Staff was not friendly or helpful. We stood at the counter to check in for 25 minutes before we were helped becuase the clerk talked to what appeared to be her friends in the lobby and also on the phone. I paid for WiFi internet access and it did not work at all, was on the phone for 55 minutes with hotel tech support and the problem was still not resolved. Other guests were complaining of internet problems also. I just looked at my online banking and see that the hotel charged me twice now I have to spend more of my time trying to get this mess figured out.
Quiet. Security very visible. Staff was very accommodating and helpful. Accommodating to my disability needs.
Room was clean One of the rooms was 2 hrs late on check in and they didn't have towels available !!!! No towels are u kidding me and a rude staff
The check in rep The hotel was nasty, the hallway reeked of weed, the carpets in the hallway we're dirty and Visibly stained. Our first room the tv and phone didn't work and coming in off the road the room was hot no air the key didn't work had to get management to get the room open after 3 key resets. The floor was SOAKED air wasn't on so not sure why, the lotion soap and shampoos didn't match (like they we're stolen different in both rooms) we switched to another room with no phone fridge or microwave. Breakfast was a joke started at 7am came down at 723 nothing there but a half cup of coffee and a few bagels and steal cereal. outside of the young man who checked me in and the distance from the quaters ,I didnt like not one thing about this hotel.needs a lot of work!!!
nothing. My room was filthy and I had to get the staff to clean it for me when we got there, so we had to wait another 40 mins for them to do that. The cleaning crew had an attitude while doing that. When we got there their was crumbs on the floor, crumbs in the bed. dirty towels in the bathroom. no soap or shampoo. we weren't given any towels. Don't waste your time at this shitty dump.
Cheap Cheap looking, run down, shabby, outdated.
We appreciated the helpfullness and friendliness of the staff. The outside walkways needed sweeping. The same trash was on the floors for days at a time.
Great value for the price. We were traveling and looking to save money while still meeting our needs. Friendly, personable staff, clean rooms, decent breakfast selection. Easy to get to tourist attractions. Safe and reliable. Rooms need updating, our room had torn carpet and insecure fixtures (mainly the shower head). The toilet was pretty bad, did not have near enough flushing power. Overall my only complaints are of cosmetic things.
It's clean,quiet .offer breakfast and very welcoming .at the reception I found a young lady,very friendly It's far from CBD.somebody told me the area I not so safe due to its isolation