Tranquilo Frío, la calefacción no funcionaba, después tuvimos que cambiar de habitaciones porque hubo que cambiar el cerrojo de la puerta, el desayuno era sin cocer, el restaurante fue muy decepcionante
Limpio Precio absurdo de aparcamiento por noche, más de $40 dólares
Cerca del casino, de Bourbon Street y de restaurantes. El aire acondicionado no funcionaba. Tuvimos que llamar varias veces para que vinieran a arreglarlo. Después funcionó aunque no por mucho tiempo. Tuvimos que llamar de nuevo. Nunca lo arreglaron.
El trato del equipo de desayunos y la jefa de recepcion , fue excelente y profesional, gracias No,
El personal es muy amable. La limpieza de las habitaciones no es muy buena
Very close to convention center and Harrah's Casino. Excellent location for business. Room service not very effective. Hotel restaurant staff not efficient enough(they act slow).
The hotel was clean with comfortable rooms with a good location to walk to various sites around New Orleans. No open restaurant, complimentary coffee in the lobby you pay for, despite their advertisment they are not attached to the casino to name a few.
Comfort and near all I was disappointed when I was not given comp. Breakfast for the 3 nights I stayed
We enjoyed staying at the Omni. Very comfortable beds, courteous staff. Hotel is located away from all the hustle and bustle but still within walking distance of everything. There was an outlet center right across the street which was great too.
comfortable bed no complimentary internet access in business center and no complimentary coffee in the morning
location, near the congress centre
When we arrived door service was great but the front desk lady was very disrespectful. We arrived a couple hours early before our original check in time at 3 and it seemed like she was bothered by a previous incident. No eye contact and we could barely hear her speak because she spoke so low. The overall stay was mediocre, the last night fire alarms continued to go off through out the night making it extremely hard to get a good rest.
drink machine not cooled-hot drinks
I thoroughly enjoyed my first trip to New Orleans, and our lodging was a big part of it. The room was clean, very comfortable bed. All of the staff was very helpful, the concierge gave us many tips.
The beds and bedding. The quality of the breakfast. The fact that the restaurant didn't open till 7:00 am. The monring we ate there, it opened at 7:05 and we didn't get out of there till 7:45, which made us late for our meetings. Most business people want to get in and out for breakfast and are not very concerned about a gormet experience. The should open by at least 6:30 am.
Good location abd price Multiple maintenence issues with our room.
Crystal provided unrelenting top notch service. Pool cleaning equipment left out both days and poolside needed atrention
Tons of construction all around. Very limited parking, even in the lot we paid for.
Our first time visit to New Orleans. Great location (close to convention center and streetcars), great room (clean and large), great breakfast, exceptional service from the staff (very personable and helpful). Would definitely stay here again.
Hotel was very clean, spacious rooms, close to the convention center...great experience staying there.
It was new and clean. Good facilities. Staff were friendly. The rooms had no black Tea bags(only coffee). Since these are suites with kitchenette, it would be nice if there a few utencils or atleast some plastic spoons, forks and knives.
Everything was wonderful The price for parking . It was outrageous 28 dollars for one night or park on some side street blocks away. You kinda got us on that one.
Very clean, smaller room but good for family of 3
We stayed here this past Sunday (March 2) just for one night. The rooms themselves were great - nice and clean with comfortable beds. They had fridges in the rooms which was great and a very nice pool/spa. The customer service was awful. When we arrived (about 10 AM) we could not even park at the hotel and the valet was extremely rude. Two people were in the process of getting their cars back so I asked if we could take their spots (there was no one else around the hotel lobby or valet area). The valet told me no and that it would be 2 hours before I could park. I asked what I was supposed to do with my car and he rudely replied that he didn't know and that check in was at three. I continued to ask why I couldn't take the new spots for the people leaving and he replied "Check in is at 3 PM, is that fair?". Once again in a very rude tone. I did not appreciate how I was being treated as a customer. I realize this is a busy time for New Orleans, but I felt that I didn't deserve his short temper or rude behavior. I still don't understand why we couldn't park where the cars were being moved from.
Cercanía del centro de convenciones. Amabilidad del personal. El cuarto es bueno. La limpieza, y hay que fijarse si te alojan en el edificio del hotel o en un edificio vecino, que llaman "Lofts" en el cual tenés que salir del hotel por el parking, cruzar una calle, y entrar en otro edificio, en el cual nunca vi a ningún personal del hotel; me pareció bastante inseguro, y desolado. Es un poco incómodo para ir al gimnasio, a desayunar, o a la pileta. También debo decir que, a pesar de todo esto, el cuarto es muy bueno y amplio.
El personal era bueno, y la ubicación era buena, las camas eran muy cómodas. (Sin embargo, nos pusieron en un dos camas de matrimonio cuando pedimos una king size.) Hay un Starbucks en el hotel, que estaba bien situado, sin embargo, fue utilizado para café gratis para huéspedes en otras franquicias de Marriott, así que fue un poco decepcionante. Me hubiera gustado que hubiera habido más espacio en los cajones. Era inconveniente para estancias de una semana, aunque supongo que la mayoría de las personas están allí para asistir a una convención.