Beautiful historic hotel, very close to many downtown locations. Large spacious room. Only one key was given to us and the replacement fee for lost key was $250.00
Character and location
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It's history the staff was very pleasant and my room was wonderful No
I was very impressed with the style of the hotel. It had a home feel to it by them giving you actual keys to the room. They would keep your key while you was gone out for the day or night. But overall a nice place and we will return on our next trip. Nope I enjoyed it.
Cleanness, decoration, and friendliness of staff
Original old school feel, was totally caught off guard, we was amazed
everything was amazing! the staff was amazing, the room was beautiful, the location was great! Would definitely book at this hotel again!
Location and historical building No room service, have to call and wait to have ice delivered, lobby is a loud and crowded madhouse on weekend nights with partiers lined up to get in elevator to go to rooftop bar.
The character of the hotel. It was originally built in 1927 and recently was renovated but it kept the charm of its age. The price we got for the room allowed us the luxury of staying there. Pricing if alcoholic drinks were too high even for St. Charles Ave.
The atmosphere and decor.
Good location No towels in our room. Staff agreed to get us some but it was the next day before we got them. Our room was cramped, but I think this was due to the fact that it was a handicap room, the bathroom was huge.
Everything except the little water pressure in our bathroom sink. Little water pressure in lavatory
loved the convenience to everything in the garden district and magazine street our room and bathroom was clean and well made, however, the carpet had not been vaccumed-only on the left side of the bed and was still not vaccumed during our 3 night stay-even after requesting maid service-I just put down towels-carpet had grass and debris and king size bed had very worn spots were people had slept that had worn mattress down-Oh, there seemed to be only 2 tiny elevators that hardly fit you and your luggage-and housekeeping had to use same elevator-very inconvenient for them and guests.