: The interior of the hotel just fab along with super impressive concierge

Ventajas: Location. 5 mins walk to the tennis

Desventajas: For the tennis nothing

Ventajas: The Pool is AMAZING! Quiet and elegant. The art is really nice

Desventajas: Staff is not very attentive and looks overwhelmed. Never a table to eat for us...

Ventajas: We go every year for the French Open and this hotel is perfect for what we need. The rooms are very comfortable, facilities are good and breakfasts good also.

Desventajas: Nothing

Ventajas: Esta en una calle tranquila y al mismo tiempo muy céntrico.

Ventajas: Las habitaciones muy cómodas. La cama estupenda. No servía el aire acondicionado y en menos de 10 minutos nos cambiaron a otra habitación lo cual agradecemos. El personal estupendo. Los concierges nos ayudaron con lo que necesitabamos, reservaciones, etc...

Desventajas: La ubicación no era la mejor. Pero no era mala. No se me ocurre nada más. Tal vez un poco caro para lo que se ofrece, pero vamos, es Paris.

Ventajas: Everything but the staff are very friendly in special upek

Desventajas: Nothing

Ventajas: We love the location. Shower was great! They welcomed us with a wine waiting for us in our room. That was so sweet and we had abundance of free Evian water and I love that they have turndown service. I love Le Cinq Codet! Just a bit pricey but worth it and we would definitely stay here again!

Desventajas: That there was no view. You have to pay even more if you want a view from your room. And I think it’s ridiculous that can go up to 4th floor to view the Eiffel Tower form the windows!

Ventajas: If your like me and always looking for the Wow factor then Le Cinq Codet is the hotel for you. I stayed in the Duplex Suite and as soon as I opened the door to my room, Wow was the first word that came to mind. The rooms are spacious and modern, very well designed with very tasteful decor, beautiful huge glass windows that spanned the 2 levels, 2 Tv's, one in little lounge area & one in the bedroom upstairs. Very comfortable king bed and felt like a Queen flicking the switch beside the bed to open the curtains. Bedroom had a large bathtub that unfortunately I did not have time to use but looked very inviting. Hotel has a lovely bar/restaurant area and also has a small gym and a great outdoor Jacuzzi area. Overall, had a very pleasant stay. The staff were so friendly and helpful. I would highly recommend this hotel to everyone.

Ventajas: Staff excellent Breakfast great

Desventajas: No lounge area

Ventajas: Todo es alta calidad, completamente hecho para tu descanso, el precio es un poco alto, pero el hotel lo amerita, las instalaciones excelentes! Nos encentó y los detalles que tienen hacia el cliente, te hace querer volver!

Ventajas: Room service was delicious

Ventajas: All is good, especially the gentleman of Concierge Office who helped me to obtain the car access code to Mercure Mont Saint Michel by contacting that hotel. Million thanks!

Desventajas: Nothing at all.

Ventajas: Very comfortable. Lovely restaurant on site. Beautiful area with great places to eat

Ventajas: As good as always (location, clean, nice bedding, staff, breakfast buffet).

Desventajas: Nothing

Ventajas: Mostly like what I expect Fabulous experience I’ve had Recommend to stay there.

Ventajas: Levels of service were excellent

Desventajas: Nothing

Ventajas: Location and convenient

Desventajas: In both my stays in London and Paris, two different hotels (Trafalgar St. James Hilton and this one) they refused to add my points for my Hilton Honors and Accor hotel loyalty reward program BECAUSE I BOOKED VIA BOOKING. COM. They both recommended that next time it is better that I book directly through hotel official website for better deals !!

Desventajas: The bed was terrible, so uncomfortable.

Ventajas: Excelente ubicación y el personal muy atento. Estaba todo muy limpio y mostraron siempre gran preocupación por nuestra estadía

Desventajas: The gym was closed. Room service got my order wrong. We were told to go somewhere to get tickets and wasted 3 hours of our day looking just to find out we were told the wrong information. Not happy this time.

Ventajas: Nice location friendly service

Desventajas: Para un 5 estrellas habitaciones algo pequeñas. Buffet de desayuno escaso y los domingos cierran a las 10 am. Experiencias del restaurante mejorable.

Ventajas: Excellent service from the concierge staff

Ventajas: The superb concierge and the comfy room

Ventajas: The place was neat and clean , location is amazing, easy to get anywhere and with a wide variety of options in whatever direction you want your day to go; shopping? Cultural? Foodie? Whatever your looking for you are close to! However the highlight of our stay was the staff that works in this hotel. This people have the utmost interest that you have a good time and make great memories in Paris so they will devote their time to help you narrow down and find what you’re looking for. Stop at the concierge desk and ask Carlos, Anastasia or Aurelie and they will turn Paris upside down for you. But not only them; everyone we came in contact in this hotel was so genuinely nice, friendly that after 24 hours we were felling at home! Thank you Paris for a beautiful stay We’ll be back soon ❤️

Ventajas: El personal muy amable y servicial

Desventajas: El colchón estaba en malas condiciones

Ventajas: Great location, very friendly reception stuff.

Desventajas: Breafast was really poor, not what I expected...with very little options to choose from. I was asked to pay extra for an omlette etc... at breakfast.

Ventajas: The room and bed was very comfortable and homey. Breakfast was very welcoming and delicious.

Desventajas: The hotel was very inviting and comfortable. I sat in the room downstairs and the staff were very helpful too. I really enjoyed my stay with your hotel.

Ventajas: Very nice location, easy to get around, very central and close to the Louvre and Notre Dame. Very attractive exterior and around the corner from chatelet metro stop

Desventajas: While the staff were friendly and rooms clean, they were probably the smallest rooms we’ve ever stayed in. Very cramped and we had two adjoining rooms for four people. Could barely walk past bed and desk. Appropriately rated 3 star but wish rooms were a bit larger

Ventajas: Great location, beautiful rooms, friendly staff.

Desventajas: The check in time at the hotel was 3 pm. The booking.com confirmation email said it was 2 pm. So we had to wait a little before we got our room keys.

Ventajas: the room was wonderful

Ventajas: La habitación es pequeña (de esperarse en Europa) pero con detalles muy cuidados en su decoración, muy lindo. El baño es suficiente, tiene tina de baño la habitación 2. Buena ubicación. El staff es increiblemente amable y te pueden resolver la compra de tickets/ accesos a muchos sitios (museos, etc) y es una compra segura con un cargo muy modesto por la operación.

Desventajas: El aire acondicionado de la habitación es ruidoso y no refresca mucho. Es un poco calurosa la habitación. Además se escuchan los sonidos de la recepción. Te piden que dejes la llave de tu habitación en recepción cada vez que sales =(.

Ventajas: Great location in the central of Paris. Very close to many metro lines and RER lines.

Desventajas: Even though my room was fine in many ways there was one thing that bothered me a lot. A strange odor out of the air conditioning unit. Actually some kind of moldy/old socks kind of smell. I complained about it but the staff could not do anything that fixed it.

Ventajas: es como hotel boutique y bien ubicado

Desventajas: es caro

Ventajas: This is a nice hotel. The rooms are very nice although small. We really enjoyed the breakfast. It is nice buffet with a good choice of cold items, and some hot items as well. Good coffee.

Desventajas: The room was a bit small. I have stayed in a lot of hotels in Paris, and value/price ratio here is not great. It is nicer than many of the other hotels in this area, but you pay a bit of premium.

Ventajas: The hotel is in an excellent location. The staff were very helpful and accommodating with all of our requests. Breakfast was good. The rooms are small, but they are nice and in good condition.

Desventajas: The air conditioning in the room worked, and we didn't have issues. However, the room was not quite as cool as we would like for it to be, but cool enough. It is a hot summer in Paris this year. The common areas of the hotel are not air conditioned, specifically the breakfast area. It's hot and stuffy in there.

Ventajas: We loved everything. The location, breakfast, staff, the complimentary refreshment in the lounge, the use of umbrellas provided by the hotel. We will be back again!

Ventajas: Fantastic service! Great location! And great value! We'll definitely come back!

Ventajas: Location

Desventajas: Too small, no cleaning of room, no clean sheets, no glasses

Ventajas: it's very good situation in Paris, there are many restaurant nearby, very convenient to buy stuff. Spa is very good, and the staffs are very kindly to welcome us.

Desventajas: sometimes the hotel staff open the door for questioning in the morning, it is quiet disrupting for my rest.

Ventajas: The location was excellent with direct connection to everymeans of public transportation. The staff is extremely helpful and friendly, they will go above and beyond for you. We also got a free room upgrade, simply suburb hotel. Besides the hotel, the restaurant satisfied us easily with delicious meals and excellent service. Complemented with a niece array of cocktails and drinks to pick from, it was a delight everyday.

Desventajas: The lack of parking space to pull up front and check in for the car to be taken into the garage was a little inconvenient.

Ventajas: El Personal muy atento y amable en todo momento, el desayuno fantastico, la limpieza impecable, La habitacion resultò ser mucho mas bonita de como aparece en las fotos y perfectamente equipada. Ademas me dejò literalmente boquiaberta la fantastica terraza con sofas, mesitas y plantas ... increible! Volverè seguramente. GRACIAS !

Ventajas: Everything

Desventajas: Nothing

Ventajas: Nos encantó, todo perfecto, ubicación, almuerzo, todo en general

Desventajas: La vista desde la habitación, pero no fue importante

Desventajas: The value for the rooms were not worth it.

Ventajas: Desayuno SPA y las bicicletas muy útiles.

Desventajas: Que no hablen español

Ventajas: Nice modern hotel at superlocation

Desventajas: No negatives at all. Only positive experiences

Ventajas: Location, modern , clean and convenient.

Desventajas: Professional staff ..except for one night shift staff member very bad experience. This tarnished the full experience of my stay.

Ventajas: How friendly and welcoming the staff were to someone who speaks limited French.

Ventajas: Great design. Nice bar in the lobby. Professional staff.

Desventajas: Location is maybe not so central, even if in an area that is becoming trandy.

Ventajas: The staff were all unbelievably helpful and friendly during our time there. Couldn't have asked for better service!

Ventajas: The hotel is very beautiful, the staff were friendly and helpful, perfect location in the heart of the city and close to walk to many of the city’s icons

Ventajas: Location, location !!! A good size of a bathroom and very clean. Nice breakfast

Desventajas: All rooms have to be described more precise about sizes and heights etc. especially for hotels in Europe. Different standards

Ventajas: la ubicación

Desventajas: el trato de la recepción.

Ventajas: La amabilidad de los empleados de la recepción. La situación, una zona tranquila, sin ruido

Desventajas: El habitáculo del inodoro, tamaño insuficiente

Ventajas: I love the B&M!!! Perfect location, very comfortable and wonderful staff. We stayed in “our” room and it was perfect.

Desventajas: I have no complaints about the property.

Ventajas: Absolutely fantastic place. Very frisky staff, amazing rooms and facilities overall. Location couldn’t be better.

Ventajas: the staff were polite, the breakfast was nice, the bed was comfy and the free tea/coffee was a nice touch.

Desventajas: for the price, my room was tiny and had very little natural sunlight - felt a bit like being in a cave! it also wasn't perfectly clean and neither was the dining room. it was very similar to hotels i've stayed in in the same area for around 2/3 of the price.

Ventajas: The location is great and the size of the room is ok.

Desventajas: This is the worst hotel I have ever stayed in my life! My journey started like this: I had emailed the property and requested for a room (I had booked an Executive room) at the higher floor possible. They confirmed. I then emailed them with my arrival time; never got an answer. We arrived at the hotel at 9:30 on May 3rd. The guy at the reception said that they would do their best to accommodate us the soonest possible. I asked him if he could send an email or message me once the room is ready and he said "of course!". I emailed them at 13:00 (check in time is 14:00), but no answer. We arrived at 14:20. The guy at the reception said he had read my email and that was all... No answer, nothing!! A girl approached and asked if we wanted a coffee (!). I had started losing my patience, so I requested the Manager. She arrived 10 minutes later, apologizing about the previous guest that left late!!! To cut a log story short, we entered our room at 15:50!!! Check in time: 14:00!! And the only compensation was a cheap champagne in the room! After all this, the same evening I requested for a dinner reservation at one of the most famous bistrots in Paris (Bistrot Paul Bert). Not only the receptionist didn't know the restaurant, but also asked me for the telephone! He didn't call back for 40 min. and when I asked for the Manager, he replied "she has left the hotel, it is 18:30, she cannot be reached" - the Hotel Manager!!! The Front Office Manager called later, with an attitude, to tell me they are a 4 star hotel!! When they say Concierge Service, they mean call a cab!! The story went on (they confirmed another reservation just one hour before we were supposed to arrive at the restaurant and after 2 reminders), while Room Service for 2 espresso capsules arrived 30 min. after our call, etc.

Ventajas: Great support from the girls at the reception, always super nice and helpful. Room and bathroom inside were quiet, super comfortable and clean. Mrs Walentyna from the crew was particularly kind to help us out whenever we needed it. Great location.

Desventajas: The male receptionist did not speak fluent English so he did not understand much we were saying. Heater in the room was blasting heat and it was not possible to turn it off or down.

Ventajas: Location. Classy hotel Clean

Desventajas: Great location...fancy location :) Staff superbly friendly and helpful and the whole hotel atmosphere gives a real and beautiful feel of Paris

Ventajas: Location.

Ventajas: Decent size, clean room. Convenient location.

Ventajas: El personal es muy familiar y amable. El desayuno nos encantó

Ventajas: very friendly staff! cheers to the charming waiter/bartender of the 'cloud-bar'

Ventajas: The hotel room was very modern and sleek. Our bed was comfortable. The staff was helpful and fun to talk to. The amenities were great. Breakfast was very fresh and delicious. The hotel bar has incredible views, reasonably priced, and is open late. The location was very convenient to the train station/metro which is very easy to use. However, if you are a walker, most of the big “sights” in Paris are a 30-60 minute walk away.

Desventajas: Nothing!

Ventajas: Nos gustó la tecnologia de las habitaciones. Cama muy cómoda y habitacion limpia.

Ventajas: Comfortable bed, good linen, nice vibe

Desventajas: All good

Ventajas: The bed was so comfy Everything is digitalised in the room which is great! You control everything from a tablet in your bed :) The staff was friendly The location was good although the surrounding of the station are appalling

Desventajas: In one of the days we were staying there, the cleaner put a tag on our door saying she came but we were sleeping which is not true. So I removed the tags and I went to reception in the morning to ask if they could ask her to clean it. After a super long exhausting day, we went to the room only to find two tags on the door and the room in a super messy state, no clean towels... that was very annoying, especially that we were knackered! In addition, I was having breakfast in their restaurant downstairs, and a mouse passed by my table (very close to my foot)

Ventajas: - location is extremely convenient, 2-3 minus walk from Gare de Lyon - clean and comfortable - easy check-in process - a lot of restaurants around the hotel - it's easy to control the room facilities/lighting by using ipad. for instance, if you touch the "party", then the lighting and TV monitor will change to party mood. that's fun!

Desventajas: not at all

Ventajas: Facilities - great location

Ventajas: Everything you need, great breakfast and shared spaces, bar with great views of the city. Friendly helpful staff.

Ventajas: Friendly staff

Desventajas: Nothing

Ventajas: Friendly staff, great location near train station.

Desventajas: Small room with toilet in small shower cabin.

Ventajas: It smart

Desventajas: No coffe maker in the room

Ventajas: Ayuda general con los taxis, las reservas de la cena, la comodidad de la habitación, la ubicación cerca de partes interesantes de París, el personal del hotel es extremadamente servicial. Además, el tamaño de la habitación, comparado con otros hoteles de París, es superior. Un hotel agradable, profesional y contemporáneo, con un personal de primera clase y una gran atención al detalle.

Desventajas: No había espacio para desemoacar la ropa! Estuve una semana y no había ni un cajón o estantería para guardar cualquier cosa, así que después de pagar el precio de un hotel de 4 estrellas, nos dieron el "confort" nivel de un hotel de 2 estrellas. Las alfombras estaban sucias y los colchones estaban sucios! Los estrechos pasillos olían mal y me sentí como en un hostal barato. Estamos muy decepcionados con la calidad de las habitaciones y la relación calidad-precio de este hotel.

Ventajas: Las instalaciones están muy bien y la ubicación es muy céntrica. A muy poca distancia a pie de varias líneas de tren y metro. Con una excepción con un encuentro con un camarero que era terrible, el personal era genial. La mayoría de los hombres frontales puerta costeros cercanos son siempre las maletas, dando indicaciones y llamar a taxis. Todos hablaban inglés.

Desventajas: Las familias deben estar conscientes de una peculiaridad sin importancia. El cuarto de baño y ducha con mampara de cristal las puertas hay un interruptor que se debe evitar. Todavía es muy transparente para todos los miembros. Sin embargo, las habitaciones eran muy modernas y limpias.

Ventajas: El servicio era excelente. Todo el personal era muy amable y muy atento. El hotel está convenientemente ubicado a 5 minutos del Louvre, restaurantes y el metro. Las habitaciones eran modernas, limpias y cómodas. Recomendaría este hotel a cualquiera.

Ventajas: Central location, very clean, good value.

Desventajas: Cleaning and front desk staff very courteous for the most part. Hotel employee  were especially friendly and helpful at receptionat the concierge desk was terse, impatient and condescending.

Ventajas: I like everything there. The staffs are very helpful!

Ventajas: La ubicación nos pareció muy buena, tanto para salir a caminar como para tomar un medio de transporte! El hotel esta ubicado al lado de la estación Chatelet Les Halles que hace conexión con trenes y subtes, desde ahí tomamos el tren para ir a Disneyland Paris. El desayuno es muy rico y variado. Creo que lo mas valioso del hotel es el personal que nos atendieron muy bien.

Desventajas: Fuimos con nuestra reserva hecha a través de booking en la cual decia que contabamos con el desayuno y la cena pero al llegar nos informaron que la cena solo era para los adultos y que los niños no estaban incluidos (esto no lo aclaraba la reserva) y aunque fue un mal entendido entre el hotel y booking tuvimos que pagar la cena de los chicos (menu kids). La primera noche que vamos a cenar, mientras estamos sentados esperando nuestra cena vemos pasar una rata / laucha y cuando le avisamos a los mozos nos dijeron que no hacen nada y que es común, se ve que se creyeron lo de ratatouille y que las ratas ahora son mascotas!! no solo la vimos la primera noche sino que las siguientes también. Entiendo perfectamente que París como varias ciudades esta colapsada de ratas pero por lo menos que compren un gato y que los huespedes no tengamos que verlas!! La habitación no era linda, la puerta del baño era mas grande que el marco por lo tanto no cerraba y pagamos mucho dinero por un lugar que dejo mucho que desear.

Ventajas: El hotel tiene muy buenas instalaciones, amplias, modernas y limpias. El desayuno es de los mejores, una amplia variedad de opciones para todos los gustos. El restaurante (a la carta) es bueno pero un poco caro, aun para estar en París. Lo recomendaría.

Desventajas: Los taxis se enredan un poco para llegar hasta el hotel pues el mismo está en una calle peatonal y hay muchas calles cerradas al rededor.

Ventajas: Location is great. Under the hotel has subway + train station direct to airport.

Desventajas: Bathroom amenities was not set properly eventhough I passed memo to staff for missing items. The first day I gave information but until we leave, there was nothing. (4 days staying)

Ventajas: Close to A lot of restaurants and shops, close to the Louve

Desventajas: Lighting in the room could’ve been better, wish they had a small refrigerator in the room

Ventajas: Ubicacion y el desayuno

Desventajas: Nada todo bien

Ventajas: Reception staff were excellent when we first arrived. Djamal was a star!

Desventajas: Breakfast was incredibly busy and staff struggled to keep up. When you first arrive the location does not feel great and outside of hotel could put you off. Once you get used to it it’s ok.

Desventajas: The bed could be better

Ventajas: It’s a beautiful hotel, the staff was excellent, the rooms were modern and clean

Desventajas: When you come out the front door, going left was a very sketchy area, people sleeping in the doorways, bums asking for money. But if you go to the right, it’s a much better area.

Ventajas: Location, staff, great breakfast

Ventajas: This hotel is situated in a great location. You can travel to the rest of Paris with great ease, since the metro station is right in front of the hotel. The hotel itself feels as a 5-star experience. Very luxurious, very attentive staff and very clean and nice rooms.

Desventajas: Parking your car is extremely difficult. As is reaching the hotel by car. No navigation app can really guide you towards the main entry. However, if you're using the metro, you'll be fine because the metro exit is right in front of the hotel entry.

Ventajas: The staff were extremely friendly and nothing was too much trouble.The room was spacious and the bed extremely comfortable. Very clean.

Desventajas: Everything about the stay was excellent.

Ventajas: Staff were exceptionally friendly and helpful

Desventajas: The toilet and shower room were separate in our room and there was no washand basin in the room with the toilet

Ventajas: Escojo ese Hotel por 5 estrellas pero no creo lo sea , yo pienso es de 3 y ademas tuve que salir de retorno por emergencia familiar solo estuve una noche , me dieron factura por una noche y el saldo me pidieron que me contacte con Uds para pedir el reembolso.

Desventajas: The elevator is in a sorry state.

Ventajas: Staff were super friendly and helpful and I loved the location being away from the bustle of tourists yet still offering a great Paris experience.

Desventajas: Nothing I didn’t like.

Ventajas: Beautiful hotel. Staff were very helpful. The rooms were large for a hotel in the city. We had a wonderful breakfast at the hotel.

Ventajas: Great location , excellent staff , lounge and fitness facilities were great as well

Ventajas: The staff were great. Very helpful and polite. They make a great cocktail. Room was very clean and chic. Great shower room, large and comfortable bed.

Desventajas: The surrounding area wasn't exactly the prettiest place in Paris and there is a lot of work taking place in the area. It doesn't affect the hotel which was great. But easy to get around and plenty of local facilities.

Ventajas: nice hotel clean good food

Desventajas: nothing

Ventajas: Breakfast was great! Pool and sauna were great.

Desventajas: As an Accor Plus member, I was not offered a single thing! In Melbourne, a Mercure (Accor) hotel gave me a glass of wine, a bottle of wine and additional discount off dining. I was shocked not to be offered a single thing. Admitedly, I was unaware when I booked the hotel that it was an Accor Hotel. Be that as it may, the fact that we stayed 9 consecutive days should have prompted some small discount or something like one free cocktail each.

Ventajas: Very comfortable hotel in a nice part of town

Desventajas: Cab rides can be a bit far to the things you Want to see

Ventajas: Yes

Desventajas: No

Ventajas: Location is great, staff was friendly.

Desventajas: We get there at 9am, we couldn’t check in until 2pm

Ventajas: Perfect location for a family with the metro station right at the door; clean rooms

Ventajas: Breakfast was delicious. It was near from de Subway Station. Silently and comfortable.

Desventajas: No comments!

Desventajas: Used sanitary napkin in the trash can when check in, terrible room clean.

Ventajas: The hotel was supper clean and the staff were cheerful

Desventajas: Location is bit far a way from the center

Ventajas: The location was nice and close to the Metro.

Desventajas: Our room was close to the elevator

Ventajas: Convenient location next to the metro. Good size room.

Desventajas: The staff is rude and any problems is solved by arguing that the customer is wrong. If you stay at the hotel you must love trains since you listen to them until 02:00 and then they start in the morning again. The hotel did not succeed at any point from checking in to check out.

Ventajas: Rooms are big and the children beds are set up adequately for their comfort.

Ventajas: Next to metro station, which is fantastic Sofa bed was very comfortable Generally clean and ok room. Reasonably good sized room, although little tight for four people

Desventajas: Bathroom and WC were separate. Strange design. No room service. Service, in general, was poor. One had to go and collect cutlery Room had a kitchenette but no plates or cutlery. Not a great location - not too many eating options around the place. Location did not seem very safe. Little far from key locations. No swimming pool for a family oriented hotel.

Ventajas: Tiene las vias del tren muy cerca así que recomiedo pedir planas altas, el desayuno es poco variado pero de buena calidad. El metro está en la puerta del hotel y llegas en 20 minutos al centro de París

Ventajas: Alojamiento y desayuno

Desventajas: No hay parking

Ventajas: Clean Location Parking nearby at cheaper rates Big rooms

Desventajas: Only one chair in the sitting area Less coffee packets in the room

Ventajas: el espacio de la habitacion, las ventanas a la calle, el colchon excelente.

Desventajas: el ruido de la calle en la habitacion del 1er piso se escuchaba mucho durante la noche, madrugada y a la mañana por camiones de la basura y por arreglos.

Ventajas: Staff are friendly

Desventajas: There is no air conditioning as it is written

Ventajas: The whole experience was wonderful, beginning when we entered the hotel which is gorgeous. The front desk staff were amazing. Loved the ambience and amenity of the room. Location was perfect. A great experience overall. Thank you

Ventajas: Nothing

Desventajas: Clean hotel room

Ventajas: Great location. Kind staff. Accommodated a room change without hesitation when the AC wasn’t working. Helped print tickets for me when needed. Pretty space. Overall, great! ;-)

Desventajas: Nothing worth mentioning....

Ventajas: La habitación era cómoda y espaciosa. El desayuno con buenas opciones. La ubicación es muy buena a 200 mts. de la torre de Montparnasse y a 100 mts. de la estación de metro San Sulpice. Y con un minimarket en la esquina!!!!

Desventajas: Nada que objetar.

Ventajas: An affordable, comfortable hotel in a quiet though central location. Small but opulent lobby with lots and lots of marble. Red velvet, curtains and copper: a real boudoir-experience.

Desventajas: The breakfast was rather mediocre. Not bad but it could be much, much better. The location, though central and quiet, is not the prettiest.

Ventajas: Hotels s staff were wonderful so was the location. I highly recommend it

Desventajas: Limpieza del baño

Ventajas: Top location, very good breakfast, kind staff.

Ventajas: Beautiful building, marble everywhere, absolute luxury!

Desventajas: Nothing

Ventajas: Great location and nice hotel with friendly staff

Desventajas: Room was a nice size but requires updating - carpet and wallpaper are long past requiring an upgrade. Room smelled old and not fresh