Opiniones recientes
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- Neutrales
- Negativas
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8.0
Ventajas: The staff was friendly, helpful and fast.
Desventajas: The process was smoothe, the only thing that was negative was the elevated insurance cost.
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2.0
Ventajas: No car available
Desventajas: Would be nice to have a car
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2.0
Desventajas: Car was not available when I tried picking it up at the airport.
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2.0
Ventajas: Nothing
Desventajas: If the reservation actually made it to their system, they had no cars available after we received confirmation from this site.
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2.0
Desventajas: Is to super expensive
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2.0
Desventajas: They did not have reservation
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9.2
Ventajas: Very friendly and professional staff and clean car.
Desventajas: Price of insurance could have been more affordable.
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4.8
Ventajas: The staff was courteous
Desventajas: The reservation did not came up in their system, even when I was able to find it on the Alamo web portal. Only after calling their corporate service center they activated the reservation. Then the clerk told me at least 1 hour for bringing a car from another location. Really slow nasty process.
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6.0
Desventajas: They said they didn't have any car
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2.0
Desventajas: I book a car by the time I went to pick it up it wasn't car available
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2.0
Never got car
Desventajas: Arrived and a car was not available even though we had the reservation. Very frustrating but luckily other rental car places are right there in Mexico City airport that were willing to rent for, of course, more money.
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2.0
Definitely not premium category!!!
Ventajas: Nothing really. Friendliness of the guy at the counter? Maybe?
Desventajas: I reserved a “Ford Taurus or similar” and instead when I got there what they had was a VW Jetta. And yep, for the same price as the premium category. Had to cancel my reservation and get a new one at a lower category.
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2.0
Ventajas: No car available
Desventajas: Would be nice to have a car
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2.0
Desventajas: Car was not available when I tried picking it up at the airport.
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2.0
Ventajas: Nothing
Desventajas: If the reservation actually made it to their system, they had no cars available after we received confirmation from this site.
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2.0
Desventajas: Is to super expensive
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2.0
Desventajas: They did not have reservation
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4.8
Ventajas: The staff was courteous
Desventajas: The reservation did not came up in their system, even when I was able to find it on the Alamo web portal. Only after calling their corporate service center they activated the reservation. Then the clerk told me at least 1 hour for bringing a car from another location. Really slow nasty process.
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6.0
Desventajas: They said they didn't have any car
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2.0
Desventajas: I book a car by the time I went to pick it up it wasn't car available
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2.0
Never got car
Desventajas: Arrived and a car was not available even though we had the reservation. Very frustrating but luckily other rental car places are right there in Mexico City airport that were willing to rent for, of course, more money.
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2.0
Definitely not premium category!!!
Ventajas: Nothing really. Friendliness of the guy at the counter? Maybe?
Desventajas: I reserved a “Ford Taurus or similar” and instead when I got there what they had was a VW Jetta. And yep, for the same price as the premium category. Had to cancel my reservation and get a new one at a lower category.
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