Muy agradable, limpio, habitación contemporánea, aperitivos y bebidas gratis, fácil de llegar, encantador lobby y el personal es muy agradable. Restaurante Davios estupendo. Servicios disponibles en cada plante. Concepto estupendo. Volveré a alojarme aquí. Nada. Todo era bueno.
Ubicación genial Las habitaciones eran pequeñas. Almohadas en en la sala de entrada estaban sucias y tenían manchas.
En general, la situación i las instalaciones.
Gran ubicación, descuento de aparcamiento
Gran personal. El listado mencionado aparcamiento gratuito. Tan solo te daban un 35% de descuento.
Ubicación Las habitaciones eran demasiado pequeñas y no había agua caliente
El tamaño pequeño y agradable personal le da a este hotel un ambiente cálido y agradable. Michael respondió el teléfono cuando llamamos con antelación para organizar ayuda con el equipaje en la puerta, y había alguien allí cuando llegamos. Michael registró en la recepción y recordó hablar conmigo por teléfono. Él nos dio un paquete que había llegado con antelación y explicarse claramente el protocolo de estacionamiento de vehículos. Nos volveremos a hospedar aquí cuando viaje a Filadelfia.
Ubicación, check-in las 24 horas muy práctico, servicio estupendo No hay desayuno en la habitación
Las habitaciones estaban muy limpias, me gustó el café para los huéspedes y el agua. Los empleados son muy agradables y serviciales N/A
El personal era excelente. Gran ubicación para ir al mercado y visitar el centro histórico de Filadelfia.
El personal era muy amable y me permitió hacer el check in temprano, lo que fue estupendo, ya que tenía los ojos rojos vuelo desde la costa oeste. También me permitieron hacer el check-out tarde. La habitación estaba limpia y era grande. Estaba en la torre principal que estaba conectada con el hotel principal por medio de un puente. El acceso era a pie y sus escaleras estaban fuera de servicio durante toda la estancia. El primer día de mi estancia, quería pedir cena a través de su servicio de habitación, pero los ascensores en el edificio principal tampoco funcionaban así que no podían proporcionar el servicio de habitación.
Instalaciones adecuadas para hacer ejercicio. La cama tamaño king era cómoda. No había control remoto en el momento de la llegada hasta que finalmente lo encontramos debajo de la cama, lleno de migas. El personal de la recepción no era atento, siguieron ayudando a gente que llegó después de mí mientras yo esperaba pacientemente. El ambiente de la habitación fue la de una cueva con viejos accesorios, y el baño tenía la calidad de un Motel 6.
comodidad en sus habitaciones y de las camas el techo del baño le falta mantenimiento y los mesones de lavamanos muy alto. no se a que se refiere en la reserva (paquete especial compras)
La ubicación.Pues está cerca del centro y en un lugar sano.Además de sus instalaciones confortables. Sería bueno que el restaurante revisara el menú a efecto de ofrecer más variedad de comidas.
Buen trato, Buena ubicación, muy comodo Ausencia de Freezbar
Limpio, agradable Caro, no con tantas comodidades como encuentras en otros hoteles de la calle
Me ha decepcionado sus instalaciones y mala atención del personal. El personal malos modos, poco atentos y pareciera que pierden el tiempo hablando con uno. No volveré a un Raddison.
El trato muy cortez en la recepcion y de cada uno de los empleados
Sofisticado y muy buen ubicadoi no
Había muchas manchas en los colchones, golpes en las paredes y puertas, los vasos no eran limpiados o reemplazados cada día, el gimnasio estaba sucio, con manchas de sudor en las máquinas y equipo y en el suelo. Este hotel necesita urgentemente una mejora/remodelación
El personal y el servicio era impecable.
Habitación amplia, personal muy simpatico, cama confortable, cuarto de baño nuevo, ubicación en el centro de filadelfia. Todo perfecto! Nada.
Servicio AL CLIENTE INCREÍBLE!!!
La ubicación era genial y las habitaciones estaban en general bastante limpias. Un poco maltratado, pero por lo demás pintoresco. El bar del vestíbulo y el personal de recepción fue muy agradable. Alguien tratando de entrar en nuestra habitación en medio de la noche y el personal de limpieza que pensaba que las 8:30 am es un buen momento para limpiar la habitación.
We love the staff as they are professional and fun. They offer free happy hour and coffee in am! This is a big deal and makes people feel welcomed. The rooms are stylish and cozy! We had a 2 month and 14 month old children who loved it too! Smaller elevators but it was doable...we just have 2 kids and a huge stroller ;)
Great location for my work. Great restaurants in walking distance. Nearly ruin my shirt with a rusty iron.
We got the corner king spa room and couldn't be happier. The room was spacious, and the views made the room look even bigger. The bathroom was on point, and the big soaking tub was great. We usually stay closer to Rittenhouse square but we didn't mind this location too much, there is tons to do in this part of downtown! The staff was very friendly and made check-in and check-out a breeze.
Each and every corner of the hotel is just amazing. Love it!!
It was a really nice hotel - beautiful room and facilities- great location. The bartenders in the bar were really helpful and gave better suggestions for what to do in the city than the reception and concierge. No bathtub in room - despite beautiful picture. This is the 3rd or 4th Kimpton Hotel I've stayed in but the least intimate. Hotel was a little busy and staff could be a bit warmer and more helpful.
As with all Kimpton Hotels, the decor is amazing & very much in-line with my aesthetic. We also really enjoyed the location of the hotel; we stayed over 2 very nice days & walked 30 minutes down Passyunk and over to the far edge of Rittenhouse multiple times. We tend to spend most of our time out-and-about, but the time spent in the hotel was very nice. We requested a room away from the elevator, which they did not oblige. We were essentially directly next to the elevator bank, however it ended up being quite. That said, we were there on a Monday night, I'm sure the weekends are a bit rowdier. Bed was not very comfortable (for me, the BF loved it), the outlets stopped working in the bathroom in the middle of my blow out & could not be fixed, the internet did not work the day we checked in. Also...there is not much follow-through from the staff; we had requested a later check-out that they never acknowledged until we were physically there and brought it up ourselves again during check-in. We asked for a room away from the elevator bank, but were put in one directly next to it. Tried to order room service & the person on the phone said they would have to call back to 'confirm the order' but never called back..the food appeared 20 minutes later, cold. Negatives aren't the end of the world, but there are definitely some things we weren't thrilled with. But the staff, including the valet, were lovely & very friendly.
I had a great experience staying at Monaco, from price to service everything was perfect. I think they should have better pictures of the corner suite on there website, because there suite was better then the pictures shown.
I left an expensive piece of technology in the room and when I returned a couple hours later, the staff said they didn't find it.
Love atmosphere and staff. Location and style is also a plus. It's friendly for us with our 2 kids under 2. The bed was not as comfortable. We usually have a king size bed but opted to 2 queen size and I would prob not do that again.
Stayed for NYE.. very nice hotel. Excellent staff. A bit pricey. Would consider a return trip.
Nice location for nightlife and history tours. I receive a monthly check from the VA for a service connected disability -- my ONE night stay cost more than that entire check! And for what? I received no continental breakfast; parking is $50 a NIGHT; and my room with a king-sized bed was tiny. No idea if internet was included, as I was not given a password. I wanted to sit in my room and prepare for a speech I had to give, but, my absurdly expensive room did not come with a chair besides an ergonomically nightmarish desk chair. I had a ton of clothes because I was there for a three day wedding, so my hands were full. I received no bell-service, carried all my stuff to my room, and the keys didn't work; so I had to lug everything back to the front desk. Had to iron shirts for the wedding, the ironing board looked like it was bought from a yard sale. For the cost of this room, I expect quality amenities. Also, the bouncer for the rooftop bar, who looked a like a teenager, watched one of the wedding guests get assaulted, laughed, and did nothing. Honestly, we should've called the police. Posh and ostentatious, with little reward. Go somewhere else.
Very stylish hotel with comfortable rooms. Staff was friendly and attentive. But the best part is the location, you're across the street from the birthplace of our nation!
Beautiful spa and facilities The restaurant closes too early.
The hotel rooms were luxurious and left no stone unturned as far as comfort and cleanliness. They thought of everything even as far as robes, slippers, newspapers, umbrella.
the service was excellent with attention to detail.
Very accommodating staff, large room, great location. Well appointed. The air conditioner shuddered loudly each time it turned off.
Wonderful service, beautiful hotel. The beds and linens are very comfortable, as are the bath robes they lay out for you. We were celebrating a birthday and the extra touches were very much appreciated. The rooms can use a bit of updating, but all in all it was an excellent experience and will likely return again next year for another birthday celebration!
It was comfortable and quiet. The staff was well trained and gracious. It was well located for me.
We planned a quick last minute evening in the city and booked the hotel on a whim due to its location and proximity to our favorite part of town. In terms of location, this place can't be beat. You're within walking distance of what seems like hundreds of fantastic restaurants and highlife hotspots. The hotel staff is courteous and made us feel instantly welcomed and at home. My only criticism is that the room was a bit dated. It needs renovated. The shower definitely seen better days and looks like it was last done in the early 90s. The bed was very comfortable and we slept pretty good.
room and atmosphere were gorgeous. staff very professional.
Awesome building champagne at checkin have had many enjoyable and memorable stays. Understaffed, poor service sub par to other Ritz hotels. We were provided with wrong room on arrival. Room was somewhat dated and curtains had large weird stains on them. Carpet in room was also stained making it feel dirty. Restaurant service was horrible / waited 40 mins for a table then waited another 15 mins to get acknowledged by staff. Used express checkout, left some negative comments and asked for emailed updated portfolio via email - never received. I've had better service and value for money in other not so "refined" hotels.
The hotel and staff were extraordinary. i was always greeted upon leaving and entering the hotel. Oftentimes the bellman or concierge would ask if I needed anything. I must have looked a bit lost!!! The situation detailed below needs to be addressed because other than that, the room was most comfortable with a lovely view of City Hall northward Amanda in housekeeping was excellent in refreshing my room and being extra certain there was no detail that was omitted There wasn't anything "I didn't like!" However, The only "hiccup" I experienced was a slight odor of tobacco in. my room at the end of each day. When I notified the front desk they were quick to put a plan in place to remedy the problem. Unfortunately, the odor continued and was probably a function of the odor of the carpet, drapery and bedding.
The staff was incredibly friendly and very knowledgeable of the city. We had a great experience! They must have given our room away before we checked in. Our group of 3 friends got one king bed so we had to use a roll-away cot, which wasn't the most comfortable thing.
The manager took great care of us after she was told about our disappointments. She was wonderful and made our second night much better than the first. Most of the other staff were very friendly and accommodating. The facility is extremely old along with the heating/air conditioning units. Our sheets had a hole in them. Had disappointment with 2 staff members who were a bit rude. Felt the crowd that hung out in the hotel bar and/or were staying at the hotel were a bit trashy. For the price per night, we could stay at the Sofitel or Four Seasons and get better accommodations.
I really didn't know what we had gotten ourselves into until we arrived. We were pleasantly surprised. This is the perfect location and is close to everything. There is an adorable little park right outside that has cute little events all summer long. I can't imagine staying anywhere else. Oh and did I mention the view??? Amazing!
The staff at the front desk were exceptional and extremely helpful. The doorman and valet were amazing providing information about the city and transportation. The restaurant and bar were horrible! Service was slow and overwhelmed but they tried hard to provide service. Our burgers were not cooked properly. My burger was burned and my fiancé asked for medium rare and got well done. We sent it back and the burgers still were pathetic and not good. We ate them anyway we were starving after traveling all day. Later that evening after returning from dinner out and a bit of shopping we went to the bar for a night cap and waited 20 minutes before anyone even spoke to us and then another 20 minutes to get a simple captain and Coke and a lemonade -- needless to say we walked out!
Paying $30+ for parking that should have been included
Rooms were nice, clean and comfortable. Hotel overall appearance was good and stylish. Parking rates were outrageous. The bar was terrible and the drinks overpriced. I know the main restaurant/bar was closed for renovations, which explains the awkward positioning of the bar, but the prices for drinks were way too high given the bartender quality and overall market positioning which is heavily influenced by the bartender. Drinks were priced about 30% higher than they should have been, especially given the fact that I had to explain to the bartender how to make a simple drink like an old fashioned. Huge fail in an area where there are too many alternatives.
I love the energy from the staff to even the parking attendants. The pool was phenomenal and the breakfast was amazing. definitely a hotel to visit again when in the Phila I hope to visit the penns landing Hilton family again soon Parking was expensive I ended up using street parking across the street and paying for the meter.
Profesional and friendly staff. Parking way too expensive. 44 per night for valet and 32 to park yourself but gotta take 3 elevators and various walkways to get to your car.
Hilton is pretty much a hotel where you know what you can expect from them and it generally is a notch above their competition. Security in the lobby at midnight when I arrived due to loud and obnoxious people at bar. Hard to hear upon check in which was late. They put me in a room that is exactly the OPPOSITE of my profile request. No room by elevator... put me right next to it. Neighbors partied all night and hotel phone didn't work to call to resolve issue. When I finally got it to work, they never resolved the noise. When I asked for the room to be refunded and cancel the remainder of my stay, they refused! Since when did we begin getting held hostage by hotel companies? Very unusual for Hilton brand, but this staff at THIS hotel have work to improve.
Great location, fun park right outside. Great staff & fantastic room!
Excelente ubicacion, buen servicio, habitaciones amplias No
Excelente ubicación en Olde Town. Cerca de las principales atracciones turísticas. La habitación y el baño bastante grandes. Con una bonita decoración, así mismo el resto del hotel. La calidad que obtuve por el precio estuvo excelente. A corta distancia en taxi del centro de la ciudad. El minibar hace ruido y en el silencio de la noche resulta molesto para dormir
Diseño y ubicación del hotel en pleno centro de Boston Personal de recepción poco agradable y nada dispuesto a ayudar
Muy bien situado, céntrico y cerca de los lugares de interés más importantes. Muy buena calidad/precio. Amplias habitaciones y confort. El personal es amable, pero si no sabes inglés es difícil entenderse porque hay muy pocas personas en el hotel que hablen español, pero siempre suele haber alguno, aunque no en el CheckIn y CheckOut. El parking del hotel no está en el mismo hotel, pero se lo llevan y lo traen. Un poco caro pero acorde con los precios de EEUU para los parking.
excelente atencion el aire acondicionado es viejo y en verano no enfria mucho
La atención del personal y su ubicación con los hechos históricos de Philadelphia.
La ubicación es muy buena, está muy cerca de los lugares de interés. El buffet del desayuno es poco variado.
Gran Hotel muy bien situado
Su situacion es excelente
ubicacion, limpieza, confort
Era exactamente lo que estábamos buscando. Buena vista, ubicación, más cómodas camas increíble de mi vida. Servicio de habitaciones toda la noche... Aperitivos y bebidas en la cama. La perfección. Tener la habitación una al lado de otra y poder oír las conversaciones enteras ... Que era extraño.
Personal amable. Buena ubicación. $50 por el servicio de aparcacoches. Todavía no estoy seguro de donde aparcaron el coche.
La ubicación 1-No me dijeron que la reserva era para una habitación adaptada. 2-aire acondicionado necesita un cambio de filtro, lo encendí sólo una vez y un muy mal olor llenó toda la habitación. Tuve que rociar mi perfume por todas partes para cubrirlo.
No me gustó la habitación; no estaba limpia especialmente la cama y las sábanas
Check-in difícil, servicio de habitaciones limitado (al final del día), pocas opciones de comida en el hotel
Registro fácil y estacionamiento. Habitación limpia y cómoda. Fácil para ir a los lugares de la ciudad. El conserje era muy amable y nos ofreció sugerencias e información. Recepcionista no fue tan agradable. Acabo de volver de un concierto en la noche y la llave de la habitación no funcionaba. Tuve que volver y arreglarlo. No es algo que queríamos tratar en ese punto en la noche.
La ubicación es excelente para visitar Filadelfia. Fácil para entrar y salir. El aparcamiento cuesta $20 por día. Me decepcionó que la moqueta estuviera manchada y se viera sucia. Moqueta sucia
Pedimos una cama King size y nos dieron una Queen size. Aparcamiento muy caro: 26 por 8 horas. No había descuento para huéspedes del hotel.
Nos alojamos aquí el 4 fin de semana del 4 de julio y la vista desde nuestra habitación era fantástica. Podíamos ver la fuente y prácticamente toda la ciudad. La habitación estaba limpia y era cómoda. Volvería, definitivamente. El cuarto de baño en el vestíbulo podía haber estado más limpio.
El mejor precio comparado con otros hoteles de la zona con los mismo servicios.
Es muy fácil llegar al hotel y está ubicado en una maravillosa parte de Filadelfia. El personal era muy servicial y nos ofreció consejos sobre restaurantes y transporte. El aparcamiento de 20 dólares al día era muy razonable comparado con las experiencias de otras ciudades. No se me ocurre nada
Cama incómoda Moqueta y sofá sucios La piscina tenía cloro que quemaba los ojos
Confort del hotel y ubicación
Buena hora en persona Servicio de internet
Su situación. Es un precioso hotel, con muy buenas instalaciones. Las dos habitaciones que tomé estaban bien equipadas y eran muy confortables. Estuve muy poco tiempo para entrar a coocer los posibles errores.
confortable, personal atento y amable, limpio.-
La comodidad de las habitaciones y la atención personalizada Necesita más personal que hable español
Acceso a sitios históricos y restaurantes
la posicion un poco viejas las herramientas
La tranquilidad, amabilidad del personal, el comfort de las habitaciones, la comodidad del Starbuck y su hall con plantas
This was out 4th time staying and it was just as before. Clean friendly convenient and FANCY! It's a little hard to grab a cab/uber out front, but that's the city. No reflection on the hotel at all.
The hotel was beautiful, the employees were very kind, and the room was perfect for our overnight stay. We walked to the Reading terminal market, and we were across the street from the subway station. Couldn't have asked for a better location! The valet parking was a bit pricey but it was very convenient and no stress.
The room was gorgeous and the staff were very nice. The bed was way too soft. And the walls are thin so we we were woken up through the night by a group next door to us. We finally called the front desk at 4:30 and they addressed the issue.
I loved the building it was very classic Philadelphia and very comfortable. It was very clean and the rooms were well kept. The bed was extremely comfortable! The night staff didn't seem as up beat as the morning staff - but then again they are working nights. They did their jobs and got my room key to me in very little time. :)
The location was great, room and hotel was beautifully decorated, and the price was so reasonable. I would definitely come back! $50 to park your car is kind of expensive but you get a full 24 hours.
We had a wonderful stay at this clean modern hotel... It's location could not have been any better. Will definitely stay here again.
When I arrived to the marriott to find out kayak never reserved my room, the kind marriott staffer jumped into action (and also revealed this was the 4th time that week that he had to deal with kayak's inefficiency)
Everything, location was great for everyone to enjoy. There's a Marriott with full service next door, a Hard Rock and bunch or restaurants. Is also located on a historical area. N/a
Location is good, although there are 2 different Marriott hotels next door. We went to the wrong one first and already had valet parked our car before we realized it was the hotel next door. Received an email confirming room would be ready by 3, upon arrival at 4 we were notified room was not ready and would be 45min. We were told they would call us when ready but after hour an a half of no call we went back to find there was a credit card issue which could have easily been resolved if they would have called. Wasted time wandering around downtown
It would be nice to have some kind if discounted parking. Also, we had dinner in the hotel's restaurant and would only give it 1-2 star. Would not eat there again.
Hotel was clean, staff was attentive and courteous. The rooms were beautifully appointed, and when our booked room wasn't available, we were upgraded into a corner room executive suite overlooking historic City Center. Pool wasn't heated.
Location My room was not ready till 5pm.