Las camas son cómodas El baño tampoco lo limpiaron o repusieron uno de los días. Aparcamiento caro.
Salón cómodo y habitación tranquila El personal era grosero y la gestión inútil. largas esperas para el check-in. En general muy mal servicio
Me encantó la vista desde nuestra habitación; el piso 26 tenía una vista espectacular, y las camas eran muy cómodas, ambos dormimos como un bebé. El personal era muy profesional y contestó a todas las preguntas con facilidad. Todos los servicios eran muy caros. El servicio de habitación tenía una tarifa de $4 de entrega, así como un 18% de tasa de propinas, impuestos incluidos. Además, hay una hermosa vista desde el piso 35, donde el área de la piscina era, pero no hay jacuzzi o bañera de hidromasaje. :( También, aparcamiento por una noche era de $48. No se incluye que se espera que pagues el servicio de aparcacoches.
Muy cerca del mercado de Pike Street. Es fácil moverse por el centro a pie! El restaurante era demasiado caro. Mejores opciones a poca distancia a pie. Pagué 15 dólares por un mojito durante el happy hour (que podría añadir, no ofrecen happy hour).
Fantástica ubicación para explorar los lugares más populares de Seattle (el mercado, Space Needle) La habitación era un poco sucia, especialmente las sábanas. Encontramos bichos en una de las dos camas de la habitación. Qué asco.
Habitación, personal, ubicación. Nada.
Lindo y bien mantenido. Buena ubicación.
Las habitaciones eran grandes. También estaban limpias, bien equipadas con ropa de cama, toallas, etc. .
La cama y las sábanas era increíble Tener que pagar por internet habitación
Buena ubicación. Muy cómodas camas y almohadas. Las toallas son baratas y finas como el papel. El A/C es inútil. Todavía cobran 11$ al día por Internet que es ridículamente lento. Quién aún hace eso?
Excelente ubicación Aunque no es único a este hotel, te cobran tarifas por el wifi, lo cual es excesivo. Motel 6 Si se incluyen en el precio de la habitación, así que puedes ir a hoteles más caros.
Quality and comfort of room. Very upscale ambiance. No fans in the bathroom. Can easily hear voices/noises from other rooms through vent system.
It seemed clean. The room was TINY. The furniture was over sized and the lamp on the bedside table was so large that I couldn't fit my CPAP machine (4' x 8') on the table. The had zip tied the lamp plug in so I was unable to remove that. The front desk was RUDE!
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It was everything you would expect from a boutique hotel like Kimpton. They offered wine in the lobby in the evenings as well as the regular amenities. I enjoyed the rooms being named after different wineries and the wine-inspired art was unexpected. I do not at all think it is good practice for hotels to charge such a huge amount for wifi. Terrible practice.
This guest did not leave comments about this hotel.
It was near where I wanted to be. The valet misplaced the keys to my rental car for about 45 minutes in the evening. I needed to pack some things in my car and get some sleep before an important work thing early the next morning. It was very stressful.
Excellent room. Newly updated Room next to elevator and ice machine....
This guest did not leave comments about this hotel.
Great Rooms, great staff and great location. Cost to park the car
Loved the animal print robes! Historic building,great location.
The hotel has large rooms and a huge comfortable bed. Someone has taken the time to add a level of chic design that makes the room special. Staff were fabulous. Parking is costly, like most in downtown Seattle. The parking lot is connected w/valet service
the front desk did an amazing job in receiving us! We were there for one night in a mini-moon and enjoyed the complementary wine hour they hosted that evening, not sure if it was coincidence but it a neat surprise!
The front desk staff were extremely helpful at check in and also when we asked for assistance about shopping etc. The breakfast is very good. We appreciated the availability of a free shuttle to places of interest, the valet parking, and the free newspaper. When we arrived it was dark and we drove past as the signage is not that good.
Breakfast is awesome! Linens got stained and the room smells awful paid 50+ for valet.. Ridiculous! No self parking btw
The hotel staff were very friendly, knowledgeable and helpful. The breakfast and dinner feature was a nice option as I was traveling on business. Room was spacious and nicely decorated. The major negative feature of this hotel was the highway right outside the front of the hotel. It was very loud in the room even late at night due to trucks especially. Earplugs were provided; however, the constant hum became irritating after a day or two. Maybe replace the windows in the front hotel rooms to be more noise blocking.
The front desk staff were amazing! So nice and helpful!
Great proximity to sites of interest. Our ceiling would occasionally leak over the entryway floor.
Excellent customer service. Convenient location for public transit and walking around downtown and Capitol Hill. Great deal for kitchenette and workout room. Will stay again, highly recommend.
Excellent! Lots of room, comfortable, clean, good complimentary breakfast & dinner. Two Big TV's, in LR and BR; giant bathroom. Good location, everything downtown a short walk away. Quiet, good privacy. I'll stay here again, EVERY time. What's not to like?
From the time we checked in until we checked out everyone of the staff members that we encountered was friendly and helpful. All of the accommodations at this hotel during our stay was exactly what we would expect from a stay at a Homewood Suites by Hilton. There was nothing that we did not like.
I liked how the rooms were bigger than expected. The way I was treated @ the front desk by the clerk, he was short w/ me while talking & kind of rude.
Nice clean room with all the amenities I could need.
They were very accommodating. We arrived late in the evening and very tired from the drive. As soon as we got to the front desk, they told us that a pipe had burst and that our room was flooded. Before we could even say anything in response, the manager said he had booked us at a different hotel that was closer to where we wanted to be, had comp'ed our room and hotel parking, and gave us a letter to give to the next hotel. The next hotel had a friendly front desk, the rooms were nice and the breakfast was very good. Not just cold cereal but actual pastries and hot food. Would stay there again for sure. I never like staying at a hotel where you have to pay for parking, especially when there's no airport shuttle.
From the moment we pulled up to the hotel, the service was fantastic. Jerry helped us with our bags, showed us around the hotel--giving a great history of the décor, and then walked us up to our room. He gave us advice on where to go and what to do. The staff at the desk and the bar were just as attentive and kind. The room was the perfect size for the two of us, and all necessary items were stocked and clean. It was a great visit!
I liked being welcomed at the door by 3 people. The rug in the elevator was an unexpected treat and photo op. The room was plush. The bar was a relaxing place for a drink and dinner which was very good. It was also good to find parking nearby on the street. I didn't like that I wasn't told that there would be an incindental charge on my card for possible expenses incurred in the room. The next day I saw the charge and called the hotel and was then told why. She said it was something we should have been informed of. The charge "fell off" the next day.
restaurant and service Noisy courtyard, thin walls
Very quite and friendly. Jerry was awesome this place is so nice will be back again
European feel; cozy, un-Holiday Inn room; excellent in-room coffee; good bed with nice sheets and a variety of pillow types and fill; accommodating staff; very nice toiletry items Noise - I could hear my neighbors and people in the corridors; old windows let in lots of street noise
Beautiful historic hotel, great location, excellent staff.
Old charm with all the comforts
Clean, ok location, Smell
The staff were wonderful and extremely helpful. Nothing
I stay at a hotels a lot and what I normally consider a great experience is when a hotel does a great job of alleviating the inconvenience of not being at my own house with my own stuff and kitchen. But the sorrento is a whole other thing. It's effing fabulous. I felt instantly relaxed and at home, if my home were a huge gilded age mansion. The food is wonderful, the staff is very available, the lobby area- I just wanted to hang out there and not go out. Even the courtyard, which is on a busy street, was like a cocoon. The whole experience was like being in another better world. AND there was tons of free street parking within a 2 blocks radius! The one lame thing was there is only one elevator, but it is a genuinely old building, and what're you gonna do? It moved fast- you could tell they've made an effort to make it as speedy as possible. And it had a rug that said the day of the week! Which is more reassuring than you might think when you are travelling.
Front desk was so nice Hotel felt tired and was smelly
A lovely facility, friendky stff great service. A nice treat. no
Las camas son comodísimas. En el desayuno debes esperar para que te sienten y el host no suele darse mucha prisa.
Empleados atentos y deseosos de servir con esmero y rapidez, especialmente, en el área de restaurante. Que no sea "Todo incluido" como es la tendencia actual en este mercado.
Ubicación personal amable Las comodidades son anticuadas baños pequeños
Muy bien situado en el centro, cerca de todo. El personal era muy amable y servicial. Las habitaciones están limpias y son cómodas. Mientras que la máquina de hielo solo estaba en la segunda planta, no era realmente un problema.
Classy. Clean. Kind helpful staff. Great location.
I liked the quality of the bedding but we the bed didnt have a top sheet just the duvet and a sheet on the mattress. Pillows were nice and fluffy. No free wifi. You have to pay extra for almost everything even over night parking in the garage. There was construction going on which we didnt hear but they put temorary lables on the elevator buttons that were not very clear. We were not the only ones that had issues.
Very central to all points of downtown. Clean and modern with a friendly staff.
Gym was awesome , BEST hotel gym I have ever been to. Super clean and great equipment and organization. I thought it was ridiculous that we had to pay extra for internet in the room, I can't remember the last time I was at a hotel and the internet was covered.
So mess up
I liked the location most, very convenient to everything. Room was nice, love water in lobby too The cost of parking, no free wifi, bathroom was incredibly tiny.
Excellent, friendly service, I would definitely return to this hotel. First given a "17" room, went to the front desk and Lin very kindly moved us to a different room, which was larger and brighter.
The room was clean and had a great location to downtown.
Great location for convention center.
Las habitaciones eran amplias, limpias y cómodas. El conserje (s) era muy servicial y amable. La ubicación era bastante buena, a poca distancia de muchas atracciones. No me informaron de que me cargarían un depósito de 150 dólares a mi tarjeta durante mi estancia. Salí ayer y aún no me han devuelto el dinero a mi cuenta.
Es un lindo hotel, con habitaciones espaciosas y cómodas, limpio y con buen servicio. Está muy bien ubicado, pero hay que tener en cuenta que está en una zona alta y entonces para volver al hotel siempre hay que subir una cuesta empinada. El hospital que está junto al hotel tiene un aire acondicionado central que hace bastante ruido y hay que mantener la ventana cerrada.