Ubicación La habitación reservada no estaba disponible. Me registré y me dieron una habitación con 2 camas dobles. Al segundo check-in pude cambiar a una habitación de personas con movilidad reducida
Tiene un impresionante bar de deportes adjunto al hotel. Me habría gustado que tuvieran puertos usb para cargar los dispositivos electrónicos
Bonitas habitaciones en el corazón de la ciudad.
Bonita habitación. El personal es cordial. Instalación preciosa para una boda. Pagar extra por el aparcamiento. Precio inflado de los artículos en la tienda del hotel. No hay extractor en el baño.
Cerca del Centro Cívico y Towne Center Mall, de restaurantes, etc. es perfecto. Por el precio, un pequeño (gratis) desayuno continental habría sido agradable. El desayuno pagado tenía precios un poco altos. Sólo algunos pasteles, frutas y/o yogur junto con café y zumo ilimitado hubiera sido un gran extra. Sin embargo, era el lugar perfecto para alojarse cuando se asiste a eventos (Winter Jam Tour) @ del centro cívico.
Mantas, lavabo, bañera, piso, cajones, todo estaba sucio. No parece que el servicio de limpieza limpiara la habitación. Realmente recibes lo que pagas. Estancia muy decepcionante de experimentar y encima pagando
Limpio y recientemente renovado
Room was clean, location was good and staff was helpful. Would recommend.
Easy on and off I-64. Right next to mall and lots of food. Continental breakfast at hotel was good. Traveled with 5 month old and were able to sleep well even with a hotel full of AAU basketball teams.
Soon after settling down in our room, we discovered we were locked in our room! The deadbolt was stuck in the locked position and the knob on the door would just spin around and around. We called the front desk and soon after, a staff person came and started trying to open the door with the 'emergency key'. It failed. She told us she would call the security guard (he never did come), the staff member told us to open our sliding window as much as we could, she handed us a tiny screwdriver and told us to break the lock on the window (didn't work). One person in our party had to crawl out a 6 inch space to go get a multi-tool our of our car. After breaking the lock to get the window open, the staff member tells us, 'well I guess you were going out for the night, just close the window behind you, let me know if you descide you want another room!' We were so upset, demanded another room (which we did not pay for), and had to move all of our belongings out the open window and in a back entra...
The hotel was older, a bit outdated, but suited my needs for just a night. It had a perfect location right by the interstate and across from a downtown mall. I was disappointed with the noise, the hair dryer which barely worked, and a toilet that kept making sounds all night. The small gym was adequate, but smelled like it hadn't been cleaned in awhile. Overall, it suited the needs as I was on my way to NC. The staff were friendly and the breakfast was a nice treat.
They have the best location for the civic center but if they are full you will have no hot water in the morning, the hallways are noisy, elevator is slow and side door does not like to open with your room key like it is intended.
Stayed at hotel while on driving trip. Clean room, quality facilities. Breakfast bar well stocked despite busy morning with many guests there. Highly recommend.
Nice big room. Clean. The beds were wonderful - great mattress - wonderful sheets - as nice as I have at home. We couldn't figure out how to use the TV remote ... at 9pm on Saturday night the front desk sent someone very quickly to show us how to work it. Great location -walk to lots of restaurants and shopping. A stone's throw from the convention center. Lots of free parking. What's not to like? I'd stay there again in a heartbeat. I've paid alot more for alot less.
The Staff and Service was excellent hotel experience exceeded our expectation
The hotel had very comfortable beds and the free breakfast was a nice surprize and tasty. The stay was well worth it and i left feeling i got my moneys worth.
I was on another website for this hotel. say pets are allowed......there not! Great to Know after a 12 hour drive Says there were rooms open...nope!!!! All booked up! Never stay there again.....
I went to this hotel on short notice, it was reasonably priced and staff was great. Probably the best free breakfast selection I've had at any hotel...I'd recommend it.
We were waited on immediately and the clerk was very friendly. The hotel looked very nice and clean. The room was nice and clean, but i hate fat pillows! the breakfast they offered was yummy with lots of choices, and everything looked and tasted fresh. I had a rental car, but didn't know how to get back to the airport on the day of my departure, so the shuttle bus driver (who did not speak English very well) let me follow him to the airport even though he didn't have any other passengers! (He was such a cute little guy, and we had fun trying to figure out how to make each other understand what the plan was.) He made sure to keep me in his sights the whole way, which made me feel so comfortable and safe. He certainly went above and beyond the call of duty!
Clean, spacious room, decent breakfast. Nearby truck and rail traffic was heard all night (window was closed).
Great place to stay. Very convenient. Plenty of restaurants close by. Room was very nice and clean. Staff was polite and helpful with local directions. They only have feather pillows on the beds. You have to ask for regular (non-feather) pillows when making reservations or there might not be one available. Or bring your own.
Nice workout equipment, clean pool & great breakfast. Had a pre-paid reservation, the lady who checked us in was extremely nice, but not good with her computer. At first she could not find our reservation, then she did not recognize our rewards card, then she claimed my credit card was declined, I had a several thousand dollar limit & while I went to give her another one, the original was approved. This was a big hassle considering the room was booked & paid for already, I had the print out of it as well & it took a long time to check in. I am a frequent traveler & was very disappointed with this, it was frustrating & embarssing. May I suggest a technology class or more training for the clerk. I had traveled over 500 miles in a car filled with traffic, thinking check in would be a breeze, wanting to rest & this was not the case.
The staff was AWESOME! I was traveling with my son and my dog and their dog rules are a bit strict. You can't leave your dog in your room because they'll disturb the other guests but you also can't take your dog into the dining area because of health code. So I asked the staff how I was supposed to get breakfast. They held my dog's leash while I got breakfast, got me boxes and a grocery bag so I go carry it up to my room. The also helped me get the food in the box because I was holding my 8 month old son and got me juice in a to go cup! They offered to help me upstairs but I declined. Just an overall great experience with the staff. The rooms were very clean for being dog friendly and they had an outside area for dogs that looked like you could let them off leash. A few things I didn't like was that there wasn't a crib available for my son so we both slept horribly. The other thing is that their breakfast wasn't complimentary. Perhaps that's silly to say but think that it should be.
Very clean, modern, well-maintained. Restaurant/room service is a nightmare and it was a struggle to get it eventually removed from my bill.
Para mi primera semana como un viajero de negocios, me quedé bastante impresionado. Las habitaciones son como un hogar lejos de casa. Camas cómodas, sofá y habitaciones limpias. Todo lo que tenía que hacer es comprar comida. Estoy muy contento y vovleré para mi viaje de negocios. Nada. Estoy muy contento. Todo el mundo era muy amable y servicial durante mi estancia.
Polite staff and location to the Civic Center. View of the river and a fire pit outside close to it. Clean with a welcoming entrance. Reserved double queen with pullout couch. GOT single king with pullout couch right next to the elevator. 3rd party website said cots were available but this hotel does not have them. Staff ensured that fold out couch would make a queen bed...not even close; super single at best. Although very polite the staff made no effort to help me out. Blamed the booking site. Called Hotel.com and my call was finally taken by an Indian woman that I could barely understand in a large office with quite a bit of background noise. Of course bookings are "subject to availability" even though I paid for something else. So she blames the hotel. Very poor customer service from both parties. Will not use either again.
This is the ONLY Bed & Breakfast in Charleston and no one should pass up the chance to experience Lisa's enchanted hospitality. The location is marvelous with the Capitol a block away as well as delicious eats within walking distance (Bluegrass Kitchen & Tricky Fish are my favorites!). The house is just lovely, as is afternoon tea and a delectable homemade breakfast. The opportunity to chat with other guests or just cozy on up alone with a book or Miss Pineapple (the outdoor cat) are experiences you can't find/create/imagine at box hotels. If you are thinking of this as a potential option then let me be the thought that tips you toward going for it. Let your lodging make this trip one to repeat.
The staff was very courteous and kind. I chose this hotel specifically based on the KAYAK reviews. For $125 for less than 12 hours, I felt it was a safe bet. The light in the bathroom (with connected fan) was so incredibly loud that my children would not turn the light on or close the door. At 11pm, the people above us chose to shower and it was as if they were in the room with us. I could not believe the lack of soundproofing, it was ridiculous. And that bathroom was just out of the question.
Very friendly staff and clean facilities. Comfortable bed. Very quiet location and many places to eat nearby. Great value for the cost nothing.
Good location for easy on/off highway, staff fast, friendly and competent, dogs accepted without extra charge, low price overall Cigarette burns in blankets in non- smoking room, room smelled funny and felt unclean (although it wasn't overtly dirty), parking lot made me feel like there was a good chance that my car would be broken into.