Habitacion buena. Muy amplia. Bien equipada. Limpieza muy buena Diseño del edificio bastanate desactualizado. Lejos, muy lejos del Dawtawn. El servicio de desayuno que dicen ofrecer es de autoservicio con productos escasos. Los espacios comunes del hotel mal mantenidos.
Su ubicacion, lo que permite facil traslado tanto en la ciudad de Tampa, asi como, al resto de las ciudades cercanas. De igual forma me agradó mucho su proceder ya que aun cuando me fue imposible arribar en la fecha original previstapor problemas con inmigracion en mi Pais, no me aplicaron ningun cargo por penalidad por no haber cumplido con la reserva original. El horario nocturno del Restaurant, deberian extenderlo hasta un poco mas tarde.
La habitación no era agradable y la bañera estaba asquerosa
Lo que más me gustó es la ducha. El agua era muy agradable y caliente. El baño no funcionaba correctamente, pero no ofrecieron ubicarnos en otra habitación o arreglarlo. Mientras estaba de mi camino a una reunión importante arreglaron el baño. Fue un problema menor, resuelto rápidamente.
La autopista estaba a 100 metros de la ventana de la habitación. Me despertó el ruido de los camiones y las motos. Pediré una habitación en el otro lado del hotel la próxima vez.
Ubicación, un bonito patio interior. Piscina cubierta.
El personal era muy agradable y servicial. Habitación impresionante
Ubicación En la habitación hacía calor La manta tenía un agujero El techo del baño está mal arreglado Las lámparas no funcionaban Mala conexión a wifi
Really nice and modern rooms Nowhere to grab a drink late at night
Not much I confirmed my reservation 6 hours before I arrived from New York. My flight was delayed. I didn't get to the hotel until midnight. The automatic doors wouldn't open to let me into the hotel. Once I got in, the front desk didn't have my reservation. I was holding the confirmation in my phone as well as told him I confirmed it on the phone. He didn't have king bed and gave us two doubles instead. It took almost 45 minutes with nobody there and he had to write all of the information off of my phone. Hotel condition was fine just not a good night for the hotel.
Lobby is nice with better-than-average free breakfast and Starbucks coffee. Building is old- room is old, chips in walls and the shower didn't get hot. Pull out couch bed wasn't very comfortable.
Everything was very clean, beds were very comfortable. Staff was friendly and helpful. We requested a pack n playfoe our room for our baby, which was promptly delivered. The bar/restaurant downstairs is HAPPENING and very loud, but seemed family friendly enough. Balconies on our rooms were nice, but faced a wall. Noisy high traffic area, but if you're looking to stay close to the airport it's totally fine. Rooms are on the small side, so was a bit tough with a young child in tow.
The staff member (Marcell) was the most professional hotel staff, very nice and we felt so welcomed thanks to Him!! The room was okay, clean and was nice to go on a quick trip. The price was perfect!!
Staff were kind and attentive. Gym had all the basic equipment that I use to have a decent sweat. Rooms were updated finely. They had plenty of.good choices for meals. And a refreshing water fruit fusion stand at the front entrance. It was clear, that the hotel was being renovated and maintenance were scattered throughout the hotel. It seemed old in some parts with bad wallpaper . My room area where l stayed, very 80s. But surprisingly, the inside of my room was updated. The balcony was gross.
Friendly and courteous staff at check in. n/a
the staff at the players club bar THE ENTIRE HOTEL. THE WHOLE PLACE WAS OLD AND FALLNG APART.
I liked the sports bar in the hotel lobby. The rooms were way old and outdated. There was furniture missing from my room and when I asked about it, all they said was to wait until next year and I wouldn't be able to recognize the hotel after its renovation. I had no where to sit except my bed.
Location and available transportation to airport Stayed at this hotel due to early international flight out the next morning was assigned a room as close to the interstate highway as possible. Needless to say we didn't sleep all night. We were told the hotel was only at 70% occupancy so don't understand why we were given such s terrible room other than booking with Kyak rather than Hilton direct.
Took my family to Busch gardens for the day, when we checked in we had not eaten and we got room service, the food was horrible, the fries were cold and the kids chicken tenders were burned. The room was old and outdated and had a very week wifi signal. Overall I paid 267 dollars for this one night, when I really should only have paid at the most 150.
right by freeway, no mention of that anywhere. VERY LOUD FREEWAY. they gave us earplugs ... its just kindle a crappy chain hotel. yuk.
Staff there was extremely helpful and friendly. Even with a booking error on my end, they were right there helping me resolve it and getting us to our room as fast as possible. Definitely recommend staying here and will the next time I'm in town for work or leisure.
Ran out of the continental breakfast both mornings of my stay. Literally no food left.
This hotel is ideally located only minutes from Tampa Airport and brilliant for anyone wanting to spend the night before travelling onward. The deluxe double room has two standard beds, which are smaller than most American hotel beds but fine if sharing with your children. It would not be very suitable for 4 adults. The breakfast is a "self service" buffet style breakfast but adequate given the price.
Supportive and helpful staff, nice pool, rooms very comfortable (particulalry after a transatlantic flight) I understood the breakfast would be a hot buffet but this wasn't the case
Wonderful hot buffet breakfast! Very convenient computers for checking my email. Suggestion for breakfast cafe: Packets of hot chocolate mix.
El personal era simpático, la habitación excelente, y el típico desayuno completo de los Embassy Suites. Nos registramos tarde para una estancia de dos noches. No hubo problema. La habitación estaba lista. El hotel está muy bien situado. Gran centro comercial al otro lado de la calle. El estadio Bucs cerca. Había 3 buses con ventiladores de Oakland Raider en el hotel la segunda noche. También cerca del aeropuerto con un servicio de transporte disponible. Volveremos. Al menos 1 de 3 ascensores no funcionaban. Provocó importantes retrasos el domingo por la mañana.
We arrived in the late evening. Shuttle from Airport to Hotel was fast and very convenient. The King Size bed was very comfy and the breakfast was one of the best we had in our 3 week tour along the east coast. Great stay!
It was just a well needed relaxing 2 night stay...alone! I was in town visiting a friend and the location was accessible to all my needs! The atmosphere was great! The 8th floor gave me an excellent view....I could see the airplanes landing @the airport! Awesome! I am a airplane fanatic! I really enjoyed my stay! Quiet! Who ever else was checked in on the 8th floor with me; I wouldn't know because the hallways were so quiet that you could hear a pin drop! I loved it! Thanks...and the price for all this excellence was great! Thumbs up! Everything was great!
Staff were very friendly and helpful. Excellent facilities. Our room was very good. We would stay here again.
The free shuttle from the airport was why I initially selected his hotel. My sister and I needed an inexpensive hotel for a one night stay near the airport. This fit the bill! The room was ready as soon as we arrived (around 10am) and the shuttle not only picked us up from the airport but also brought us to a shopping mall and dinner for no additional charge! All staff members were friendly and welcoming. The rooms were comfortable with lots of new and high end finishes. I would definitely stay here again! No complaints on this hotel. We didn't take advantage of the hotel breakfast so I cannot comment on the food. We went across the street to the Waffle House- which was amazing!
They serve Starbucks coffee staff attention to customers was only fair. Too much personal stuff going on with staff
The "double" beds are very small. I had a reservation for 4 people and they gave us a room for two. I went to the front desk to look for a solution and they were charging us with extra fees to get a confortable stay. I cancelled the reservation and went to the Marriot accorss the street and we ended up paying almost the same for a bigger room and included breakfast. The Holiday Inn was horrible and the staff had a bad attitude. I'll never visit this hotel again The staff, the room, the service
Great breakfast buffett, convenience of shuttle to airport and cruise port terminal. also in a gret area for shopping
I liked the location and the helpfulness and courteousness of the staff. The room was also vey comfortable.
Clean and comfortable. Probably the best hotel for the price in the area. Place has a bar and restaurant too. Shower didn't shut completely off and room temperature was hard to control. Otherwise, no complaints.
Easy way to get beaches None
Excellent conference capability. Breakfast buffet offered many choices. Rooms were sufficent size for comfort.
The price was awesome! Location was great. Room was very clean. Check in /Out super fast and easy. Staff was extremely helpful! No continental breakfast but hey....less than a $100 a night I can deal without it!
From beginning to end everybody were friendly and pleasant.
Location, nice breakfasts
Very clean and felt secure. The chef who made the omelets on Friday morning the 8th....you are excellent. You were most accommodating and even recommended items not listed on the omelet items. I wish I could have seen your name. You truly enjoyed serving your customers Bartender on the 8th had 3 gentleman she was talking to and pretty much ignored me and my sister. A Margarita is not that hard to make she took out glasses set them down and continued to talk. We decided to make it easy on her we ordered just 2 beers as she never started making the drinks. She still got that messed up. We ate breakfast and went to the coffee bar which we found the staff to be fantastic. The bartender is a serious weak link. She made it a choice to ignore us. Ignoring any customer speaks to how you value your job.
The hotel was clean, the restaurant was surprisingly good, and the staff was very pleasant The rooms were significantly smaller than any I can recall at similar hotels
The staff at the front desk were very helpful! The rooms were comfortable, although my girlfriend had an issue with the pillows and how "crunchy" the cases were on her head.
Great location on and off the freeway and access to the airport. Very clean and nicely laid out. Very friendly staff. It strikes me as odd that there wasn't a continental breakfast where less expensive hotels will offer a very nice breakfast that is included in the price. In addition, the bathroom in our room was very small and cramped. There is only a quarter of an inch of clearance between the door and commode when you open the door. You have to step over between the sink and the commode in order to close the door.
good location and good size rooms. hottub was not working
Fri madly staff, hot breakfast, socials/mixers
Easy parking. It wasn't the best location for my activities, but that was my fault.
No problems whatsoever. Staff was very helpful and friendly. No
The room was very nice and clean home away from home away fromhad to come into town for a family emergency, I was able to check in without incident and make it to my destination in time. It Florida insects are bound to be in be the room.
The location is great, friendly staff.
The staff was wonderful and so helpful!
Great price for a 1-bedroom suite. Ask for a balcony. Every thing was perfect.
Breakfast was awesome!!!! A little much construction in area
This hotel was easy to find, new renovated, close to shopping and eating. I would stay there again.
This guest did not leave comments about this hotel.
The staff was great. The breakfast was hot and fresh with a great variety. The location was central to everything. The furniture and appliances were worn and dated in our room.
The IHOP across the street was the best thing about the hotel. My husband and I were late with our flight to Tampa out of our control, (plane issues). We paid for the hotel 2 weeks prior and requested a non smoking room. We called the hotel letting them know we will be arriving around 12-1am. We landed at Tampa called again to have them come pick us up with their shuttle and asked if our non smoking room was still available. The front desk lady said yes it is. We arrive after 8-10 hours of traveling and at the desk told our room was given away. The last non smoking room was given away 5 mins after my call for the shuttle pickup. I'm pregnant and my husband has asthma so we were livid it was given away. They overbooked and the next available hotel was 15 miles away. Also, they had people waiting if we didn't want the room. On the reservation it said non-smoking room. They said because we arrived so late we were pushed to the bottom and were moved to a smoking room. They said the non smoking option is just a request and no guarantee of getting a room. The front desk lady had such an attitude with us and couldn't explain why she gave the room away when we just spoke to her on the phone. Luckily we were compensated for this mistake but I would not recommend this hotel. Im very easy going not high maintenance but this was the worst by far i had. Horrible parking and the front desk lady said no guarantee of break ins also could get towed and there was no parking for hotel guests. They assistant manager said there is no policy about holding rooms regarding smoking or non smoking. But that in itself seems like a violation if I'm pregnant and husband has asthma and we get moved to a smoking room vs requesting a non smoking room. I would recommend to not stay at this hotel even tho it is close to the pier for the cruise.
Good place to stay when coming in from a late flight. Was disappointed with breakfast choices.
-Close to airport -Easy check in and check out -Comfortable beds - Easy to find -Cold pool -No hot tub - Not secure enough -No 24hr airport shuttle
good location for TAM airport. Good selection of resturants nearby Shuttle only ran every 45 minutes in early morning and often could not take everyone waiting, so trip to airport was delayed for 15-20 minutes, plan accordingly.
Very comfortable room and bed
Great service & location. Very professional staff---attentive to all your needs. Great location---just minutes away from shopping, sightseeing & airport.
price/quality is good, clean rooms,no noice, great breakfast
Very friendly staff who proved extremely accommodating to large numbers of people needing rides due to a music festival. They went very much above and beyond to make sure folks were taken care of. General Manager was also very visible and helpful to folks. There was a rather odd, unpleasant odor in our hallway & room (second floor). Smelled a bit like salt marsh.
TownePlace Suites rooms are well designed and comfortable. In spite of being close to the airport it was very quiet at night. There is a small well equiped kitchen with a full size refrigerator, lots of plug ins for electronics and a comfortable chair and work table. There is a free shuttle to the airport which runs 24 hours a day. Staff were pleasant and helpful.
The hotel is well done and has a nicer feel than other fairfields. I stay in this hotel chain frequently and while they are fine, they are a lesser expensive chain which is what I'm looking for. This Fairfield was a better design. I liked the room as well as the eating area off the lobby. A more modern look and feel.