Gran Bolívar Hotel

La atención del personal, muy amable y servicial.

El aire acondicionado está mal ubicado, sobre la cabecera de la cama y literalmente nos caía el aire helado en el rostro, el control remoto muy limitado, así es que fue incómodo el uso del AA.

I did not like anything at all this hotel. The supervisor did not replied to my concerns on the email I sent. The place should be shut down. Totally unsanitary and unsafe. Almost every room has a big step to enter the bathroom, my parents are over 80 yrs old. The bath tubs were all stained on the 3 bedrooms I rent it out for 3 nights , they were also very inaccessible for senior citizens since the high for each bath wall was 2 3/4 feet high. The rooms were extremely hot and flies were going in every time we opened the doors to get in. The air conditioners work after a long time of being on. The tv images had pixels in most channels. The hot water on the shower needed to run for 8 minutes before getting hot., the water ran rusty at first. The chairs in the bedrooms were sinking a d should be replaced. Everything smelled old, with a musty fungi smell that was totally uninviting. The breakfast room was on the basement and it look like a dungeon, very dark, very cold. We all got sick with a terrible cold on your departure. I sure have left as soon as I arrived; but, my parents were tired and ready to lay down.the price is outrageous for the poor maintenance given to the hotel. The ow st should stay one night there to find out what a horrible experience one can have from staying there. I took pictures to prove my point and I will place them in every outlet I get a chance.

This hotels needs to shut down. Read everything above on the good remarks. Unsanitary, unsafe, musty odor, Fungi odor, doors that don't close, water that takes 8 minutes to get hot in the shower daily, bad cable tv, breakfast room chilli, dark and dungeon look alike, big steps between bedroom and restroom, bathup very high to get inside...not up to senior citizens or anyone who is afraid to get allergies... I am a Dr. Trust me!