Hoteles en Russian Hill, San Francisco

I am very upset with this hotel. We booked this hotel for our mini honeymoon in San Francisco. We booked and were guaranteed a king bed. Upon arrival we were told that we had Queens. I showed them my reservation that clearly stated that we booked a king. The front desk clerks were very rude. They didn't seem to care that our reservation said king. They said they gave our room away. Thanks for ruining our honeymoon. After a while they offered us free parking which was nice... but it was after I threatened to leave. The hotel is gross and not like the photos. Our bathroom was filthy and the toilet paper was on the floor. The bed was actually decent- but NOT A KING. I will definitely be spreading the word that you should not waste your money on this hotel. Perhaps if they would have showed some sympathy to our situation I'd feel different.

Hotel was walking distance from a lot of locations we wanted to visit. Hotel was clean and bathroom was better than pictures shown. We had a problem with our booking. Hotel staff/manager did not seem like they wanted to fix issue that they created. We requested a specific room(golden gate view) weeks in advance and they denied our request stating they were out of rooms. After I called multiple times to confirm reservation. Later that night I go to the lobby and Over heard a convo between staff and another guest, saying they were going to upgrade him to another room (golden gate view). really?!?! That's not good customer service at all!

Hotel economico de regular calidad. Al reservarlo incluyen el desayuno continental. el desayuno es un desastre, un vaso de cafe y un mufffin nada mas . parado en la recepcion de 2 x 2 mts.

La ubicación y lo accesible de sus habitaciones Desayuno "muy continental" y poco espacio en el lobby, también le falta seguridad y vigilancia por las noches.

Buena ubicación El personal era grosero. Hizo llorar a mi esposa.

esta muy deteriodada y falta de servicio, las habitaciones no son agradables y estan muy sucias.

bien ubicado, cerca de lugar turistico importante las cobijas. almohadas y sabanas... estaban un tanto viejas

su ubicacion el desayuno no es continental como dicen

Las habitaciones son confortables Publicitan desayuno continental incluido pero solo se puede utilizar la máquina de cafe que esta en cualquier hotel mas una galleta por persona. Eso es un engaño. Ademas cobran el hielo