Precioso y cómodo hotel, el personal era muy servicial y amable, buena ubicación.
Buena ubicación céntrica Las habitaciones eran cómodas y bien equipadas La cama era cómoda El personal era amable Calle ruidosa, podían oirse las sirenas toda la noche
Bonito hotel en mi nueva ciudad favorita. Fácil acceso al transporte público, pero caminamos a la mayoría de los sitios ... incluyendo Inner Harbour. El alojamiento era genial, y el personal era muy servicial con todas las "pequeñas cosas."
Excelente restaurante Personal excelente
Servicio de aparcacoches por 30 dólares al día, era la mejor opción para aparcar y el personal era rápido. El mobiliario tenía desperfectos. El edredón estaba desgarrado. El fondo del inodoro estaba sucio. La habitación estaba en un callejón, así que era ruidosa el lunes por la mañana con la recogida de basura. No hay necesidad de una llamada despertador, eso seguro. Y olía a tubo de escape en la habitación esa mañana.
Vista de la ciudad. El personal era muy amable y servicial. Sin duda me alojaría otra vez y lo recomiendo a amigos y familia.
El personal era muy amable, la comida en el restaurante era excelente, las vistas son estupendas y es conveniente respecto de todas las atracciones del centro. La cama era demasiado blanda para mi gusto y el restaurante era un poco caro, así como el aparcamiento.
Staff was accommodating, polite, professional. Rooms were spacious and comfortable. I would absolutely stay here again and highly recommend it.
My overall experience was okay but the parking was confusing. I would've liked for my parking to be free for staying with the hotel, especially because the rooms are pricy. I stayed at the Embassy in Philly and for $50 more I had a balcony, an extra bed and a larger living room area. I think this place is only valuable because of the location. I was able to walk to the lounge my boyfriend and I went to so that was great, was only seven minutes from our destination. There's not many late night food options though, we ended up driving to IHOP around 1 a.m. and it was a 20 minute drive.
The bed, the kitchenette, the temperature control, the quiet; the breakfast buffet, the staff.
Exceptional quality suite Beautfiul furnishings Impeccable front desk and staff service Not as close to the inner harbor as advertised
Complimentary drinks, great breakfast, staff was excellent People smoking outside the door, is disgusting
Stay was FAB - U - LOUS! I had read other reviews and would agree. Clean, spacious rooms. Cable plus. nice towels. Food from restaurant was good. Polite, speedy check-in and out. Gym was current. Slept so good, I missed the breakfast. I heard it was great too. Only suggestion, would be wifi included.
Gave us the wrong room but charged us for the other one. Terrible customer service!
Good breakfast, suites are spacious and not that expensive.
I've been to a few Embassy Suites, I enjoy a few drinks, best bar staff and cocktail offering I've experience at an ES. I never made it to the breakfast. I didn't want to spoil my appetite for the nearby Vietnamese food, it was sooooo good. The snacks at the manager's reception were disappointing. Couldn't adjust the temperature in the room. There wasn't a fan in the bathroom... All minor stuff really, would definitely stay there again.
Great breakfast, close proximity to the inner harbor AC didn't work very well, and the tv in the room was strangely placed where you couldn't watch it from the couch or bed
Gran ubicación! El personal es acogedor y muy servicial! Habitación grande y limpia. Sin duda nos alojaremos de nuevo. No puedo decir nada malo sobre nuestra estancia.
Bien. Fin de semana ajetreado. Ascensores llenos y el vestíbulo.
Comodidad y tranquilidad Distancia de ascensor es excesivo.
Nice room, pool was great, location in the heart of it all!! Very secure also. Nothing
Great room and staff. Location is great Maybe we were just there on a bad weekend, but there were a lot of rowdy kids at the hotel. Noise was a problem.
start at the start there no way from the parking to the hotel with out going outside this is wong and nothing tell you this?? it said bar in room wong.
All employees were very helpful. They freely provided helpful information pertaining to how to get to places and great info as to where to dine within a short walk. Unfortunately we had an issue with our room reservation and this did not sit well with us since we were traveling with our young son. We made a reservation that included a king bed. When we checked in they informed us that they "over-booked and did not have any rooms available with king beds. We informed them that we made the reservation that way because we needed the room for our son. Didn't matter. They did compensate us by giving us free/complementary breakfast and snacks but that didn't change our feelings or put us in a room with a king bed. We were given a room with two double beds and we made it work but it was not as convenient. We will seriously take this into consideration if and or when we use this site or make another reservation.
El servicio me pareció muy bueno. En especial porque en el front desk había una persona que hablaba español. Eso fue de gran ayuda para mí a la hora de hacer el check-in! Todo me parecio de bueno a muy bueno
Buena relación calidad-precio. Buena ubicación. El taxi desde el aeropuerto que nos dejó cuando nos fuimos fue una estafa. Era $50 tarifa plana mientras que en otros sólo pagamos $33!
distribucion de la habitacion.cocina muy agradable.sesacion de limpieza. buena comunicacion con el centro era ruidoso ya que daba a la zona de la autopista. alejado del centro en el caso de regreso por la noche al hotel.Falta de autobuses
Ubicación Baño pequeño
Amable y servicial personal. Me encantó la rejilla adjunta. Baños pequeños.
The hotel location is perfect! Its in walking distance from the harbor. It has several stores and restaurants on very close proximity. The staff was friendly and the rooms were clean and very nice! They have a indoor poor that is extermely small and only goes up to 4ft. And water appeared to be a little cloudy. We were not able to take advantage of the pool and this was part of the reason we selected this hotel! Very disappointed about that!
The staff was very friendly and went out of their way to be kind and hospitable. The room was funky and quite comfortable. Love the couch area. Really comfortable space. The view was great and the location worked fabulously: near to the waterfront, Whole Foods and fun shopping. The location also worked well for roaming about in the Harbor area, Fells Point and Canton. My son enjoyed the continental breakfast which was top notch and the refrigerator in the room was spacious enough to store a few meals cutting down on travel costs. The shower was not as luxurious as the rest of the room itself but it did the trick and was super clean. The bathroom door, while funky, did not offer much privacy which could be a little awkward if traveling with non-family members, as i did on this visit.
Proximity to attractions and parts of the city was great and everyone was very friendly! The cost of parking when I could have went around the block and paid $20 less for the night
The room is fantastic. Large, clean, very modern. We could really tell that we were staying in a brand new hotel. We were very pleased. Also the staff was fantastic. Franklin at the front desk was very welcoming and informative. And the man at Valet (I'm not sure of his name) was super helpful and courteous. We did not have a remote control in our room. When we called down to ask for one (it was late, so maybe there was nothing to be done) we never heard back about a new one. Also there was very very low water pressure in the shower. We had a hard time getting ready in the morning without water.
Great hotel top to bottom. Rooms are well designed and appointed. Super clean. Breakfast is really tasty. Difference though is the staff. Exceptional attitude and demeanor. Having to leave
Beautiful corner room with a good view. The room was very dark, there's almost no light in the entryway/desk area, where it's needed most.
This hotel had the nicest staff.. Everyone we encountered was friendly knowledgeable and caring.
-Friendly staff -Good size room with sectional couch -Complimentary breakfast Location was a bit far from convention center
Very clean rooms and nice, friendly staff!
I put my dates in on your website and it took me to booking.com where it didn't transfer that data. So I wasn't paying close attention and I booked the reservation but it was for the day I booked it. I lost my discount and ended up paying over $40 more for the room because I didn't get the discount on the room. It took me a while to figure out how I messed up and after retracing my exact steps, I figured out that the dates didn't transfer. Now I looked again at the correct dates and the discount price that both the hotel and booking.com said no longer was available for the date in question showed up on the date that I needed (24th of Jan.) Ultimately the mistake was mine, and I will be much more careful in the future when I book online.
El personal era fantástico - muy simpático y servicial. La habitación del hotel estaba limpia y hermosa, y muy exclusiva. Ducha impresionante, y en general nos encantó.
El personal fue fabuloso!!! La habitación era genial excepto por la iluminación, había una gran silla para leer, pero no una lámpara. La habitación estaba demasiado oscura. Aparte de eso, es genial.
Todo!! No hay problemas.
Realmente no hay absolutamente nada que me haya gustado
Bathroom needs refurbishing.
La ubicación del hotel El servicio y personal del restaurante
El parqueo es bastante seguro El olor en la habitacion
Very satisfied overall, especially with the breakfast and the coffee station that was stocked at least until 5:00 PM. Room was very spacious, and comfortably held three of us. The key car I had quit working four or so times over just a few days, which was frustrating.
Plenty of room
Perfect room for the money spent Police sirens sounding off all the time
The staff was very courteous and dependable. The room was very well maintained. I enjoyed relaxing in the waiting room.
in their complamentary letterthey mentioned the shuttle charge from airport is 43$ but in reallity it was 90$,the breakfast so traditional and not much items to choice
Very close to all attractions breakfast was awesome
The breakfast buffet was large and clean. Fresh options and heavier breakfast items both offered. The oatmeal and juice bar were a nice surprise. All the employees were very friendly and helpful. Unfortunately there was road construction outside the hotel and only being on the fifth floor, it was easy to hear.
Good rooms, not on the harbour but near it,
We really were so pleased with this hotel. Very reasonable rate for such a beautiful hotel in a wonderful location with a great view of the harbor. Also, although we didn't use the ferry it was so convenient and I'm sure if we had stayed longer we would have taken the ferry at some point. Everything was great. We'd actually be willing to pay a little more to have breakfast included. That's always such a perk and my family loves having breakfast in the hotel. They prefer not having to go out and search for a breakfast spot, but honestly, we're just not willing to pay the $12.95 a person for the breakfast that was offered at this Hampton Inn.
The desk staff couldn't possibly have been more helpful. They noticed a tired traveler and didn't let him make any serious mistakes. The room was large and spacious, and the temperature was perfect.
We loved how close it was in walking distance to the inner harbor. The breakfast was fantastic! We loved our stay. The staff was so nice, and the hotel was beautiful. Just that we were in a room near the elevator which isn't ideal when you are trying to put little ones to bed early, but that is an easy fix of just requesting a room away from there.
The staff was extremely friendly and helped to make everything about my stay as convenient as possible. The interior, ambiance, decor and architecture were beautiful and opulent. The location to the harbor was awesome and just enough out of the way to not seem like I was on top of everything. I was not disturbed once by housekeeping when I was in my room. For the prices I paid it was definitely worth it. I didn't have a microwave or refrigerator inn my room which I think should be standard in all rooms. Out was hard for nude to keep drinks and left over food or snacks cold and I had to go downstairs to heat up my food. They accommodated more when and I asked for early check in because I arrived earlier then I planned. I also like that check out is at noon and not earlier and they didn't rush me to leave past noon. The bed was super comfortable, one of the best I've ever slept in. I liked that they had a little store also because my allergies were acting up and I was able to get meds. The free breakfast in the morning was very delicious. Also free coffee 24/7 was very nice. I would like them to provide free water bottles also. The complimentary shampoo, conditioner, and lotion were all name brand which I think is important and appreciated.the only real gripe I have is the elevator. There was only 1 for my side of the building. It took awhile sometimes but that's hardly a big deal. All in all I would stay there again. I thoroughly enjoyed myself. They also had a really beautiful outdoor patio with a fire pit but I did not partake. I also never knew if there was a pool and I would have used it I've I had a longer and not so busy stay. If they don't have one they should. I can't wait to stay there again. Nothing except that elevator.
Convenient location. Not necessarily the cleanest hotel.
Loved everything about this hotel. Will come back every time I come to visit my daughter here in college.