Great location. Small, dated room. Constant noise from Neighbors and some mechanical work or failing equipment.
I thought the staff was very helpful and attentive at all times. The location was great. We enjoyed our stay! Thanks!
Room was nice and comfortable, looked to be recently remodeled. Nothing is included. I had to pay extra to park, extra for the wifi and extra for the breakfast. If I had known this I definitely would have not stayed here. Staff seemed very busy and did not have time to answer any questions that you might have.
The rooms were clean, rooms comfortable, location great, and the staff were accommodating. There was no fridge in the room, and free wifi was only on the lobby.
Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group. Small room
Best staff ever!!! Very good location. One of the safest hotels in NOLA. ***** stars!
large rooms, view of river, lighted pool, nice lobby, locations not crazy about wifi in room.. took fee off the bill but was confusing.
Great location. Close to everything in the French Quarter. Friendly and helpful staff
It does maintain the Marriott standards The hallways are noisy at night
The staff were very friendly and helpful. Made us feel special. The rooms were nice and the new beds were the most comfortable I have experience in any hotel. The only complaint is they need to put more outlets in the room. I would stay at the Hotel Marriott again.
Perfect location to explore new orleans The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!
Excelente hotel, muy bien ubicado, bellis'imo y comodo.El personal super atento, con muchas atenciones hacia los huespedes.
La amabilidad del personal de recepción y el confort de la habitación No
Es un hotel que está en el distrito financiero, muy cerca del French Quarter (se puede ir caminando), con instalaciones antigüas pero en buen estado que le dan toques lujosos a toda la decoración del Hotel (espejos, terciopelos, brocados, mampostería y maderas por todos lados). El personal siempre fue muy amable y el desayuno es amplio y muy completo. Aunque el precio incluye el desayuno, en general, los precios de los alimentos, el room service y el mini bar son algo elevados. Por lo demás, todo fue de mi agrado.
Personal amable Ubicación conveniente Sándwich de mantequilla y maní y jalea de 10-11:00 Necesita renovación Moqueta sucia. Las sábanas sucias No ofrecen agua embotellada, como dicen
La simpatía del personal y sus ganas de agradar. La calefacción funcionaba mal. Vinieron varias veces hasta las tres o cuatro de la madrugada. A las ocho de la mañana decidimos dejar el hotel por otrro más moderno...Y volver en Carnaval...
El hotel es precioso. La habitación era muy ruidosa.
Buena ubicación. Las habitaciones estaban limpias y sin olor a humedad (Nueva Orleans) Terminamos reservando la habitación con un tercero, no es un proceso normal. Sin embargo salió bien
Me gusta mucho la cercanía de las tiendas, restaurantes y el acuario. El restaurante estaba cerrado
Tranquilo Frío, la calefacción no funcionaba, después tuvimos que cambiar de habitaciones porque hubo que cambiar el cerrojo de la puerta, el desayuno era sin cocer, el restaurante fue muy decepcionante
El trato del equipo de desayunos y la jefa de recepcion , fue excelente y profesional, gracias No,
Limpio Precio absurdo de aparcamiento por noche, más de $40 dólares
El personal es muy amable. La limpieza de las habitaciones no es muy buena
Cerca del casino, de Bourbon Street y de restaurantes. El aire acondicionado no funcionaba. Tuvimos que llamar varias veces para que vinieran a arreglarlo. Después funcionó aunque no por mucho tiempo. Tuvimos que llamar de nuevo. Nunca lo arreglaron.
El ambiente y la decracion Habitaciones muy pequenas
La piscina era un refugio acogedor después de un día de turismo por la ciudad. El personal era muy servicial y agradable. Me habría gustado usar el Carousel Bar, nunca había sitio. La vista no era de mi agrado, y los baños eran pequeños.
Estábamos justo en el medio de todo. Todo lo que había que hacer era salir del hotel y allí estábamos. Las habitaciones eran impresionantes. Mucho más de lo que esperaba. El personal era fantástico. Sin duda están al principio de nuestra lista cuando volvamos. Nada
In the middle of the French Quarter, but still accessible to the Convention Center. Great staff. Beautiful historic hotel.
Royal, old-fashioned feel consistent with New Orleans old city. Room was a bit smaller than expected, but sufficient for a couple.
Friendly staff. Clean. Quiet. Conveniently located in the French Quarter.
The beds were the best I had a hard time trying to get my girls to leave The sandwich we got from room service
Staff was great! Location is excellent. Our room was really small but it still worked. The cinnamon smelling toiletries should be changed to something more refreshing.
Hotel offers a great lobby, bar area, and dining. If your trip includes the French quarter this location is outstanding. You are surrounded by great dining of all types. I would stay here again
Elegance Central for visiting French Quarter Customer-Friendly Historic Small room for Big Price
* Staff was very helpful, sorted out a room mixup quickly and appropriately, and compensated us for our time waiting * Fantastic pool and view from the roof, the rooftop bar was great * Really a perfect location - about two blocks from Bourbon made it close enough to the street to feel like you're in the bustle, but far enough away to recover after a long night in peace * We were able to get a great value for the room. * Hospitality staff restocked our room's ice and bottled water every night * Super small room, was not able to fit a single cot in the room without moving the dresser * Bed barely fit two people. * Slightly misleading depending on the website you book on, "Double" or "Queen" in our case meant a single bed, and assumedly the same room * Tiny bathroom. Towels were forced under the sink. * Bar closed earlier than I would have expected
Ubicación, habitaciones amplias y limpias Desayuno
Ubicado en la mejor zona. Las habitaciones muy espaciosas y muy lindas en su decoración. Los baños impecables, buen desayuno. Silencioso para dormir. Caminando uno accede facilmente a los lugares para ver de la ciudad. En la esquina un mercado abierto las 24 horas. El personal es maleducado, irrespetuoso, no brinda información. El parking aparentemente esta muy lejos y tardan media hora en traer el auto cuando uno lo solicita.
La calidez de la habitación, el uso gratuito de Internet , la amabilidad del personal de RECEPCIÓN y el agradable ambiente en el desayuno.
La ubicación es inmejorable, cerca de todo!! Las instalaciones excelentes, muy cómodo. El desayuno muy completo. Sin dudarlo volvería a este hotel. Nada, nuestra estadía fue perfecta.
Excelente la ubicación, muy cómo el uso, excelente el servicio de internet wi-fi gratuito en las habitaciones y lobby- Lo recomiendo absolutamente- El domingo no hubo limpieza ni toallas limpias en las habitaciones.
Nice and clean. Close to the main attraction. Noise when trying to sleep. Air vents would slam down making a loud noise and jolted me awake all night. Out of items more than once when ordering room service. Cold pool with no hot tub.
Not as expected for a JW
The location is very convenient -- on Canal right between the French Quarter and the CBD. The rooms and facilities are very comfortable and well appointed. There was nothing lacking. What really separates this hotel, though, is the staff. From the front desk people, to the people on the door, to housekeeping, to the valets, everyone was amazingly friendly and helpful. A very positive attitude permeates this hotel. I certainly would stay again. The only negative aspects were that the hotel's front (on Canal) is undergoing a major renovation which makes it hard to find the hotel from Canal and, sort of related to this, the actual front desk/check in area is not on Canal at all. It's on Common. I understand the hotel wanting a Canal address, but it does make it confusing to find the check-in area.
Wonderful service, comfortable and clean. Great location for us. Would love to stay there again. No cold water from faucet
I liked the room and where the hotel was located I paid too much and was constantly dealing with hassles like slow elevators, stupid rules, staff that lied about a room being available. We paid $310 for a room and $42 to park and couldn't get free Wifi, really? The Valets were rude and they basically forced me to use baggage handlers.
Location was great and felt very safe. Room were the right size and they were lovely and moved us up to a top floor because it was my daughter's first trip to NOLA Pipes broke the last night and our room had wet carpet; they moved us once I reported it
The bell hops were nice and that's about all I can say nice about the place. When we got there they couldn't find our reservation. They put us in a tiny room. (We paid extra for a corner executive king.) After 4 hours the room was still at 80 degrees. We were moved to a corner executive king (what we should had have from the beginning.) We called down to the front desk for a bottle opener waited 2 hours they never brought it up. The pool was dirty and disgusting. They claim its a 4 star hotel but we will never stay here again. We should have gone to the double tree.
Got charged for things that previous tenants had removed from mini bar
This guest did not leave comments about this hotel.
Best stay at a hotel that I have ever had!! There was not one negative thing!
Staff and size of room Not enough light in dressing/closet area or magnifying mirror in bathroom. Bed too soft and too big.
They exceeded my expectations! This is definitely one of the bed hotels I have ever stayed at! Everything was perfect!!!
The room was very big. Large bathroom, seating area, and desk area. For a 4.5 star hotel, I was shocked that there were no towels in the room when we went to shower. The ice bucket was not emptied or the coffee maker. There are a lot of options in New Orleans, and I don't think this was the best bang for the buck.
The property is spectacular, but what sets it apart are the wonderful staff members there. Everyone from the doorman to the maid made me feel like I was am honored guest. Highly recommend this property!!! Not a thing!
The hotel staff was amazing! They upgraded our room to a suite and went above and beyond to exceed our expectations. I was very impressed! The room was beautiful, I can't wait to stay here again! No, we loved everything about this hotel!
The room and common areas were fantastic. I mean fantastic. What a way to celebrate birthdays and off to college. Even more spectacular was the staff -- especially the front desk personnel. Without a doubt -- TOP NOTCH. Making the personal connection Not a thing. And I mean not a thing. While the room may have needed a little TLC (guests can be very hard on a room), my goodness. This stay will be a permanent family memory. THANK YOU! We will enthusiastically recommend this property.
This guest did not leave comments about this hotel.
Staff is friendly and attentive. ELEVATORS are a disaster. I've stayed here twice in the last 6 months and the elevators don't work. Check out time is a DISASTER....20-30 minute waits for elevator. No turn down service the first night.
Ubicación y calidad/precio
Que es un hotel mut céntrico pero también muy tranquilo y confortable Los complementos que al final se añaden a la factura, por uso de internet (aunque no lo hayas usado) i por sobrecarga de energía.
Sra. Kenia en la recepción hizo que nuestro viaje fuera maravilloso con su servicio y sonrisa. Nos gustaría darle las gracias por su hospitalidad.
Buen precio. La cama era cómoda. La habitación estaba limpia. No hay muchos servicios
staff was great, decor was very nice, great bed and linens... the shower/tub combo wasn't bad, but it would be really nice if it were an upgraded glass door shower. not a complaint... but that's something i do look for in a hotel where i pay this much. thanks!
Clean, modern amenities. Comfortable beds. Lots of young adults stayed during the weekend and they were up and loud at all hours if the night. Hanging out in the hallways and keeping us up.
We stay here everytime we come to New Orleans. We love the location and the service has yet to disappoint. We would definitely recommend this hotel to friends.
Lovely hotel, very pretty. Restaurant is great as well. Nothing