Puntuación de los viajeros
8.0
Todo fu exelenteOpinión del 31 dic. 2023
opinión de![kayak]()
2.0
They didn’t have the car that we had reserved, so we had to take whatever car they had. I turned the car in the next day and went to Hertz’s because we needed an all wheel drive to get over the mountain roads. Very disappointed in the customer service from Enterprise.Opinión del 17 dic. 2022
opinión de![kayak]()
8.0
There was a sign on the outside building stating that I should go to the main desk, but it didn't say anything about where the main desk was. I had to go into another building and find it.Opinión del 4 nov. 2022
opinión de![kayak]()
10.0
The Woodkand, CA Enterprise staff went out of their way to accommodate us after a glitch occurred in the location of the rental versus the airport where we landed. They weee most cordial and scrambled to get a car ready in spite of not having our reservation. They treated us like family—we loved that! Nothing could have been better! We were totally satisfied.Opinión del 19 oct. 2022
opinión de![kayak]()
2.0
Didn't have a car resembling the type I had reserved. Outlandishly high rate for collision-damage waiver: approximately 3 times the standard online rate (which I tried to buy but the website malfunctioned). Agent was condescending, and tried to persuade me that Enterprise's insurance was somehow better than the standard insurance available, which is absurd.Opinión del 10 oct. 2022
opinión de![kayak]()
4.0
My reservation was for 9 am but my car wasn’t ready until 9:45. Car was in very poor shape: or ver 60,000 miles, lots of dings and scratches, noise under the hood, broken key fob, missing fuse box cover, key battery failed and I had to replace it during my trip.Opinión del 5 ago. 2022
opinión de![kayak]()
2.0
I couldn’t pick up my car because the location closed at noon and our flight arrived at 5pm. This was Saturday and the location didn’t reopen until Monday. Non-refundable and non-changeable. I will only book directly with the rental company. I will not use kayak. Cost me $1400 for a car I didn’t get to use!Opinión del 4 jul. 2022
opinión de![kayak]()
2.0
I bought Airline tickets to Sacramento, and the enterprise was 30 miles from the airport, it wasn't the rental car location at the airport.Opinión del 14 jun. 2022
opinión de![kayak]()
10.0
Nice people.Opinión del 5 jun. 2022
opinión de![kayak]()
10.0
Be prepared - know what your options are (add-on insurance, what car you're ok with, etc.) because things move pretty quickly once you arrive. I did notice a lack of gender diversity - staff was all male.Opinión del 24 may. 2022
opinión de![kayak]()
10.0
Ventajas:The gentleman who helped us when we went outside to pick up the rental car was particularly helpful.Desventajas:The guy at the desk steered us to upgrading to an Audi Q3 from a standard SUV. The Audi was okay but too small.Opinión del 18 may. 2021
opinión de![kayak]()
4.0
Desventajas:I requested a SUV and i got a smaller car that smellsOpinión del 25 feb. 2021
opinión de![cheapflights]()
