Opiniones recientes
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2.0
Desventajas: I got a car different to my agreement with you, and there was extra deduction with no clarification
opinión proveniente de
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5.2
Average level
Ventajas: Avis management solved a problem of conflict that the can I booked Infinite Q70 and the booking they got is blew that.
Desventajas: not new car, premium car without:- 1. Navigation 2. Bluetooth (Audio) 3. AUX
opinión proveniente de
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10.0
Excellent customer service
Ventajas: I booked VIA KAYAK. Paid for a car in 1 class but KAYAK informed AVIS differently and I was given a car in a lower class. I showed proof of my booking to the consultants at AVIS and they very politely gave me a car in a class 3 times higher. Hats off to AVIS and my true disappointment with KAYAK. I will most definitely book with AVIS directly next time and will NEVER be using of recommend KAYAK again.
opinión proveniente de
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8.8
Excellent Cars and Rental Service, but weak after-rental service
Ventajas: Excellent car - they upgraded my rental East and hassle-free arrangement of delivery/pick-up of car No sudden surprise charges on the part of Avis
Desventajas: Lack of assistance in after-rental period, when I was suddenly charged due to a generic and unclear traffic violation ("interrputing traffic in any other way" for USD$150) after a day I returned the car, which I was completely not aware of why. I was asking their assistance to ask the police for the description of my violation/which road I commited the violation, since I am already out of the country. They were not able to respond to my request, and just charged me the traffic violation with myself having no choice but to helplessly pay, since they have previously blocked an amount in my credit card already.
opinión proveniente de
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6.0
Disappointed at drop off.
Ventajas: The pick up was fast. Friendly staff at pick up.
Desventajas: The car wasn't clean on the inside with a hige stain in the back. When I returned the car they tried to blame it on me. It was my mistake I wasn't meticulous at pick to the interior of the car and trust their employees. When I booked the car from kayak it said Hyundai Accent but when I arrived there they told me it was hatchback, Accents don't come in hatchback. I was forced to pay for an upgrade.
opinión proveniente de
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2.0
Totally a ripoff , never using avis every again!!!
Ventajas: Nothing!!!
Desventajas: I booked a car and they brought and old totally different car !!! And they lied about it saying that I booked it!!! Plus they over charge me with wayyyy more than what was in the site!!!
opinión proveniente de
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2.0
Never again
Ventajas: Nothing
Desventajas: The car was extremely dirty and smelly all the time. We took a child seat which was totally insecure because the belts were abused and not working as they should anymore. When you drive into the airport, you don't know where to drive, signs extremely bad, I was almost having an accident because of those bad signs.
opinión proveniente de
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2.0
Don't choose a pick up time!!
Desventajas: these people are scam artists they want you to pick up a pick up time so that they could charge you without giving you a car! Well played AVIS well played!!
opinión proveniente de
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7.2
Nice but need to clean inside
Ventajas: Pickup counter employee
Desventajas: Inside condition, the car was 2015 it's very old
opinión proveniente de
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5.6
Ventajas: They say something but do something
opinión proveniente de
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2.0
Very bad
Ventajas: I selected a Toyota Yaris, through your website i was surprised they told " we dont have this type of car " and offered me so-called ( upgrade) A Ford Figo, claiming it's bigger and upgrade, therefore changed me extra AED 208, i was squeezed by time, believed them i figured out its even smaller than Yaris, generally was a bad experience throughout your website as well as the AVIS.
opinión proveniente de
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5.6
Run down car
Ventajas: The gentleman checking me in was very nice.
Desventajas: The car had bird poop all over the car which could not be removed. It looked disgusting. The car had absolutely no power. I assume a service would have helped. The tires were flat
opinión proveniente de
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10.0
Excellent customer service
Ventajas: I booked VIA KAYAK. Paid for a car in 1 class but KAYAK informed AVIS differently and I was given a car in a lower class. I showed proof of my booking to the consultants at AVIS and they very politely gave me a car in a class 3 times higher. Hats off to AVIS and my true disappointment with KAYAK. I will most definitely book with AVIS directly next time and will NEVER be using of recommend KAYAK again.
opinión proveniente de
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8.8
Excellent Cars and Rental Service, but weak after-rental service
Ventajas: Excellent car - they upgraded my rental East and hassle-free arrangement of delivery/pick-up of car No sudden surprise charges on the part of Avis
Desventajas: Lack of assistance in after-rental period, when I was suddenly charged due to a generic and unclear traffic violation ("interrputing traffic in any other way" for USD$150) after a day I returned the car, which I was completely not aware of why. I was asking their assistance to ask the police for the description of my violation/which road I commited the violation, since I am already out of the country. They were not able to respond to my request, and just charged me the traffic violation with myself having no choice but to helplessly pay, since they have previously blocked an amount in my credit card already.
opinión proveniente de
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2.0
Desventajas: I got a car different to my agreement with you, and there was extra deduction with no clarification
opinión proveniente de
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5.2
Average level
Ventajas: Avis management solved a problem of conflict that the can I booked Infinite Q70 and the booking they got is blew that.
Desventajas: not new car, premium car without:- 1. Navigation 2. Bluetooth (Audio) 3. AUX
opinión proveniente de
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6.0
Disappointed at drop off.
Ventajas: The pick up was fast. Friendly staff at pick up.
Desventajas: The car wasn't clean on the inside with a hige stain in the back. When I returned the car they tried to blame it on me. It was my mistake I wasn't meticulous at pick to the interior of the car and trust their employees. When I booked the car from kayak it said Hyundai Accent but when I arrived there they told me it was hatchback, Accents don't come in hatchback. I was forced to pay for an upgrade.
opinión proveniente de
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2.0
Totally a ripoff , never using avis every again!!!
Ventajas: Nothing!!!
Desventajas: I booked a car and they brought and old totally different car !!! And they lied about it saying that I booked it!!! Plus they over charge me with wayyyy more than what was in the site!!!
opinión proveniente de
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2.0
Never again
Ventajas: Nothing
Desventajas: The car was extremely dirty and smelly all the time. We took a child seat which was totally insecure because the belts were abused and not working as they should anymore. When you drive into the airport, you don't know where to drive, signs extremely bad, I was almost having an accident because of those bad signs.
opinión proveniente de
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2.0
Don't choose a pick up time!!
Desventajas: these people are scam artists they want you to pick up a pick up time so that they could charge you without giving you a car! Well played AVIS well played!!
opinión proveniente de
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5.6
Ventajas: They say something but do something
opinión proveniente de
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2.0
Very bad
Ventajas: I selected a Toyota Yaris, through your website i was surprised they told " we dont have this type of car " and offered me so-called ( upgrade) A Ford Figo, claiming it's bigger and upgrade, therefore changed me extra AED 208, i was squeezed by time, believed them i figured out its even smaller than Yaris, generally was a bad experience throughout your website as well as the AVIS.
opinión proveniente de
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5.6
Run down car
Ventajas: The gentleman checking me in was very nice.
Desventajas: The car had bird poop all over the car which could not be removed. It looked disgusting. The car had absolutely no power. I assume a service would have helped. The tires were flat
opinión proveniente de