Loved the location and the history of the hotel. Robes were suppose to be standard in every room, but we did not have them.. I requested robes to be sent to our room, but they were never delivered. Also there is suppose to be a turn down service that is standard, but we didn't receive that either .
Location was right on River Street. The rooms were clean enough. I liked the atmosphere, it felt very historic. Our room was right next to the ice maker, and the noise kept us up. The bed and pillows were not very comfortable.
Beautiful charm in prime location. Staff is friendly as well. Overall great stay. Slightly too dirty for my liking (blood on the toilet seat, floor didn't appear clean, shower curtain dirty on inside as well). Also...they will stick to their 4pm check in time. We arrived around noon and was told the it was going to be several hours until the room was clean despite confirming through Kayak that my arrival would be between noon and one pm. They did accommodate my request for top floor, but could have cleaned a room and called as soon as it was ready.
Thus hotel was close to everything. The historic atmosphere and tastefully finished rooms and period style decor was easy on the eyes. It feels like you are part of this lovely southern city. Convenient and xcellent restaurants, friendly service, reasonable rates, gorgeous. It's and comfortable clean rooms. What more could you want? Oh, and a lovely gratis private cocktail hour with wine, cheese, quail and more made dinner unnecessary!
I love the historic nature of the hotel. My room was very nice and I felt like I was staying in a room of a historic mansion. The bed turn down service with sweets left on your bed is a nice touch. Also enjoyed the wine and cheese reception in the lounge every evening. No free parking. You have to park in public parking which costs $15 a day. Walls of rooms are very thin so you can hear every bump and bang in the rooms next to you. Was not impressed with the shower...the water pressure was not good.
Only gripe is with parking during check in.
I loved the location, the feel, the cleanliness, the staff, and the cost of this hotel. When we asked for more towels, coffee, etc, they delivered quickly. The staff were very friendly. The hotel is beautiful, and has that antique, but not dirty, feel. I would love to stay again.
Staff was very friendly. The doorman, Chris was extremely friendly and accommodating. Location is excellent. We were on a tight schedule and we're not able to get into our room until 4:45, 45 minutes after check in time. That ended up causing us to cancel dinner reservations. Cleaning staff was extremely loud and we were unable to take an afternoon nap because of this. We were able to hear every footstep and movement from adjacent rooms and floors which became extremely annoying.
This is my 6th time staying at the River Street Inn...every time I stay there, I love it even more. This was a last minute, one night trip and I got a great deal; I was even upgraded to a river view room! Normally I prefer modern hotels, however, I love the charm, character and history of the River Street Inn. The rooms are clean and comfy and the staff is always friendly! You can't beat the location of RSI, just park your car and walk everywhere. I love the chocolate candy they put on your pillows every night and the wine and cheese social in the evenings is an added bonus! (my stay this weekend was on a Sunday, so I didn't get that perk...wish it was EVERY evening)I have stayed at several other hotels in Savannah in the past, and now there is nowhere else I'll stay except for the River Street Inn. Thank you for another GREAT experience this past Sunday y'all!
Great location, friendly and accomodating staff. Upgraded to riverview. Within walking distance to shops and restaurants on River Street as well as other attractions in the historic district. Would definitely stay there again.
Excellent location for the price. Love the preserved history. Tubby's was an excellent on-site restaurant. The staff was very helpful. Maybe extend the bar services and times. We'll be back to stay again! The public restrooms were in need of attention but not bad considering the river street location
The staff couldn't have been more gracious and accommodating. Complimentary wine and cheese social for 2 hours in the evening. Free breakfast in the morning. The room was very comfortable and clean.
the professionalism of the staff should have more room with double beds
Did some sightseeing Yes, the fact that when we got there they said they were full and didn't have any rooms for us. I specifically booked online and then called and spoke to Alex so he would hold 2 queen rooms for me. We were delayed at least an hour. They eventually put us in rooms since I had all my paperwork but I had to make a point and don't like doing that.
Location is great. Free bottle of water is a nice benefit. Social hours and friendly staff. Bed was not very comfortable and seemed to tilt slightly so that your feet were higher than your head.
The staff was great as so the location! I would stay there again.
I definitely feel as though the price is very reasonable for what I got - a comfortable room with free WiFi, cable television, mini-fridge and microwave, and a clean bathroom. If/when I go back to Savannah, I'll definitely keep the Relax Inn at the top of my list of hotels. I had problems with shutting the front door sometimes, and I wasn't aware that the housekeeping service came by every morning, but I definitely have no complaints.
Very good information received from the friendly man at the desk. Room was okay for family of 4.
good value for money, helpful staff
Nothing. Office staff was rude, place was scary, ac didn't cool, and it smelled of curry. There was nothing to like.
It was convenient and not very far from the beach and downtown Savannah. The only thing was that i booked a smoking room, but when i got there i was put in a non smoking room. However, when i went to the front desk to work out the problem they promptly put us in a smoking room.
Honest motel as far as price/quality is concerned. No frills, but efficient. It is a 20 minute drive to Savannah, but cheap because of the location. Room could have been a bit cleaner, but mainly details.
Very friendly staff and beautiful rooms
Staff, knowledge of old facility. Overall friendly manner of all that I had contact with Nothing
Staff was very friendly and helpful, room was clean and functional. Pretty centrally located and walking distance to anything downtown that you'd want to see or do. The only time we got a cab was to/from the airport and to bonaventure cemetary. The restaurant was good and the bar was a nice hangout at night (bar closes at midnight for some reason). No ghost stories from us. Lots of creaks and noises from the hallway and other rooms, but that's to be expected from a place this old.
- Friendly staff and will recommend you things to do during your stay. - Food was excellent. - Clean and modest rooms. Bed was comfortable. - Great ambiance, quiet neighborhood. - Good WiFi - Close proximity to anything around historic downtown district and River Street. They do have a parking lot if you have a car. - Water pressure was excellent. - Lounge is frequently visited by locals and tours alike. - Experience something on the first night. - Definitely will stay here again and will recommend to friends and family. - Ceiling light tends to shake when there are people walking above but that's a given since its an historical inn.