La ubicación, el personal era muy amable y servicial, desayunos con alimentos frescos, ofrecían jerez por la tarde, edificio y vestíbulo bonitos, habitaciones limpias, confortables, con decoración local, y el aire acondicionado no era ruidoso. Para abrir los cajones había que abrir primero las puertas de la habitación y aun así los cajones chocaban.
Shopped and visited art galleries. Our room was small and not having a tub was a surprise.
the possibility of having a shuttle to the plaza anytime was great !
Food! Getting the new york times, Location, "vibe." Included parking, gym, breakfast unlike many other sf hotels. Personal butler
Ours was a luxurious stay at a reasonable price. The rooms at the Hacienda are very nicely appointed and spacious. Staying nearer the Plaza would be better but the decent location combined with free parking and shuttle is still very good. The private entry and helpful staff help make this a safe and enjoyable place that we would come back to.
we were upgraded to a suite and were comped breakfast and a drunk
the food ,' the ambiance', the silence, the people.
Had to walk down the hall to use the bathroom.
Lovely ambience. Fantastic, healthy breakfasts. Within walking distance of the plaza. nope
The breakfast room was so sweet and the breakfast was delicous. Loved the fireplace in the room! Nothing
The hotel and rooms are lovely. The staff is friendly and helpful. The included breakfasts are fantastic, best hotel breakfasts. It is weird that there are no TVs in the rooms. I'd prefer to choose NOT to turn on a TV than to NOT have the choice. Also my king bed was 2 twins held together with a pad down the middle. Extremely uncomfortable --they moved me to a queen. Much better!
The owner was great! Very informative/helpful, and truly cares about your experience there. Quaint & quiet space & location, yet so close to downtown. We will be back :-) Being slightly picky here... We upgraded to a room with a fireplace, thinking it would be a larger space. It was 'slightly' cramped but, still very good value.
I liked the attention to detail, the fresh flowers, character of the rooms, the coziness, the breakfast and outdoor seating area. Really loved being a short walk from the plaza and free parking. The lights from the parking lot next door were very unfortunate and took away from the romantic outside patio area. However friendly, clean and comfortable, this hotel was very pricey for us.
For a larger B&B, the homey comfort was still there, with plenty of quiet comfort, and excellent breakfast, PLUS a great knowledge of Santa Fe.
Location and staff were great. Sue the owner was genuinely very friendly. Very good all-around experience. No