Hoteles en Santa Ana

Ventajas: Full breakfast meal and great staff

Desventajas: Not as nice as the pictures showed onlinre

Ventajas: The room was amazing! Cozy, yet spacious enough that everyone was comfortable. The breakfast is delicious! Very filling and satisfying.

Ventajas: the staff they are very helpful and cordial special thanks to the manager he is very nice when ask if every thing its ok with the breakfast and with the hotel thank you very much

Desventajas: every thing was ok overall

Ventajas: Decent looking, well maintained property overall. Good value for the money as we were able to get a nice room with a seperate living room space with hide-a-bed sofa and additional TV for $99.00 per night. Room also had mini-fridge, microwave and wet bar sink in the living room space. Bed was quite comfortable as well. Location is ok, about 25 minutes from Laguna Beach. Very generous breakfast buffet included each morning until 10:00 as well. Only negative is that the walls/ceilings are a little thin as there was some noise from adjacent rooms. Not too bad in our particular case but might be bothersome if louder teens or college kids, etc. were rooming next door. Overall I would say four out of five stars:).

Ventajas: Desayuno completo y gran personal

Desventajas: No tan bien como las fotos onlinre

Ventajas: Cheapest clean hotel I could find.

Desventajas: Shower doesn't need but would be nice if was upgraded.

Ventajas: Very nice rooms, had pool and hot tub, very close to the airport, had free shuttle that worked great to get to the airport.

Desventajas: No continental breakfast

Ventajas: Loved the staff and the cleanliness of the shower. This is an up to date hotel and you can't beat the price. If you need more coffee cups or cream and sugar the personnel at the reception desk will be happy to help.

Desventajas: Parking lot fills up fast but the valet guy let us park in a spot close to the front.

Ventajas: Room was clean, location was great.

Desventajas: Room's a little small.

Ventajas: Everything was great except the knock at the door at 8:00 a.m. From housekeeping wanting to clean the room. We had arrived very late & some of my group wasn't even awake yet. Then housekeeping proceeded to clean the adjacent rooms so loudly we all ended up getting up & getting ready bevausr it was so loud nobody could rest. If the point was to get us to check out early it worked. We checked out by 9:00 because it was so loud.

Desventajas: no USB port in the room

Ventajas: The rooms were clean and spacious. The hotel staff was polite and efficient.

Desventajas: We stayed at this hotel to attend to the final details of my father's funeral. We were charged additional fees daily for parking, even though they had no parking available to us. Their lot is very small and we had to pay to park in a structure for a neighboring business both days. They also added to holds to our card for incidentals and didn't know why.

Ventajas: Very clean

Desventajas: Parking was $18 for 2 cars

Ventajas: Clean

Desventajas: No complimentary breakfast as indicated on Add; a bit misleading but ok none the less

Ventajas: El hotel limpio más barato que pude encontrar.

Desventajas: La ducha no lo necesita, pero estaría bien si se reformara

Ventajas: La habitación estaba limpia, la ubicación era genial.

Desventajas: La habitación es un poco pequeña.

Ventajas: Everyone gave very good service

Ventajas: It was close to area I needed to be in.

Desventajas: The rooms were old. It smelled funny. Our shower was not working. It took 10 minutes for the water to warm up from ice cold to luke warm, then while showering it became extremely hot to ice cold every other second. It was frustrating trying to take a shower.

Ventajas: Clean place and great location.

Desventajas: No microwave in room and slow (free) wifi.

Ventajas: Comfortable and quiet bed

Desventajas: Location of my room and elevator. Also, the WiFi was soooo slow. ~150kbit per second and lower for download throughout the facility.

Ventajas: Everything was cleanqnd set perfectly.

Desventajas: The room was next to the laundry room so while the washer was on I though there was an earthquake happening

Ventajas: Todos dieron muy buen servicio

Ventajas: The suites are spacious and lovely; the breakfasts and happy hours, a wonderful feature.

Desventajas: The heating/ac system is inadequate: although it was chilly at night, the system was not set to provide heat. The staff provided a space heater, but... not what I'd expect from a fine hotel.

Ventajas: Friendliness of staff , very comfortable and the hospitality wa above and beyond.

Desventajas: $15 per night parking

Ventajas: The size of the room was great, the location was easily accessible to the freeway, the complimentary breakfast was gteat, the cocktail hour was nice just maybe needed a better selection of alchohol.

Desventajas: The public area could have been cleaner, room service trays would stay in the hallways all day, the elevators were in desperate need of vacuuming. The front desk staff could have been more friendly, upbeat, and helpful. We had a small issue the night before check out, my car battery died. I figured security could give up a jump in the morning ingredients when we checked out. Upon check out I asked if they could and the front desk agent saI'd no, we asked why and the answer was simply we can't. She suggested maybe we ask the valet, so we did and he said no. They had their shuttle vehicle, a big SUV, just sitting up front, I asked if they could use that, the answer was still no. Unfortunately they seemed to be okay with us being stranded in their parking lot. They were zero help, along with the fact they just didn't care.

Ventajas: A truly good hot breakfast.

Desventajas: The maids didn't clean/tidy our room for the second nights stay. Also, the pillows are awful. The front desk offered a foam pillow, but it was never delivered! One of the two TVs didn't work correctly and maintenance guy said other rooms were problematic too. The wifi was slow most of the time. Lastly, having to pay $15 per night for parking is ridiculous. I did however get that waived because of all the mentioned room issues.

Ventajas: Quick check in. Very clean room.Close to all our activities. 12 min to Disneyland,17 min to Laguna Beach. 5 min to Airport. Very good parking. Well lit grounds. Overall Great stay.

Desventajas: Staff seemed very neutral.

Ventajas: mediocre breakfast however great made to order omelets. All come with your stay which is worth the hotel in itself.

Ventajas: Coctail hour and made to order breakfast was a great way to start and end the day

Desventajas: The climate control for the room is based on the season and weather. It didnt get cold enough for my liking. No real complaint though

Ventajas: Good breakfast

Desventajas: The Front Office Director is the worst ever, exactly the one who was Duty Manager on 5/23/2015. He is mean to the guests and does everything he can to NOT help them. I would have rated this hotel as average if it was not of this individual who ruined my day with my family.

Ventajas: everything

Desventajas: nothing

Ventajas: La amabilidad del personal, muy cómodo y la hospitalidad por encima y más allá.

Desventajas: 15 dólares por noche para el parking

Ventajas: Registro muy rápido. Habitación muy limpia. Cerca de todas nuestras actividades. 12 minutos de Disneyland, a 17 minutos de Laguna Beach. A 5 minutos del aeropuerto. Aparcamiento muy bueno. Jardines bien iluminados. En general, una gran estancia.

Desventajas: El personal parecía muy neutral

Ventajas: Tony, the breakfast guy. He was very attentive and knew what we wanted as we entered for breakfast. The desk staff in general were friendly and helpful. The pond/lake was pretty the general area very nice.

Desventajas: Towels, each day we had to call for towels. House keeping took the used towels but didn't leave replacements. Our phone didn't work for a few days but I was able to trouble shoot it and get it working again. There were a lot of young baseball players in for a tournament and I am sure they caused problems with the towels, they would go down tho the pool and grab towels to take to the beach so a few times we had to call for towels at the pool. In the name of conservation we could re use towels but there are so few places to hang the used towels for re-use they generally ended up on the floor then house keeping would take them and not leave replacements. My teenage daughter felt like the room was to small and dark. It was kind of cramped.

Ventajas: Nice area and room was ok. And staff very helpful

Desventajas: In first room sink got backed up stinking up room. But they did transfer us to another room

Ventajas: Staff was very helpful and nice. Free cookies from front desk at check in - our daughter loved that. Room was decent size and we had everything we needed.

Desventajas: Would benefit from having even a simple continental breakfast, especially considering guests have to pay an extra $11 for parking. The breakfast is a little pricey, all things considered.

Ventajas: Service was superb. Friendly staff and accommodating.

Desventajas: Nothing

Ventajas: Everything but the size of the room was good to excellent. Everything!

Desventajas: The room was narrow and compressed for two people, otherwise excellent. We will definitely stay again!

Ventajas: The manager Mr Kumar was very polite and granted me a early check in after driving 6 hours with the family. He Always greeted me by name. My daughter loved the lake with the duckies.

Desventajas: The beds were uncomfortable and the breakfast wasn't worth the 15 dollars per person

Ventajas: Friendliness of staff. Room rate is reasonable.

Desventajas: Difficult to communicate with cleaning staff. In seeing them on floor, asked them for a trashcan for the bathroom, box of facial tissues, etc and each of them could not understand. Had to ask at front desk for several times to finally get a trashcan. Towels were not replenished completely. For instance, only 1 bath towel would be furnished and face and hand towel would be missing. Suggestion: Have towels, tioletries, etc available upon request in an area behind front desk so housekeeping does not have to make a separate trip to a person's room. It appears time would be saved on part of staff plus one then has to wait until the staff comes by. Unusual and extremely bright night light does not turn off on top of coffee maker. Asked at front desk and a maintenance person was sent up. However, he did not speak English and could not explain or fix the situation. Instead he said I was in an Honor's Member Room. So we draped a towel over it at night to avoid the bright light shining all night long.

Ventajas: Zona agradable y la habitación estaba bien. Y por el personal muy servicial.

Desventajas: En primer lavabo habitación se atascaron tremendamente habitación. Pero no traslado a otra habitación

Ventajas: El servicio era excelente. El personal amable y servicial.

Desventajas: Nada

Ventajas: Todo, excepto el tamaño de la habitación, era de bueno a excelente. ¡Todo!

Desventajas: La habitación era estrecha y comprimida para dos personas, por lo demás excelente. Sin duda nos volveremos a alojar allí!

Ventajas: I enjoyed their front desk staff. Juan and the girls working in the back were amazing and offered great customer service and help with my check-ins, answered any questions I had and offered to help me with bags as well as any other request I had. Mind you this is the front desk staff, not management or the back office. I enjoyed their renovated rooms and their location which was close to the freeway and John Wayne Airport.

Desventajas: So I stayed there and the hotel did nothing to help me regarding the guests next door. I made repeated and repeated attempts to call the front desk and nothing was resolved. Finally, I found out that the hotel found the two guests who were making a ruckus in the front of the hotel but did not notify the on-site security or the police. As a result, the two guest made their way back to their friends or whoever room was next door to mine. After repeated calls to the front desk at 4 AM, 4:30 AM, 4:45 AM, and 5:00 AM I had enough. The two guests were outside of my room talking loud and smoking. I then opened the door to ask them to be quiet. Words were exchanged. Next thing I know the male party had a knife in his hands. I instinctively backed up and they made their way into my room. They were obviously high on something and talking jibberish. I then tried to exit the room and was blocked. In the ensuing conversation, the male party took my Wells Fargo debit card from my room desk table which was located by the front door. He moved to the side of the room where the female was at which point I made my way to the balcony and tried to yell out through the courtyard to the front desk. At that point, they exited the room and ran off. Subsequently, I went to make a police report waited for 3 hours at the Santa Ana PD and had to leave because I had appointments. They were notified and I filed a report online in the following days. The day the incident occurred I notified the front desk and Nicole the manager accepted responsibility and told me they would do whatever it took to fix this situation and that was not how the situation should have been handled. She promised to follow up with me and she would review their policy, the calls and the video of the incident. I have not heard from her since after repeated calls and attempted calls. Nothing. At this point, I am going to you for help. I am not looking to get my money back. I don't even want a refund. I think I am being fair and reasonable in asking for a free night at a hotel of my choice. I ask for this because I think it is fair and I don't feel that I should have to pay for the night that was a nightmare considering the fact that I was robbed and the hotel was negligent in their duties and responsibilities in ensuring their guest's safety. I am asking for a room at a hotel of my choice because I feel that I deserve a little more or an upgrade because of the horrible service I received from the hotel, the hotels' negligence in handling this matter at the time, their poor follow-up and the fact that they have been dodging my calls and requests to speak with their management team since the incident occurred. I am not and could not possibly make this up. It occurred, there is proof. A police report and the Orange PD (neighboring city) actually found the guy, cited him, released him and recovered my stolen Wells Fargo card. Here is the kicker for you. The guy took my Wells Fargo card and cashed fraudulent

Ventajas: I could send a picture of the mold on the white comforter but there's no place to add it if I didn't get back to my room so late and needed to be at work by 6 o'clock the next morning I would have left it was that gross there was a hair or two left in the bathroom and the room just smells stale

Ventajas: Room was large and price was less when I paid then when I booked which was a pleasant surprise. For the most part the staff were very kind.

Desventajas: I called the front desk around 9:30 pm asking if he could run some scissors up to my room so I could cut something and he said they are here at the desk, so I said okay I'll just come down then I guess, and he hung up on me. I also noticed in the morning they answer with "Good Morning this is Ashley how can I assist you?" and at night they say "front desk". Thought that was a little odd.

Ventajas: Courteous staff, very accommodating

Ventajas: Liked the atmosphere, the room was nice and it was quiet at nught.

Desventajas: The smell of musty carpet and dust. The dead plants.

Ventajas: The staff was very friendly. It was nice to have everyday room tidying. All basic necessities and the free wifi was greatly appreciated.

Desventajas: Did not like the peanut butter at the breakfast. Very old and hard. Carpets did not seem like they are thoroughly cleaned or steamed often. No safe for valuables.

Desventajas: After paying online for the room, calling to confirm the reservation and check in time, when I irrived and was told of the $75 deposit neded, had to drive to bank and make a deposit before getting sine rest from a 10hr dtive. Why isn't a deposit of nearly 60% of room cost mentioned prior to?

Ventajas: Easy check in process. A lot of parking. Comes with a fridge, microwave, coffee maker. Comfy bed. Pretty quiet.

Desventajas: Breakfast should be extended since check out is at noon. Walls are a little thin. Could hear someone snoring next door.

Desventajas: the bathroom didn't seem like they had taken their time to clean it. the bathroom sink handled were dirty. we got serviced but they still didn't clean the bathroom.

Ventajas: The staff was spectacular and accommodating. The room was super clean. We left a little late in there morning on one of our travel days and the cleaning staff still refreshed our room.

Desventajas: The value was great, we probably would have paid a little more for a double queen but I'm not sure they were available as this is my first time booking this hotel and honestly i didn't ask

Ventajas: I chose the hotel because it has a pool, hot tub and a good location. I didn't eat the breakfast but I believe it was a typical hotel breakfast. The hotel is pet friendly and there is pretty good green spaces to walk your dog. The hotel is on a small street with several hotels. It is safe and conveniently located off the freeway and near restaurants and shopping in Tustin, Irvine and of course, Santa Ana. The hotel was pretty quiet although I did hear kids screaming at the pool which is located in the center of the hotel.

Desventajas: The location is clean but it could use a deep clean such as in the vending machine/laundry room. The room itself was clean and comfortable but could use a facelift.

Ventajas: Great place, clean and quite,

Desventajas: The beds are to small (full sides)

Desventajas: 1. We werent givin the room we requested 2. The room we stayed in was cleaned very well as there was hair in the shower and a half roll of toilet paper in the bathroom. And 3. This is the major one. Despite booking and paying for the room in advance through a travel site, the hotel also charged me for the stay with the card i gave them for the security hold. I have called amd left messages 3 times and still have yet to receive a refund or even a call back about the mattet.

Ventajas: The only thing nice I could say is the they have a refrigerator and microwave. Was was just so old and dirty and gross.

Desventajas: The rooms are not big and the air conditioning is in the front room and it gets so cold there and stays hot in the bedroom because the air doesn't flow there. Everything looks like it was original with the hotel which is old. The bathroom was so gross and dirty we didn't shower or give the kids a bath in the tub. It was just peeling off. We will never be staying here again!

Ventajas: La única cosa buena que puedo decir es que tienen una nevera y un microondas. Era muy viejo y sucio y asqueroso.

Desventajas: Las habitaciones no son grandes, y el aire acondicionado está en la parte posterior de la habitación y una parte está caliente y otra fría. Todo parece como si fuera lo original. El baño estaba tan asqueroso y sucio que no nos duchamos ni dimos un baño a los niños. Se caía a pedazos simplemente. No volveremos a quedarnos aquí.

Ventajas: Motel 6 was a good bang for buck stay. I would not expect a $250.00 a night experience for what I paid to stay at Motel 6 but I believe it met all expectations for the money. If you are going to pay $70.00 a night don't complain when you don't receive the same experience as you do at a $200.00 a night Hotel.

Ventajas: We've stayed at the Motel 6 chain a half dozen times. Last time was in Utah and I swore I'd never stay at a Motel 6 again. Prices being so high in the Newport Beach area, we decided to take a chance on this one. What a pleasant surprise! The room was exactly as pictured on the website, very spacious with a nice King size bed, perfectly adequate bathroom and a flat screen TV. Despite being next to the freeway, there was no highway noise and next to no noise in the hotel as well. Very peaceful overall.

Desventajas: There was some disturbance outside our room around 5:30 am, sounded like a loud speaker or something. That was not a huge issue. The bigger problem is the lack of restaurants close by. All that is available is fast food and convenience stores. We chose the hotel because of it's proximity to Newport Beach; turns out that it takes almost 1/2 hour to drive the 9 miles because of the traffic. Not the hotel's fault, but next time I'd pay more to be closer to the beach.

Ventajas: Absolutely nothing.

Desventajas: I have stayed at some questionable Hotels and Motels but this place was the worst. Upon my arrival, I was immeadiately told there were no rooms available. When I showed the worker at the desk my confirmation number, he told me he only had a handicap accessible room. I told him it was fine and he walked off. A few minutes later he returned telling me that the room was taken and he had no other vacant rooms. I told him I just needed a shower and a bed and he set me up in a room with a broken phone. I entered the room and found stained carpets, small holes in the walls, and a broken faucet that sprayed me when I tried to wash my hands. At checkout time, I waited 15 minutes while the new employee at the desk told another person staying at the hotel that it was not his problem that someone broke into their room and that it was not his responsibility to call the police.

Ventajas: Location near the freeway

Desventajas: This has got to be one of the worst hotel experiences I've had. I am not a picky person and don't expect much from any hotel, hence I normally give any hotel a chance, as long as the reviews are not terrible. All I typically ask from a hotel is a clean room and Wi-Fi, as I'm hardly ever in the room anyway. I reserved a Non-Smoking room. However, when I checked in the only Non-Smoking room was a handicap room (which I don't mind) however the room CLEARLY smelled like previous guest DO smoke there! The room smelled terrible and was the only room available. I would have left to another location. However, I arrived at 11pm at night and just wanted some sleep. The sleep didn't happen and I got a very bad headache after a few hours in the room of the thick potent smoke smell. It was terrible. I was there on business and didn't get to rest for my important meeting. Furthermore, the staff was rude! and looked at me like I was a snob asking for something special. In addition, I tried to connect to the Wi-Fi internet, but had to go downstairs (after I had already unpacked and changed into something comfortable) to pay for a Wi-Fi code! really??? You guys are not setup for me to pay for Wi-Fi from my room??? Finally, when I did connect to the internet, the speed was extremely slow something I would only see from a dial-up connection. My signal kept disconnecting and just gave up on the internet. I would have asked for a refund of my $2.99 but 1) I didn't even want to speak to your staff at the front lobby, 2) I would have probably been told they couldn't do anything about it, as they appeared to be with zero authority up front 3)The $2.99 wasn't worth my time, by breath, nor worth getting into an argument with the staff. Finally, the accommodations were terrible!!! The room was dirty. Floor had stains, the bathrooms had crud on the corners of the walls, toilet and shower. Not all the lights worked, so the room was dark. The hotel is RIGHT next to the airport, so the airplanes are SOOOO loud and shook the room. The location must be in a dangerous location, as the guest and people around the hotel looked "thuggish". I would not have my daughters stay there. I paid ~$80 for the night. I know it's cheap for the area, but I wasn't expecting much. I would urge everyone to look somewhere else if they need a room to stay.

Desventajas: Location, wifi not working in room

Ventajas: The room and facility were clean. The location is good enough to go to main street. The staffs were very nice! It is a good place to stay with small amount of money!

Desventajas: This place was disgusting. The room smelled terrible, sheets were unchganged, wifi, refrigerator and TV did not work. Never coming back and you shouldn't stay here.

Desventajas: Not to happy about the room sheets had not been changed, hair on the bed disgusted. I will never stay there again

Ventajas: La habitación y las instalaciones estaban limpias. La ubicación es lo suficientemente bueno para ir a la calle principal. El personal era muy agradable! Es un buen lugar para alojarse con poca cantidad de dinero!