Jazmyn, la conserge, es una señorita cálida, amable y servicial
Ubicación!! El cuarto de baño necesita una reforma/mantenimiento, había un atasco. Tomó un par de minutos para que el agua desaguara
Fuimos allí para un concierto. Se puede ir andando al Georgia Dome. Aparcamos el coche y caminamos a los restaurantes y bares.
La vista era preciosa. El personal era servicial y amable.
Un montón y un montón de construcción interior
Fácil de encontrar, el personal amable, habitaciones limpias, me alojaría de nuevo.
Buena ubicación, especialmente los puentes que conectan los 3 hoteles con Leachtree Center. Personal muy atento y buena seguridad y habitaciones de buen tamaño.
Personal amable. La temperatura en la habitación era difícil de controlar. También el aire acondicionado hacía un sonido muy molesto toda la noche.
El personal era muy servicial y amable. La falta de toallas adicionales
El servicio era excelente. El hotel era razonable mayormente Algunos precios de la comida eran algo altos. La bañera no la limpiaban muy bien
Personal amable Habitaciones limpias
En general el servicio es muy bueno, no pude disfrutarlo mucho por la cantidad de trabajo que tuve, pero es muy cómodo Me dieron una habitación muy lejana, de verdad era necesario caminar mucho para llegar desde el elevador
Me encantó la sesión de J Jazzy en el salón del club! Era increíble! Bonito espíritu! Servicio de atención al cliente superior! Me encantó el jardín y la piscina cubierta! Desearía que hubiera una sauna.
El hotel era precioso, muy limpio, la piscina era genial y el personal era muy amable La puerta del baño no cerraba y la insonorización de las habitaciones era horrible
El gimnasio era bonito y limpio.
Alarma de incendios sonando toda la noche en la habitación de al lado
Me encanta la zona de la piscina y el personal era muy amable. La habitación no estaba limpia y las camas eran viejas, gastadas y chirriantes.
The staff was very friendly and accommodating. Very polite. Even the cleaning crew when you meet them in the hall they all said good morning have a great day. I forgot to leave my keys in my car one night when we got in and they sent a security office named Erin to my room to get my keys and very polite. I told them I was so sorry he said no ma'am it's fine. Very friendly. Nothing.
Great meeting hotel, with the best and friendliest staff anywhere. Really good lunch options are in the contacted food court.
Location and the people are awesome. Small room. Didn't have a King that I requested. Got 2 doubles. Typical over - expensive food and beverage that you have to stand in massive lines for.
Great staff, great location, great place
Loved the location? Could of been a little cleaner.
initially given poor room. charge for room from Hyatt showed up on my card
Very modern and clean! Really enjoyed my stay there! I did not like that the hotel charged me $126.00 to park my vehicle for a 2 night stay. I was not informed of this charge until check out.
Comfortable bed , I was upgraded to a king and also put up on a higher floor by request. The view from the tower is no view at all just down town traffic and noise. Also the walls are thin, I could here others toilet flush and door closings.
I like the fact that is in the city ,and I didn't had to rent a car everything is just there great location. But the room that I got its wasn't clean everything just was dasty the sheet was very dirty I don't think that hotel with high quality like the say but honestly it's wasn't athe all I'll give it rate 5 star only because the location was great.
We stayed here twice in 1 week and requested a King with View room. The first time we got just that, and the skyline view from the international tower was beautiful! The room was quiet, modern, and the best part was all the electronics plugs offered on the nightstands! Great location to restaurants and the trolley. When we checked in, we were told we were "guests of the day" and were given a voucher for food/drink items at the hotel's market. As we checked out, I happened to speak to a nice gentleman at the front door and mentioned we would be back in a week's time because we were celebrating our anniversary in Aruba. He gave me his card and said he and his staff would ensure that we had a great time when we returned. When we returned, he had upgraded us to a King Suite on the 17th floor with a corner view and 3 balconies! It was the most amazing room I have ever stayed in at a hotel. THANK YOU!!! We also had a nice "snack" in the bar and I had am amazing kale salad. We are now huge fans and will be staying at this hotel whenever we can in the future. Our King Suite Corner View room could have been vacuumed better. It was apparent that housekeeping does not use a crevice tool at the edges of the carpet, for they were very dusty and dirty throughout the unit. Same with the window tracks, but this is pretty minor. Otherwise the room was AMAZING!
Computer downtime meant manual check-in system with pen and paper. They had all hands on deck and handed out vouchers to guests in long line, served drinks (alcoholic included) at no charge, and walked you to your room. Overnight parking was very pricey (I think $35/day).
Excellent front desk and bell staff. Plenty of rooms for early check-in. Room balcony doors actually open so you can get a breeze and see the city. Excellent location for getting all around the city. The interactive TV menu is cumbersome, the mouse on the remote is crap and takes like a million spins to get anything done. Its just not very usable sometimes.
que permiten mascotas y son muy amables con ellas que falta otros platos en el menu del restaurante
el confort de sus camas y la vista de la habitacion Que no poseen telefonos publicos
Un gran hotel en el centro de la ciudad. Muy limpio, cómodo y agradable. Gran vista de la ciudad desde nuestra habitación en la planta 50. El garaje estaba lleno, ya que era de pago, lo que significaba que teníamos que ir en coche y encontrar un garaje que terminó siendo de 32 dólares por noche. No estoy seguro de si el aparcamiento era gratuito de lo contrario hubiera sido bueno, pero eso fue una gran decepción.
Ubicación, lujos, limpio, personal, vista Aparcamiento
Habitación muy bonita con una vista increíble del Centro
Me encantó que fueran tan complacientes y acogedores con las mascotas El coste de la habitación según el tamaño. Esperaba algo mucho más grande por el costo de la habitación.
Todo en el menú del servicio de habitación era excelente.
El Hotel, aunque sea un Ritz Carlton, posee un ambiente lujoso, las habitaciones son excepcionales en cuanto a función y estilo. Todo el personal con el que me relacioné fue cálido y amable No hubo nada que no me gustara
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The hotel is in a great location (walking distance to a lot) and is spotless but best was the comfort of our room the bed was excellent and it was VERY quiet on our floor! No.
I stayed in this hotel because I was in town for a conference its hotel was booked solid so I choose Hotel Indigo as an alternative. I was thoroughly impressed by the room, it was stylish and cute, the food was great and the staff was super helpful. This hotel was one of the best hotels I have stayed in in the U.S. I liked that it was quaint when compared to something like a Hyatt. I was a really wonderful hotel and if I visit Atlanta again, I surely will be staying there.
The Indigo is beautiful, it exceeded our expectations even in the 4 star category. The staff was mindful and courteous. It took a little longer than expected for the Valet to bring our car to the front. If the hotel is busy it is very difficult to pull in front for the Valet. The location is terrific but getting in and out can be a pain.
ABSOLUTELY NOTHING I was placed in a dirty room with a used malfunctioning shower that maintenance was nice enough to help. No rooms were vacant to get relocated. A stained pillow that smelled horrible. Was given the wrong number to get money place back on my card.HELP!!!!
LOVE LOVE LOVE this hotel!! A very beautiful place!!!!! Valet was superb and were very personable and professional. The front desk workers didn't have any personality and were not very nice at all. Their attitude was the same as I checked in as well as when I checked out.
The hotel is beautiful and the staff accommodating. The location is great. You can valet park and walk to many places. There is a shopping center across the street. We walked a block and went to agathas dinner theater. There is also a Starbucks next door
Recently updated very modern and clean. the Layout is strange.
This guest did not leave comments about this hotel.
The location, the staff were very friendly and helpful. Very clean no
Breakfast was expensive but poor quality
Great location. Marta was across the street and five points station is one stop away. Easy to get to turner field and main attractions. Room was clean. Hotel lobby was nice. Staff, very friendly and helpful. Only one of my keys to the room worked but staff fixed that.
El personal era muy amable y muy servicial. No tuvimos que esperar ppor la habitacion. El servicio es excelente. Cerca del centro de la ciudad y otros lugares. La habitación estaba super limpia tenía todos los servicios El mejor lugar en el centro de Atlanta
El amable personal, buen restaurante y bar en la planta baja. Excelente ubicación en el centro de Atlanta. Nada.
La habitación estaba limpia, la cama era cómoda Ruido (el ruido de la calle + puertas en el pasillo). El restaurante es terrible, no tires tu dinero. El gimnasio es pequeño pero aceptable si lo que necesitas es una cinta o elíptica - - - trae tu dispositivo porque todas las tv están rotas de alguna manera.
To give us a price quote that excluded a $30 a night parking fee was very deceptive. Not happy. Not really aesthetically pleasing. I did not care for the bedding. And a view of the parking lot was not the best.
This guest did not leave comments about this hotel.
Location in relation to business I had to tend to. There was no free parking and $30 to park was absurd.
The staff was very friendly! The location was nice as well The valet parking was a TINY area, no room service, the restaurant wasn't open all the time,
Great location, friendly staff.
It's proximity to THE Americasmart was great
Loved everything about this hotel. Especially the staff. Definitely need microwave in room.
It was great everything about it No! Everything was amazing,,
The location was close to everything that i wanted see. The price was little high on room and valet.
The total experience was excellent. They only have Valet parking.
The location is close to everything, most things are walking distance We did not have a microwave
the code to the elevator made me feel very secure. really liked it nope it was good
Ambiente agradable, personal atento y competente. Excelente ubicacion, instalaciones muy bien conservadas. Excelente limpieza. Desayuno
Ubicación Ruido de hvac me mantuvo despierto toda la noche. Camas muy mullida
Habitación grande y bien situado El tamaño del baño, muy pequeño
La cercania a sitios de interes y al centro de la ciudad, las habitaciones y el personal de servicios generales falta alguien que hable espanol en informacion, deberian aprovechar el recurso de alguien de servicios generales que es bilingue, como Mercedes o Carlos, que por demas son excelentes anfitriones.
The staff was excellent! They were very friendly and helpful. The unexpected social hour the evening we arrived was a nice surprise. The valet, Lonnie, was very helpful with directions getting around the city. Everyone was accommodating and seemed genuinely concerned that each guest was happy and taken care of. The bed was a bit uncomfortable. For a queen size, it seemed a bit small. Upgrading the mattresses in this location would take it to the next level of comfort.
The staff was very friendly and accommodating. The breakfast bar was very good with a great assortment. Even though I didn't need it, the kitchenette was super nice and well equipped. Location! We arrived at 12:30 AM. Circled the block for over an hour trying to find the hotel. Stopped at three other hotels that didn't know where it was either. Finally saw the marquis high on the building. There was construction around the front entrance and absolutely no identifying signs at street level.
the staff was very friendly and the convenience to everything was great. also the free breakfast was outstanding. I have al positive things to say about the hotel.
Room was very dusty! Bathroom fixtures were all loose. Bathtub did not drain properly. Room door was coming off the hinges.
The proximity of the hotel to major tourist attractions is great. Easy walking distance to the them all. The hotel was looked worn and rather unclean. The rooms were cramped. My TV did not work. After 3 attempts by the staff to make it right (and two comps on my bill) they move us to a different room. The staff did everything on their power to make it right for us, but I think they were handicapped by the facilities and resources available to them. Hilton needs to make an investment in this facility!
restaurant was nice Only valet parking available; one-hour free wi-fi only
People were fine Room,mainly the bathroom was horrible! Grout missing, mold on shower curtain. Disgusting.
Beautiful lobby Room very small, paint peeling in all rooms, looked dirty. By vent towel with plastic bag taped to it.
Location and parking were great. The bathtub would not drain. Very gross.
The staff were all friendly, and the room was pretty nice. Although the valet guys were really nice, they did get pen on my leather seats. the room didn't have a fridge.
It is fantastically well located, 2 blocks from Marta station and from Centennial parrk, and the hotel is nice. The breakfast is not very good , not "continental" one but mostly american.
Staff were very friendly. Room was clean and adequate. Breakfast was good.
I liked that when I put that "do not disturb" sign on my door for my entire stay.....they left me alone! I've stayed in some places that totally ignore the sign. Also....Hampton Inn & Suites has THE BEST BED AND PILLOWS EVER!!!
You can't beat the location. The rooms were clean and the beds were comfortable. Cute room layout. Free cookies, coffee/tea, and fruit-infused water at front desk. Good free breakfast. During breakfast, the manager even walked around to all the tables and asked how everyone's stay was. He was very personable, as was all the staff. Excellent customer service. Overall incredible value. Hamptons seem to be really stepping up their game lately. The TV didn't work the morning of our checkout. Also, you have to pay for parking, but it's honesty not really a negative because you'd have to pay for parking anyway to do any downtown Atlanta activities.