Had to have my key cards reprogrammed four times in three days. This has been happening every time I stay at this hotel. I keep my cards in their sleeve and from any electronics but they still fail. This is getting very annoying especially when I leave my room to go to the workout facility.
I like the location. The pool.
Nice and clean
Nice hotel. Walking distance to lots of downtown attractions, dining and entertainment.
My husband and I stayed July 4th weekend and had a wonderful experience. The staff were very friendly and helpful. The hotel is absolutly beautiful. The rooms are big, spacious and fabulous. The bathrooms were BIG. The atmospere very regal and refined. If you want an escape from the ordinary this is it. Have Fun!
I lived in Mobile at one time and I wasn't a huge fan of the city. But Mobile has really worked to renew its downtown and I think the Battle House is a jewel. Beautifully redone and expanded, rich with history, great views of the port/bay, easy access off the freeway. Spa and fitness center are top notch. Spent a week here on business and would stay here again in a heartbeat.
I booked this hotel for my husband and I, for a two night romantic escape-from-the-kids weekend. I have to say, it was a bit of a let-down. The hotel itself is beautiful. What I did not appreciate: 1) our room was connected (ie, door between ours and another room) and 2) Valet parking only. We did hear a fair amount of noise from our neighbouring room, including kids squealing. The room itself was nice. Not as luxurious as the Monteleone in New Orleans (my all-time favourite 'cushy' hotel) but tastefully done. The beds were very comfortable. We ended up cancelling the second night.
The Battle House Renaissance Mobile Hotel and Spa was an unexpected special treat for a one-night stay between destinations on the way to a business conference with my husband. This beautiful restoration/renovation deserves particular attention and is a real bargain when compared to similar accomodations. There were two lovely wedding receptions in progress when we arrived at a late hour, with guests spilling out into the lobby and around the entrance. It was obvious why this would be a popular choice for such celebrations - and our guest room felt like a honeymoon getaway, too! The parking was easy, the staff was gracious and in-room breakfast was delicious. A very special treat - we wish we could have stayed longer and will most definitely return if we get the chance!
The BattleHouse Hotel is excellent for spending time with that special one on a special occasion. I spent my 25th birthday weekend at the BattleHouse. The staff was very friendly and helpful. There was security at the front entrance no matter what time of the day it was. Each afternoon they would provide you with the weather forecast for the following day. Each morning the newspaper was waiting when I opened the door. The bed and pillows were the most comfortable that I've ever slept on. I would highly recommend this hotel.
The Battlehouse is not only a beautiful and historic site; it is a wonderful place for a romantic get-away. The rooms are luxurious, spacious, and quiet. The staff is very accommodating. Night life in downtown Mobile is quite lively. The hotel has 2 bars/restaurants of its own. It now has a spa which we did not have time to visit this trip. We will definitely be back.
The hotel is nice & clean. The front desk check-in staff were fast and friendly. Room was clean and nicely furnished. Luggage carts are @ a premium. For ease and speed of check-out we had to carry all of our stuff by hand. Bellhops were a pain to deal with. Only other issues, the walls are thin and the room doors have no hydraulic assist, so they slam extremely loud and it sounds like the rude neighbors that insist on talking in the hall are sitting on the bed next to you.
Battle House has the air of an historic property, and after the recent rennovations and additions, the overall experience has only gotten better. Highly recommend.
Hotel was great, room was great but valet parking needs some work. We waited for almost 10 minutes for in a line of about 8-10 cars for someone to come check our car in. The next morning we got up and went out, car was waiting when we got down but when we came back to the hotel and checked the car back in we told them we would be leaving back out in a few hours. When we came back down almost 2 hours later our car was still sitting in the same location, directly in front of the doors, and was still running.
The first room smelled the second room wasn't too much better. The linen for the sleeper sofa wasnt clean. The throw at the end of bed was dirty. The dresser had some sticky subtance on the top. Roach crawling on shower wall. Hotel just nasty and smelled like mildew/mold!!! I want a refund!!!
I LOVED how sophisticated everything looked. From the bathroom to the bedroom. The vaulted ceilings added to the luxury. All of this for an amazing price of 89 / night! Nothing! It was one of the best experiences I've had up to date. Compared to la quita, I can't believe I paid an extra 10 dollars to get luxury in my room at windgate
Nice staff, great breakfast, quiet, very comfy beds! Outside is a mess! Needs a good power wash!
Overall not a bad hotel. Rooms need some TLC and updating but was clean, water was hot w decent towels Took returning to the front desk twice upon check in for room keys to work and again later the next day they didn't work. Finally said just give me new keys.
Decent clean place to stay for a night. Bed was very comfortable. Air stopped working in my room and they immediately got me another room. Certain things in the room, door handles, molding around the bathroom counter, light fixtures are starting to fall apart and needs attention to keep this a decent hotel. Other than that, no complaints at all.
The bed was SUPER comfy, nice clean room in great condition
The staff was very friendly and helpful. The rooms were clean The only thing I missed was that the hotel shuttle does not operate on sundays to the airport.
Location, great full breakfast, free parking. This hotel best for short stays. Room cleaning mostly took place after lunch. After a morning of activities I did not appreciate returning to a room that housekeeping had not touched.
extras included no
The meals. they helped me save money. The staff was really nice too! The bathrooms were very small.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Free beverages, fantastic and free breakfast, free drinks and social hour in the evening, very very clean, quiet, well maintained room, and a very friendly and helpful staff no
This guest did not leave comments about this hotel.
The staff was so friendly and helpful and definitely a great breakfast Nothing
This guest did not leave comments about this hotel.
I love the friendliest of the staff, the hot tub and the pool. yes, at check out the elevators went out and we were on the 3rd floor however the staff did offer to help us take them down, but I declined.
Staff was courteous, friendly and very helpful.
Great location. Near the campus where my daughter graduated from college. Great and friendly staff. Very helpful and kind. Will stay here again, this is my second time to stay here. Nothing, will probably get a larger room next time. :-}
Staff was extremely nice and helpful. The Inn had off-street parking for a low fee. Restaurants were within easy walking distance. Our room was lovely. Not much of a view but we didn't come to Mobile to look out of a window! Our next door neighbors were very loud way past midnight. People walking up and down the hallways need to be reminded to talk softly. Some visitors are trying to sleep between midnight and 7am. This problem is not unique to Hampton Inn.
Very convient for for downtown. Well maintained, clean and crisp! Awesome staff and nice breakfast!
Fácil de encontrar. Muy buen personal Cómodo Lo suficientemente limpio Tranquilo Buena zona La piscina no estaba abierta No había alfombra en la bañera, así que es resbaloso mientras te duchabas
Limpio, buen precio. Realmente nada.
Todo el personal era amable y servicial. Mascotas. Habitación con olor. La cama era blanda.
Recibimos lo que pagamos.
This was our only alternative as Hurricane Matthew forced people west and all hotels filled up over night. Having read the reviews we were prepared for anything but were pleasantly surprised. Friendly staff, clean room, good bed and linen and bathroom. The "wooden" flooring was a welcome change from nasty hotel carpet. We clearly ended up in one of the renovated rooms so make sure to ask for one. The A/C was tired and couldn't be manually set so we had to pull the plug overnight not to freeze to death. The breakfast was a synthetic horror show.
Price: It was inexpensive. $65ish per night. Cleanliness: it was okay. If there was an okay column I'd put this there. The sink in the bath was clearly pretty new, and It looked like they'd done some other bathroom work recently. But, the shower curtain was a bit mildewed. The floor of the bathroom looked a bit dirty, but I couldn't tell if that was just a poorly done caulk job or if it was just dirty. Staff: They only had one person there. So, no cleaning crew on staff to handle unexpected items. Having said that, the lady that helped me in the morning was GREAT! really personable and smart. The night staff was just okay. Security: the property itself is in an okay neighborhood, but it feels close to sketchy stuff. the layout is more of a motel style as opposed to a hotel with an interior lobby and interior hall ways. In other words, anyone random can come knock on the door without having to pass the front desk at all. Comfort: The bedding felt fine, but my first room had a broken A/C and the second room had an A/C that was in Celsius or something other than fahrenheit.
The bed was ok The plumbing was bad, the floors was very gritty, the bathroom was scary, filthy. Update is need in bathroom. Housekeeper knows how to rush you out at 10:00 am, when check out is at 11:00
location was great noisy, beds were saggy/lumpy, room was dirty, the parking lot was loud and didn't seem particularly safe
Convience to the interstate and proxemity to downtown Overall cleanliness, need to worl harder on overall appearence of rooms (are renovatting at this time)
Close to where I needed to be I'm Mobile. Dead ants in the bed. Live ants in the bathroom. Dirty comforters Dirty toilet Hair on bathroom floor Extremely loud late night customers Room smelled like mold and carpet fresh.
The housekeeping and maintenance staff was friendly and helpful. I was there on a Saturday a week before Mardi Gras. I'm sure that is the busiest time of year for them but when we found our shower didn't drain properly, the maintenance man came right away and fixed it. We did not have to wait. The room was much cleaner than when we stayed at this hotel 2 years ago. Pillows and blankets were comfortable. Convenient location. One out of two washers and dryers was broken.
I came home then next day and noticed bite marks all over my legs.
Breakfast was very nice and filling. Shower was very relaxing. Great overall stay Construction on building nearby was a nuisance. There were clothes in the dresser from the last visitor.
Awesome historic B&B! I love history and this inn along with the immediate surrounding buildings take you back in time. It's like a little slice of history that the city forgot. Breakfast was great and the chef was very nice and knowledgeable. He also can accommodate almost any special dietary need. I couldn't stay longer!
Staff was excellent, accommodations were excellent. I will definitely return on my next visit.
Quaint warm and charming. Staff was very helpful.
This hotel was like living in the lap of luxury after I moved over from a lesser facility over the weekend. It was clean and convenient. The staff were superb. The facilities had it all, and everything worked. This is where I'll stay next time around, without question.
Convenience, location, comfort, all wonderful. Breakfast was a bit hectic. The lady who cared for the area was kept very busy replacing items on the breakfast bar and had little time to clean tables or even empty the trash cans.
Person at front desk was nice and helpful. Bed and pillows very lumpy, cheap, and uncomfortable. Powdered egg and paper thin bacon breakfast was close to inedible. Amenities disappointing. Poor value for even relatively cheap discounted rate. Would not recommend.
The room was decent. There were no towels even though I reserved a room for three. We asked for a disabled room but were not accommodated bc our reservation didn't say this. The room was overpriced given it had a dirty comforter. The breakfast was aweful. Powdered eggs, something rubber that meant to lol like bacon, cream cheese that was old our entire family didn't feel well after eating there. The staff was professional, but not nice nor accommodating. Didn't like this at all. I was expecting a lot lote based on the three star rating.
Clean reasonably priced place to stay on a trip. Well located if going to Bellingrath Gardens, would recommend to friends. A little hard to access.
Everything was great. Staff was extremely friendly & helpful. Even saw an exchange with front desk answering a request from a young child with such curtiousness. The bed was absolutely heavenly to sleep in! Breakfast was plentiful & hot. Doesn't apply!
Friendly staff Under renovation. Front door and lobby closed traveling with my daughter and entry to hotel was in the back, dimly lit. Did not feel secure. Nice hotel but not very clean. Noticed floors in the upper floors needed vacuumin. Face towel was not clean but hanging in display as well as hair in the corner behind the bathroom door.
Friendly staff at front desk, but housekeeping was incredibly poor. We pulled bedding off and requested service and upon our 6pm return, the linen was still in a pile on the floor. There were two women on the evening housekeeping shift on 7/21 who worked diligently to remedy the poor housekeeping service. The woman in charge of the breakfast area was really helpful, but our overall visit was poor. We generally stay here twice a year, but after this visit, we will no longer check into the Wingate/Holiday Suites (renamed during our stay)
La habitación era amplia y limpia. El personal era amable y profesional. El desayuno fue una agradable sorpresa. Nos evitó tener que encontrar un lugar para comer. Normalmente los hoteles tienen algunos bollos, cereales y fruta. El desayuno aquí en cambio fue muy completo. ¡Gracias! No se me ocurre nada
I liked the pricing for the use that we gave to the room. We were there to sleep and that is all. At first we walked in and the room gave us a pleasant smell. Walked in a bit further and the carpet was really wet from what I believe was the a/c. Advices them and they fixed the issue. The 2nd issue I really have to say bothered me. We would leave wrappers on the floor and a full trash can to test the cleanliness and came back to find that the bed was the only thing taken care of. And on top of that we had coffee stained pillows and neither of us drink coffee. Fair price for a fair room if you just want to sleep. OMG there was never any ice.
Parking in front of the room Wi fi connection was initially un serviceable. after repaired on the next day, it was ok but still slow. laundry machines was un serviceable during our stay
Loved Berney Fly! Stephen the inn keeper was fabulous. He gave us a tour of the home as well as ideas of what to do ok our unexpected delay in Monile. The rooms and bathroom and other amenities were very clean and comfortable. The best part was how fabulous the breakfast was!