Puntuación de los viajeros
10.0
Roselore, assisted me and did a fantastic job. She went out of her way to accommodate my family and I. She found us the best vehicle and answered all our questions. She made the rental experience smooth and easy!Opinión del 7 jun. 2023
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10.0
As per my past experiences with other car rental providers, the level of service including detailed product knowledge with minimum time consumed was outstanding and all this was because of the representative "Sasha". She, not only made sure my trip was comfortable but also ensured I was covered with all the info I require & thanks again Sasha to make this experience "FANTASTIC" & Good Luck!!Opinión del 28 jun. 2022
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2.0
They called an hour before my pickup to say my reserved car wasn’t available. They suggested that I come back the next day and wait outside before they opened to get a car. Not sure why I bothered making a reservation if they are strictly first come first serve. I am extremely empathetic given Covid limitations but I would have appreciated a little more transparency.Opinión del 19 abr. 2022
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10.0
Liked everything about our experience!Opinión del 21 set. 2021
opinión de![kayak]()
2.0
Ventajas:The car was clearDesventajas:Customer service, getting my car at the reserved time.Opinión del 19 abr. 2021
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4.0
Ventajas:They was not friendly there was no consideration for the lack of understanding for how they work.Desventajas:Information on how there car service rental work. I was visiting another state the rental was for me to return with having to fly back. I was told by a rep I needed a return ticket which was confusing.Opinión del 2 mar. 2021
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10.0
Ventajas:Pickup and return were quick.Desventajas:There was a smoker before me as I cleaned the windows and got a lot of yellow yuck.Opinión del 16 dic. 2020
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9.2
Ventajas:Asif was very friendly and helpful and made my check-in quick and easyDesventajas:Finding the drop-off locations key drop-boxOpinión del 16 oct. 2020
opinión de![kayak]()
9.2
Ventajas:Staff was fast and friendly. I was quickly in and out and on my way.Desventajas:The car smelled of smoke. Not ideal for a long drive.Opinión del 15 oct. 2020
opinión de![kayak]()
10.0
Ventajas:Domy was AMAZING. Well, the whole check in / check out experience was super easy and the staff that checked me in was great - but DOMY went beyond the call of duty, which I cannot say enough Thank Yous for doing what you did!!! Without going into detail, he turned what could have been a very stressful situation into a very calming one... Thanks for bringing midwestern hospitality to the east coast:).Desventajas:Truly... nothing.Opinión del 29 set. 2020
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9.6
Ventajas:I was upgraded with no hassle and no extra *final cost to a luxury SUV due to there being limited sedans available. The agent was helpful and efficient.Desventajas:The line to pick up was extensive and it took 45 minutes to be seen for my scheduled appointment. Also, the additional hold of $1,000 on my credit card due to being upgraded to an SUV was surprising. Since it was due to lack of inventory vs. client request I believe the additional hold fee should have been either waived or articulated earlier in the conversation by the agent.Opinión del 16 set. 2020
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2.0
Ventajas:They didn't have the car. I booked 8 passangers they gave me 7 passangers. I had no choice, the person who help me, was like you want to take it or not, didn't care about customer situation. Waste money for nothing. I can recomend budget or avis but NOT Enterprice.Desventajas:If I booked 8 passanger car, I should get 8 passanger car not 7 passanger.Opinión del 4 set. 2020
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