Nos gustó todo. El personal te hace sentir en casa y hace lo imposible para asegurarse de que tu estancia sea perfecta. Fue un gusto verlos por todo el hotel. Las habitaciones eran impresionantes y siempre está limpio! Nos alojamos por segunda vez para nuestro aniversario y pienso continuar alojándome aquí.
El personal era fantástico, amable y eficiente. Las habitaciones eran espaciosas y limpias. Ubicación ofrece opciones de caminar comer mall.
We stayed at this Drury Inn on our way home to Nashville from Destin. After driving with 3 little ones (6 and under), we were very thankful not to have to go out for dinner. The kickback reception had very simple, but tasty food, and was extremely convenient. My husband was thrilled to have "ballpark nachoes," and I was able to make salads with pasta or a baked potato for the kids. I also really appreciated the glass of wine! The room smelled very clean upon opening the door. I can't say that about many hotels. Even the pricey beach home we were coming from lacked in cleanliness. But everything was very clean, the bathtub was appreciated as well. Everyone had a decent meal and good tubby before bed. The bed was decent, better than the Hampton Inn in Montgomery that we stayed in on the way down. Breakfast was good as well, and at both "meal times," the manager Christopher was present to schmooze and greet guests, which I found to be very surprising. The way he was conversing with some of the guests made me feel as though several of the people staying were frequent guests. I take that as a very good sign. We will be staying here again. A little far off I-65, but worth it for the extra comforts.
I liked how they worked with me to find my reservation since booking.com didn't give a hotel confirmation number. But the hotel overall was very nice. Quiet, helpful, and in a good location of the town.
It was very clean. All of the staff was very nice. It has a beautiful hotel and in a great area for visiting the zoo. The only thing I didn't like was not having a complimentary breakfast. But the breakfast at River City Grill was very good just a little over priced
The place was gorgeous for the money I spent. Staff were helpful. There is a Starbucks in there!! We reserved thru Kayak. The fine print states cannot guarantee 2 double beds. We were traveling with our older children and they had to sleep on sofa beds in each room after traveling for 12 hours via car.The Ice machine did not work on second floor. The housekeeping came and tossed sheets and blankets at us. I told her you come back and fix these sofa beds. We were tired I just wanted to jump in a bed and sleep but I was having to deal with the bed situation.
Hated the place!!! smelled really bad!!!!!!! never stay or recomend that place!! Such waste of money!
Clean, quiet, friendly staff. Sofá sleeper think mattress not too confortable.
Staff was nice and helpful.... rooms were very clean... Suite was pricey with jaccuzzi , couldnt relax and view tv while in the jaccuzzi...expected to be offered future discount to come back and stay with pricey monies spent originally...
The staff was friendly and accommodating. The hotel is conveniently located near shopping and food. The hotel is old and you can tell. They are remodeling but it still has that "old" smell. The air in my room didn't cool and it was very humid. The humidity made the musty smell of the room more prominate.I could also smell cigarette smoke. I think it was from when it was allowed in the building and the humidity made it seep from the walls. The neighborhood is a little sketchy. There were several people who hung around outside the building. They didn't have a continental breakfast but a buffet that was $9.50. That's a bit ridiculous! I was there for a week on business so no breakfast on site was inconvenient and I wasn't paying that much for the buffett. It wasn't too bad of an experience (i have stayed at worse) but it wasn't the normal Holiday Inn experience that I'm use to.
My flight was cancelled and I needed a place to stay in order to catch an early morning flight. I wanted to stay somewher close and this was the place. The location is a little iffy but the staff was great. The room was clean and the food was good. All in all, it was a good place to stay for a night but i would look elsewhere if staying longer.
Breakfast always ready in the morning, staff was informative and extremely helpful. Most comfortable be I have ever slept on in a hotel. They could use a more advance fitness area.
Staff was great. Very friendly. Hotel is just in bad shape. I got the impression that the staff there cleans and prepares rooms the best they can, but ancient carpets and facilities limit what they can do. It's a musty old building in a questionable part of town. Hotel got us by for a night midway through a road trip, but definitely wouldn't book rooms here as a destination. It's a place to sleep behind a locked door.
The entire staff at the front desk were all extremely helpful and very friendly! Especialky the manager and the shuttle driver. They even accommadated us with an early check in after an 18 hour drive from New York! Not the end of world, but we did find previous guests empty beer bottles and food wrappers that seemed to have been pushed under the end of both beds. Over all, room was still very clean. Also, there was a coffee maker but no coffee, filters, or cups.... we like our coffee.
Although an older building, the rooms look like they've been renovated within the past 5-10 years. They offer extended parking for a week and a shuttle service to the airport. Friendly staff, friendly drivers. Not a bad place to stay for the night and catch a ride to the airport early the next morning. Exterior and hallways / size of doors indicate the overall age of the building. (see pro addressing comment). Area is what you'd expect from a hotel near the airport.
Staff was very friendly and helpful! Great location next to the airport. Room was very clean and comfortable. Reataurant staff was extremely slow! Food not bad but they definitely are not in the food service business. We were the only table and it still took us forever to be even recognized.
Close to airport free shuttle service Poor windows Breakfast staff is not top motivated
Location to airport. Location. Next to Freeway and noise all night long. Ate at the restaurant and it was horrible, along with probably the worst waitress I have ever had in my life. The carpet and walls and doors of the hallways was very dirty looking. Really needs updated. The inside of the rooms was surprisingly not bad. I would not recommend this hotel
Everything but the fridge was very noisy there was no coffee pot but I liked my stay will use them again
El personal es muy complaciente y atendió la reserva y nos dieron excelentes recomendaciones de comida.
Muy cerca de Birmingham y a un buen precio
Las habitaciones están limpias y el personal es amable. Las camas eran cómodas también!
Great location in downtown. We decided to stop in during a long road trip for the night and it was a great stay. The staff was friendly and helpful and there were many restaurants in walking distance. There was also and indoor pool to keep our kids occupied and full breakfast in the morning. The beds were a little on the firm side for my liking, but that's just me personally.
clean, comfortable room but the coffee maker did not have a basket to hold the coffee and filter so we could not make coffee when we got up. The price seems a little high for the quality of the room and for having to pay an additional $10 to park in the adjacent parking garage.
I really enjoyed the 5:30 Kickback and the beds were very comfortable. The bathroom is quite cramped. Staff could have been a bit friendlier upon arrival.
Very clean...staff are wonderful!! Food and drinks were great!! We will Definitely be returning to the Drury!! We don't have any complaints at all!
Room was clean and available when we arrived. Due to it's proximity to a major highway, try to get a room on the back side of the hotel. Highway noise from 18 wheelers at 3:00 am seemed to be a normal occurrence. Breakfast was very good, plenty of food and choices.
Hotel staff is very accommodating and the extra amenities such as the free dinner and breakfast are nice. Not enough handicapped parking spots.
The room was very clean & and roomy. The free breakfast was very delicious. The best part of the breakfast was that the area was very clean and neatly organized.
The hotel was very nice, so was the front desk clerk. Very easy to find off of highway. The first room we were given after we checked wasn't clean....but the front desk took care of it and everything was fine.
The room was nicely decorated and spacious. I liked the waves sound on the TV, but ended up not using it to sleep b/c it gave off too much light. I don't think the room was cleaned well - crumbs on carpet, dirty washrag in bathroom. makes me wonder if everything else was truly clean. BIG DEAL - no microwave or fridge in room b/c it had two double beds. I didn't ask for 2 double beds & wouldn't have had I known it didn't give me the fridge - I had to use the one in the receptionist office for something that needed to stay cold. I also couldn't microwave my dinner I brought to the room, so ate it lukewarm. The room was plenty large enough for a fridge and microwave. Office staff seemed harried - not unfriendly, but not friendly either. Seemed understaffed. Parking near a door was difficult too. Pool water was a bit murky and green, so didn't swim as had planned. Could not turn A/C below 65.
Clean, quiet, comfortable beds. Great place to stay overnight while on a long drive. Better value than other hotels we called that were >$100. I don't know if it was just missed or if they don't provide it...? No soap or shampoo in the room. I thought that was strange. The room was also really hot when we checked in. It cooled down over time but was really really uncomfortable when we first walked in.
The location is good for Hoover. Deep V's are good for shirts, not for beds. I felt like I was funneled into the middle of an old mattress for no reason. How about a mattress that wasn't around when Sugar Ray was relevant?
Friendly, helpful staff. Recommended a great place to eat. Clean, comfortable rooms. Good breakfast.
Very comfortable bed. Lobby was very inviting and had a modern feel. Breakfast was good and replenished quickly. Our room (especially the bathroom) had a very bad odor. There was dog food left on the floor. We had a waterbug in our room. Doors in the rooms did not lock. Not enough towels in the room.
It's quite. Staff was great. Attentive. Would I stay again? Yes. We didn't like the beds. A double bed is to small for two grown adults....and we're not plump people either. Blankets....a bit skimpy.
Gran estancia y el personal era muy agradable.
El personal era increíble, buen hotel, entorno estupendo
La habitación era muy limpia y tranquila. El desayuno estaba por encima de la media. No tengo ninguna queja.
Friendly staff helped us to switch to a more preferable room and allowed me to use the computer and printer behind the desk when the business center wasn't working. Everyone at the front desk was great the whole stay. Low price, free wifi, free breakfast. Breakfast was a bit crowded at times.
Clean Hotel. Convenient location. The room was close to the highway. I kept waking up all night because of the noise from the highway. The AC also made noise every time it turned on. I had to switch it off in the middle of the night because I couldn't take it anymore. The front desk lady didn't allow me to change the rooms even though the hotel was literally empty!!
Staff was excellent and room was awesome for the price!