Cargos ocultos por aparcamiento y un cargo de resort de 25 dólares
Me encantó el personal, la habitación y las instalaciones. No tengo ninguna queja. Desearía haber ido durante el verano
Me encantaron las vistas, servicios, habitación, ubicación - lujoso.
No nos gustó el cargo extra de 20 dólares por un día en el complejo
Jardines, sendero Ubicación Sin pretenciones Piscinas Pistas de tenis Buena conexión wi-fi Las habitaciones necesitan bombillas con más vatios para leer tasa de resort 20 dólares/día" y wi-fi"... simplemente añadirlo a la tarifa de la habitación!
Bonito complejo. Las habitaciones son cómodas. La piscina no estaba limpia. Necesidades de formación del personal.
Nuestra segunda habitación era aceptable. La primera habitación era muy ruidosa de la habitación de arriba.
Fantásticas vistas de la ciudad y montañas. Las habitaciones necesitan actualizaciones
Me encantó los jardines y las piscinas!
La instalación. Con la excepción del restaurante Flying V, la calidad de la comida era de calidad inferior. Los camareros en la piscina eran incompetentes.
Increíblemente amables, personal profesional y eficiente! Desierto precioso junto a la Ventana Canyon con opciones de senderismo. Increíble caminata a las hermosas cascadas en la propiedad. Volveremos de nuevo!
Un entorno desértico. Atractivo y limpio. La piscina era muy cálida. Altamente recomendado.
*Great location for doing things in southwest Tucson. *Cheerful check in service (however they couldn't tell me if I was pre-paid or not). *In-room dining experience (selecting breakfast off doorknob menu) was excellent and right on time. *Room was clean and nice smelling. *No restaurants have pizza (but in-room dining does). *Was not interested in the Casino ...so didn't like the cigarette smoke leaking into the hotel lobby. *Not 100% sure of this but the pool looked only to be a maximum of 3ft deep? *Was not able to check out via TV from room (even though was told you could). *Never received hotel bill via email.
The food was good, beautifulbpool,rooms!!! The hotel was vwey stinky due to the smoky casino in the center of everything. You cannot go to lunch or dinner (was down for a conference) in the hotel without having to walk through the smoky casino. As a non smoker i suffered from headaches due to this fact.
Service and room. Public areas inviting. Very comfortable surroundings. Loved everything about the Inn. Definitely will return.
Beautiful grounds, comfortable room, great food, friendly staff, everything you could ask for. Nothing
Out of the way location, great landscaping, staff were great (minus one person at the desk who sadly had the most direct effect on my trip (room selection etc)), the property buildings etc. could be amazing if spruced up/maintained properly, great water pressure, Room was as clean as it should be, VERY Noisy, no truth in advertising (or perhaps it was just terrible customer service from one person). Its like they took all the things they think people want in a resort vacation and focused on that- then ignored the basics i.e. my room had a wine chiller (the size of a mini fridge and useless for me on my trip), but no mini fridge- [standard for all hotels everywhere]. So I called about it and they brought a fridge up and left it on top of the food area (an ugly and lazy solution). The mini coffee pot made the whole room smell a little moldy... the tiles aren't properly grouted so some actually move out of place underfoot (I'm a tiny female!). They 'upgraded' me to a poolside room thats supposed to be more updated? it was loud and unpleasant- all I really wanted was some peace and quiet and maybe if i was lucky a glimpse of the mtns- fail on all accounts.
The Staff, cleanliness and comfort Spa needs updating and improvement on bathroom amenities
When we checked in I was expecting a regular room but instead was pleased to find it was more like a mini suite with a sitiing area and mini bar and a bathroom and vanity area outside of bathroom which was very helpful for two people getting ready at the same time. Very spacious for two people with a beautiful view of the golf course. The pool was very inviting and clean. The grounds were beautiful ! We golfed at the omni's two courses while we stayed. Enjoyed having a cocktail at Legends after a round of golf. Staff was always helpful and courteous. Thoroughly enjoyed our relaxing stay at the Omni!
Very clean, well manicured facilities. The updated rooms were spacious, well designed, and very comfortable. More importantly, the staff friendly, the pool warm and the AC cold. I intend to stay here on my future visits to Tucson. None.
The room was spacious and well-equipped. Getting to my room was a little difficult, considering 2 rolling pieces of luggage and a laptop bag. As was getting it to my car when I checked out. But I could have asked for help. The bedside light needed to be fixed and the minifridge shelves were damaged. Not a major gripe; but enough so that perfect was not applicable.
Excellent service. Friendly and helpful. I really like this property. Very good value and I love the spa too. I was a bit far away from the main property which made it difficult to get to. The streets need to be repaired and had to watch my ankles. I decided to w as lk where the golf cart road which was much easier to walk on.
Staff was amazing. Very attentive and kind I had to stay in a room far away from other people in our group but not really much hotel could do because they were full that weekend.
The facilities were obviously old and had not been up to date and repaired. There was no refrigerator and microwave. The TV was a fairly small tube type. The lavatory sinks were cracked. The room and surroundingsee needed cleaning, and the pavement was in desperate need of repair.
I liked the rooms and surrounding grounds plus the activities for children. Dining is too expensive to eat there. We went elsewhere. The waterslide was not as represented..very small! And the pool slide hours were not suitable for the late hour of check in and early hour of check out. no free waters were given at check in.
The location is amazing and the view is incredible. Im accustomed to 4 and 5 star hotels and I guess at a certain pracie point you expect a certain level of courtesy and customer service and my experience was the worst I have had at the check in. They didnt have a room ready for me for 3 hours past my attempted check in and did not give any good info, right after requesting a refund to go to another resort I suddenly got a room well past check in time.
The location of this resort is amazing and beautiful. The service and staff were very accommodating and helpful with any and all requests. The pool was clean and refreshing and we found it to be a great place to take young kids. Lots for them to do. The movie in the pool night was a perfect idea! The rooms are a little outdated but still clean. The beds were not very comfortable and probably need to be updated as well.
We were there for 3 nights over Thanksgiving- second year in a row. We had two dogs- large and small- no problem. Weather was high 70's, lot's of families in the multiple pool areas. Seems to be a good place for families. Ate breakfast there 3 days. Excellent staff and breakfast selections. Great locTion and views. We had a handicapped bathroom. Shower curtain hung out over the rubber water diverted and bath mat and surrounding floor was soaked every morning.
the hotel staff was accommodating and fixed a double booking my kayak. I was very unhappy with the kayak service, their price is no better and calling the hotel directly and I have better room choice with the hotel directly. Kayak screwed up my last name reminding my middle and last name so thatthe hotel could not find my reservation. This led to a double booking and a possible double charge but staff at the hotel had to fix it I love this hotel and we'll stay again I will never use kayak again.
Beautiful property against the mountains in Tucson. The kids had a blast at the pool. The walls were thin, I was worried about my small children disturbing others, as I could easily here their conversations. But other than causing me concern there was no disruptions, everyone slept just fine.
This guest did not leave comments about this hotel.
Friendly and accommodating staff, great location, exceptionally maintained property
Check in was very efficient. They came out and met me. They expedited checking and after a long day it helped. There was absolutely nothing I did not like about this hotel.
This guest did not leave comments about this hotel.
Location ....beautiful grounds Old ... Extra blanket in closet was terrible old and torn. Unexpectable . You might except that from motel 6 Not a resort in the foothills !!
The staff treated us exceptionally well from the moment we pulled up to the moment we left. We used the pool a lot for the kids and it was fantastic! The beds were okay, but for a 4 star hotel the mattresses could've been more plush and comfortable.
location it's old not updated smells old not clean it's a 1940s dump
The service....every member of the staff went above and beyond to meet your needs! It's hard to find that kind of service anymore, so it was much appreciated. Also, the property itself was like a country club..what a treat! We were assigned a handicapped room, but it was still nice.
The staff was really great- helpful and sweet.
Restaurant Family next door with kids screaming at the top of their lungs at 1130 pm
They spent great deAl of money on the place but the quality is just not there. Room is large but Ac is noisy. They have a nice place but wish they went all the way you can see the cost cutting in the showers dacore. Would stay again and felt it was a good value. Toilet seat coming off. Ac was noisy
Room was spacious and comfortable. Plenty of pillows. Water from hot water boiler was not very hot.
Very nice building in a shitty area, run by apathetic Native Americans. Staff extremely unwilling or unknowing of alternative activities for families when their security shut down the pool for 8 hours, due to a one hour thunderstorm. If the pool was to be shut down for the night just say so, stop the BS lies of "We might open it later...Keep checking back" The service desk never informed us that there as a fitness facility that families could use, rather she directed us to a strip mall in one of the worst areas of Tucson. The surrounding neighborhood is ghetto and slum-like, on a good day. The morning news mentioned how someone was shot the night we stayed within 1/2 mile of the hotel.