El personal era muy amable, la comida en el restaurante era excelente, las vistas son estupendas y es conveniente respecto de todas las atracciones del centro. La cama era demasiado blanda para mi gusto y el restaurante era un poco caro, así como el aparcamiento.
Vista de la ciudad. El personal era muy amable y servicial. Sin duda me alojaría otra vez y lo recomiendo a amigos y familia.
Nice room, pool was great, location in the heart of it all!! Very secure also. Nothing
start at the start there no way from the parking to the hotel with out going outside this is wong and nothing tell you this?? it said bar in room wong.
Great room and staff. Location is great Maybe we were just there on a bad weekend, but there were a lot of rowdy kids at the hotel. Noise was a problem.
All employees were very helpful. They freely provided helpful information pertaining to how to get to places and great info as to where to dine within a short walk. Unfortunately we had an issue with our room reservation and this did not sit well with us since we were traveling with our young son. We made a reservation that included a king bed. When we checked in they informed us that they "over-booked and did not have any rooms available with king beds. We informed them that we made the reservation that way because we needed the room for our son. Didn't matter. They did compensate us by giving us free/complementary breakfast and snacks but that didn't change our feelings or put us in a room with a king bed. We were given a room with two double beds and we made it work but it was not as convenient. We will seriously take this into consideration if and or when we use this site or make another reservation.
The room was Clean, Huge and eligant. The staff was and helpful. The location of the Hotel was convient to the convention center and the Inner Harbor and if you are planning to attend a baseball game it is right accross the street.
We were very disappointed. Hotel was kind of smelly. No fresh air in the building. Swimming pool area was dirty . The hot tub was not hot at all . It was warm water. Someone called for maintenance and the guy said to wait until it warms up (until late afternoon) he said there was nothing they can do about it . We received a great service from all of the front desk staff and we liked the comp breakfast
Staff upbeat and helpful! Room was clean, all touch spaces were clean! ( Light switches/ door knobs / tv remote / curtain pull rods). Spacious room. Bad bathroom handicap accommodation conversion. Bathroom counter not lowered, tub is a standard step in with hand rail. Really restrictive space in the bathtub with all the rails and shower head rod. Mirrors not cantered for standing or sitting viewing .
I booked this hotel as a last minute getaway for the family. The staff were overwhelmingly friendly, rooms were clean and it was in close proximity to dowtown. The pool and hot tub, while small, were sufficient. The Orioles stadium is right across the street, so it would be a great location if going to a game. Also, lots of restaurants nearby. The food provided for the continental breakfast was your typical items and looked good, however the location was not sufficient to handle a large group of people. The staff did eventually open a meeting room so there was extra seating. The only other negative is location, if staying with young kids (mine were 5 &7). It was more of a hike than I expected to Inner Harbor.
the location was convenient, staff was very friendly, the room was very spacious, & you get free wi-fi.
the location, the check-in process and the closeness to my destination parking
The rooms were very nice and the beds were comfortable. There was a good selection of breakfast options, and it was nice that they had grab and go bags. I also thought the fitness center was very clean and everything was functioning properly. The valet drivers were also very friendly and helpful, and got the car quickly every time we needed it. Very strong chlorine smell in the basement near the pool. One elevator was broken the entire time I was there, and the functioning elevator moved quite slowly. I was also disappointed that there was no hotel bar, as the Hampton usually has complimentary happy hour in addition to the included breakfast. I erroneously assumed that the "complimentary beverage area" referred to on the website included a bar with happy hour.
Good value for money. A 10-minute walk to the Harbour area. Friendly staff. Its convenient for the Convention centre, so more of a business hotel than a tourist hotel. Appreciated the fitness centre and the free laundry; brilliant when you are travelling with a family for 2 weeks. The breakfasts; there was no fresh food or the option to have an omelette etc. Everything was disposable; the plates, knives, forks, etc.
The cleanliness of the rooms and the facilities. The staff were very friendly and helpful.
It was nice and close to my convention. Breakfast was good as well.
Convienent location and clean hotel. My hotel room was never cleaned after the first night of my stay. It took two requests to get fresh towels delivered to the room.
I booked a month in advance for our one year wedding anniversary. I requested a king bed overlooking the harbor and received a confirmation on my request. Upon arrival, we were given a room on the 4th floor staring at the parking garage. I called the front desk, and was told to come downstairs. Service, hotel management staff
The location of the hotel ideal for easy access to what our trip plans were. Restusraunts were expensive and parking was notinluded.
Location and view from room. On site parking. No
The hotel was clean albeit dated. Walls where a little thin for my taste. Room was well decorated And comfy though.
I did like it parking is outrageous should not be a charge to stay at any hotel
comfortable beds and pillows cost too high. I registered through (Pri-Med Conference) as part of a group and should have gotten group rates but don't think I did. the Sheraton is my first choice for a hotel but I am becoming unhappy with the cost. I may choose a different hotel next year. I attend this conference every year but the hotel costs are getting too high
The desk personnel (particularly Miss Evan and LeRoy) were immensely helpful. LeRoy even lowered our 2nd night stay - we booked a 2nd nite AFTER booking the first night, and got a $50 higher rate! They made us feel special, and we'll look for Sheraton Hotels first in the future. Letisha and Dawn were also very helpful when asking about the billing. One person at the desk - John (?) wasn't very pleasant or personable over the phone. Thank God we talked to different people when we arrived at the desk.
Lication and how great and kind everyone was.
I have stayed at maaany hotels in this area, and none could compare to this stay. It was a bit pricy, but so worth it!! Friendliest staff ever, everything was so nice inside, the view of the harbor and skywalk was nice, the skywalk to the convention center was SO WONDERFUL. You could hear diners down in the outdoor grill very well from the 10th floor, that might bother some people, but the bed had me sleeping like a log! The room was lovely and welcoming. I can't think of much, really!! I would have loved a fridge and maybe a microwave in the room, that would have made it perfect, but otherwise I can't complain!
I stayed in the Sheraton in Dover, de and it was great. This past week however I stayed at the Sheraton in Atlantic City, nj and then in Baltimore Maryland and I must say I will not be staying at a Sheraton Hotel again. At both locations the rooms were dirty and the sweet sleeper beds were awful. I wish I had the same experience as I did in Dover.
Staff was excellent! Beds were very comfortable.
Location No ethernet enabled internet connection in room. WiFi was very week in the conference rooms
I liked having complimentary breakfast and dinnner, access to the pool and gym and the ability to cook in my room and open the windows. It was difficult for people phoning in to get through. Once my husband tried 4 times and kept being cut off. Also, the burner on the stove didn't work
The front desk staff worked to put us next to our children and grandchildren which we very much appreciated. They were efficient and warm: they gave an excellent first impression. The breakfast staff was also very helpful and generous. No valet parking. I realize that is likely not what this hotel offers, but my wife and I are older and it would have been nice to have had that service
The room was spacious, the view was nice, the location was great. I would recommend it to anyone that is going to downtown Baltimore, and it seemed to especially cater to families. We had to change our reservation from 3 nights to 2 nights which the staff did without charge. The carpet was very dirty near the sink, the closet door could not be closed once opened, the fitted sheets came off the mattress every night (so that by morning I was sleeping on a bare mattress) and one of the elements on the stove top was not connected to the stove.
The comfort and convenience were perfect for our needs. Having a living area and small kitchen allowed us to visit with family in a private space.
the amenities, mainly the sport club Food but it is general in the US
the view from our room was fantastic! great location and having the kitchen was convenient
The location was perfect for visiting the Inner Harbor's bars and restaurants. If that's the purpose of your trip, this is the hotel to book. It didn't come cheap, but in this case the location was worth it.
Liked the fresh air from the patio door/small balcony on the 4th floor. We witnessed a VERY unfortunate conflict between some guests and the lifeguard and two managers. The guests were asked to leave the pool for reasons that were not clear other than the group had a lot of children and was probably bigger and more than the lifeguard felt she could manage. But it had all the markings of being racially motivated. The group was all African American. It too quickly escalated, in my opinion, and could have been handled better by the staff. Didn't like the strong cleaning smell.
The room was plenty spacious for 4 adults. Did touristy things for the weekend and spent some time at nearby bars. Excellent stay, right price. No Complaints
The doors to the bathroom were very small. Closet door was broken and hard to open. The refrigerator was in an awkward position.
Location. Privacy. cleaniness . staff was professional and friendly Just the parking. 23.00 for parking after paying 250.00 dollars is rude awakening.
The location of the hotel was the best part of the stay - within walking distance to the Inner Harbor, Fell's Point, and a reasonable distance to the ballpark - especially if you'd like to skip the drive/parking fees. The room was equipped with a Keurig, selection of K-cups and cream/sugar for those needing a quick caffeine fix. There's also a Starbucks located directly under the hotel. As expected with a hotel in a city, the room was on the small side. It was just big enough for a King bed and bathroom, with a very narrow hallway. The pillows were ridiculously small - barely bigger than a toss pillow which made for an uncomfortable night's sleep.
Great Gym, great location, walking distance to everything. Easy to find free parking two or three blocks further into Little Italy. Front desk staff seemed a little pre-occupied with other things. They were nice and answered our questions but quick to get back to folding and stuffing letters, and whatnot. Also odd that the front desk was split between two hotels. No big complaint though.
Staff was comforting and helped you find your way by making you feel very welcomed. Almost like staying with family. There was no stress of traveling. The location was perfect for our itinerary That we had to leave
The gym mac was fabulous. Whole Foods Market a block away. Nice place to eat across the street, the Irish Pub, excellent. Reasonable. No
The power was off for several hrs and my room did not get cleaned.
great location with many nearby stores, shops and restaurants. Friendly, pleasent and very helpful staff.
The location was great. I was able to see the Inner Harbor from my room window. It was walking distance to the National Aquarium, and many great restaurants and local sights. Parking is a little high, but the hotel validates so you can come and go as you please and don't have to worry about paying each time.
excellent location, room with good view
Loved the bed comfortable you just melt in it. The room was really compact......not much moving space After paying for the room 2 weeks n advance there was no complimentary breakfast i paid more to stay here but quality inn at least had breakfast. Hilton wanted us to pay 14.95 per person for breakfast. Valet was cool but if u self parked you still have to pay wth.